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海洋世界度假村的評價

4.5 out of 5
海洋世界度假村
Sea World Drive Main Beach Gold Coast, Main Beach, QLD

評價

8.2

很好

10 分評分,優異;1002 則評價中有 467 則" "
8 分評分,不錯;1002 則評價中有 317 則" "
6 分評分,一般;1002 則評價中有 108 則" "
4 分評分,欠佳;1002 則評價中有 69 則" "
2 分評分,很差;1002 則評價中有 41 則" "

8.6/10 

整潔度

8.6/10 

職員與服務

8.2/10 

設施服務

8.0/10 

住宿狀況

8.0/10 

環保程度

評價

10/10 優異

Alice

於 2023 年 8 月住了 1 晚
Seybon Rodrigues 於 2024年2月4日的回應
Dear AliceThank you for your Excellent Rating. We aim for our guests to have the peaceful enjoyment of our luxury facilities and we appreciate it being noticed.We look forward to welcoming you back in the near future for another excellent Sea World Resort experience.

10/10 優異

EO

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
酒店設備齊全,泊車方便
於 2023 年 8 月住了 3 晚
Duty Manager 於 2023年8月9日的回應
Hi EO,Thank you for taking the time to review your stay with us! Thank you for the wonderful 5 star review and we are so glad you had a great stay with us! We look forward to welcoming you back again in the near future!Kind Regards,Ashleigh

6/10 一般

真實旅客

家人同遊
讚好:職員與服務
不滿:整潔度
很適合小朋友遊玩 但房間一般 早餐可以 My room had cockroach and spider
於 2022 年 2 月住了 1 晚

10/10 優異

YongYu

讚好:整潔度和職員與服務
於 2021 年 12 月住了 2 晚
Gabriel Gomes 於 2021年12月25日的回應
Dear YongYu Thank you for taking the time to give us a 5 out of 5 rating. I'm pleased to see you enjoyed your time here at Sea World Resort and look forward to welcoming you back in the future.

10/10 優異

Yung yu

家人同遊, 多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 4 月住了 1 晚
Gabriel Gomes 於 2021年4月20日的回應
Dear Yung yu Thank you for taking the time to give us a 10 out of 10 rating. I'm pleased to see you enjoyed your time here at Sea World Resort and look forward to welcoming you back in the future.

10/10 優異

Jake

very good
於 2024 年 4 月住了 3 晚

10/10 優異

Scott

家人同遊, 多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
For an older property it is still in great shape, we will be back!
於 2024 年 4 月住了 2 晚

10/10 優異

Cort

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Staff gave us an upgrade & interconnecting rooms,were very helpful
於 2024 年 4 月住了 1 晚
Seybon Rodrigues 於 2024年4月10日的回應
Thank you for your Excellent Rating. We aim for our guests to have the peaceful enjoyment of our luxury facilities and we appreciate it being noticed.We look forward to welcoming you back in the near future for another excellent Sea World Resort experience.

10/10 優異

Liqi

讚好:整潔度、職員與服務和住宿狀況
Great place for kids
於 2024 年 4 月住了 2 晚
Seybon Rodrigues 於 2024年4月10日的回應
Thank you for your Excellent Rating. We aim for our guests to have the peaceful enjoyment of our luxury facilities and we appreciate it being noticed.We look forward to welcoming you back in the near future for another excellent Sea World Resort experience.

2/10 很差

jiancong

不滿:職員與服務和住宿狀況
staff not very helpful
於 2024 年 2 月住了 2 晚
Seybon Rodrigues 於 2024年3月14日的回應
Thank you for choosing Sea World Resort for your recent stay. We are sorry to hear about the experienced during your stay was not up to Standard.If you could provide us some information about the issues you faced during your stay which will help us implement necessary improvements required.Besides this I hope you enjoyed your time here at SeaWorld Resort and we look forward to seeing you again soon!

10/10 優異

Justin

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
We always enjoy our stay at SeaWorld resort. It's in a great location with comfortable, clean rooms and convenient access to the sealife park. Great views across the Broadwater. Food options at the resort are not bad and you work out what's overpriced and what's reasonable to order. Will definitely stay here again.
於 2024 年 2 月住了 1 晚
Seybon Rodrigues 於 2024年3月14日的回應
Thank you for sharing your recent stay experience, your kind words were shared with the whole team with great appreciation. We value your endorsement of our services, location, and facilities.We truly look forward to welcoming you back to the Sea World Resort in the near future and to have the opportunity to serve you.

