真的是比較小的房型,但因為是去機場的前一天住宿,所以我認為ok,要到機場的86 bus很近,也是一開始挑這間飯店的原因。路口有一小節的樓梯,行員都非常機靈和主動幫忙(建議大家別忘了給他們小費)。以這個價格來說,非常划算!nice deal!!! CP value is high, great location for the BUS 86 to the HAN airport.
HUI YU
於 2019 年 3 月住了 1 晚
6/10 一般
志明
2018年12月9日
不滿:住宿狀況
下次如果有去河內會選擇別家飯店
整體來講住宿離環劍湖近,交通方便,CP值不高
志明
於 2018 年 12 月住了 1 晚
10/10 優異
YuTing
2018年11月12日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Good experience in Hanoi
Great location to airport bus stop and old quarter. Room is clean as well.
Everything is good, reasonable price & good service.
Low flow shower head is an exception!!
Sunny
於 2018 年 6 月住了 2 晚
8/10 不錯
Samantha (Taiwan)
2018年4月14日
讚好:整潔度、職員與服務和客房舒適度
市區 交通方便 員工友善、親切、主動
靠近還劍湖 市區主要景點皆可步行前往
來往機場皆可搭公車,上下車地點到飯店的步行距離在5分鐘內
Fivi Mart Ly Thai To超市購買生活用品、零食,價位合理
Samantha
於 2018 年 4 月住了 1 晚
6/10 一般
Jerry (Hong Kong)
2018年4月9日
讚好:整潔度和職員與服務
Fair
The hotel is clean. Thr staff speaks English well. It is near the city centre. If you look fot a bargain accomodation, this is it but don’t have great expectations. It is a fairly priced hotel.
Friendliest staff I've ever met. The room is clean and tidy except the wifi signal is a bit weak and unstable. The breakfast is delicious. We enjoyed the stay very much!
Natalie
10/10 優異
Stefano
商務旅客
2023年12月25日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Hi recommended hotel, very comfortable and valuable. We had a great time at the hotel, just a bit pity that we couldn’t stay more due to the rooms are fully booked. We will be back in the future for sure.
Dear Sir/Madam.We are so sorry to hear that our services didnt reach your expectation , We are trying to improve our service and hopefully,we can serve you again.
10/10 優異
Cédric
伴侶同遊
2023年5月24日
讚好:整潔度、職員與服務和住宿狀況
Super service de Alex à l'accueil.
Nous avons eu un upgrade pour une chambre plus spacieuse et avec balcon et ce gratuitement à notre arrivée.
Cédric
Hong Nguyen/Mr 於 2023年5月26日的回應
Dear Cédric Proulx,Thank you for your rating! Have a great day!Best regards
10/10 優異
AKIKO
2023年4月29日
AKIKO
於 2023 年 4 月住了 1 晚
Hong Nguyen/Ms 於 2023年5月26日的回應
Dear Akiko Kozuma,Thank you for your rating! Have a great day!Best regards,
10/10 優異
Donnacha
2023年4月25日
讚好:職員與服務和住宿狀況
Staff were fantastic and couldn't do enough to help me book trips, get taxis etc The location is great for getting picked up for trips, loads of restaurants around for food and near alot of great things to see
Donnacha
於 2023 年 4 月住了 2 晚
Thank you for your review 於 2023年4月27日的回應
Dear Mr Donnacha,Thank you for your wonderful feedback !All our staff are really happy as your beautiful words about us!We would love to meet you again in our hotel next time !Take care and have a great day !Best regards,Hotel manager,Rose Nguyen/Ms
10/10 優異
Jane
家人同遊
2023年4月11日
讚好:整潔度、職員與服務和住宿狀況
Great location. Awesome staff - very friendly and helpful. They go out of their way to help you at every turn, and will give recommendations and suggestions for things to do and see, as well as where to eat. Super polite and unfailingly cheerful. A pleasure to deal with.
