室外泳池;8:00 至 19:00 開放;躺椅

滑浪者天堂堤基酒店的評價

3.5 out of 5
滑浪者天堂堤基酒店
Corner Ferny Ave & Wahroonga Place, Surfers Paradise, QLD

評價

7.8

不錯

10 分評分,優異;853 則評價中有 287 則" "
8 分評分,不錯;853 則評價中有 302 則" "
6 分評分,一般;853 則評價中有 134 則" "
4 分評分,欠佳;853 則評價中有 69 則" "
2 分評分,很差;853 則評價中有 61 則" "

7.8/10 

整潔度

8.0/10 

職員與服務

7.6/10 

設施服務

7.2/10 

住宿狀況

7.0/10 

環保程度

評價

6/10 一般

Tsung Tai

讚好:職員與服務
不滿:客房舒適度
懷舊風情
隔音滿糟的,晚上睡覺還聽的到樓上腳步聲,唱生日快樂聲音,裝潢設計是約30年前的設計,房間門還不能關上,壞掉了,停車位是要另收20au的,乾淨度是好的,距離海邊很近,但不會在去住了,圖片跟現場有差別
於 2019 年 6 月住了 1 晚
Tiki Hotel 於 2019年6月5日的回應
Thank you for taking the time to review your stay with us. We appreciate and value your feedback. We're very sorry to read of the issues you have raised during your stay with us and can confirm we have investigated further into what you have mentioned and rectified what we could. In regards to the parking, we ensure that all additional charges are displayed when booking online so that our guests are aware prior to their arrival. We are also very sorry to hear that you experienced a lot of noise the night of your stay, although it was a very high peak weekend due to the Seafire event we will attempt to make improvements where possible. We are glad you enjoyed the cleanliness of our hotel and its convenient location. We would very much love to welcome you back in the future.

10/10 優異

Yu-Jie

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
CP質蠻高的哦
房間外的風景超級美,基本的環境整潔也還算可以 只是有些地方有點灰塵,但環境房間的配備算很齊全,臥室也算蠻舒服的,價格也很合理
於 2019 年 2 月住了 2 晚
Tiki Hotel 於 2019年3月3日的回應
Thank you so much for taking the time to review your stay with us. We're so glad to see you enjoyed our beautiful views and stay with us. We hope to be able to have you visit us again in the future.

8/10 不錯

Jojo (Hong Kong)

親子同遊
讚好:整潔度和住宿狀況
服務員非常殷勤服務和熱心幫助我們。不過,房間的牆有明顯的塵。交通非常便利,周邊買東西和餐廳都有不少選擇,鄰近有兩間超市。
於 2019 年 2 月住了 2 晚
Tiki Hotel 於 2019年4月1日的回應
Thank you. We appreciate you taking the time to review your stay with us. We hope to be able to welcome you back to Tiki Hotel again in the future.

4/10 欠佳

Wen hui

不滿:整潔度、住宿狀況和客房舒適度
不佳的住宿體驗
廁所氣味重 房間整體環境和圖片差異甚大
於 2019 年 2 月住了 2 晚
Tiki Hotel 於 2019年2月8日的回應
Thank you for taking the time to review your stay with us. We appreciate and value your feedback.

10/10 優異

MENG WEI

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 12 月住了 2 晚
Tiki Hotel 於 2019年1月14日的回應
Thank you for taking the time to review your stay with us at Tiki Hotel. We appreciate and value your feedback and are so glad to see you enjoyed your stay.

