I wasn’t happy with the property because it was dirty . We were at a wedding at the resort that started at four. They had rules about giving me the key early. I understood that and we went into the room after the wedding at 1 am.
There was a used tooth floss pick in the sink and in the room on the counter was the cover of someone’s razor. We checked out a day early because if didn’t know if they skipped other things like the sheets . Made me uneasy.
I told the front desk just so they know the room wasn’t clean. She said I should have called them to come and clean it - at one am when we just wanted to sleep ?! I had already paid for it so I just took the loss and left. She offered me 13 dollars to cover the resort fee for the day that we left early.
They couldn’t accommodate early check in due to cleaning of the rooms ( totally get that) but at one am and the room isn’t clean - that was unpleasant.
Jody
2025 年 6 月入住 2 晚
6/10
We were at Kicking Horse from June 24-26 and because it was before official summer holidays, not a lot of services were available. There was only one restaurant at the bottom of the hill. Cafe was not open (even though the person at the front desk told me it should be). The gondola is not working so no ability to go to the top of the mountain. My son had fun on the MTB trains on the lower half, which he got to by taking the ski lift. As for our accommodations, we were in the Palliser Lodge, which needs some maintenance. Most of the windows would not open - the opening mechanism seemed to be stripped and turning the window crank did nothing. I appreciated having a full kitchen but the stove didn’t consistently work. We also had a hot tub and I found broken glass on the balcony. A bit more care at cleaning and maintaining the rooms would make a huge difference.
Brenda
2025 年 6 月入住 2 晚
8/10
Peter
2025 年 6 月入住 3 晚
10/10
Wonderful experience , the staff, the rooms , the vibe . I will definitely be back .
Johan
2025 年 6 月入住 2 晚
10/10
Booked intp Palliser Lodge, check in was at Glacier Lodge. Upon arrival it was clear Palliser Lodge was unstaffed apart from housekeeping. I wasnt comfortable with that & the receptionist at Glacier Lodge was very kind & provided me with a room at Glacier Lodge. It was a very comfortable room, quiet room.
Jacqueline
2025 年 6 月入住 2 晚
10/10
The two bedroom suite was BEAUTIFUL
Emilie
2025 年 6 月入住 2 晚
6/10
Bed was super super soft which I do not like
No directions how to turn tv on
Judy
2025 年 5 月入住 2 晚
10/10
great location. clean, modern 1 bedroom suite.
Laurie
2025 年 6 月入住 3 晚
10/10
A 1 night stay up in the Mountains as your away from everything. Your about a 20 min drive to Golden which does have a few restaurants and has basic amenities what is needed. It’s peaceful up here as there’s mountain biking and hiking among other outdoor activities. This property is nice, as I did get this room on a discount through expedias website.
Joshua
2025 年 6 月入住 1 晚
10/10
Michael
2025 年 6 月入住 1 晚
10/10
New and nice
Trevor
2025 年 5 月入住 1 晚
6/10
The property is getting a bit outdated and it’s showing. The unit was very clean, however sinks were slow to drain, bathroom door handle falling off, blinds are broken and dated. Good enough value for the money - but a few upgrades would really make this unit much more appealing.
Gail
2025 年 5 月入住 1 晚
10/10
Sanjuana
2025 年 5 月入住 4 晚
10/10
Everything here was great; we especially liked the spacious and well-equipped kitchen. Check in was easy, and the staff provided for everything we needed (extra bedding, coffee, etc).
In all, we enjoyed our stay very much and would certainly stay here again.
Kenneth
2025 年 5 月入住 2 晚
6/10
Great drive up! Friendly staff, decent accommodations for the off season price. But no verification when calling for early checkout when left a voice mail
Mitchel
2025 年 5 月入住 2 晚
10/10
Quite and clean rooms.
Mary Grace
2025 年 5 月入住 1 晚
4/10
Super noisy. They advertised a sauna, there was no sauna and the hot tub was not a proper hot tub, more of a warm pool.
No staff on sight, everything around it was closed because of the “shoulder season”.
Amanda
2025 年 5 月入住 2 晚
10/10
Beautiful location
Tyler
2025 年 5 月入住 1 晚
10/10
auttawee
2025 年 5 月入住 1 晚
6/10
Michael
2025 年 4 月入住 2 晚
10/10
We love it here. We come back every year for our family ski trip. Service is excellent and the place is large, clean and cozy with private hot tub. It’s a true ski out without being too close to the gondola Everything you need for a perfect ski trip!
Susie
2025 年 3 月入住 4 晚
10/10
We loved the private hot tub. We loved the kitchen and its many amenities including Nespresso, dishwasher, washer/dryer facilities. We enjoyed the separate bathrooms for our two bedroom property.