Enjoyed our stay wish there were more eating places to chose from closer or others stay open later.
Jennifer
於 2023 年 10 月住了 3 晚
6/10 一般
Rodney
2023年10月11日
讚好:整潔度、職員與服務和住宿狀況
不滿:客房舒適度
Over all my biggest issues was the bed it was to hard
Rodney
於 2023 年 10 月住了 2 晚
4/10 欠佳
Renee
2023年9月12日
不滿:整潔度和住宿狀況
Location but….
Great location but my room was less than ideal. Holes in the wall, tiles falling off and a molding chair. The room could use a dehumidifier, I know humidity this was different. My clothes that got wet were unable to dry in the room over a 36 hour period with the AC running the entire time.
I selected a pet friendly room when booking, I was unsure if my pet would come. Turns out I did not bring my pet but was unable to switch at check in, totally fine but this room is not acceptable just because it is a pet room….
Renee
於 2023 年 9 月住了 2 晚
6/10 一般
Heather
家人同遊, 寵物同遊
2023年8月21日
不滿:整潔度和住宿狀況
I'm sure this used to be a beautiful spot ack in the day. It seems a bit run down and has an odd smell
Heather
於 2023 年 8 月住了 1 晚
6/10 一般
Grady
多人同遊
2023年8月9日
讚好:整潔度和職員與服務
Nice area...Had to call the front desk to get a new remote for the TV, had to have the toilet seat fixed, and had them to put up a shower curtain.
Grady
於 2023 年 8 月住了 2 晚
6/10 一般
Lisa
家人同遊
2023年8月8日
讚好:設施服務和住宿狀況
不滿:職員與服務
The front desk person wasn't the most friendly of individuals and seemed rather annoyed. The property was spread out and we were located way away from others which was a little odd, when there places closer to where you check in. The room was clean and comfy
Lisa
於 2023 年 8 月住了 1 晚
6/10 一般
真實旅客
家人同遊
2023年8月7日
Tree mount lodge
The check in was a little complicated. A new person was being trained and the trainer was kind of rude to the trainee.. The room could use a good cleaning (tub) had hair in it that wasn’t from any of us.. the floors could use a sweep .. garbage bags that actually fit the garbage cans! But the beds were so comfortable! Also in the suites they need to figure out how to get the air conditioning to the other side of the room and not the room with the couch! (Bring your own fan). Overall the stay was good !
真實旅客
於 2023 年 8 月住了 3 晚
6/10 一般
Robert
家人同遊
2023年7月26日
不滿:整潔度和職員與服務
They charge 75.00 extra deposit when you check in and a 10.00 cleaning fee we stayed 2 nights they never cleaned so why 10.00 fee ? Hotel has potential but needs to be cleaned up a lot the hot tub was and indoor pool was very cold . The grounds are pretty. Check in guy was kinda just cold .
Robert
於 2023 年 7 月住了 2 晚
6/10 一般
Terry
2023年7月25日
不滿:職員與服務和住宿狀況
Once was enough
3 night stay.
Forced to pay 10 dollars for room service that never came.
The first day i met the young lady at the laundry and replaced towels......
Next 2 nights nothing was done.
The gentleman at the front desk and the afore mentioned lady were extremely nice but that doesnt offset the run down conditions of the entire property.
Booking was turned down but was offered a rebook at a higher price.
Hope I'm wrong but feels like a shady operation top to bottom.
Room was fairly clean and beds comfortable.