外觀

河內大錫蒂特爾酒店的評價

4 out of 5
河內大錫蒂特爾酒店
13B Tong Dan, Hoan Kiem District, Hanoi

評價

9.4

完美

10 分評分,優異;132 則評價中有 109 則" "
8 分評分,不錯;132 則評價中有 12 則" "
6 分評分,一般;132 則評價中有 6 則" "
4 分評分,欠佳;132 則評價中有 2 則" "
2 分評分,很差;132 則評價中有 3 則" "

9.8/10 

整潔度

9.8/10 

職員與服務

9.8/10 

設施服務

9.6/10 

住宿狀況

9.8/10 

環保程度

評價

8/10 不錯

Yee Tsam

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Overall good, hotel is quite and clear
於 2023 年 11 月住了 1 晚

10/10 優異

CHIACHIA

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great Hotel
乾淨,舒適
於 2019 年 10 月住了 2 晚

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
性價比高
地點好,離環劍湖近,櫃台服務人員好,早餐好吃,唯一不好的是隔音
於 2018 年 12 月住了 4 晚

10/10 優異

Ivy Ai

讚好:整潔度、職員與服務、設施服務和住宿狀況
There is small gallery at the lobby and restaurant where they put many beautiful oil-painting on the wall that may attract you.
於 2024 年 4 月住了 1 晚

10/10 優異

Ivy Ai

讚好:整潔度、職員與服務、設施服務和住宿狀況
Surprise me, the rooms were clean and comfortable enough for a quiet good sleep. The location was also excellent with many attractive tourist places and restaurants nearby. I highly recommend you to try.
於 2024 年 4 月住了 1 晚

10/10 優異

Ivy Ai

讚好:整潔度、職員與服務、設施服務和住宿狀況
After a long and tired flight, we had a quite good sleep at Suite City View room. The next day, breakfast buffet at the hotel was amazing with variety choice of food including beef noodle and western food. Thanks to the hotel staff named Dieu Linh, who helped me choosing Ao Dai for my photoshoot at Trang An, Ninh Binh tour that day.
於 2024 年 4 月住了 1 晚

10/10 優異

Ivy Ai

讚好:整潔度、職員與服務、設施服務和住宿狀況
I was there with group of friends. We stay ad Grand Deluxe room which is large and tidy. The next day we wanted to see water puppet show, the receptionist help to show us the way and it was so close to the hotel that we could go by walk. So amazing!!!
於 2024 年 4 月住了 1 晚

10/10 優異

Ivy Ai

讚好:整潔度、職員與服務、設施服務和住宿狀況
The hotel was perfect for business travel. They support printing service, business center was open 24/7 with large table to work on. Hope will be back for the next trip.
於 2024 年 3 月住了 1 晚

10/10 優異

Ivy Ai

讚好:整潔度、職員與服務、設施服務和住宿狀況
The hotel was child-friendly. My kids loved the play at the lobby area and the staff was very patient with them. Breakfast is good with plenty of choice for my kids.
於 2024 年 3 月住了 1 晚

10/10 優異

Ivy Ai

讚好:整潔度、職員與服務、設施服務和住宿狀況
The hotel had a charming, boutique feel. It was a refreshing change from the usual chain hotels. Promise to be back again once day!
於 2024 年 3 月住了 1 晚

10/10 優異

Ivy Ai

讚好:整潔度、職員與服務、設施服務和住宿狀況
This hotel offers beautifully appointed rooms that are a perfect blend of comfort and style. The staff is incredibly passionate about providing excellent service. The on-site art gallery is a delightful surprise, showcasing a variety of stunning pieces.
於 2024 年 3 月住了 1 晚

10/10 優異

Raynald Allan

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Staff was incredibly nice!
於 2024 年 4 月住了 3 晚

10/10 優異

Zulianah

讚好:整潔度、職員與服務、設施服務和住宿狀況
Ms Hoai is very nice, she's so kind and beautiful. She is feel free upgrade room for me. My room is so clean, large and cozy. Special recommended the service of this place. Will visit next time with me.
於 2024 年 3 月住了 1 晚

10/10 優異

Zulianah

讚好:整潔度、職員與服務、設施服務和住宿狀況
The hotel in a great part of the old quarter, friendly caring staff , who go out of their way to help you .
於 2024 年 3 月住了 1 晚

10/10 優異

Zulianah

讚好:整潔度、職員與服務、設施服務和住宿狀況
Comfortable room, good street, great location and very helpful staff. Breakfast was quiet and made for a good start to the day. Thank you very much for looking after us so beautifully.
於 2024 年 3 月住了 1 晚

