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金輪車酒店的評價

4 out of 5
金輪車酒店
36 Ha Trung Str, Hang Bong Ward, Hoan Kiem District, Hanoi

評價

9.4

完美

10 分評分,優異;19 則評價中有 16 則" "
8 分評分,不錯;19 則評價中有 0 則" "
6 分評分,一般;19 則評價中有 2 則" "
4 分評分,欠佳;19 則評價中有 1 則" "
2 分評分,很差;19 則評價中有 0 則" "

9.2/10 

整潔度

9.8/10 

職員與服務

9.2/10 

設施服務

8.8/10 

住宿狀況

8.6/10 

環保程度

評價

10/10 優異

Evren

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great staff treats you like family with genuine smile on their face. They go every extra mile possible to help you and make your stay comfortable.
於 2024 年 4 月住了 6 晚

6/10 一般

Charleen

伴侶同遊
讚好:職員與服務
不滿:整潔度、設施服務和住宿狀況
The front desk staff were very helpful and efficient, but the room was awful. Beds extremely uncomfortable felt like springs were coming through the mattress. Very disappointed. The gym is in a shocking state. Breakfast was very average.
於 2024 年 3 月住了 3 晚

10/10 優異

??

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
スタッフのホスピタリティご飛び抜けています 最高です もう一度必ず来ます
於 2024 年 3 月住了 2 晚
Tony- General Manager 於 2024年4月9日的回應
Dear our value guests,Thank you so much for taking time to give us a review following your stay with us at San Hanoi Hotel. We are very happy to know that you enjoyed your stay and you liked our friendly staff. Your satisfaction is a great source of motivation and encouragement for all the team and I will definitely share your compliments with our team. Once again, thank you for staying with us and we look forward to welcoming you back to us in the very near future. Sincerely yours,Tony NguyenGeneral Manager

10/10 優異

Scott

讚好:整潔度、職員與服務、設施服務和住宿狀況
The best place! Close to everything and the staff is super. Not really bothered my room didn't have a window but considering the noise in Hanoi it's probably better that way.
於 2024 年 1 月住了 7 晚
Tony- General Manager 於 2024年2月28日的回應
Dear Scott,Thank you so much for taking time to give us a review following your stay with us at San Hanoi Hotel. We are very happy to know that you enjoyed your stay and you liked our friendly staff. I will be sure to pass along your compliments to our staff.One more time, thank you for choosing to stay with us and look forward to welcoming you back in the future.

10/10 優異

Siew Hong

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Nice clean room and lovely staff!
於 2024 年 1 月住了 4 晚
Tony- General Manager 於 2024年2月1日的回應
Dear Siew Hong,Thank you so much for taking time to give us a review following your stay with us at San Hanoi Hotel. We are very happy to know that you enjoyed your stay and you liked our friendly staff. I will be sure to pass along your compliments to our staff.We thank you for choosing to stay with us again and look forward to welcoming you back in the future.Warm regards,Tony NguyenGeneral Manager

10/10 優異

TAMOTSU

於 2023 年 12 月住了 1 晚
Tony- General Manager 於 2023年12月29日的回應
Dear Tamotsu,Thank you so much for taking time to give us a review following your stay with us at San Premium Hotel. We are very happy to know that you enjoyed your stay. I will be sure to pass along your compliments to our staff.We thank you for choosing to stay with us again and look forward to welcoming you back in the future.Warm regards,Tony NguyenGeneral Manager

10/10 優異

Sora

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 2 晚
Tony- General Manager 於 2023年12月23日的回應
Dear Sora,Thank you so much for leaving us such a great review for San Premium Hotel. I am greatly delighted to know that you enjoyed your stay with us. I will definitely share your review with our team and I am sure they will love it. Once again, thank you for staying with us and we look forward to welcoming you back us in the very near future. Best regards,Tony Nguyen General Manager

10/10 優異

Quang

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
We have a wonderful stay at San Premium Hotel .The location is great. All the staff are frendly and helpful.Special mention for Miss Alisa who has a charming smile and happy to help our inquires.Highly recommended this hotel to everyone.
於 2023 年 11 月住了 1 晚
Tony- General Manager 於 2023年11月30日的回應
Dear Quang Lee,Thank you so much for leaving us such a great review for San Hanoi Hotel. I am greatly delighted to know that you liked our room, the good restaurant and our friendly staff. I will definitely share your review with our team and I am sure they will love it. Once again, thank you for staying with us and we look forward to welcoming you back us in the very near future. Best regards,Tony Nguyen General Manager

10/10 優異

Nicholas

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Fabulous staff. Extremely helpful. Great breakfast. Clean rooms
於 2023 年 11 月住了 2 晚
Tony- General Manager 於 2023年11月30日的回應
Dear Nicholas Davie,Thank you so much for taking time to give us a review following your stay with us at San Premium Hotel. I am greatly delighted to know that you liked the buffet breakfast in our restaurant and our service provided by friendly staff. However, we also sincerely apologize to you about the inconvenience that caused you during your stay which is the problem of our facility. Again, we thank you so much for your stay with us and sincerely apologize for all inconvenience that caused you. We always listen to your options and we will try our best to improve everything. We look forward to welcoming you back to our hotel on your next visit to Hanoi. Best regards, Tony General Manager

10/10 優異

Quang

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
I only stayed for one night. Great location and friendly staff,especially Ms Amy . Great breakfast.The rooms are excellent. They are clean and big. Everything you need is there. Minibar, shower, bathtub, TV, WiFi, etc. They arranged the transfer to the airport as well. I would recommend this for everyone.
於 2023 年 11 月住了 1 晚
Tony- General Manager 於 2023年11月30日的回應
Dear Quang Lee,Thank you so much for leaving us such a great review for San Hanoi Hotel. I am greatly delighted to know that you liked our room, the good restaurant and our friendly staff. I will definitely share your review with our team and I am sure they will love it. Once again, thank you for staying with us and we look forward to welcoming you back us in the very near future. Best regards,Tony Nguyen General Manager

4/10 欠佳

Michael

不滿:整潔度、住宿狀況和客房舒適度
於 2023 年 10 月住了 4 晚