開放式客房, 按摩浴缸 (Bed & Breakfast) | 私人小型廚房 | 電熱水壺
查看供應

布羅德海灘薩萬娜酒店的評價

4 out of 5
布羅德海灘薩萬娜酒店
46 Surf Parade, Broadbeach, QLD

評價

6.8
10 分評分，優異；1001 則評價中有 199 則" "
8 分評分，不錯；1001 則評價中有 328 則" "
6 分評分，一般；1001 則評價中有 237 則" "
4 分評分，欠佳；1001 則評價中有 132 則" "
2 分評分，很差；1001 則評價中有 105 則" "

6.8/10 

整潔度

7.6/10 

職員與服務

6.8/10 

設施服務

6.4/10 

住宿狀況

6.6/10 

環保程度

評價

6/10 一般

Huei Ping

於 2019 年 10 月住了 2 晚
res 於 2019年11月2日的回應
Thanks for staying with us. We appreciate your feedback!

6/10 一般

真實旅客

伴侶同遊
讚好：設施服務和住宿狀況
如沒有當地電話，無法聯絡服務員！ *酒店是有留下聯絡電話，但不是本地人根本沒有當地電話，或可提供whatsapp/line聯絡方法！
於 2019 年 10 月住了 2 晚
res 於 2019年10月14日的回應
Thanks for staying with us. We appreciate your feedback!

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
職員詳細解釋辦公時間後（不同時段）如何返入酒店，很細心
於 2019 年 8 月住了 1 晚
res 於 2019年8月26日的回應
Thanks for staying with us. We appreciate your feedback!

6/10 一般

真實旅客

讚好：職員與服務
不滿：整潔度
一般, 清潔欠奉
其實是因為有泊車先入住, 與先到先得下没有位, 要泊街。而且浴缸有頭髮。
於 2019 年 5 月住了 1 晚
res 於 2019年6月14日的回應
Thanks for staying with us. We appreciate your feedback!

10/10 優異

MING CHE

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
出差的小幫手
房間很好，廚房設備齊全，房間乾淨明亮，只可惜冷氣機的位置在客廳不在房間，但無妨！浴室神大但沒浴缸，陽台舒服！
於 2018 年 9 月住了 5 晚
res 於 2018年10月2日的回應
Thanks for staying with us. We appreciate your feedback!

10/10 優異

Hans Chen (上海)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
这酒店真不错
对他的房间非常满意，特别是房间里还有，齐全的厨房设施，使得我们想自己做中歺不用发愁。
res 於 2018年5月28日的回應
感谢您留在我们这里。 感谢您的反馈！

10/10 優異

gavin

讚好：整潔度、職員與服務、設施服務和住宿狀況
Very nice two night stay and the staff were so nice handy to everything room very nice and spacious had to park on the street, as limited parking, in the heart of Broadbeach, would definitely stay here again, nice pool and spa ect
於 2024 年 4 月住了 2 晚
res 於 2024年4月14日的回應
Thanks for staying with us. We appreciate your feedback!

10/10 優異

William

讚好：整潔度、職員與服務和住宿狀況
Good
於 2024 年 4 月住了 4 晚
res 於 2024年4月14日的回應
Thanks for staying with us. We appreciate your feedback!

8/10 不錯

James

讚好：住宿狀況
Easy walk to beach
於 2024 年 3 月住了 1 晚
res 於 2024年3月13日的回應
Thanks for staying with us. We appreciate your feedback!

10/10 優異

Paul

於 2024 年 2 月住了 1 晚
res 於 2024年3月11日的回應
Thanks for staying with us. We appreciate your feedback!

10/10 優異

Stacey

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Easy check-in. Would have been better if we could have parked underground in their car park. But we were at least able to unload our suitcases there and find parking on the street. Loved that there was a washer and dryer in our suite.
於 2024 年 2 月住了 1 晚
res 於 2024年3月3日的回應
Thanks for staying with us. We appreciate your feedback!