10/10 優異

Zulianah

讚好:整潔度、職員與服務、設施服務和住宿狀況
It was a very nice experience we had at the hotel. The staff were super friendly and helpful.They helped us book a very last minute private tour to Ninh Binh with pickup and drop off at hotel, they also kept our room when we did a one night cruise trip. I give this hotel full marks.
於 2024 年 3 月住了 1 晚

10/10 優異

Zulianah

讚好:整潔度、職員與服務、設施服務和住宿狀況
Friendly staff, very helpful. Someone always there to open the door and grab any bags. Restaurant staff sweet and ready to help in any way. Booked tour at reception and it was so easy. Room was comfy.
於 2024 年 3 月住了 1 晚

10/10 優異

Zulianah

讚好:整潔度、職員與服務、設施服務和住宿狀況
Staff were very helpful, keen to ensure we enjoyed Hanoi and had an enjoyable visit. They assisted with recommendations on places to visit, airport transfers and special treats. All staff from reception to restaurant, cleaning team to security had a positive impact on our experience. We were made to feel valued guests.
於 2024 年 3 月住了 1 晚

10/10 優異

Zulianah

讚好:整潔度、職員與服務、設施服務和住宿狀況
The location is really optimal: we visited the whole city within walking distance from the hotel but it was still quiet. Very close to the central lake with the red bridge; that whole area is closed to cars from Friday to Sunday which is super nice to wander around. Rooms are large, comfortable beds, good A/C. Great breakfast buffet including eggs prepared as you wish. Very friendly staff.
於 2024 年 3 月住了 1 晚

10/10 優異

Zulianah

讚好:整潔度、職員與服務、設施服務和住宿狀況
Very nice hotel, recommended for sure. Full buffet breakfast in the morning included in our stay. Might have been part of our tour package. Good access to old down town restaurants and shops
於 2024 年 3 月住了 1 晚

10/10 優異

Melanie

讚好:整潔度、職員與服務、設施服務和住宿狀況
The hotel had been recommended to us by a fellow traveller for its outstanding customer service and we were not disappointed. The room was extremely clean and comfortable and had everything we needed. Breakfast was delicious with a large choice. A very convenient location near Hoan Kiem lake. The stand out was the welcome from staff from the porters to the receptionists to the servers and cleaner.
於 2024 年 3 月住了 1 晚

10/10 優異

Melanie

讚好:整潔度、職員與服務、設施服務和住宿狀況
We were really satisfied with the hotel, especially with the Staff. We had a warm welcome. They are informed and very helpful. The hotel is location in Hanoi Old Quater, everything is nearby. The room is well equipped. We highly recommend the hotel and wish to come back again!
於 2024 年 3 月住了 1 晚

10/10 優異

Simranjeet

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Location is walkable to few of major attractions. Rooms are comfortable and clean. Breakfast served was very good. I was charged 23 usd for airport pickup, which i feel was too much as compared to grab rates.
於 2024 年 3 月住了 2 晚

10/10 優異

Tsuyoshi

商務旅客, 多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
スタッフが親切
於 2024 年 3 月住了 3 晚

10/10 優異

Takeshi

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
The hotel staff were very kind.
於 2024 年 3 月住了 3 晚

6/10 一般

Iulian

伴侶同遊
讚好:整潔度和職員與服務
The property is walking distance to Hoàn Kiếm Lake. Good breakfast. It is not a 4 star hotel for sure. Price/quality ration ok.
於 2024 年 3 月住了 4 晚

10/10 優異

Christian

讚好:整潔度、職員與服務、設施服務和住宿狀況
One of the friendliest and most accomodating hotel we stayed in! Linh was extremely helpful with everything! He helped with with everything from checking in, to services! Breakfast buffet had extensive options to accommodate everyone. Easy walking distance to attractions near Hoan Kiem Lake.
於 2024 年 2 月住了 1 晚

10/10 優異

Christian

讚好:整潔度、職員與服務、設施服務和住宿狀況
Excellent hotel, the location is great you get a quiet and safe area close from the old city center by walk. Staff was super friendly and thanks to Duoc. We had a private car to the airport for a competitive price.Also special thanks to Duc for keeping our luggage safe and being nice.Even gave us water and a facial mask for our travel!
於 2024 年 2 月住了 1 晚

