外觀

宅邸屋酒店的評價

4 out of 5
宅邸屋酒店
The Haugh, Elgin, Scotland

評價

8.4

很好

10 分評分,優異;399 則評價中有 180 則" "
8 分評分,不錯;399 則評價中有 139 則" "
6 分評分,一般;399 則評價中有 45 則" "
4 分評分,欠佳;399 則評價中有 22 則" "
2 分評分,很差;399 則評價中有 13 則" "

8.8/10 

整潔度

8.6/10 

職員與服務

8.0/10 

設施服務

8.0/10 

住宿狀況

8.2/10 

環保程度

評價

10/10 優異

Charles (Hong Kong)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
It is a very good and clean castle hotel. The breakfast is excellent
於 2017 年 8 月住了 1 晚

8/10 不錯

Robert

讚好:整潔度、職員與服務和住宿狀況
The dining room for evening meals was closed, although this had no affect on our overnight stay. The full Scottish breakfast was lovely. The "sleigh" bed was very comfy. Check in and breakfast staff were welcoming, friendly and helpful.
於 2024 年 2 月住了 1 晚
Mansion House 於 2024年2月26日的回應
Dear Robert,Thank you for sharing your experience. We're pleased to hear you enjoyed the comfort of our "sleigh" bed, and we appreciate your positive comments about our welcoming and friendly staff during check-in and breakfast.We apologize for the inconvenience regarding the closure of the dining room for evening meals, but we're glad it didn't impact your overall stay. It's great to know you found the full Scottish breakfast delightful.We look forward to hosting you again.

10/10 優異

kathleen

讚好:整潔度、職員與服務和住宿狀況
What a wonderful place to stay.
於 2024 年 1 月住了 1 晚
Mansion House 於 2024年2月1日的回應
Thank you for staying with us at the mansion House Hotel we hope you enjoyed your stay with us.

10/10 優異

Findlay

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
If I had to fault anything, it would be the getting in and out of the Bath/Shower. It was quite high with a built out bath panel. Making it a high and wide to step into. Other than that we enjoyed our stay in this elegant hotel.
於 2023 年 12 月住了 2 晚
Mansion House 於 2024年1月5日的回應
Good Evening FindlayThank you for taking the time to share your experience with us. We greatly appreciate your feedback and are pleased to hear that you enjoyed your stay in our elegant hotel.We take your comments about the bath/shower accessibility seriously and apologize for any inconvenience it may have caused. We understand that the design may have presented challenges, and we appreciate you bringing this to our attention. Our team will review the bath/shower setup to explore possible improvements for future guest comfort and convenience.We are delighted that, despite this concern, you had an overall positive experience during your stay. If there's anything else you would like to share or if you have further suggestions, please feel free to reach out. Your input is invaluable as we strive to make continuous enhancements to ensure our guests have a delightful experience.Thank you once again for choosing our hotel, and we hope to have the opportunity to welcome you back in the future.

10/10 優異

Philip

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚
Mansion House 於 2024年1月5日的回應
Dear Phillip,Thank you for the stellar 10/10 review! We're thrilled you enjoyed your stay, and we can't wait to have you back for another fantastic experience.

10/10 優異

Malcolm

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
A fascinating and historic hotel with good parking in a quiet location yet only minutes from major shops and the centre of Elgin. The staff could not have been more helpful, the bed was huge and comfortable and the breakfast was plentiful and well cooked.
於 2023 年 11 月住了 2 晚
Mansion House 於 2024年1月5日的回應
Dear Malcolm,Thank you for your wonderful review! We're delighted you found our historic hotel fascinating, enjoyed the convenient parking, and appreciated our quiet yet centrally located setting. It's fantastic to hear that our staff, comfortable beds, and plentiful, well-cooked breakfast made your stay memorable. We look forward to welcoming you back on your next visit to Elgin!

10/10 優異

Bradley

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 11 月住了 2 晚
Mansion House 於 2024年1月5日的回應
Dear Bradley,We appreciate your positive feedback and are thrilled to hear you enjoyed your stay with us. We wish to welcome you again in future.

8/10 不錯

kevin

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great stay
We stayed here while in town working It’s a beautiful old building The rooms were very clean and comfortable a bit tired but still a great place The beds were very comfortable The staff could not do enough to help And also a great breakfast was included We would stay here again while back in town
於 2023 年 11 月住了 1 晚
Mansion House 於 2023年11月27日的回應
Thank you for your feedback! We love to hear you enjoyed your stay with us here at the Mansion House Hotel, We look forward to welcoming you back in the future.

