We have quite a bad experience as we found that the staff’s key inserted on the room door keyhole without any supervision when we backed to the room at late night (12:00am). It’s meant that our room was opened and unlocked nearly a day (The housekeeping time is start from 10am). They did not provide us a satisfaction reply or investigation report to explain why it happened. We paid quite a lot for a room as it was Sat Night. This should not be happened at any circumstances.
It is worth to stay a few night in this hotel if you like to try something traditional. The smell of tatami is relatively strong but it go away when the air conditioner turned on. Soundproof of the rooms are relatively weak.
Staff in front desk is very nice and helpful. Anyway, the hotel is suitable for the visitors who want to have a special experience.
真實旅客
於 2017 年 6 月住了 1 晚
8/10 不錯
YIHAN
2017年6月18日
讚好:職員與服務和住宿狀況
YIHAN
於 2017 年 6 月住了 2 晚
10/10 優異
CHIUNG HUEI
2017年6月17日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Must to experience
excellent experience overnight in the truly Japanese style house