Thank you for your kindly comment . we will still try our best to provide good servicefor you .we hope you can enjoy your holiday in Gero onsen .thank you very much.
Hotel location and dinner is satisfactory. Japanese breakfast is general. To have dinner and breakfast at own room was a bit inconvenient as staff had to come to the room for preparation intermittently.Open onsen and interior onsen located at 5th floor and basement respectively for female customers is not user friendly.
The hotel is at the riverside and the famous hot spring street is right at its back. There are a few destinations around the hotel. The staff are friendly and helpful. One of them is the cheerful 雅麗 who comes from China.