6/10 一般

Craig

伴侶同遊
讚好:設施服務
there was cockroachws in the room and no disability pparking as cars without parking pirmits where pparked in them and the staff didn't do anything about it
於 2024 年 2 月住了 2 晚
Seybon Rodrigues 於 2024年3月14日的回應
Thank you for taking the time to give us feedback regarding your stay. My apologies that your stay wasn't at the resort’s standard. The Housekeeping team and concierge team are looking into why this was the case and will implement the necessary improvements required. Apart from this I hope you enjoyed your stay here at Sea World Resort and we look forward to welcoming you again soon!

10/10 優異

Angela

讚好:整潔度、職員與服務和住宿狀況
Overall, enjoyable.
於 2024 年 2 月住了 1 晚
Seybon Rodrigues 於 2024年2月21日的回應
Thank you for your Excellent Rating. We aim for our guests to have the peaceful enjoyment of our luxury facilities and we appreciate it being noticed.We look forward to welcoming you back in the near future for another excellent Sea World Resort experience.

8/10 不錯

Mikaela

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 3 晚
Seybon Rodrigues 於 2024年2月18日的回應
Thank you for your Rating. We aim for our guests to have the peaceful enjoyment of our luxury facilities and we appreciate it being noticed.We look forward to welcoming you back in the near future for another excellent Sea World Resort experience.

10/10 優異

Boris

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Exellent services
於 2024 年 2 月住了 1 晚
Seybon Rodrigues 於 2024年2月4日的回應
We appreciate your glowing Rating, and I am delighted that you found so many aspects of your stay enjoyable and to your liking. We are always looking for ways to exceed our guest expectations, and I am pleased your stay was excellent. Your feedback inspires us to continue the pursuit of the perfect stay.

6/10 一般

Paul

於 2023 年 12 月住了 1 晚
Seybon Rodrigues 於 2024年2月4日的回應
Thank you for choosing Sea World Resort for your recent stay. We are sorry to hear about the experienced during your stay was not up to Standard.If you could provide us some information about the issues you faced during your stay which will help us implement necessary improvements required.Besides this I hope you enjoyed your time here at SeaWorld Resort and we look forward to seeing you again soon!

10/10 優異

Jaffar

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Apart from the parking, where we could not find coming back at night. everything was great.
於 2024 年 1 月住了 4 晚
Seybon Rodrigues 於 2024年1月24日的回應
Thank you for your Excellent Rating. We aim for our guests to have the peaceful enjoyment of our luxury facilities and we appreciate it being noticed.We look forward to welcoming you back in the near future for another excellent Sea World Resort experience.

8/10 不錯

Daniel

家人同遊, 親子同遊
讚好:職員與服務、設施服務和住宿狀況
不滿:整潔度
I've been so keen to try Sea world resort for a while! It's great for children with water play areas, and has a number of dining options available. The staff was also wonderful. The biggest downside was the cleanliness of the room: there was quite a bit of dust throughout the room, and a few dead bugs near the window
於 2024 年 1 月住了 2 晚
Seybon Rodrigues 於 2024年1月24日的回應
Thank you for taking the time to give us feedback regarding your stay. My apologies that your room wasn't at the resort’s standard. The Housekeeping team are looking into why this was the case and will implement the necessary improvements required. Apart from this I hope you enjoyed your stay here at Sea World Resort and we look forward to welcoming you again soon!

10/10 優異

Atnarain

親子同遊
讚好:整潔度、職員與服務和設施服務
this is probably one the most ideal destinations to go to for children. absolute cracker! however the facilities, such as the kids water play area needs a bit of an update and revamp. the exterior to the accomodations also needs a revamp.
於 2024 年 1 月住了 2 晚
Duty Manager 於 2024年1月11日的回應
Hi Atnarain,Thank you for such a wonderful review! We are so pleased to hear that you had such a fantastic stay with us and enjoyed all of our resort facilities and activities. I will ensure your feedback is passed along to our team for further review in regards to the presentation and maintenance of some of our public areas and pool area for further review. We can't wait to welcome you back again very soon! :)Kind Regards,Ashleigh - Sea World Resort

2/10 很差

Percy

家人同遊
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
Disgusting and unhelpful agents
於 2023 年 12 月住了 1 晚
Duty Manager 於 2024年1月13日的回應
Hi Percy,I'm very sorry to hear that you had an unpleasant booking experience. If there is anything specific you wish to share with us, please don't hesitate to contact us directly so we can further address your concerns. Kind Regards,Ashleigh - Sea World Resort

10/10 優異

Beth

於 2024 年 1 月住了 4 晚
Seybon Rodrigues 於 2024年1月14日的回應
Experiences like yours fuel our passion for service. Your kind rating has been shared with the rest of the team, who will be motivated to continue the endless pursuit of delivering the perfect stay. We are glad that you enjoyed your stay and hope to see you again very soon.