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
下次入住第一首選
非常滿意,房內設施什麼都有很貼心

8/10 不錯

Wendy (TAIWAN)

讚好:整潔度、職員與服務和客房舒適度
相當方便的住宿地點
這家飯店也許沒有其他公寓飯店大,不過整體而言是給人溫馨的感覺,房間佈置的也很好,客廳沙發舒適,廚房設施也很齊全,此外交通購物都相當方便

10/10 優異

Chantel

家人同遊
讚好:整潔度和設施服務
Fantastic stay.
於 2024 年 4 月住了 8 晚

4/10 欠佳

peter (Melbourne )

不滿:整潔度和住宿狀況
The location was very good near to everything, but need upgrade for the property and all furniture Old. No service every day. Thank you
於 2024 年 4 月住了 4 晚

8/10 不錯

Ryan (Caboolture)

家人同遊
讚好:整潔度、設施服務和住宿狀況
Just stayed 3 nights with my wife and 2 girls, for the price we paid it was really good. Our view from the room (704) over the river was amazing, we had glimpsed over some negative reviews prior to getting here but they can only be from people who are expecting 5 star for 3 star prices. Some aspects of the apartments are a little outdated, would have been the bees knees back in the 80s but the bedrooms and the kitchen are clean and newer. The pool is great for the kids, they loved the slide, it does need updating a bit, there is a row of tiles about a foot into the pool and some tiles are broken or missing, the broken ones could be sharp, get that sorted and the pool is fine. The location is brilliant, we walked straight up the main strip and to Surfers beach in 10 mins. We would definitely stay again when we head back to Surfers if the prices were around the same again.
於 2024 年 4 月住了 3 晚

8/10 不錯

Jessica

親子同遊
讚好:整潔度、設施服務和住宿狀況
Beautiful views and a great simple pool space for the children. Incredible location with super easy access to Surfers!
於 2024 年 3 月住了 3 晚
Lianny 於 2024年4月5日的回應
Hi, thank you for the review and the feedback as well. We are happy to know you had a great stay at Tiki hotel. We look forward to hosting you again.

8/10 不錯

Neda

親子同遊
讚好:整潔度和設施服務
Hot water was not adjusted and it was very hot it almost burned my hand when I wanted to wash a plate. I think it has safety concern
於 2024 年 3 月住了 3 晚

2/10 很差

Rakeshkumar

不滿:整潔度和住宿狀況
於 2024 年 3 月住了 1 晚

2/10 很差

Jayke

於 2024 年 3 月住了 2 晚

6/10 一般

Kenny

於 2024 年 3 月住了 2 晚
Lianny 於 2024年4月12日的回應
Hi, thank you for taking the time to write the review. We look forward to hosting you again in the near future.

10/10 優異

Robert

讚好:整潔度和住宿狀況
於 2024 年 3 月住了 4 晚
Tiki Hotel Reception 於 2024年3月17日的回應
Hi Robert, thank you for your excellent review!

8/10 不錯

Sunita

伴侶同遊
讚好:整潔度
The hotel is in a great location ...in the middle of Surfers Paradise and an easy walk to lots of attractions, dining, night markets and of course the beach! The only down side was that the apartment was in need of an update, the kitchen smelt damp. I was really looking forward to a glass of wine while relaxing in the spa bath .... unfortunately no hot water! It was late so we reported it in the morning and they got it seen to straight away.
於 2024 年 2 月住了 2 晚
Tiki Hotel Reception 於 2024年2月28日的回應
Hi Sunita, thank you for your feedback. As explained upon check-in we are on call 24/7. We could have assisted you earlier with the hot water issue. It seems that you didn't report the smell in the kitchen to our staff during your stay. Our housekeeping team would have probably been able to fix it for you.We're happy to know that you enjoyed the rest of your stay!

10/10 優異

Paul

讚好:整潔度和住宿狀況
於 2024 年 2 月住了 2 晚
Tiki Hotel Reception 於 2024年2月28日的回應
Hi Paul, thank you for your great review!

10/10 優異

Imran

讚好:整潔度和住宿狀況
good property with very good location
於 2024 年 2 月住了 5 晚
Tiki Hotel Reception 於 2024年2月23日的回應
Hi Imran, thank you for your excellent review!