Jane
於 2023 年 4 月住了 3 晚
Hong Nguyen/Mrs 於 2023年4月12日的回應
Dear Ms Jane,Thank you so much for your beautiful words which promote all our staff 's great feelings!We hope can meet you again in our hotel for your next trip !Give our best regards to all your partner and friends !One more times,thank you for your kindness !Best wishes
8/10 不錯
Wah
多人同遊
2023年4月8日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The facility is quite old and hallway is narrow, staff are ok, but the price i paid and just one night it’s ok.
Wah
於 2023 年 4 月住了 1 晚
Hong Nguyen/Ms 於 2023年4月8日的回應
Dear Sir/Madam,Thank you for your feedback and we have just renovated all most facilities and hotel condition,so hope to meet you again in our hotel !Thank you and have a great weekend !Best regardsHotel manager
10/10 優異
kimthoa
家人同遊
2023年4月3日
讚好:整潔度、職員與服務、設施服務和住宿狀況
I stayed at this location for 5 days. The hotel itself needs some upgrades. Other than that, it's located in an excellent location, walking distance to Hoàn Kiếm Lake and night market. All staff members are super nice and very helpful. I would stay here again.
kimthoa
Hong Nguyen/Ms 於 2023年4月8日的回應
Dear Ms Thoa,Thank you for your nice words about us.Any mistakes and not yet perfect,we will try to improve all to serve you next time in Hanoi !Thank you and have a great weekend !Best regardsHotel manager,
10/10 優異
真實旅客
家人同遊
2023年3月29日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Very friendly staff, great location
The hotel is located close to all the main attractions. The staff is very friendly and helpful. Rooms are a little small, but it is to be expected for the price and location.
真實旅客
於 2023 年 3 月住了 6 晚
Rose Nguyen/Mrs 於 2023年3月30日的回應
Dear Sir/Madam,Thank you so much for your kindness! We are very happy as you have great time in our hotel !Your nice words make all our hotel staff are very happy as we can bring you enjoyable time in our hotel !We wish you have great life !Hope to see you again in Hanoi !Best regards,
10/10 優異
Yves
伴侶同遊
2023年3月27日
讚好:整潔度、職員與服務和住宿狀況
Trés bon service, personnel courtois et prét à répondre à toutes les demandes.
Un plus, la gentillesse et servialité de la gérante...
Yves
於 2023 年 3 月住了 2 晚
Rose Nguyen/Mrs 於 2023年3月28日的回應
Dear Mr Yves,Thank you so much for your nice words !Hope the Sapa trip we booked for you perfect.And hope you enjoy all places you go through in all over the world!Give our best regards to your wife-my mom.So remember both of You !Take care and we wish can meet you again in Eclipse Legend Hotel !Best wishes ,
8/10 不錯
Yuki
2023年3月26日
讚好:整潔度、職員與服務和住宿狀況
Yuki
於 2023 年 3 月住了 3 晚
Hong Nguyen/Mrs 於 2023年3月28日的回應
Dear Mr/Ms Yuki,Thank you so much for your kind review !Hope to meet you again !Best regards,
6/10 一般
Hai
2023年3月16日
Hai
於 2023 年 3 月住了 5 晚
Hong Nguyen/Ms 於 2023年4月8日的回應
Thank you Sir!Best regards
10/10 優異
真實旅客
2023年3月7日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Nothing to complain! Great place to stay
Had a good experience in general, staff are super nice! Right by the old quarter, convenient!
真實旅客
於 2023 年 3 月住了 2 晚
Rose Nguyen/Mrs 於 2023年3月28日的回應
Dear Sir/Madam,Thank you so much for your beautiful words that have made us more powerful to work better and better !Thank you and have a great time !Best regards,
6/10 一般
Cheong
2023年2月22日
Cheong
於 2023 年 2 月住了 5 晚
Rose Nguyen/Mrs 於 2023年3月29日的回應
Thank you for your review !We would love to meet you next time and try our best to serve you again in better condition as we have just renovated our hotel facilities and service.Hope to meet you again !Havce a great day !
