行政套房, 1 張特大雙人床, 景觀 | 迷你吧、房內夾萬、書桌、遮光窗簾/窗簾

海防喜來登酒店的評價

5 out of 5

評價

8.8

優異

10 分評分,優異;156 則評價中有 91 則" "
8 分評分,不錯;156 則評價中有 43 則" "
6 分評分,一般;156 則評價中有 14 則" "
4 分評分,欠佳;156 則評價中有 4 則" "
2 分評分,很差;156 則評價中有 4 則" "

8.8/10 

整潔度

8.8/10 

職員與服務

8.6/10 

設施服務

8.8/10 

住宿狀況

8.4/10 

環保程度

評價

10/10 優異

tsz yan

於 2023 年 9 月住了 2 晚

6/10 一般

Miu Shan

商務旅客
讚好:職員與服務和客房舒適度
於 2023 年 7 月住了 5 晚

8/10 不錯

MEI KIT LINA

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 3 月住了 2 晚
Huy Nguyen 於 2023年4月28日的回應
Dear MEI KIT LINA,Thank you very much for rating us 8 out of 10 which I understand that you had a wonderful stay with us.I look forward to welcoming you back to our hotel soonKind regards

8/10 不錯

Tak Yuen

讚好:職員與服務
於 2022 年 12 月住了 2 晚

10/10 優異

CHING CHUN

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
值得一住的飯店!
於 2022 年 8 月住了 3 晚
Hotel Management 於 2022年8月12日的回應
Dear Mr. Ching Chun, We are very pleased to learn you had a wonderful stay with us and our great facilities met your expectations. Thank you very much for having shared your review and look forward to welcoming you back again very soon Best regards, Hotel Management

8/10 不錯

Pei Shan

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
中規中矩
內部裝修簡潔,寢具睡起來很舒適。浴室有淋浴間乾濕分離、浴缸則無特別乾濕隔開,有泡澡可能浴室濕一地。剛好住在邊間有兩面窗及浴缸旁玻璃窗可看到夜景,但注意拉動窗簾,拍攝幾分鐘夜景,鼻子過敏,窗簾灰塵重。飯店內設有健身房和約30米長的泳池,疫情期間spa暫停服務。
雙人床兩大兩小枕頭
浴缸
外觀&旁邊有間plaza
高層樓有bar可以欣賞view
於 2021 年 4 月住了 1 晚
Front Office Manager 於 2021年5月6日的回應
Dear Pei Shan, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, The Hotel Management

10/10 優異

Charlie

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
干淨&舒適
於 2020 年 7 月住了 2 晚
Front Office Manager 於 2021年3月8日的回應
Dear Charlie, Greetings from Vinpearl Hotel Imperia Hai Phong ! On behalf of all of our team, thank you so much for sharing such a wonderful review of your recent experience at our hotel. To read the title and the content of your review was very nice and all the team feels overloaded with joy that you hold such fond memories of your stay at Vinpearl Hotel Imperia Hai Phong. We are really proud that you had such a good experiences and that our hospitality met your expectations. Once again, our most sincere thanks for sharing your experiences. We look forward to seeing you back to Vinpearl Hotel Imperia Hai Phong very soon. Best regards, The Hotel Management

8/10 不錯

Chi Ying

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Nice service and good view of the room。
於 2019 年 12 月住了 2 晚
Front Office Manager 於 2021年3月8日的回應
Dear Chi Ying, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, The Hotel Management

10/10 優異

scott

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 9 月住了 1 晚
Front Office Manager 於 2021年3月8日的回應
Dear Scott, Greetings from Vinpearl Hotel Imperia Hai Phong ! On behalf of all of our team, thank you so much for sharing such a wonderful review of your recent experience at our hotel. To read the title and the content of your review was very nice and all the team feels overloaded with joy that you hold such fond memories of your stay at Vinpearl Hotel Imperia Hai Phong. We are really proud that you had such a good experiences and that our hospitality met your expectations. Once again, our most sincere thanks for sharing your experiences. We look forward to seeing you back to Vinpearl Hotel Imperia Hai Phong very soon. Best regards, The Hotel Management