8/10 不錯

Kirsty

讚好：職員與服務和住宿狀況
於 2024 年 2 月住了 1 晚
res 於 2024年2月26日的回應
Thanks for staying with us. We appreciate your feedback!

8/10 不錯

Trudy & Gary

讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice property easy to find Close to everything
於 2024 年 2 月住了 1 晚
res 於 2024年2月26日的回應
Thanks for staying with us. We appreciate your feedback!

4/10 欠佳

Toby

不滿：整潔度和職員與服務
Great price at $140 with decent size room. rough inside and very average condition excruciating jack hammering all morning without any notice which was unbearable.
於 2024 年 2 月住了 1 晚
res 於 2024年2月21日的回應
Thanks for staying with us. We appreciate your feedback!

10/10 優異

Sudip

讚好：整潔度、職員與服務和住宿狀況
不滿：設施服務
Everything was perfect. Thank you
於 2024 年 1 月住了 3 晚
res 於 2024年2月1日的回應
Thanks for staying with us. We appreciate your feedback!

2/10 很差

James

親子同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
Room 811 was a disgrace. Mould in the frond door jam, lifted carpet exposing nails, empty bottles under the bed and a glass cutting board glued to the benchtop. This room was horrendous. I left 2 days early and was only given a small refund - it was too bad to stay any longer. The cafe still had a sign up relating to COVID in 2020! Needs new management asap
於 2024 年 1 月住了 4 晚
res 於 2024年1月24日的回應
Thanks for staying with us. We appreciate your feedback!

6/10 一般

Stephen Craig

於 2024 年 1 月住了 1 晚
res 於 2024年1月24日的回應
Thanks for staying with us. We appreciate your feedback!

10/10 優異

Samantha

讚好：整潔度、職員與服務和設施服務
Excellent location
於 2024 年 1 月住了 1 晚
res 於 2024年1月24日的回應
Thanks for staying with us. We appreciate your feedback!

2/10 很差

Sherona

伴侶同遊
讚好：職員與服務
不滿：整潔度、設施服務和住宿狀況
I would not ever stay here again you would feel safer and cleaner staying in your car
於 2023 年 12 月住了 1 晚
res 於 2024年1月24日的回應
Thanks for staying with us. We appreciate your feedback!

2/10 很差

Callie

不滿：整潔度和住宿狀況
I felt for the cost we didn't get anywhere near our money worth. We were only staying there after our house had no power and was damaged in the tornado that hit the gold coast on Xmas day. So already $3700 was a lot for a week due to our home being habitual
於 2023 年 12 月住了 7 晚
res 於 2024年1月24日的回應
Thanks for staying with us. We appreciate your feedback!

2/10 很差

Mahmoud

不滿：整潔度、職員與服務和住宿狀況
No parking we had to park on the street very unhappy
於 2024 年 1 月住了 1 晚
res 於 2024年1月24日的回應
Thanks for staying with us. We appreciate your feedback!

6/10 一般

Michelle

家人同遊
讚好：職員與服務
不滿：住宿狀況
Staff was nice, bedding was clean, water warm. Holes in the walls, some covered with fresh plaster, carpet threadbare, $10.78 surcharge unexpected and not advised. Dried blood on the floor. Definitely NOT 4 stars
於 2024 年 1 月住了 1 晚
res 於 2024年1月24日的回應
Thanks for staying with us. We appreciate your feedback!

2/10 很差

Torstein

家人同遊
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Worn and damaged rooms. Absent hotel personell.
於 2023 年 12 月住了 1 晚
res 於 2024年1月24日的回應
Thanks for staying with us. We appreciate your feedback!

4/10 欠佳

Leonie

親子同遊
讚好：整潔度
不滿：職員與服務
No car parking available none nearby
於 2023 年 12 月住了 1 晚
res 於 2024年1月24日的回應
Thanks for staying with us. We appreciate your feedback!

10/10 優異

Paul

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
THE STAFF WERE VERRY HELPFUL AND POLITE
於 2023 年 12 月住了 1 晚
res 於 2024年1月24日的回應
Thanks for staying with us. We appreciate your feedback!