4/10 欠佳
真實旅客
家人同遊
2023年1月19日
讚好:職員與服務
不滿:客房舒適度
Our experience was not great. We've stayed in several places around Vietnam and these beds and pillows were by far the most firm and uncomfortable.
We found that sometimes the room was rather smelly. I'm not sure if it was cigarette smoke or musty.
I was contacted by the hotel about 10 days after booking that there was a 'pricing mistake', and that I could pay more or cancel our reservation. The message was polite, but I found it a bit unusual.
On the plus side, the location is great.
真實旅客
於 2022 年 12 月住了 4 晚
10/10 優異
Rodney
2023年1月11日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Go enjoy
It was comfortable and help where possible on edge of old town just 5m mins centre on foot
Rodney
於 2022 年 12 月住了 11 晚
8/10 不錯
真實旅客
2023年1月5日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Helpful staff
The staff went out of their way to help us have a great time in Hanoi and arrange travel onward!
真實旅客
於 2022 年 12 月住了 2 晚
8/10 不錯
Michael
2022年12月28日
Michael
於 2022 年 12 月住了 5 晚
Thank you for your review 於 2023年1月5日的回應
Dear Mr Michael,Warmest greetings from Eclipse Legend Hotel !Thank you for your feedback .We hope to meet you again soon.Take care and have a great your 2023 !Best regards,Hong Nguyen/ms
2/10 很差
Sari
2022年12月25日
Sari
於 2022 年 12 月住了 3 晚
Unfair rating 於 2023年1月5日的回應
Dear Ms Sari ,Warmest greetings from Eclipse Legend Hotel !Thank you for your review on the website and we would love to listen all customers feedback to improve or hotel service and facilities to make sure more and more comfortable for next customers or for you in next time!With your rate review ,we would like to tell you that it is not fair for us even we had tried our best to sastify you and support all ways we can do , but you prefer higher class so how can we do to make you very sastifactory ???We wish you have a great year 2023 !Best regards,Hotel manager,Hong Nguyen/Ms
10/10 優異
Sondre
2022年12月20日
Sondre
於 2022 年 12 月住了 1 晚
Thank you 於 2023年1月5日的回應
Dear Sondre,Thank you for your rating !Have a great day !Best regards,Hong Nguyen/Ms
Dear Mr Kenta,Thank you for your review !We hope to meet you again in Hanoi !Take care !Best regards,Hong Nguyen/Ms
10/10 優異
Minh
2022年12月2日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Good service
It was good
Minh
於 2022 年 11 月住了 1 晚
10/10 優異
WAYNE
家人同遊
2022年11月28日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The hotel is in the historic district of old Hanoi which was close to everything we wanted to see. Most things we wanted to see were within walking distance - lake, water puppets, war museum, Hanoi Hilton, night markets, shopping, etc. Staff were outstanding. Very friendly and helpful, especially the young ladies behind the reception desk and the doorman. Will definitely stay again next time I am in Hanoi. We stayed for 8 nights
WAYNE
於 2022 年 10 月住了 8 晚
Thank you so much for your kind 於 2023年1月5日的回應
Thank you for your review !
6/10 一般
Jessie (Garland)
伴侶同遊
2022年11月15日
讚好:整潔度
The hotel did not honor the price we booked here at Expedia. I don't care whatever reasons happening at the hotel that made the price increased when we arrived as I booked because of the cheap price just to store my luggages for me to hang around before heading to my trip at night. Good thing they didn't charge me because I told them I won't stay overnight. But they told me they would charge extra $5 next time I come back. So I just canceled my reservation for my stay on 11/17 to 11/18 because of their sudden changes in price even though we booked ahead.
Jessie
於 2022 年 11 月住了 1 晚
10/10 優異
Matti Juhani
伴侶同遊
2022年11月12日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Henkilökunta oli palvelevaa, ystävällistä ja mukavaa.
Aamupala mahdollisuutta ei ollut, mutta alkoivat sitä rakentamaan.