8/10 不錯

Wilson

親子同遊
讚好:整潔度和職員與服務
Location and Access to Seaworld is excellent, staff were friendly. The resort is great but the facilities and rooms could do with a refresh, feels a bit dated now. Parking is terrible, if you don't get back in the early afternoon, there is hardly any car parks. Makes going out for night time activities difficult.
於 2023 年 12 月住了 6 晚
Duty Manager 於 2024年1月13日的回應
Hi Wilson,Thank you for your honest review regarding your stay with us here at Sea World Resort! I am pleased to hear that you were looked after by our staff and enjoyed the access to Sea World Theme Park through the resort. I'm sorry to hear that you found parking difficult during your stay and we are currently working on ways to improve our carparking and guest experience, so I will ensure your feedback is passed along to our team for further review. Nevertheless, we can't wait to welcome you all back again in the near future for another wonderful family holiday :) Kind Regards,Ashleigh

8/10 不錯

Asoncion

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚
Seybon Rodrigues 於 2024年1月14日的回應
Experiences like yours fuel our passion for service. Your kind rating has been shared with the rest of the team, who will be motivated to continue the endless pursuit of delivering the perfect stay. We are glad that you enjoyed your stay and hope to see you again very soon.

8/10 不錯

Ying

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 2 晚
Seybon Rodrigues 於 2024年1月14日的回應
Experiences like yours fuel our passion for service. Your kind rating has been shared with the rest of the team, who will be motivated to continue the endless pursuit of delivering the perfect stay. We are glad that you enjoyed your stay and hope to see you again very soon.

10/10 優異

Ivan (Bow Bowing)

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The activities available for the kids, swimming, dancing, movie nights. Very lively.
於 2024 年 1 月住了 3 晚
Duty Manager 於 2024年1月13日的回應
Hi Ivan,Thank you for your wonderful 5 star review! I am so pleased to hear that you had such a fantastic stay with us and we can't wait to welcome you all back again in the near future :) Kind Regards,Ashleigh

2/10 很差

suzan

於 2023 年 12 月住了 6 晚
Seybon Rodrigues 於 2024年1月24日的回應
Thank you for choosing Sea World Resort for your recent stay. We are sorry to hear about the experienced during your stay was not up to Standard.If you could provide us some information about the issues you faced during your stay which will help us implement necessary improvements required.Besides this I hope you enjoyed your time here at SeaWorld Resort and we look forward to seeing you again soon!

6/10 一般

Donna

家人同遊, 多人同遊
Had to request a roll-away bed for the 5th guest when that was already stated in the booking. Also appear to have been charged $AUD50 for something. No itemised bill provided upon checkout.
於 2023 年 12 月住了 1 晚
Seybon Rodrigues 於 2024年1月6日的回應
Thank you for choosing Sea World Resort for your recent stay. We are sorry to hear about the rollaway bed issues you experienced during your stay.We have directly raised your concerns with the front office team and the team are looking into why this was the case and will implement the necessary improvements required.Besides this I hope you enjoyed your time here at SeaWorld Resort and we look forward to seeing you again soon!

10/10 優異

Johnny

於 2023 年 9 月住了 2 晚
Seybon Rodrigues 於 2024年1月6日的回應
Experiences like yours fuel our passion for service. Your kind rating has been shared with the rest of the team, who will be motivated to continue the endless pursuit of delivering the perfect stay. We are glad that you enjoyed your stay and hope to see you again very soon.

10/10 優異

LI

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 4 晚
Seybon Rodrigues 於 2024年1月6日的回應
Experiences like yours fuel our passion for service. Your kind Rating has been shared with the rest of the team, who will be motivated to continue the endless pursuit of delivering the perfect stay. We are glad that you enjoyed your stay and hope to see you again very soon.

8/10 不錯

Kyesim

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Excellent for family
Great stays for family
於 2023 年 12 月住了 3 晚
Seybon Rodrigues 於 2024年1月6日的回應
Experiences like yours fuel our passion for service. Your kind Rating has been shared with the rest of the team, who will be motivated to continue the endless pursuit of delivering the perfect stay. We are glad that you enjoyed your stay and hope to see you again very soon.