10/10 優異

Christian

讚好:整潔度、職員與服務、設施服務和住宿狀況
I had an excellent stay at The Grand Cititel Hotel Its super stylish, clean and very nice!.The food is fresh, healthy and tastes perfect! A special thanks goes to Linh - the Manager. He is helpful and kindness.
於 2024 年 2 月住了 1 晚

10/10 優異

Christian

讚好:整潔度、職員與服務、設施服務和住宿狀況
The hotel is in a central location with many restaurants and bars within walking distance. The hotel itself is very modern and new. The room was spacious, with an extremely comfortable bed and had a big bathroom with separate bath and a walk in shower. The staff were fantastic and most helpful. We arrived late at night and so hungry. However the reception staff asked us what food we wanted and ordered it in for us, which was very welcome. Breakfast was varied and plentiful.
於 2024 年 3 月住了 1 晚

10/10 優異

Christian

讚好:整潔度、職員與服務、設施服務和住宿狀況
A great place to stay with clean room and good amenities. The breakfast quality was very good. The staff of the hotel was very supporting throughout the stay. Overall it was a wonderful experience at the Gand Cititel Hotel. I decided that I will be the one and only hotel I would stay whenever I visited Hanoi in the future.Thank you once again for a wonderful stay and will be back soon.
於 2024 年 3 月住了 1 晚

10/10 優異

Christian

讚好:整潔度、職員與服務、設施服務和住宿狀況
My fist time staying at Grand Cititel Hotel in Hanoi and I’m very happy with the staff and their service. Though the front area is large but I always feel welcome and pleasant because the receptionists take very good care of me. Mr. Linh General Manager welcome me every time I stayed here, impressive of her hospitality!
於 2024 年 3 月住了 1 晚

10/10 優異

Madhur

讚好:整潔度、職員與服務、設施服務和住宿狀況
Beautiful room and extremely comfortable bed. Very nicely furnished and laid-out. Very good service and excellent breakfast. Lovely hotel in a good position. A place of cool calm in a noisy, bustly city. Hanoi can be quite a headache in some ways, and a lovely hotel to retreat to is crucial.
於 2024 年 2 月住了 1 晚

10/10 優異

Madhur

讚好:整潔度、職員與服務、設施服務和住宿狀況
Hotel was beautiful,centrally location,service by the staff was excellent. Breakfast was included. Rooms were roomy and clean and beautiful. Anything you wanted the staff was there to make sure you got it! I can’t say enough about the service from everyone at the Grand Cititel,we will be back next year and stay at here.
於 2024 年 2 月住了 1 晚

10/10 優異

Madhur

讚好:整潔度、職員與服務、設施服務和住宿狀況
I loved this hotel! The decor, cleanliness, location and food were all terrific. But it was the service that impressed me the most! Everyone behind the desk or serving food was so kind, friendly and helpful! They were even gracious enough to help me practice my Vietnamese with them! I’d like to especially thank Mr. Duoc for their excellent service and kindness!
於 2024 年 2 月住了 1 晚

10/10 優異

Madhur

讚好:整潔度、職員與服務、設施服務和住宿狀況
The rooms were very comfortable and the ensuite bathrooms both contained the walk-in showers. The beds were extremely comfortable as were the pillows. Toiletries were provided. Tea and coffee facilities were provided in the rooms. The WIFI was good and the rooms were quiet. I had the full breakfast, which was reasonable without being marvellous & there was plenty of space in the room.
於 2024 年 3 月住了 1 晚

10/10 優異

Madhur

讚好:整潔度、職員與服務、設施服務和住宿狀況
Clean and comfortable hotel in an excellent location. You can walk absolutely everywhere. Central in the busy city of Hanoi. Breakfasts were extensive in selection and food was delicious. The staff were lovely and we're willing to help with queries. Would absolutely return.
於 2024 年 3 月住了 1 晚

10/10 優異

Richard

讚好:整潔度、職員與服務、設施服務和住宿狀況
This is the first time I am staying at this hotel. I was very impressed with the room and the hotel decoration. It is very beautiful. I had breakfast in the morning and the food is excellent. I will definitely be back soon and stay longer. This way I would be able to enjoy the hospitality of the hotel and give better feedback.
於 2024 年 2 月住了 1 晚

10/10 優異

Richard

讚好:整潔度、職員與服務、設施服務和住宿狀況
A lovely hotel in a great location close to the old town of Hanoi. The room was well appointed, though the only negative was the slightly unusual layout with a very large arm chair blocking my side of the bed. Our breakfast was included and was a mix of buffet and a la carte options.
於 2024 年 2 月住了 1 晚