10/10 優異

Fiona

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Very clean and cosy room. Nice quiet location but within easy walking distance to town centre. Great breakfast choice
於 2023 年 11 月住了 1 晚
Mansion House 於 2023年11月15日的回應
thank you for staying with us we look forward to welcoming you back in the furture, We are happy to hear you enjoyed your stay.

6/10 一般

Charles

多人同遊
不滿:住宿狀況
於 2023 年 10 月住了 2 晚
Mansion House 於 2023年10月24日的回應
thank you for your feedback, please let us know if there was anything else we could of done to make your stay a 10 out of 10.

10/10 優異

Robyn

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 10 月住了 3 晚
Mansion House 於 2023年10月24日的回應
thank you for your feedback! hope to see you again soon

8/10 不錯

Jackie

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Grand Old House
Very helpful staff, pleasing to deal with. The room was a little dated but comfortable. The bathroom was spotless and the water was ample and very hot. The breakfast was fantastic.
於 2023 年 10 月住了 1 晚
Mansion House 於 2023年10月16日的回應
Thank you for your feedback! We are glad to hear you enjoyed your stay with us here at the mansion house hotel. we hope to see you again in the future.

8/10 不錯

Mats

讚好:整潔度、職員與服務和客房舒適度
於 2023 年 9 月住了 1 晚
Mansion House 於 2023年10月6日的回應
thank you for your feedback. we hope you enjoyed your stay with us. could we have done anything differently during your stay for us to make it 10 out of 10 for next the time.

8/10 不錯

Jocelyn

伴侶同遊
讚好:整潔度和職員與服務
Very convenient next to Tesco Superstore and walking distance to the main town centre. Lovely large property but is aging and needs a good refurb. Stains in carpet, kettle power cable too short to reach mains have to ask for an extension. Nice accommodating staff.
於 2023 年 9 月住了 2 晚
Mansion House 於 2023年10月6日的回應
Thank you for your feedback, we will look into these further for you. we hope you enjoyed your stay with us.

10/10 優異

真實旅客

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
A Delightful Stay
I had a fantastic stay at The Mansion House Hotel in Elgin, Scotland. The staff was great, the location was perfect for exploring the town, and the facilities were top-notch. Nice parking area in the hotel. The overall wonderful experience. Highly recommended for a memorable visit to Elgin.
於 2023 年 9 月住了 1 晚
Mansion House 於 2023年9月29日的回應
thank you for your great feedback, We look forward to welcoming you back here with us in the future.

10/10 優異

Engin

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 1 晚
Mansion House 於 2023年9月29日的回應
Thank you for your feedback we hope you enjoyed your stay here at the Mansion house hotel.

8/10 不錯

mick

讚好:整潔度和職員與服務
A wonderful place to stay, just a little tired. A shame that they cannot open the restaurant, but that is reflected in the prices. Staff there were great.
於 2023 年 9 月住了 1 晚
Mansion House 於 2023年9月29日的回應
We appreciate your feedback, we hope to have the restaurant back fully open in the near future. We hope to see you back with us in the future. .

10/10 優異

Chris

於 2023 年 9 月住了 1 晚
Manson House 於 2023年9月15日的回應
Thank you for your feedback we hope you enjoyed your stay with here at the Mansion House Hotel.

8/10 不錯

Ken

讚好:整潔度、住宿狀況和客房舒適度
於 2023 年 9 月住了 1 晚
Mansion House 於 2023年9月15日的回應
Thank you for your feedback, we would love to know what we could have done to make your stay a 10 out of 10. we hope you enjoyed your stay with us.

6/10 一般

Scott

家人同遊, 伴侶同遊
讚好:職員與服務和設施服務
When we pulled up the property looks amazing. Even the inside has great rooms. Then there was apparent and visible water damage and a musty smell in the air. A great building that just needs some TLC. Room was large and comfortable.
於 2023 年 8 月住了 1 晚
Mansion House 於 2023年9月29日的回應
thank you for your feedback, we are aware of these and are looking into getting them repaired to make the hotel better for our guests. thank you for choosing the mansion house for your stay.

8/10 不錯

真實旅客

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Good overall stay
Comfortable, spacious room with clean bathroom. Good value. Slightly dated decor.
於 2023 年 8 月住了 1 晚
Mansion House 於 2023年9月1日的回應
We are glad to know that you enjoyed your stay at the Mansion House and we wish to welcome you again in future. We would like to know how we could of made your stay a 10 for future with us. Best Regards

10/10 優異

James

讚好:整潔度、職員與服務、設施服務和住宿狀況
Really nice and quiet hotel. Superb breakfast. Lovely room and bed. Will book again if need a hotel in the area.
於 2023 年 8 月住了 1 晚
Mansion House 於 2023年9月1日的回應
Good Evening James, We are glad to know that you enjoyed your stay at the Mansion House and we wish to welcome you again in future. Best Regards

10/10 優異

Lennart

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Jättebra
Det var en trevlig upplevelse, mycket fina rum med himmelsäng. Utvändigt kunde det kanske varit lite finare, men annars ett trevligt och fint ställe.
於 2023 年 8 月住了 1 晚
Mansion House 於 2023年8月25日的回應
thank you for your feedback, we hope you enjoyed your stay with us.