10/10 優異

Kelsey

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 2 晚
Seybon Rodrigues 於 2024年1月6日的回應
Thank you for your Excellent Rating. We aim for our guests to have the peaceful enjoyment of our luxury facilities and we appreciate it being noticed.We look forward to welcoming you back in the near future for another excellent Sea World Resort experience.

10/10 優異

Jayne

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 2 晚
Seybon Rodrigues 於 2024年1月6日的回應
Thank you for your Excellent Rating. We aim for our guests to have the peaceful enjoyment of our luxury facilities and we appreciate it being noticed.We look forward to welcoming you back in the near future for another excellent Sea World Resort experience.

10/10 優異

Anthony

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 10 月住了 3 晚
Seybon Rodrigues 於 2024年1月6日的回應
Thank you for your Excellent Rating. We aim for our guests to have the peaceful enjoyment of our luxury facilities and we appreciate it being noticed.We look forward to welcoming you back in the near future for another excellent Sea World Resort experience.

10/10 優異

maya

家人同遊, 親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The kids had a ball at Sea World Resort, and we all enjoyed ourselves. The staff were accommodating and friendly, and I can't fault their hospitality and services. The only thing I would consider is perhaps an upgrade to the water park in the resort - it's a little worn, and some water features were not working.
於 2023 年 12 月住了 1 晚
Seybon Rodrigues 於 2024年1月6日的回應
Thank you for sharing your recent stay experience, your kind words were shared with the whole team with great appreciation. We value your endorsement of our services, location, and facilities.We truly look forward to welcoming you back to the Sea World Resort in the near future and to have the opportunity to serve you.

10/10 優異

lei

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 2 晚
Seybon Rodrigues 於 2024年1月6日的回應
Thank you for your Excellent Rating. We aim for our guests to have the peaceful enjoyment of our luxury facilities and we appreciate it being noticed.We look forward to welcoming you back in the near future for another excellent Sea World Resort experience.

10/10 優異

Sheila

家人同遊, 親子同遊, 伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
Fantastic for a family holiday with access to theme park.
於 2023 年 12 月住了 1 晚
Seybon Rodrigues 於 2024年1月6日的回應
Thank you for sharing your recent stay experience, your kind words were shared with the whole team with great appreciation. We value your endorsement of our services, location, and facilities.We truly look forward to welcoming you back to the Sea World Resort in the near future and to have the opportunity to serve you.

10/10 優異

Michael

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Loved everything except for parking availability.
於 2023 年 12 月住了 6 晚
Seybon Rodrigues 於 2023年12月10日的回應
2.Thank you for sharing your recent stay experience.We truly look forward to welcoming you back to the Sea World Resort in the near future and to have the opportunity to serve you.

10/10 優異

darren

於 2023 年 12 月住了 1 晚
Seybon Rodrigues 於 2023年12月9日的回應
4.Thank you for your Excellent Review. We aim for our guests to have the peaceful enjoyment of our luxury facilities and we appreciate it being noticed.We look forward to welcoming you back in the near future for another excellent Sea World Resort experience.

10/10 優異

Violette Mary

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Access to theme parks
於 2023 年 9 月住了 5 晚
Seybon Rodrigues 於 2023年12月9日的回應
4.Thank you for your Excellent Review. We aim for our guests to have the peaceful enjoyment of our luxury facilities and we appreciate it being noticed.We look forward to welcoming you back in the near future for another excellent Sea World Resort experience.

2/10 很差

Liam

讚好:住宿狀況
不滿:職員與服務
於 2023 年 12 月住了 1 晚
Seybon Rodrigues 於 2024年1月6日的回應
Thank you for choosing the Sea World Resort for your recent stay. We appreciate your taking the time to rate us. would be great if you could specify the issue, you encountered which will help the team to implement the necessary improvements required.Besides this I hope you enjoyed your time here at SeaWorld Resort and we look forward to seeing you again soon!

8/10 不錯

Patricia

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 4 晚
Seybon Rodrigues 於 2023年12月9日的回應
4.Thank you for your Review. We aim for our guests to have the peaceful enjoyment of our luxury facilities and we appreciate it being noticed.We look forward to welcoming you back in the near future for another excellent Sea World Resort experience.

10/10 優異

Jiangfeng

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Enjoyed 4 nights here with my family, super convenient to the Sea World park. Staff are friendly. Enjoyed the complimentary theme parks pass. Highly recommended.
於 2023 年 11 月住了 4 晚
Seybon Rodrigues 於 2023年12月9日的回應
1.Experiences like yours fuel our passion for service. Your kind comments have been shared with the rest of the team, who will be motivated to continue the endless pursuit of delivering the perfect stay. We are glad that you enjoyed your stay and hope to see you again very soon.