10/10 優異

Richard

讚好:整潔度、職員與服務、設施服務和住宿狀況
Super nice hotel super well situated in the city. Many walking places to go. And the service the people amazing. The design of the lobby and the rooms are amazing. The breakfast is pretty good.
於 2024 年 2 月住了 1 晚

10/10 優異

Richard

讚好:整潔度、職員與服務、設施服務和住宿狀況
Excellent and comfortable hotel with a decoration constantly renewed following the seasons. Service is impeccable and the breakfast offers a large variety of Vietnamese and western dishes. An amazing place perfect for relaxing after a busy day...
於 2024 年 2 月住了 1 晚

10/10 優異

Richard

讚好:整潔度、職員與服務、設施服務和住宿狀況
We had a fantastic stay at hotel. The hotel is beautiful and the rooms were luxurious down to the last details. The location is great for being able to walk and explore the city while not feeling too busy - it felt like a welcome refuge from the bustle of Hanoi. Finally, the staff went above and beyond to accommodate a trip to Sapa. We will certainly stay here again on future trips to Hanoi.
於 2024 年 3 月住了 1 晚

10/10 優異

Basilia

讚好:整潔度、職員與服務、設施服務和住宿狀況
Stayed at a hotel in Hanoi and was impressed. The staff were friendly and the food tasty. One morning, I woke up to find a small breakfast surprise, a local delicacy, left by the thoughtful staff. The rooms were comfortable and modern but still had Hanoi charm. Felt like home away from home. It's definitely a place I'll recommend for anyone wanting a personal touch to their stay in the city.
於 2024 年 2 月住了 1 晚

10/10 優異

Basilia

讚好:整潔度、職員與服務、設施服務和住宿狀況
We had such an amazing stay at Grand Cititel! The staff were friendly and very accommodating. The room was lovely with beautiful furnishing and not be forgotten; the bed, duvets and pillows were absolut fantastic. Nothing were missing for the breakfast and it even changed every day. We would happily visit Grand Cititel again!
於 2024 年 2 月住了 1 晚

10/10 優異

Basilia

讚好:整潔度、職員與服務、設施服務和住宿狀況
I absolutely adored my experience at Grand Cititel. The hotel's location, room quality, and services all exceeded my expectations. It has a unique character and a soulful ambiance that beautifully mirrors the charm of Hanoi and Nordic design sensibilities. Kind a perfect fusion of these two distinct styles. What else struck me was the attention to detail evident in every corner of the room. The lighting, the bathroom, the window and the super comfy bed. It's not just a place to stay to me, but also a cherished memory while in Hanoi.
於 2024 年 2 月住了 1 晚

10/10 優異

Basilia

讚好:整潔度、職員與服務、設施服務和住宿狀況
Absolutely amazing hotel. The room was fantastic, breakfast was incredible and overall ambiance of the hotel was wonderful. A special thanks to Mr Duoc who took great care of us and when I was feeling unwell, she assisted us to the pharmacy and went out of her way to ensure I felt better. This is my favourite hotel in Vietnam.
於 2024 年 2 月住了 1 晚

10/10 優異

Basilia

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great location, the staff is courteous and helpful. The hotel has a very fresh looking vibe. I loved it the moment I entered the hotel. Ms Hoai is very sweet & she upgraded me to a city view room, also asked me my preference for vegetarian breakfast to make sure I get good breakfast. I am thankful to her for the concern. It’s a nice cozy room. I will definitely visit again & recommend to my friends. Room is clean & so spacious.
於 2024 年 2 月住了 1 晚

10/10 優異

Jon

讚好:整潔度、職員與服務、設施服務和住宿狀況
Great experience. We got a nice room with city view. The beds are comfortable, rooms anre spacious and the staff is welcoming. Located in the French Quarter, the hotel is walking distance to a lot of coffee shops and restaurants. Would recommend this place!
於 2024 年 2 月住了 1 晚

10/10 優異

Jon

讚好:整潔度、職員與服務、設施服務和住宿狀況
For the size of the room the experience was wonderful. Your TV, shower, employee’s, food and tea and many other things. I will highly recommend it to all of my friends visiting Hanoi staff was wonderful. Will look forward to coming back and staying here.
於 2024 年 2 月住了 1 晚

10/10 優異

Andrea

讚好:整潔度、職員與服務、設施服務和住宿狀況
Ms Hoai at the front desk was so kind and helpful as were all of the staff! she took time when we first arrived to discuss recommended places to visit in Hanoi. Grand Cititel Hanoi Hotel is a great place to stay. We would recommend this to visitors.
於 2024 年 2 月住了 1 晚