10/10 優異

David

於 2023 年 8 月住了 1 晚
Mansion House 於 2023年8月18日的回應
Thank you for taking the time to review. we hope you enjoyed your stay with us here at the mansion house, we look forward to welcoming you back to with us again. king regards

6/10 一般

Theresa

伴侶同遊
讚好:整潔度、職員與服務和設施服務
This property could be an excellent place to stay with a bit of an update. It would be a special venue for visitors. Surroundings very picturesque.
於 2023 年 8 月住了 1 晚
Mansion House 於 2023年8月17日的回應
Good Afternoon Theresa, We are glad to know that you enjoyed your stay at the Mansion House. We thank you for your stay and a kind feedback. We wish to welcome you again in future.

10/10 優異

William

於 2023 年 8 月住了 1 晚
Mansion House 於 2023年8月14日的回應
thank you for taking the time to leave us a review, we hope you enjoyed your stay with us.

10/10 優異

Tracey

讚好:整潔度、職員與服務和客房舒適度
Great hotel
Great short stay. Lovely hotel although a little tired. Everything you need an more though. Great location. Great staff. Can’t do enough for you. Great breakfast too. Would definitely stay again.
於 2023 年 8 月住了 1 晚
Mansion House 於 2023年8月10日的回應
Good Afternoon Tracey, We are glad to know that you enjoyed your stay the Mansion House. We thank you for your stay and a kind feedback. We wish to welcome you again in future. Best Regards

8/10 不錯

Lorna

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 8 月住了 1 晚
Mansion House 於 2023年8月8日的回應
thank you for taking the time to leave us a review we hope you enjoyed your stay with us here at the mansion house

10/10 優異

Mark (Austin)

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
The Mansion House is well located near the center of Elgin, with beautiful grounds and a very helpful staff.
於 2023 年 7 月住了 3 晚
Mansion House 於 2023年8月8日的回應
thank you for taking the time leaving us a review, we hope you enjoyed your stay with us here at the mansion house

6/10 一般

Lucas

家人同遊
It’s a beautiful place but not clean enough!
於 2023 年 7 月住了 1 晚
Mansion House 於 2023年8月8日的回應
thank you for leaving a review, we are sorry to hear you wasn't happy with your stay, we will look in to this and take action where needed. thank you

8/10 不錯

ALEXANDER

讚好:整潔度、職員與服務和客房舒適度
Good
於 2023 年 8 月住了 1 晚
Mansion House 於 2023年8月8日的回應
thank you for leaving a review, we hope you enjoyed your stay with us.

8/10 不錯

Michael

伴侶同遊, 商務旅客
讚好:職員與服務
不滿:整潔度
Lovely setting and building, great staff but very dated decor, marked carpeting etc
於 2023 年 7 月住了 1 晚
Mansion House 於 2023年7月31日的回應
Thank you for taking the time to leaving us a review we appreciate all the feedback possible.

10/10 優異

karianne utne

多人同遊
讚好:整潔度、住宿狀況和客房舒適度
Supert hotell med god atmosfære og beliggenhet. Imøtekommende og blide ansatte.
於 2023 年 7 月住了 1 晚
Mansion House 於 2023年7月31日的回應
thank you for taking the time to leaving us a review we hope you enjoyed your stay with us.

8/10 不錯

Lauren

於 2023 年 7 月住了 1 晚
Mansion House 於 2023年8月19日的回應
I'm sorry to hear your stay wasn't a 5 out of 5, please let us know if we could of done anything to help make your stay better for the future.

10/10 優異

Lotta

於 2023 年 7 月住了 1 晚
Mansion House 於 2023年7月31日的回應
thank you for taking the time to leave us a review. we hope you enjoyed your stay with us.

