"The check-in staff did not proactively mentioned that the access to our room was different from other rooms, until we could not use the lift after we tapped our access card. Afterwards, we were susprised to learn that there was no lift access to our room.
The room would be more comfortable if there are more than 1 chair available, considering there are ample amount of space. It was also quite noisy facing the main street while windows needed to keep open for ventilation with no air con available. "
