We are on the road most of the time and therefore we stay in hotels. We always book 5 rooms for our group. We got in around 11:30 and the receptionist was very dis-organize
First he only had four rooms and even though I was show him my confirmation for five rooms , this guy was telling me he only had 4 rooms for us . After I showed him our confirmation of our 5 rooms then he said it wasn’t his fault.
Finally he gave us five keys for what we thought was going to be for 5 rooms but come to find out he give us the same room twice.
It took us a good 45 minutes to get everything sort it out.
I felt bad for the clerk because it was obvious he was either not experience or very disorganized . Either or it was not a very pleasant night
Emery
於 2024 年 4 月住了 1 晚
10/10 優異
Ginette
伴侶同遊
2024年4月7日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Agréable
Ginette
於 2024 年 4 月住了 1 晚
10/10 優異
Yvan
2024年4月5日
讚好:職員與服務和住宿狀況
Yvan
於 2024 年 4 月住了 3 晚
4/10 欠佳
Seth
2024年4月2日
不滿:整潔度和職員與服務
Seth
於 2024 年 3 月住了 2 晚
6/10 一般
Sylvie
2024年4月2日
讚好:職員與服務和設施服務
不滿:整潔度和住宿狀況
The room smelled like someone was smoking in the room as a non smoker found it offensive
Sylvie
於 2024 年 3 月住了 2 晚
10/10 優異
Pranjal
家人同遊
2024年3月31日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Awesome breakfast ! ! The staff is polite and courteous.