10/10 優異

Sébastien

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
Un très bel hôtel, propre et figé dans le temps (dans le bon sens du terme). Malheureusement, peu de chambre semblaient réservées, ce qui fait que l'hôtel semble abandonné. Dommage que le restaurant était fermé pour le souper par manque de personnel, mais le déjeuner était parfait. Hôtel magnifique !
於 2023 年 7 月住了 1 晚
Mansion House 於 2023年7月17日的回應
Thank you for taking the time to leave us a review we hope you enjoyed your stay with us here at the Mansion House

10/10 優異

Ben

於 2023 年 7 月住了 1 晚
Mansion House 於 2023年7月10日的回應
Thank you for taking the time to leave us review, we hope to see you back soon

10/10 優異

Harald

於 2023 年 6 月住了 1 晚
Mansion House 於 2023年7月7日的回應
Good Evening Herald, We are glad to know that you had a nice stay at the Mansion House. It was a pleasure hosting you and we wish to welcome you again in future.

10/10 優異

Antony

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
Really nice place and superb breakfast! Great place to stay after an 11 hour drive from Southampton and special mention to yesterdays waitress at breakfast who was good fun and also gave us some good tips of places to visit
於 2023 年 6 月住了 2 晚
Mansion House 於 2023年7月2日的回應
Thank you again for staying with us here at the mansion house, we look forward to welcoming you back in the future, we are over the moon to hear you enjoyed your stay with us.

10/10 優異

Anthony

於 2023 年 6 月住了 4 晚
Mansion House 於 2023年6月19日的回應
Thank you for taking the time to leave us a review, we look forward to welcoming you back to stay with us again here at The Manion House

8/10 不錯

Anthony

讚好:整潔度、職員與服務和客房舒適度
於 2023 年 6 月住了 4 晚
Mansion House 於 2023年6月12日的回應
thank you for leaving a review we hope you enjoyed your stay with us here at the mansion house.

10/10 優異

Madonna

讚好:整潔度、職員與服務和住宿狀況
It was an historical castle old but clean
於 2023 年 5 月住了 2 晚
Mansion House 於 2023年6月9日的回應
thank you for taking the time to leave us a review we hope you enjoyed your stay with us here at the mansion house

8/10 不錯

Colin

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 5 月住了 4 晚
Mansion House 於 2023年6月2日的回應
thank you for taking the time to leave us review, we hope you enjoyed your stay with us

10/10 優異

marianne

於 2023 年 5 月住了 2 晚
Mansion House 於 2023年6月2日的回應
Thank you for taking the time to leaving a review, we hope you enjoyed your stay with us

8/10 不錯

Susan

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
The lodge was quiet. Only downside was the walk for breakfast. Not far but wouldn't like it to rain.
於 2023 年 5 月住了 3 晚
Mansion House 於 2023年6月2日的回應
Thank you for taking the time to leave us a review, we hope you enjoyed your stay with us at the hotel.

10/10 優異

Sylvia

讚好:整潔度、職員與服務和住宿狀況
Convenient, comfortable, lovely property!
於 2023 年 5 月住了 1 晚
Mansion House 於 2023年5月23日的回應
Thank you for taking the time to leave us a review, We are happy to hear you enjoyed your stay. we look forward to welcoming you back to the hotel in the future.

10/10 優異

Miguel

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Not to be missed in Elgin!
Very nice hotel…we were upgraded and the room as amazing!! Super good breakfast as well! Highly recommended 😃
於 2023 年 4 月住了 1 晚
Mansion 於 2023年5月5日的回應
Thank you for taking the time to write your lovely review. We Look forward to welcoming you back to the hotel in the future.Mansion House.

8/10 不錯

Andrea

讚好:整潔度、職員與服務和客房舒適度
Smukt originalt skotsk hotel.
Meget smukt historisk hotel, som lever op til alle forestillinger om et originalt skotsk mannor House. Smukt interiør, god seng, meget rent overalt, og en fantastisk udsigt over parken. Eneste minus var en generende støj fra en slidt radiatorventil og fra diverse udsugningskanaler.
於 2023 年 4 月住了 1 晚
Mansion 於 2023年4月23日的回應
Godaften AndreaVi er glade for at vide, at du nød dit ophold på Mansion House. Vi har noteret os dine bekymringer med hensyn til radiatoren og vil rette hurtigst muligt. Vi takker for dit ophold og byder dig velkommen igen i fremtiden.Med venlig hilsen.

10/10 優異

Gordon

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great place
Great place, staff were incredibly nice and the breakfast was amazing. No complaints at all.
於 2023 年 4 月住了 1 晚
Mansion 於 2023年4月13日的回應
Good Afternoon We are glad to know that you have enjoyed your stay. We thank you for your stay and wish to see you again in future. Best Regards

10/10 優異

Donald

於 2023 年 4 月住了 1 晚
Mansion 於 2023年4月13日的回應
Good Afternoon We are glad to know that you have enjoyed your stay. We thank you for your stay and wish to see you again in future. Best Regards