10/10 優異

Mengchun

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 8 月住了 2 晚
Front Office Manager 於 2021年3月8日的回應
Dear Mengchun, Greetings from Vinpearl Hotel Imperia Hai Phong ! On behalf of all of our team, thank you so much for sharing such a wonderful review of your recent experience at our hotel. To read the title and the content of your review was very nice and all the team feels overloaded with joy that you hold such fond memories of your stay at Vinpearl Hotel Imperia Hai Phong. We are really proud that you had such a good experiences and that our hospitality met your expectations. Once again, our most sincere thanks for sharing your experiences. We look forward to seeing you back to Vinpearl Hotel Imperia Hai Phong very soon. Best regards, The Hotel Management

6/10 一般

真實旅客

親子同遊, 商務旅客
讚好:整潔度和職員與服務
床太小張了,電梯太悶熱。客戶服務態度不錯
於 2019 年 7 月住了 1 晚
Front Office Manager 於 2021年3月8日的回應
Dear valued guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, The Hotel Management

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
今年新落成酒店,景觀開陽,樓下就有商場食店,酒店早餐也算豐富,唯一不足是還有較大裝修味道,房間也沒有可以打開的窗戶通風,對裝修物料皮膚或者氣管敏感的朋友可能需要留意
於 2019 年 5 月住了 1 晚
Dang Thanh Tung 於 2019年6月19日的回應
Thanks for staying with us. We appreciate your feedback!

10/10 優異

Tao

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
商旅推薦
城市發展剛起步 這個新建區域環境遠優於老城區 與購物中心 Food court 相結合 累了 可以悠閒一下
於 2019 年 3 月住了 2 晚
Huy Nguyen- Front Office Manager 於 2019年3月29日的回應
Dear Tao, Thank you very much for staying with us and taking your time to give us your feedback. We are very happy to know that you had a great stay with us and you can observe our development of our beautiful city. We hope to welcome you back soon to our city.

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
新酒店,非常不錯
剛開幕的酒店,整體來說非常棒。 旁邊有商場很方便。
於 2019 年 1 月住了 1 晚
Huy Nguyen – Front Office Manager 於 2019年2月6日的回應
Dear Guest, Warmest greetings from Vinpearl Hotel Imperia Hai Phong. Thank you very much for being one of our very first guests after our opening. As a leading hotel in Haiphong, we are aiming to be number one in terms of service, facility. And we are very happy to know that you enjoyed your stay with us. We look forward to welcoming you back soon.

10/10 優異

Ngoc (Waterloo)

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Beautiful hotel, very clean, friendly staffs, great location, and great dining options.
於 2024 年 4 月住了 4 晚

8/10 不錯

eunseok

商務旅客
讚好:整潔度和職員與服務
不滿:住宿狀況
옷걸이에 가시가 있어서 손톱에 박힘..
於 2024 年 2 月住了 1 晚

8/10 不錯

JIEUN

於 2023 年 12 月住了 1 晚

8/10 不錯

Daehyung

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 3 晚

10/10 優異

HYO WON

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 3 晚

10/10 優異

Joseph

於 2023 年 11 月住了 1 晚

10/10 優異

Ho Hyun

於 2023 年 11 月住了 2 晚

8/10 不錯

hp

商務旅客
讚好:整潔度、住宿狀況和客房舒適度
於 2023 年 10 月住了 3 晚

8/10 不錯

Tokurin

於 2023 年 10 月住了 9 晚

10/10 優異

Steven

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 2 晚

10/10 優異

Dennis

讚好:整潔度、職員與服務和住宿狀況
Great stay, great rooms, super friendly staff.
於 2023 年 10 月住了 2 晚

10/10 優異

Dennis

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 10 月住了 1 晚

10/10 優異

JOONMIN

於 2023 年 10 月住了 1 晚

8/10 不錯

hae yeol

伴侶同遊
讚好:整潔度、職員與服務和設施服務
Electrical power has been stopped too often
於 2023 年 9 月住了 3 晚

8/10 不錯

JEONGYUN

於 2023 年 9 月住了 3 晚

10/10 優異

SEUNGDON

於 2023 年 9 月住了 4 晚

4/10 欠佳

YUYU

於 2023 年 9 月住了 2 晚

10/10 優異

HYUN MIN

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 7 月住了 1 晚

10/10 優異

Ming-Yang

於 2023 年 7 月住了 3 晚

8/10 不錯

Taehyun

於 2023 年 7 月住了 6 晚

10/10 優異

Karla

於 2023 年 6 月住了 1 晚

10/10 優異

TAEHYNG

於 2023 年 6 月住了 1 晚

10/10 優異

CHUNGYANG

於 2023 年 5 月住了 2 晚

10/10 優異

tsz yan

於 2023 年 5 月住了 5 晚

10/10 優異

GUANRONG

於 2023 年 4 月住了 1 晚
Huy 於 2023年4月28日的回應
Dear GUARONG,On behalf of the entire hotel team, I want to thank you for rating us 10 out of 10. We understand that you had a wonderful stay with us. We hope to welcome you again soon.Kind regards

