The location was great, however, the room was filthy and smelled. The bedspread was stained. The entire place reeked of marijuana with lots of people sitting out on the balconies smoking. We cancelled our stay and did not spend more than a few minutes there. Safety with a small child was definitely a concern. The staff was extremely helpful and understood and reversed our charges quickly. We appreciated them.
Julie
於 2024 年 4 月住了 2 晚
4/10 欠佳
Susan
2024年4月22日
不滿:整潔度和住宿狀況
Poor condition of hotel. Seemed unsafe and very loud from traffic.
Had no bath towels or mat in bathroom.
Definitely will not return.
Susan
於 2024 年 4 月住了 2 晚
2/10 很差
Jeremie
家人同遊
2024年4月21日
不滿:整潔度、職員與服務、設施服務和住宿狀況
The property was nasty customer service sucked black mold in the rooms beds where broke tv didnt work and there was no cold water straight hot.
Jeremie
於 2024 年 4 月住了 3 晚
4/10 欠佳
Virginia
伴侶同遊
2024年4月19日
不滿:整潔度、職員與服務、設施服務和住宿狀況
No lonens. No safety rails inbathroom. Horrible. Wasnt worth 30 bucks a nightmuch less 100
Virginia
於 2024 年 4 月住了 1 晚
6/10 一般
Eric
伴侶同遊
2024年4月19日
讚好:整潔度和職員與服務
The best part is its proximity to the Island in Pigeon Forge. You can walk there quickly. The property was right on the main strip. So it is not quiet, especially if you are in the front.
The property could use updating but was clean and safe.
The room was clean, but the bed was not the most comfortable. The bathroom was a little run down.
Overall it was what you expect for the price.
Eric
於 2024 年 3 月住了 1 晚
2/10 很差
Joseph
2024年4月16日
不滿:整潔度、職員與服務和住宿狀況
4-16-2024
Would leave negative stars do not stay here hotel is nasty and roach infested no water in pool rude staff no towels or wash cloths they charge a 75 dollar deposit that they say you get back still haven’t received mine back tried contacting them and they dont answer the phone or when they do they answer and hang up i repeat DO NOT STAY HERE
Joseph
於 2024 年 4 月住了 2 晚
2/10 很差
Alisharose
2024年4月16日
不滿:整潔度、職員與服務和住宿狀況
They kept our deposit and we literally just stayed for one night. They said it would be given back at check out the next morning but was still taken out of our account and not refunded
Alisharose
於 2024 年 4 月住了 1 晚
8/10 不錯
craig (canton)
家人同遊, 商務旅客
2024年4月16日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Check in was easy and fast
Everything in the room was satisfactory.
Couple things to get used to, Roku TV and was very noisy.
Had a good stay overall
craig
於 2024 年 4 月住了 1 晚
2/10 很差
Staci
2024年4月15日
不滿:整潔度、職員與服務和住宿狀況
There should be a 0 star rating this place is horrible dirty the bed was broken the pool was closed but had dirty water in it there was a bloody pad on the stairs the hole time we were there the staff was very rude I asked for towels 3 times the door didn’t shut to our room there was a inch gap between the door and floor the staff has family members (kids) sitting the lobby
Staci
於 2024 年 3 月住了 3 晚
2/10 很差
Tabitha
伴侶同遊
2024年4月14日
不滿:整潔度、職員與服務、設施服務和住宿狀況
The rooms we horrible. The staff was not helpful. Rooms we not cleaned properly. Found a few issues in my room.