Chambre spacieuse et propre....un bémol pas de clim mais ventilateur au plafond...dommage car il fesait tres chaud...
vandeweghe
於 2024 年 8 月住了 1 晚
10/10
From the moment we arrived, the staff went above and beyond to make sure our stay was perfect. They were incredibly friendly and always available to assist with any requests or questions we had. Whether it was providing recommendations for local attractions, arranging transportation, or advise for a parking spot.Theu made our stay memorable. The rooms were clean and comfortable. I highly recommend it to anyone looking for a pleasant and accommodating place to stay.
Pieter
於 2024 年 7 月住了 1 晚
8/10
Gastvrij ontvangen. Kreeg een half uur voor ontvangst aanwijzingen via app. Met codes werden we naar binnen begeleid. De kamerRuimte vonden we heerlijk met hoge plafonds. Er draaide 1 plafondventilator, Extra ventilatoren zouden voor meer comfort zorgen, want het was binnen net zo warm als buiten, 32°C...
We kwamen met 4 volwassen en moesten helaas 1 grote handdoek 1gastendoek en 1 middelgrote handdoek delen.... Ze waren waarschijnlijk vergeten om de kamer van schoone linnengoed en handdoeken te voorzien en vier koffiecups te voorzien....
Nu zijn we niet de lastigste gasten om te delen van elkaar....
Al met al een prima plek om 1 nacht door te brengen.
Not at all as advertised. It shows up as a 4 star hotel. Instead imagine an old short-term rental studio with a confusing check-in and zero assistance. No front desk, no person to help. We got in and there were 4 packets with 4 different room keys sitting on a desk. Which room was ours? No clue. There were no names on the packets. I tried calling the number listed multiple times but no answer. So we picked a random room. Our family who arrived several hours before us had the same experience. Did we get rooms we paid for? Who knows. The room is really old. Door to the hallway doesn't close all the way with a single questionable lock. Doors to the windows and bathroom also don't close all the way. Only shampoo in the shower (no soap), two single towels. The daytime high was only 70 but without AC the room was really warm and too warm for us to sleep well. Had I booked a short-term rental half the price I would have been OK with all of this. But I booked what I thought was a 4 start hotel. Really disappointed and wishing I had spent half the amount I paid.
Amy
於 2024 年 5 月住了 1 晚
2/10
Amol
於 2024 年 5 月住了 5 晚
6/10
Das Zimmer war ausreichend für uns 4 (2 Erwachsene & 2 Kinder) das einzige was gestört hat war die Lautstärke.
Trotzdem würde. Wir es wieder buchen, da sehr zentral!
Parkmöglichkeiten leider katastrophal (was nichts mit dem Hotel an sich zu tun hat, sollte man aber berücksichtigen falls man mit Auto anreist)
Zoi
於 2024 年 4 月住了 2 晚
2/10
All'arrivo la camera non c'era e il servizio di check in è inesistente. Una situazione vergognosa e surreale
Claudio
於 2023 年 9 月住了 1 晚
6/10
Renate
於 2023 年 9 月住了 3 晚
10/10
angele
於 2023 年 8 月住了 1 晚
6/10
La ubicación lo mejor y la habitación correcta pero no encuentro de recibo que no haya recepción y para hacer la entrada sea un drama intentando contactar. Recomiendo haberlo hecho con antelación y no pensar que te encontrarás alguien esperando en recepción porqué no será así y te parecerá que te quedas sin alojamiento a última hora. Finalmente pudimos entrar y la señora muy amable todo sea dicho.
Pau
於 2023 年 8 月住了 1 晚
10/10
真實旅客
於 2023 年 7 月住了 1 晚
8/10
Location could not be beat and it's so cool to stay in an old castle! Everything was comfortable. The perfect place for our 24 hours in Genoa!
Barbara
於 2023 年 6 月住了 1 晚
10/10
A very special place, in an amazing location for a reasonable price.
RHIANNON
於 2023 年 6 月住了 1 晚
8/10
The rooms as lovely, big and clean.
Location is excellent.
Sarah
於 2022 年 8 月住了 3 晚
2/10
Maria
於 2022 年 6 月住了 1 晚
10/10
Really interesting place. Very large room tall ceilings with a fan. My room had two beds but I was a single booking. The place is hard to find not a hotel more like airbnb rental. Lady incharge of check-in knew zero English but the process was simple enough as was check out. Very good value for money but I was in early summer season.
Byron
於 2022 年 5 月住了 1 晚
8/10
Die Lage ist hervorragend. Sehr zentral direkt an der Piazza de Lorenzo
Karin
於 2022 年 5 月住了 4 晚
4/10
Le personnel est très professionnel - bravo et merci à Madame Louba.
L'établissement est très bien situé.
Michel
於 2022 年 5 月住了 3 晚
10/10
Leif Olof
於 2019 年 11 月住了 1 晚
8/10
4 day visit to Genoa and surrounding area. The Palazzo Cicala is situated a 5 minute walk from San Giorgio metro. Access to apartment complex by door code at street entrance.
I stayed two nights in basic apartment € 75 and two nights in superior apartment € 111. Both rooms spacious, small fridge, coffee machine. Room windows face out onto small square. Beds comfortable.
I thought it was reasonable value for money given the excellent location.
Chris
於 2019 年 6 月住了 2 晚
4/10
真實旅客
於 2019 年 4 月住了 3 晚
2/10
There was nobody there when we arrived. They had not sent us the key less entry code and I had to call back to the USA for it. The rooms had missing lights/non working lights.
The bathrooms were a joke and dirty.
There was no staff to talk too and I was over charged for an extra room that I never booked for.
真實旅客
於 2018 年 9 月住了 1 晚
4/10
C’est un attrape-nigaud !!! Soit disant un 4 etoiles dans un Palazzo. Mais personne pour nous accueillir, nous avons eu le code d’entrée par message, nous sommes restés 10 mn à essayer d’ouvrir la porte, et heureusement quelqu’un est arrivé....une sorte de jeu de piste pour arriver à notre chambre. Serviettes trouées, salle de bains minuscule et peu pratique. Une impression de palais de la belle au bois dormant, où nous avons croisé une femme de ménage le dernier jour. Certainement le 4 étoiles qui emploie le moins de personnel !