露台/庭院

睡帽赫特蘭德酒店的評價

3.5 out of 5
睡帽赫特蘭德酒店
53 Station St, Nerang, QLD

評價

6.4
10 分評分,優異;314 則評價中有 57 則" "
8 分評分,不錯;314 則評價中有 78 則" "
6 分評分,一般;314 則評價中有 67 則" "
4 分評分,欠佳;314 則評價中有 68 則" "
2 分評分,很差;314 則評價中有 44 則" "

6.4/10 

整潔度

7.2/10 

職員與服務

7.0/10 

設施服務

6.0/10 

住宿狀況

7.4/10 

環保程度

評價

10/10 優異

KUAN YU

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
下次去黃金海岸玩會想續住的飯店
方便, 飯店旁邊就有超市, 房價又很親民 對於自由行的我們真的CP值超高
於 2017 年 10 月住了 1 晚

10/10 優異

Kaye

讚好:整潔度、職員與服務、設施服務和住宿狀況
Good location- fair price - clean -Nice staff
於 2024 年 2 月住了 1 晚
Hotel Management 於 2024年2月17日的回應
Thanks Kaye for your feedback, we do appreciate it.

4/10 欠佳

Christine

不滿:住宿狀況
於 2024 年 1 月住了 3 晚
Hotel Management 於 2024年1月19日的回應
Hi Christine, please let us know how we can improve on your stay, we appreciate all feedback.

8/10 不錯

Bradie

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great facility with lots of shopping and dining close by, including a great in-house restaurant. Staff we pleasant and sorted a minor issue for me right away.
於 2024 年 1 月住了 5 晚
Hotel Management 於 2024年1月14日的回應
Thanks Bradie for leaving us feedback

8/10 不錯

Tom

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
It was obviously being renovated and there is more to do but inside the room was all you could expect.
於 2024 年 1 月住了 1 晚
Hotel Management 於 2024年1月14日的回應
Thanks Tom for the feedback

10/10 優異

Judy

家人同遊
讚好:整潔度、設施服務和住宿狀況
於 2024 年 1 月住了 1 晚
Hotel Management 於 2024年1月14日的回應
Thanks Judy for leaving us 5 out of 5 review

10/10 優異

Stephen

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Very clean and tidy
於 2023 年 11 月住了 1 晚
Hotel Management 於 2023年11月14日的回應
Thanks Stephen for leaving us feedback

10/10 優異

Rodney

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 2 晚
Hotel Management 於 2023年11月12日的回應
Thanks Rodney for the feedback.

6/10 一般

mandy

於 2023 年 11 月住了 1 晚
Hotel Management 於 2023年11月6日的回應
Thanks Mandy for the feedback

10/10 優異

Mike

讚好:整潔度、職員與服務、設施服務和住宿狀況
Weird as it is in the back of a casino type place. But clean and quiet for me.
於 2023 年 11 月住了 1 晚
Hotel Management 於 2023年11月4日的回應
Thanks Mike for the review

2/10 很差

Beverley

家人同遊
不滿:整潔度、職員與服務、設施服務和住宿狀況
The room was dusty. The sofa bed was made up with dusty cushions from the sofa instead of pillows. The stairs and concrete areas had ground-in filth. There is no breakfast and no food choices until lunch time. Overall a tired old pub lacking maintenance and showing no interest in the motel side of things. A $14 mixed cocktail was served at the bar in a tiny flat glass. I would never subject my family to this again. Certainly not a comfortable nor nice experience.
於 2023 年 10 月住了 1 晚
Hotel Management 於 2023年11月2日的回應
Hi Beverly, we would like to apologise about your overall experience here at the Hinterland Hotel. We take your concerns serious and have since booked professional cleaners to service the stairs and surrounding areas. We have spoken to our housekeepers about the cleanliness of our rooms and how to correctly make our sofa beds and are will be getting them all steamed cleaned. If you would like to speak further please contact the hotel.

8/10 不錯

Daniel

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 10 月住了 1 晚
Hotel Management 於 2023年10月30日的回應
Thanks Daniel for the review

8/10 不錯

Brian William

多人同遊
讚好:整潔度和職員與服務
Very basic but clean and friendly
於 2023 年 10 月住了 1 晚
Hotel Management 於 2023年10月30日的回應
Thanks Brian for leaving us a review

10/10 優異

David

家人同遊
讚好:整潔度、職員與服務和住宿狀況
Excellent
於 2023 年 10 月住了 1 晚
Hotel Management 於 2023年10月30日的回應
Thanks David for the review