10/10 優異

JUNG JOO

於 2023 年 4 月住了 2 晚
Huy 於 2023年4月28日的回應
Dear JUNG JOO,On behalf of the entire hotel team, I want to thank you for rating us 10 out of 10. We understand that you had a wonderful stay with us. We hope to welcome you again soon.Kind regards

10/10 優異

Hangil

於 2023 年 4 月住了 1 晚
Huy 於 2023年4月28日的回應
Dear Hangil,On behalf of the entire hotel team, I want to thank you for rating us 10 out of 10. We understand that you had a wonderful stay with us. We hope to welcome you again soon.Kind regards

10/10 優異

JINTAE

於 2023 年 4 月住了 2 晚
Huy 於 2023年4月28日的回應
Dear JINTAE,On behalf of the entire hotel team, I want to thank you for rating us 10 out of 10. We understand that you had a wonderful stay with us. We hope to welcome you again soon.Kind regards

10/10 優異

TRANG

於 2023 年 4 月住了 2 晚
Huy 於 2023年4月28日的回應
Dear TRANG,On behalf of the entire hotel team, I want to thank you for rating us 10 out of 10. We understand that you had a wonderful stay with us. We hope to welcome you again soon.Kind regards

2/10 很差

Miu Shan

商務旅客
不滿:整潔度和職員與服務
Bad
Don’t recommend. So surprise to me due to have some issue during my stay. 1st no make up room when I come back even though I already request, the time almost 5:30pm. Next is no new sleeping shoes for me to change, 3rd no body wash. Highly recommend the group doing the improvement ASAP
於 2023 年 3 月住了 6 晚
Huy 於 2023年4月28日的回應
Dear Ms. Miu Shan,Thank you for taking the time to share your thoughts regarding those issues. I appreciate you bringing it to our attention and meeting with us directly so that we could fix the issue during your stay.Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us.Kind regards

6/10 一般

MEI KIT LINA

商務旅客
讚好:職員與服務
整體晤夠清潔
於 2023 年 3 月住了 6 晚
Huy 於 2023年4月28日的回應
Dear MEI KIT LINA,Thank you for giving us your comment. We understand that you were satisfied with our cleanliness in the hotel.We hope to receive more details on your experience so that we can improve our service up to your satisfaction.Once again, thank you for choosing us and I hope to see you soon.Kind regards

10/10 優異

henry

於 2023 年 3 月住了 2 晚
Huy Nguyen 於 2023年4月28日的回應
Dear henry,Thank you very much for rating us 10 out of 10 which I understand that you had a wonderful stay with us.I look forward to welcoming you back to our hotel soonKind regards

8/10 不錯

Miu Shan

於 2023 年 3 月住了 2 晚
Huy Nguyen 於 2023年4月28日的回應
Dear Miu Shan,Thank you very much for rating us 8 out of 10 which I understand that you had a wonderful stay with us.I look forward to welcoming you back to our hotel soonKind regards

10/10 優異

Allen

讚好:整潔度、職員與服務和住宿狀況
Nice Hotel and Restaurant ! Great food 👍
於 2023 年 3 月住了 1 晚
Huy 於 2023年4月28日的回應
Dear Allen,Thank you for giving us your feedback, it is great to know that you loved our food in our beautiful hotel.I hope to welcome you back to our hotel soon.Kind regards

8/10 不錯

tsz yan

於 2023 年 3 月住了 2 晚
Huy Nguyen 於 2023年4月28日的回應
Dear tsz yan,Thank you for rating us and I trust you had a great stay with us.I look forward to welcoming you back to our hotel.Kind regards

10/10 優異

minji

於 2023 年 3 月住了 4 晚
Huy Nguyen 於 2023年4月28日的回應
Dear minji,Thank you very much for rating us 10 out of 10.I believe that you had wonderful experience with us.I look forward to welcoming you back to our hotel soonKind regards