Dear Sir, Thank you for your recommendation. We hope for more supporting from your. Best regards,

Dear customer, Thank you for staying at Grand Plaza Hanoi Hotel and taking the time to review your inconvenience. We apologize for the noise caused by the sound of the air conditioner and the adjustment of the temperature and apologize for the inadequate measures. The sound from the air conditioner may be uncomfortable for those who are sensitive to the wind. Temperature adjustments You can also call the hotel staff from your room and take steps to avoid any inconvenience to you, such as prompts for temperature adjustment or a change to another room. Once again, we apologize for any inconvenience you may experience while using the Grand Plaza Hanoi Hotel. In the future, Grand Plaza Hanoi Hotel will continue to do our best to provide better service so that no part of the guests can use it. We look forward to having another chance to experience a lasting experience with you and wish you and your family a lot of health and happiness. Grand Plaza Hanoi Hotel, Director of Sales & Marketing, Rhee Kyong-Taek

Dear customer, Thank you for staying at our Grand Plaza Hanoi Hotel and taking the time to spend your valuable time writing a complimentary review of the hotel. We are very pleased that you have enjoyed the experience, satisfaction and praise at our Grand Plaza Hanoi Hotel. In the future, Grand Plaza Hanoi Hotel will not be satisfied with the present, but will continue to make efforts to provide better service, and will continue to repair the facilities to satisfy other needs. We look forward to having another chance to experience a lasting experience with you and wish you and your family a lot of health and happiness. Grand Plaza Hanoi Hotel, Director of Sales & Marketing, Rhee Kyong-Taek

Dear customer, Thank you for staying at our Grand Plaza Hanoi Hotel and taking the time to spend your valuable time writing a complimentary review of the hotel. We are very pleased that you have enjoyed your experience, satisfied you and satisfied you at the Grand Plaza Hanoi Hotel. In the future, Grand Plaza Hanoi Hotel will not be satisfied with the present, but will continue to make efforts to provide better service, and will continue to repair the facilities to satisfy other needs. We look forward to having another chance to experience a lasting experience with you and wish you and your family a lot of health and happiness. Grand Plaza Hanoi Hotel, Director of Sales & Marketing, Rhee Kyong-Taek

Dear Mr. Ming Fai, Thank you for selecting Grand Plaza Hanoi Hotel. We will improve to get the better service and hope to have another chance to serve you for next time of business. Best regards, T.M.Tam- Reservations

Dear customer, Thank you for using our Grand Plaza Hanoi Hotel and for giving us valuable time during your busy schedule to review the Grand Plaza Hanoi Hotel. The Grand Plaza Hanoi Hotel has taken the hint of inconveniences of our hotel, and we will continue to provide more thorough training and inspections so that Grand Plaza Hanoi Hotel will be able to provide you with better service. We will. In particular, we will thoroughly check and repair the bathtub to prevent leakage. Grand Plaza Hanoi Hotel will try to make you satisfied with the other parts. We look forward to having another chance to experience a lasting experience with you and wish you and your family a lot of health and happiness. Grand Plaza Hanoi Hotel, Director of Sales & Marketing, Rhee Kyong-Taek

Dear Sir, Thank you for selecting Grand Plaza Hanoi Hotel. We hope to have another chance to serve you for next time of visiting Hanoi. Best regards,

Thank you for your selecting Grand Plaza Hanoi Hotel

Thank you for your staying in Grand Plaza Hanoi Hotel.

Thank you for your staying in Grand Plaza Hanoi Hotel.

Thank you for your staying in Grand Plaza Hanoi Hotel.