8/10 不錯

Inês

讚好:整潔度和客房舒適度
Good conditions for one or two nights
Good conditions for one or two nights. The access to the hotel in not very clear and we end up entry through the casino and bar, with all our baggage. That was the worst part. Until 10pm you still can ear some noise but the rest of night was calm.
於 2023 年 9 月住了 1 晚
Hotel Management 於 2023年10月8日的回應
Thanks Ines for the feedback, we are hoping to get our sinage to the hotel updated shortly

8/10 不錯

Graeme

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
Good Accom. Everything you need and comfy bed. Staff very friendly and helpful. Highlight for us was tavern and excellent meal options. Staff here were very friendly. Overall a very good place for our 2 night stay.
於 2023 年 9 月住了 2 晚
Hotel Management 於 2023年9月28日的回應
Thanks Graeme for the feedback, we hope to see you again soon

10/10 優異

Hakan

讚好:整潔度、職員與服務和住宿狀況
It was a nice one night stay
於 2023 年 9 月住了 1 晚
Hotel Management 於 2023年9月24日的回應
Thanks for the feedback Hakan

10/10 優異

Krzysztof

讚好:整潔度、職員與服務、設施服務和住宿狀況
good location, clean, good food, good staff and service
於 2023 年 9 月住了 1 晚
Hotel Management 於 2023年9月19日的回應
Thanks Krzysztof for the great feedback

10/10 優異

Dean

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Our room had its own balcony overlooking the river. It was lovely. The beds were really comfortable. We ate at the restaurant and the food was delicious. I would stay there again.
於 2023 年 9 月住了 2 晚
Hotel Management 於 2023年9月10日的回應
Thanks Dean for the wonderful words.

8/10 不錯

Michael

於 2023 年 9 月住了 2 晚
Hotel Management 於 2023年9月28日的回應
Thanks Michael for the review

4/10 欠佳

Damian

於 2023 年 8 月住了 1 晚
Hotel Management 於 2023年9月3日的回應
Thanks Damian for the review, please let us know how we can improve.

6/10 一般

Judy

讚好:整潔度和住宿狀況
Suited our needs!
於 2023 年 8 月住了 2 晚
Hotel Management 於 2023年9月3日的回應
Thanks Judy for leaving us a review, please let us know what we can improve on.

8/10 不錯

lisa

讚好:整潔度和職員與服務
於 2023 年 8 月住了 2 晚
Hotel Management 於 2023年9月3日的回應
Thanks Lisa for the review

10/10 優異

Shannan

讚好:整潔度、職員與服務、設施服務和住宿狀況
The lady at the front desk from amazing, rooms are nice and perfect for what we needed it for.
於 2023 年 9 月住了 1 晚
Hotel Management 於 2023年9月3日的回應
Thanks Shannan for the feedback, we hope to see you again soon

6/10 一般

ANNE MARE

於 2023 年 8 月住了 1 晚
Hotel Management 於 2023年9月17日的回應
Thanks Anne for takign the time to review the Hinterland Hotel.Please let us know what we can do better.

10/10 優異

Bernard

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Couldn't find the toaster
於 2023 年 8 月住了 1 晚
Hotel Management 於 2023年8月27日的回應
Thanks for your feedback; unfortunately we don’t supply toasters in our rooms.

10/10 優異

Christie

於 2023 年 8 月住了 2 晚
Hotel Management 於 2023年9月3日的回應
Thank you for taking the time to leave a review

8/10 不錯

Warren

讚好:整潔度、職員與服務和住宿狀況
Very convenient position, great having local shops next door. Fantastic having bistro/restaurant connected to the accommodation. The room was very clean and the bed very comfortable. Air con/ heating was quite loud, that being the only issue. Would definitely stay again. 😊
於 2023 年 6 月住了 4 晚
Hotel Management 於 2023年6月25日的回應
Thanks Warren for the review! We will look into the A/C in the room.

6/10 一般

Kylie

家人同遊
讚好:整潔度和職員與服務
不滿:住宿狀況
Shower was either scalding or cold.
於 2023 年 6 月住了 2 晚
Hotel Management 於 2023年6月8日的回應
Hi Kylie,Thank you for your feed back, we will get onto that with our plumbers.

4/10 欠佳

Rhonda

於 2023 年 6 月住了 2 晚
Hotel Management 於 2023年6月25日的回應
Thanks Rhonda for taking the time to review us, hopefully we can get some extra feedback on how we can improve

10/10 優異

Kylie

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 5 月住了 6 晚
Hotel Management 於 2023年5月24日的回應
Thanks Kylie for the stars!

