Excellence experience! Great service! We visit with my 90 yrs old father and 83 yrs old mother. Ms Sophie Wu, Front Office Operation Director was very considerate. She upgrade my parents’ room from 64m suite to 90m suite. She was also kind enough to upgrade my room from standard room to the same floor suite with my parents so I can take care of them. We had a very good time in the hotel and have been taken care of by good hands.