8/10 不錯

Carrie

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 3 晚
res 於 2024年1月24日的回應
Thanks for staying with us. We appreciate your feedback!

6/10 一般

Jasmine

親子同遊
讚好：整潔度和職員與服務
不滿：住宿狀況
The staff were amazing and very helpful. Any need we had was met. Rooms could do with an upgrade but pool area was lovely and location was perfect
於 2023 年 12 月住了 2 晚
res 於 2024年1月24日的回應
Thanks for staying with us. We appreciate your feedback!

4/10 欠佳

Nathan

不滿：住宿狀況
Aircon barely worked broken range hood so couldn’t cook unless risk a fine for setting fire alarms off not even a full roll of toilet paper in the room
於 2023 年 12 月住了 1 晚
res 於 2024年1月24日的回應
Thanks for staying with us. We appreciate your feedback!

8/10 不錯

Rebecca

讚好：整潔度和職員與服務
This place has no way near enough car parking facilities for the amount of guest rooms available. First in best dressed isn't good enough!!!!!!!!!!!
於 2023 年 12 月住了 1 晚
res 於 2024年1月24日的回應
Thanks for staying with us. We appreciate your feedback!

6/10 一般

Jacqueline

不滿：職員與服務
於 2023 年 12 月住了 1 晚
res 於 2024年1月24日的回應
Thanks for staying with us. We appreciate your feedback!

6/10 一般

anthony

讚好：職員與服務
It was ok place to stay, night club on both sides so there is lot of noise. Room was fine
於 2023 年 12 月住了 2 晚
res 於 2024年1月24日的回應
Thanks for staying with us. We appreciate your feedback!

8/10 不錯

osman

家人同遊
讚好：整潔度、住宿狀況和客房舒適度
Good location to beach and shops.
Nice and comfy, room and bed was excellent. Was comfy for 3people. Did realise towards the end it was unlimited internet. The only complaint i have or my luck was the dryer was in service and was unavailable. Pool was nice and clean. I definitely will be booking again in future stay.
於 2023 年 12 月住了 1 晚
res 於 2024年1月24日的回應
Thanks for staying with us. We appreciate your feedback!

2/10 很差

Natalie

親子同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
The property was extremely outdated. The reception informed me of a $200 bond upon arrival which would take 14day for refund. Staff said there was resturant then informed me that it was getting renovated. Pool and spa was good. Close to beach and facilities. 2/10 stay
於 2023 年 12 月住了 1 晚
res 於 2024年1月24日的回應
Thanks for staying with us. We appreciate your feedback!

2/10 很差

Christopher

家人同遊, 商務旅客
讚好：整潔度和職員與服務
不滿：設施服務和住宿狀況
The floor was so dirty don’t think the room was that clean
於 2023 年 12 月住了 1 晚
res 於 2024年1月24日的回應
Thanks for staying with us. We appreciate your feedback!

8/10 不錯

Tyla

家人同遊
讚好：整潔度、職員與服務和客房舒適度
Up or down
Check in was great and easy. Parking was convenient. The room was ok a little dated. But I believe the hotel was midway through renovations. Annoying that the lifts didn’t have an up or down arrow to identify which direction it was travelling. Again if that’s all I have to complain about it wasn’t to bad. Also having no restaurant onsite was a little annoying. Will stay again though.
於 2023 年 12 月住了 3 晚
res 於 2024年1月24日的回應
Thanks for staying with us. We appreciate your feedback!

2/10 很差

Michael

家人同遊
不滿：職員與服務和住宿狀況
Booked a room for 3 people and when we got into the room realised only one double bed? Asked reception for a roll out bed and they charged me an extra $35 The hotel under renovations also
於 2023 年 12 月住了 1 晚
res 於 2024年1月24日的回應
Thanks for staying with us. We appreciate your feedback!

10/10 優異

Aaron

於 2023 年 12 月住了 1 晚
res 於 2024年1月24日的回應
Thanks for staying with us. We appreciate your feedback!