10/10 優異

Khen

多人同遊
讚好:整潔度、設施服務和住宿狀況
Amazing stay at Tiki, easy access to everything, restaurants, clubs, pool, also, its a good thing that its not to close that its loud. one straight way to surfers paradise main WOW!
於 2024 年 2 月住了 4 晚
Tiki Hotel Reception 於 2024年2月8日的回應
Hi Khen, thank you very much for your review! We are glad to hear that you had a wonderful stay with us!

6/10 一般

Gemma

於 2024 年 2 月住了 1 晚
Tiki Hotel 於 2024年2月5日的回應
Hi Gemma, thank you for leaving a review!

8/10 不錯

Shane

家人同遊
讚好:整潔度
Great room, some maintenance needed: no plug for spa; spa pump way to noisy to be useable (like having a bath with a lawnmower in the bathroom; guard rail on pool slide not attached at top of slide. Otherwise awesome room and view.
於 2024 年 1 月住了 1 晚
Tiki Hotel 於 2024年2月5日的回應
Hi Shane, thank you for leaving a review! The spa has its own built-in plug, just needs to be turned to open and close. We'll look into replacing that specific pump as it appears to be louder than the others on site. Thank you!

2/10 很差

Brooke

不滿:整潔度、設施服務和住宿狀況
My room was crawling with cockroaches. I have about 14 on video in the one evening. Found them in the bed sheets, dropping from the ceiling to the pillow. Never felt more disgusted in my Life and I’ve travelled the world, I got zero sleep. It’s a clear issue and many reviews of it. Was offered to stay in another room but I had no interest in staying at this hotel. Friends also found roaches in their rooms. I was given a refund. Bed only has a sheet and the blankets were dirty and had old food smooshed in it. Bath/shower would not recommend for oldies. Hotel smells stale. Needs a serious update and shut down to deal with the infestation, fly spray will not cut it!
於 2024 年 1 月住了 6 晚
Tiki Hotel 於 2024年2月5日的回應
Hi Brooke, we're sorry to hear that you encountered issues during your stay. We have since changed both our pest control company and the frequency of treatments, after the two extreme weather events this summer saw a couple of pest invasions occur.

8/10 不錯

Adam

多人同遊
讚好:整潔度、設施服務和住宿狀況
The building is showing it’s age and hasn’t been renovated for a long time, but for the price we found it clean, and in a great location and generally really good for what you pay in the Gold Coast cbd
於 2024 年 1 月住了 2 晚
Tiki Hotel 於 2024年2月5日的回應
Hi Adam, thank you for leaving a review. We're glad you enjoyed your stay.

4/10 欠佳

Abdulkarim

親子同遊
不滿:設施服務和住宿狀況
The carpet very dirty
於 2024 年 1 月住了 5 晚
Tiki Hotel 於 2024年2月5日的回應
Hi Abdulkarim, thank you for leaving a review. We're sorry you encountered an issue during your stay - as mentioned at check-in, please let us know immediately if you have any problems as we can immediately investigate and remedy these.

8/10 不錯

Cheryle

於 2024 年 1 月住了 7 晚
Tiki Hotel 於 2024年2月5日的回應
Hi Cheryle, thank you for leaving a review!

8/10 不錯

sandra (Ferntree gully )

讚好:整潔度
於 2024 年 1 月住了 1 晚
Tiki Hotel 於 2024年2月5日的回應
Hi Sandra, thank you for leaving a review!

8/10 不錯

Asmaa

於 2024 年 1 月住了 4 晚
Lianny 於 2024年2月3日的回應
Hi, thank you for taking the time to write the review. We are happy to know you had a great stay at the hotel and we look forward to hosting you again in the near future.

