The staff was rude, the rooms were NOT clean or stocked. The dirtiest I’ve ever seen. No towels, no blankets, broken ac, the smell was awful. Would never stay here!
Sara
於 2024 年 3 月住了 2 晚
2/10 很差
Mike
家人同遊
2024年3月23日
不滿:整潔度、職員與服務、設施服務和住宿狀況
All staff encountered were unhelpful and laissez-faire. They were not going to go out of their way for you. Our room was filthy, smears and toothpaste splatter on mirrors, smears and fingerprints o refrigerator and headboards, pulled back the covers of bed and there was stuff black flecks and hair in the beds. The floors were filthy. The heater AC unit was flinging out black stuff not sure if it was black mold or what it was. Requested a different room, pulled back covers on beds same conditions. We asked for clean linens and changed the beds ourselves and wiped down the room. Then the next morning no complimentary breakfast. 2nd morning had cold eggs and sausage warmer was broken and no drinks no coffee no juice no milk nothing. Horrible place to stay
Mike
於 2024 年 3 月住了 2 晚
2/10 很差
Jennifer (Pembroke)
2024年3月21日
不滿:整潔度、職員與服務和住宿狀況
I was dirty and no towels in the rooms
Jennifer
於 2024 年 3 月住了 3 晚
4/10 欠佳
Joseph
家人同遊
2024年3月16日
不滿:整潔度、職員與服務、設施服務和住宿狀況
No towels ever. No housekeeping ever in the 7 days we stayed But overall for the price definitely worth it
Joseph
於 2024 年 3 月住了 6 晚
4/10 欠佳
ALEIDA
家人同遊
2024年3月14日
不滿:整潔度、職員與服務、設施服務和住宿狀況
No towels and, when we went to get some, they were stained.
Sink was clogged so we brushed our teeth in the tub.
Floor was dirty.
Not enough breakfast (eggs) for all so had to pay for breakfast outside the hotel.
Outside stairway was dirty and full of garbage.
Shower water pressure went off and on.
Thin walls; could hear man (who seemed to be living there) snoring.
Heat and A/C until did work perfectly.
Room was big.
ALEIDA
於 2024 年 3 月住了 5 晚
2/10 很差
Katelynn
親子同遊
2024年3月13日
不滿:整潔度、職員與服務、設施服務和住宿狀況
Property was lacking in upgrades and cleanliness!! My children’s feet were BLACK after 5 minutes of walking on the floor, asked housekeeping to mop it came with a trash can and a mop and their feet were still becoming black. We asked 3 days in a row to have our linens on the bed exchanged, to our surprise (not really) never happened. No towels were provided and every time we had asked for towels the were in either the washer and dryer every time. WOULD NOT RECOMMEND
Katelynn
2/10 很差
Kayla
家人同遊, 親子同遊
2024年3月9日
不滿:整潔度、職員與服務、設施服務和住宿狀況
This is by far the worst hotel I’ve ever stayed in. They only gave us one towel for my
Family of 4. No wash cloths. No hand towels. When I asked for more towels they told me no. The ice machine doesn’t work. The “free breakfast” is a complete joke. They didn’t even clean our room during our stay which means you guessed it no more clean towels. The water pressure was so bad I could have spit the water out of my mouth harder. DO NOT STAY HERE.
Kayla
2/10 很差
Chris
2024年3月8日
不滿:整潔度、職員與服務和住宿狀況
Chris
於 2024 年 3 月住了 2 晚
2/10 很差
TylerandDeanna
家人同遊
2024年3月5日
不滿:整潔度、職員與服務、設施服務和住宿狀況
The beds were on but for the rest it was not very clean. Wallls were so thin you could hear evening in other rooms. And lastly the staff lied they let us check out 3 day early and said we would have a refund of the amount. But did not do so took us 15 try’s just get ahold of them on the phone. And Expedia would not be of any help with the refund
TylerandDeanna
2/10 很差
Jamie
2024年3月4日
不滿:整潔度、職員與服務和住宿狀況
So I would not recommend the hotel the staff was very rude my reservation got canceled before I arrived by them had to redo my reservation went with friends and their room had cockroaches behind the tv when reported the maintenance refused to do anything so receptionist said she would handle it we came back two hours later and nothing was done she just transferred the room it was cockroach free but still very dirty no breakfast at all during our stay when it says free breakfast there was a party next to my room when I went to office around 9:30 to make a complaint they were closed and didn’t do anything when called the fridge in the matter of a day froze all my food and drinks the only way to turn the fridge down was with a tool the floors were dirty and sticky when checking out I got a dirty look after the receptionist was done giving the customer infront of me major attitude because he asked for more towel’s because none of the room had towels just hand towels and insisted she had already gave him towels a few days prior and refused to give him more staff very lazy and avoid the pool it was packed with locals who live in area more than anything if you can i recommend avoiding this hotel AVOID AVOID AVOID the area however is very beautiful