Good service, great room, great breakfast; locatio
The location is great, very close to west lake. Service is good. Breakfast is fine. I have upgrade room enough space. You got more than what you pay for. I would be happy to Introduces friends to stay
Overall nice place. View was great. But was hard to find a trash can with trash bags.
puneet
於 2023 年 3 月住了 1 晚
8/10 不錯
真實旅客
2019年1月16日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
真實旅客
於 2019 年 1 月住了 1 晚
6/10 一般
Johnny
2018年12月17日
The only thing worth mentioning is the amazing locales and food in the area(not the hotel itself)
Johnny
於 2018 年 10 月住了 3 晚
8/10 不錯
真實旅客
2018年11月16日
真實旅客
於 2018 年 11 月住了 6 晚
8/10 不錯
真實旅客
2018年11月13日
讚好:職員與服務和住宿狀況
숙소에서 서호까지는 도보 8분입니다. 번화가에 자리잡고 있어서 상점이나 음식점 찾기가 매우 편리합니다. 숙소는 약간 낡은 편이나 불편할 정도는 아닙니다. 직원들은 친절했습니다.
真實旅客
於 2018 年 11 月住了 1 晚
10/10 優異
Ms.Pan (Australia)
2018年10月15日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great location in city centre. The bus stop opposite the hotel takes you to the Hangzhou Fashion Wholesalers market with buildings of factory outlets. We got offered a free upgrade to floor 15 with excellent view. Staff friendly and super efficient. The cafe at level 10 offers the best panoramic view of the West Lake. I sat there with mum and watched sunset. The buffet breakfast was nice. I made a decent flat white with the espresso machine and hot milk from the back of the dining hall. Which I think tastes better than Starbucks in Hangzhou. Overall, very nice experience. Will stay again in the future.
Ms.Pan
於 2018 年 10 月住了 3 晚
10/10 優異
keiji
2018年7月31日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Close to West Lake, good food places. Swift check in/out processes by kind staffs.
Location is good. No air conditioning and it’s very hot inside the roomt. Breakfast was good. Housecleaning did not replenish toiletries and did not sweep floor.
真實旅客
於 2018 年 4 月住了 4 晚
6/10 一般
真實旅客
2017年8月16日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
真實旅客
於 2017 年 6 月住了 4 晚
6/10 一般
성웅 (항주)
2017年7月19日
不滿:客房舒適度
위치 굿, 시설 80~90년대
위치, 직원 친절하나
시설이 노후화되어 있고
조식이 그저그래요 ㅠㅠ
성웅
於 2017 年 7 月住了 1 晚
10/10 優異
Chong
2017年7月14日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Highly recommend
I stayed in this hotel with my parents and my daughter for two nights. They all liked this hotel a lot. The location is super, with a lot of great restaurants nearby and very close to west lake. The free breakfast has many choices and we enjoyed that. And we got free upgrade for the room.
Chong
於 2017 年 6 月住了 2 晚
6/10 一般
Debby (Singapore)
2016年11月1日
讚好:職員與服務
不滿:客房舒適度
This hotel is not linked up with Expedia
We arrived 4am at the hotel and was told that this hotel NO LONGER WORKS WITH EXPEDIA.
A lot of hassle to get through to what needs to be done.
Really disappointing experience to start off with...
However the hotel staff constantly tried to make it up to us which we appreciate.
Air conditioning in the hotel is not ventilated well, constantly feeling hot.
Location is great, right in the middle of city. Very convenient.
AGREED BUT NOT RECEIVED! NO third bed as requested. No breakfast as specified.No internet or wifi connection.No air conditioning, No cooler , No coffee , No gym or pool access .No collection or drop off to the airport. Not a Hotel I would recommend for future usage.
Singh s
8/10 不錯
真實旅客
2014年5月21日
讚好:職員與服務、住宿狀況和客房舒適度
真實旅客
6/10 一般
真實旅客
2014年5月10日
Great location
It is really close to the west lake. A lot shopping malls and good restaurants are nearby. However the air condition in the room is too old to work well. Hope it can be improved.
真實旅客
6/10 一般
Kongway (London)
2014年4月25日
讚好:整潔度和職員與服務
Too much smoking smell
Nice hotel but the room smell of smoking , need to have proper cleaning