8/10 不錯

Gabriella

讚好:整潔度和職員與服務
於 2023 年 11 月住了 3 晚
Seybon Rodrigues 於 2023年12月9日的回應
4.Thank you for your Review.We look forward to welcoming you back in the near future for another excellent Sea World Resort experience.

6/10 一般

chad

親子同遊
不滿:整潔度、設施服務和住宿狀況
we stayed here 3 years ago, this time we stayed in a renovated room, however the bathtub was dirty, the fan in the bathroom was way too noisy. bedding was ok. we had buffet dinner at seaworld, overpriced and not many choices of foods, taste was also below average....please stay away from the buffet dinner. We also had buffet breakfast and it was ok very standard nothing fancy. overall stay was ok
於 2023 年 11 月住了 1 晚
Seybon Rodrigues 於 2023年12月9日的回應
Thank you for choosing Sea World Resort for your recent stay. We are sorry to hear about the Cleanliness and food and beverage issues you experienced during your stay.We have directly raised your concerns with the Housekeeping and food and beverage team, and the team are looking into why this was the case and will implement the necessary improvements required.Besides this I hope you enjoyed your time here at SeaWorld Resort and we look forward to seeing you again soon!

4/10 欠佳

Nguyet

親子同遊
不滿:設施服務和住宿狀況
It’s old, needs updated furniture. Carpet is also old and smelly. Mattress is hard and uncomfortable. Just a gentle move makes the whole mattress move. The water pipe in the bathroom made a very loud noise when the room above taking a shower. We couldn’t sleep at all. My husband ended up sleeping in the car until 5am. We won’t go back there again. Very disappointed!
於 2023 年 11 月住了 1 晚
Seybon Rodrigues 於 2023年12月9日的回應
Thank you for choosing Sea World Resort for your recent stay. We are sorry to hear about the issues you experienced during your stay.We have directly raised your concerns with the Team and the team are looking into why this was the case and will implement the necessary improvements required.Besides this I hope you enjoyed your time here at SeaWorld Resort and we look forward to seeing you again soon!

8/10 不錯

Graeme

讚好:整潔度、職員與服務和住宿狀況
Resort was nice but parking was a big problem had to park up the street and walk a long distance
於 2023 年 11 月住了 1 晚
Seybon Rodrigues 於 2023年12月9日的回應
Thank you for taking the time to provide us with feedback about your stay. I’m sorry to hear you found it hard to find a park while staying with us here at Sea World Resort. We are currently looking into ways to improve our car park for our guests.Besides this, I do hope you enjoyed your stay here with us at SeaWorld Resort and we look forward to welcoming you back again soon!

4/10 欠佳

Giuseppe

於 2023 年 11 月住了 4 晚
Seybon Rodrigues 於 2024年1月6日的回應
Thank you for choosing the Sea World Resort for your recent stay. We appreciate your taking the time to rate us. would be great if you could specify the issue, you encountered which will help the team to implement the necessary improvements required.Besides this I hope you enjoyed your time here at SeaWorld Resort and we look forward to seeing you again soon!

8/10 不錯

Toni

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The facilities were nice and clean but as it’s a very family oriented place I do think a small microwave would definitely be handy for heating up bottles or food for babies was very difficult when you have a screaming baby. And we did not get to use our complementary breakfast as the line was absolutely massive!
於 2023 年 11 月住了 1 晚
Seybon Rodrigues 於 2023年12月9日的回應
Thank you for choosing the Sea World Resort for your recent stay. We appreciate your feedback and have passed on your recommendations to the Team and the team are looking into this to implement the necessary improvements required.Besides this I hope you enjoyed your time here at SeaWorld Resort and we look forward to seeing you again soon!

10/10 優異

Rob

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 9 月住了 1 晚
Seybon Rodrigues 於 2023年12月9日的回應
4.Thank you for your Excellent Review. We aim for our guests to have the peaceful enjoyment of our luxury facilities and we appreciate it being noticed.We look forward to welcoming you back in the near future for another excellent Sea World Resort experience.

10/10 優異

Van Dung

於 2023 年 11 月住了 2 晚
Seybon Rodrigues 於 2023年12月9日的回應
4.Thank you for your Review. We aim for our guests to have the peaceful enjoyment of our luxury facilities and we appreciate it being noticed.We look forward to welcoming you back in the near future for another excellent Sea World Resort experience.