6/10 一般

Matthew

伴侶同遊, 商務旅客
讚好：職員與服務和設施服務
不滿：住宿狀況
The unit 405 that I stayed in had carpet missing walls unpainted and missing curtains. It needs updating big time
於 2023 年 12 月住了 1 晚
res 於 2024年1月24日的回應
Thanks for staying with us. We appreciate your feedback!

8/10 不錯

Kriselvie (Auckland)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Property is older but appears to be well maintained and apartment is spacious. Was under renovation at reception but was overall very good. Parking can be difficult at times and you may need to find parking at roadside in nearby streets
於 2023 年 12 月住了 4 晚
res 於 2024年1月24日的回應
Thanks for staying with us. We appreciate your feedback!

6/10 一般

John

讚好：職員與服務
You get what you pay for …. Rooms are tired but clean … pool is good , However the management rights owners still don’t have any cafe or food options despite a brilliant facility on the ground floor .. The term resort should be changed to svannah apartments
於 2023 年 12 月住了 1 晚
res 於 2024年1月24日的回應
Thanks for staying with us. We appreciate your feedback!

6/10 一般

Garry

商務旅客
讚好：職員與服務
Overall it was clean, location was very good and the staff extremely helpful. Only down side there were very limited car spaces on the property.
於 2023 年 12 月住了 4 晚
res 於 2024年1月24日的回應
Thanks for staying with us. We appreciate your feedback!

6/10 一般

Rob

讚好：整潔度和職員與服務
於 2023 年 12 月住了 1 晚
res 於 2024年1月24日的回應
Thanks for staying with us. We appreciate your feedback!

8/10 不錯

Kathryn

伴侶同遊
讚好：整潔度、職員與服務和設施服務
Savannah was an excellent location for us. An older building needing some TLC, but clean and roomy for our 1 night stay. We checked in at 2pm and were lucky enough to get a car park, parking is definitely ltd. On street parking would have been difficult on this Saturday. An easy boooking, easy check in and check out.
於 2023 年 12 月住了 1 晚
res 於 2024年1月24日的回應
Thanks for staying with us. We appreciate your feedback!

10/10 優異

Jenny

於 2023 年 12 月住了 1 晚
res 於 2024年1月24日的回應
Thanks for staying with us. We appreciate your feedback!

10/10 優異

Keith

讚好：整潔度、職員與服務和住宿狀況
Great service
於 2023 年 11 月住了 1 晚
res 於 2024年1月24日的回應
Thanks for staying with us. We appreciate your feedback!

10/10 優異

Allen

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚
rew 於 2024年1月24日的回應
Thanks for staying with us. We appreciate your feedback!

6/10 一般

Alice

Convenient transport
於 2023 年 11 月住了 2 晚
res 於 2023年11月20日的回應
Thanks for staying with us. We appreciate your feedback!

10/10 優異

Maria

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very friendly staff, clean room and everything worked well. Very close to shopping centres.
於 2023 年 11 月住了 1 晚
res 於 2023年11月16日的回應
Thanks for staying with us. We appreciate your feedback!

8/10 不錯

Helen

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
It was great value for money and staff very helpful
於 2023 年 11 月住了 1 晚
res 於 2023年11月14日的回應
Thanks for staying with us. We appreciate your feedback!

6/10 一般

Lisa

家人同遊, 親子同遊
讚好：職員與服務
I booked a room for 1 adult, 12yo and 6yo, to which I was only supplied 1 bed. I admit I did read the description wrong (stated 1 king OR 2 single, I thought the OR was AND. My mistake, however I was then charged and extra $35 for a rollaway bed. My 12 yo decided she would take it, before it was even bedtime she asked to swap as she was “sinking” in the middle as there was no support between the frame. Even my 6yo refused to sleep on it as she fell straight through the gap. So I was stuck on a rollaway bed, sagging in the middle. Safe to say EVERYTIME I rolled over I had to adjust the mattress out of the hole
於 2023 年 11 月住了 1 晚
res 於 2023年11月14日的回應
Thanks for staying with us. We appreciate your feedback!