2/10 很差

Rose

家人同遊
不滿:整潔度、設施服務和住宿狀況
Only giving it 1 star because 0 stars isn't an option. If you're into being exposed to public health hazards from black mould; horrendous, rude customer service (including being many hundreds of dollars out of pocket having to leave and find alternative accommodation due to mould); being promised a bed (and washing machine) in the photos at the time of booking and then discovering there's not actually a bed (or washing machine) in the room; broken, dirty, used crockery and cutlery, bad smells and broken fixtures, this place is for you
於 2024 年 1 月住了 5 晚
Tiki Hotel 於 2024年2月5日的回應
Hi Rose, as previously discussed with you, there were no issues noticed by our cleaners or yourself at the time of check-in. Due to the high humidity following the two extreme weather events on 25/12 and 1/1, this particular apartment did develop an issue which was professionally treated on the same day you raised the issue with us, after your early departure. We are confused by your comment about there not being a bed in the apartment, as the Queen bedroom is difficult to miss. Washing machines and Dryers are available in the two x 24-hour shared laundry rooms, as advertised.

6/10 一般

Sunny

家人同遊
讚好:整潔度
於 2023 年 12 月住了 1 晚
Lianny 於 2024年1月12日的回應
Hi, thank you for taking the time to write the review. We look forward to hosting you again.

6/10 一般

Nathan

讚好:整潔度
The property was clean and spacious enough for our needs also in a good location but it needs a fair bit of updating, noisy from the road
於 2024 年 1 月住了 1 晚
Lianny 於 2024年1月12日的回應
Hi, thank you for taking the time to write the review and your feedback. We are sorry you had to hear the noise from the road but it is out of our control.

6/10 一般

Sharan

家人同遊
不滿:整潔度、設施服務和住宿狀況
於 2023 年 12 月住了 1 晚
Lianny 於 2024年1月12日的回應
Hi, thank you for taking the time to write the review. We look forward to hosting you again soon.

6/10 一般

Nicci

讚好:整潔度
不滿:住宿狀況
Property is run down staff not friendy pool closes at 7 pm
於 2023 年 12 月住了 1 晚
Lianny 於 2024年1月7日的回應
Hi, thank you for taking the time to write the review. We are sorry you had to be a guest to a non friendly staff, could you please tell me what happened? We are following the guidelines from the government and the owner to close the pool at 7pm.

10/10 優異

Megan

於 2023 年 12 月住了 1 晚
Lianny 於 2024年1月7日的回應
Hi Megan, thank you for taking the time to write the review. We look forward to hosting you again in the near future.

4/10 欠佳

Mohammad

不滿:整潔度和住宿狀況
Leaking windows, tv not working, old, run down property.
於 2023 年 12 月住了 8 晚
Lianny 於 2024年1月7日的回應
Hi, thank you for giving us feedback, did any of the staff repair the windows while it was raining and repair the tv for you during your stay? We are sorry you had to encounter to those issues during your stay at the hotel.

8/10 不錯

Meng Guac

親子同遊
讚好:整潔度、設施服務和住宿狀況
Close to public transport, dinning, grocery and beach. Good location.
於 2023 年 12 月住了 4 晚
Lianny 於 2023年12月29日的回應
Hi, thank you for taking the time to write the review. We look forward to hosting you again in the near future.

8/10 不錯

Robert

親子同遊
讚好:整潔度
Close to Surfers Paradise Centre & beach, nice pool, nice river view, secure parking, good aircon, 2 TVs
於 2023 年 12 月住了 1 晚
Lianny 於 2023年12月29日的回應
Hi, thank you for taking the time to write the review. We look forward to hosting you again in the near future.

8/10 不錯

Wilman

親子同遊
讚好:整潔度、設施服務和住宿狀況
於 2023 年 12 月住了 2 晚
Lianny 於 2023年12月29日的回應
Hi, thank you for taking the time to write the review. We look forward to hosting you again in the near future.

10/10 優異

Brett

家人同遊
讚好:整潔度、設施服務和住宿狀況
Although it is an older building, it is in great condition and the location is fantastic. The staff were helpful and accommodating. The pool area could do with a bit of a spruce up but is still good. I think that 8pm would be a better closing time for the pool, especially in the summer months. Will definitly stay here again.
於 2023 年 12 月住了 5 晚
Lianny 於 2023年12月23日的回應
Hi, thank you for taking the time to write the review. I will pass on your feedback to the management. Have you checked the rooftop area? The view is amazing.