8/10 不錯

Robert

家人同遊
讚好:整潔度和職員與服務
Good location for driving access to freeway, shops and Sporting facilities (Heritage Stadium and Gold Coast Sports & Leisure Centre. Average external appearance but 3.5 star appointed rooms that are neat and comfortable. Daily room servicing was hit and miss. Friendly staff.
於 2023 年 5 月住了 4 晚
Hotel Management 於 2023年5月21日的回應
Thanks Robert for the great review, I have let our housekeepers know about the room services.

10/10 優異

Roland

讚好:整潔度、職員與服務、設施服務和住宿狀況
Great experience
於 2023 年 5 月住了 1 晚
Hotel Management 於 2023年5月21日的回應
Thanks Roland for the review!!

10/10 優異

Elisha

家人同遊
讚好:整潔度、職員與服務和住宿狀況
We loved our stay staff are friendly the food is good and beautiful views.
於 2023 年 4 月住了 3 晚
Hinterland Hotel 於 2023年4月29日的回應
Hi Elisha, Thank you for your feedback.

8/10 不錯

Paul

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Comfy bed, tidy room, no highway noise, which I was concerned about. Meals at the hotel were good.
於 2023 年 4 月住了 1 晚
Hotel Management 於 2023年4月23日的回應
Thanks for your review Paul.

10/10 優異

Marisa

多人同遊
讚好:整潔度、職員與服務和住宿狀況
Very friendly staff in all areas including restaurant
於 2023 年 4 月住了 1 晚
Hotel Management 於 2023年4月16日的回應
Thanks Marisa for the review.

8/10 不錯

真實旅客

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
チェックイン時間を過ぎても部屋が掃除されていなかった。掃除してくれたあとはとても綺麗な部屋で過ごしました。
於 2023 年 3 月住了 1 晚
Hotel Management 於 2023年4月16日的回應
Thanks for the feedback.

8/10 不錯

Linda

伴侶同遊
讚好:職員與服務
Lovely view of river, but balcony dirty and full of leaves, door frame filthy, cups still dirty from day before not cleaned or bin emptied, pizza and box still sitting on top of bin waiting to be emptied.
於 2022 年 12 月住了 3 晚
Hotel Management 於 2022年12月27日的回應
Hi Linda,Thanks for takign the time to review the Hinterland Hotel.I will get onto our housekeeping team to follow up with your concerns.

10/10 優異

Sasha

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Water views
於 2022 年 12 月住了 1 晚
Hotel Management 於 2022年12月11日的回應
Thanks Sasha for the feedback

6/10 一般

Jason

多人同遊
讚好:職員與服務
Very expensive but was somewhat expected due to last minute booking. The reception was a little difficult to find as it is tucked behind the building, better signage needed. Was given the wrong room we had booked for, but the staff was helpful to rectify this. The aircon in our room was super noisy, but turning off and opening the balcony door was not an option as there was no fly screen. Average overall, OK for a short overnight stay.

4/10 欠佳

Charles

伴侶同遊
不滿:整潔度和住宿狀況
It was in a convenient location, bed was comfy, bathroom was dirty, urine splatters on the floor, dirty muddy foot prints on the floor, dirty coffee mug, and rubbish sticking out under the bed, suggest you get new cleaners who have an eye for cleanliness.
於 2022 年 10 月住了 1 晚

2/10 很差

Christine

商務旅客
不滿:整潔度、職員與服務、設施服務和住宿狀況
The staff were rude and not helpful when checking in There was no microwave The whole place smells mouldy
於 2022 年 9 月住了 2 晚

8/10 不錯

Jason

於 2022 年 9 月住了 2 晚

4/10 欠佳

Bronwyn

親子同遊
We had booked a queen bed for 1 adult 2 little kids, but was given a double bed. When the pillows dont fit side bu side on the bed it is not a queen. Plus the room size is so small for the proce of the venue.
於 2022 年 9 月住了 1 晚

6/10 一般

Nicole

家人同遊
讚好:職員與服務
The room had no tissues and no spoons for having a cup of tea.
於 2022 年 8 月住了 1 晚

10/10 優異

Wendy

讚好:職員與服務、設施服務和住宿狀況
於 2022 年 8 月住了 1 晚

10/10 優異

Rebecca

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 7 月住了 1 晚

10/10 優異

Darren

於 2022 年 6 月住了 1 晚

8/10 不錯

Geoff

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Easy to find and access - suited my purpose for an overnight stay with dining facilities nearby - reasonable tariff
於 2022 年 6 月住了 1 晚

10/10 優異

Naomi

親子同遊
讚好:整潔度、職員與服務和住宿狀況
We thought the room was very clean and had everything we needed for a one night stop over. The only thing I would say is that the family rooms are not easily accessible by pram as there is at least about 10 stairs to get to room
於 2022 年 6 月住了 1 晚