6/10 一般

David

家人同遊
不滿:整潔度
If you are after a good nights sleep don’t bother. The traffic noise is understandable and bearable but the yelling and screaming of young patrons in the early hours of the morning is ridiculous. Blankets were musty and upon remaking a bed, there was dried blood on the mattress protector. When attempting to arrange for return of room bond we were accused of not being who we stated after providing proof, and staff were abrupt and accusing us of calling them liars. I will not be staying here again, maybe you will have better luck.
於 2023 年 12 月住了 2 晚
Lianny 於 2024年1月12日的回應
Hi, thank you for taking the time to write the review. We are sorry you had to encounter to yelling and screaming of young patrons in the early hours of the morning, did any of the staff assist you with the issue? I am sorry i think it must of been a misunderstanding about the accusation. Good luck on finding your next accommodation.

10/10 優異

Monalisa

於 2023 年 12 月住了 1 晚
Lianny 於 2023年12月23日的回應
Hi, thank you for taking the time to write the review. We look forward hosting you again in the near future.

8/10 不錯

Cynthia

家人同遊
great location and nice staff
於 2023 年 12 月住了 2 晚
Lianny 於 2023年12月23日的回應
Hi, thank you for taking the time to write the review, we are pleased to hear you had a good stay at the hotel.

8/10 不錯

Helen

於 2023 年 12 月住了 1 晚
Lianny 於 2024年1月7日的回應
Hi, thank you for taking the time to write the review, we look forward to hosting you again in the near future.

6/10 一般

Kitty

伴侶同遊
讚好:整潔度
不滿:住宿狀況
於 2023 年 12 月住了 3 晚
Lianny 於 2023年12月23日的回應
Hi, thank you for taking the time to write the review. We look forward to hosting you again soon!

2/10 很差

Angel

於 2023 年 12 月住了 1 晚
Lianny 於 2024年1月12日的回應
Hi, thank you for taking the time to write the review. Do you have any feedbacks please?

6/10 一般

Paul

Room was spacious, but dated, a few cockroaches and noisy
於 2023 年 11 月住了 1 晚
Tiki Hotel Reception 於 2023年11月21日的回應
Hi Paul,thank you for your review. Our building is being fumigated this week. Noise can be a side effect of our great location, especially on weekends. Unfortunately this is out of our control.

8/10 不錯

Jocelyn

家人同遊
不滿:整潔度和住宿狀況
We we weren't provided enough kitchen cleaning stuff, bathroom ceilings are marked with old stains. The staffs are very helpful. Needs some renovation I guess
於 2023 年 11 月住了 4 晚
Tiki Hotel Reception 於 2023年11月12日的回應
Hi Jocelyn, thank you for your feedback about our staff. We didn't know that you ran out of kitchen amenities. We could have brought you extra amenities up to the room. We'll address your comment about the bathroom ceiling to the maintenance department. We hope to see you again soon!

8/10 不錯

Julie Anne

讚好:整潔度和住宿狀況
於 2023 年 11 月住了 1 晚
Tiki Hotel 於 2023年11月16日的回應
Thanks Julie. It was a pleasure hosting you. Have a great day!

8/10 不錯

NICOLE

伴侶同遊
Great location and good size apartment with spa .
於 2023 年 11 月住了 2 晚
Tiki Hotel 於 2023年11月11日的回應
Hi Nicole, thank you for taking the time to write a review! We appreciate it!

10/10 優異

phillip

親子同遊
讚好:整潔度、設施服務和住宿狀況
Staff where amazing accidently locked myself put of room and they organized someone to come up and let me back in aswell kids enjoyed it as it had a pool and was walking distance to everything we had planned
於 2023 年 11 月住了 4 晚
Tiki Hotel Reception 於 2023年11月11日的回應
Hi Phillip,thank you very much for your feedback! We hope to see you again soon!