非常感谢您最近入住我们酒店，也感谢您在这个著名的网站上为我们写下如此宝贵的评论。带着您对我们的上述善意，我们承诺将继续努力，确保您所有的客人和您的第二次访问也将是最难忘的期待很快见到您此致Zoey (Ms.)Customer Service Department

Dear Jeris, Thank you very much for sharing your lovely review. We are so glad that the staff had been able to assist you and help you to have a thoroughly enjoyable experience while visiting Hanoi. We sincerely hope to have the chance to welcome you back with other great experiences very soon. Warm regards, Hanoi Emerald Waters Hotel & Spa team.

Dear Mr. Surinder Singh Billing,It was wonderful to read your review and rest assured that I will share your feedback with the team who took great pride in ensuring each guest has a memorable stay. I am very pleased to know that you found the hotel to your satisfaction. There is no better compliment given than: “Experience was excellent”. Such comments like yours make us feel so rewarded for the endeavors that we put into our job. We very much look forward to welcoming you back and to continue to exceed your expectations.Thank you and we wish you all the best Sincerely yours,Zoey Tong (Ms.)Front Office Manager

Dear Mr. Yow Teck ChooThank you for your very nice review of our Hanoi Emerald Waters Hotel & Spa We are pleased to hear that you enjoyed your stay with us. We appreciate the kind points. Providing a special hospitality experience and personal attention to each of our guests is a part of the heart and soul of our hotel and we feel so touched as our effort was recognized. Once again, thank you for all the compliments. I rather hope this won’t be your last visit and I look forward to welcoming you back to your new Hanoi home in the near future.Kind regards,Zoey Tong (Ms.)Front Office Manager

Dear Lorraine,Thank you for your very nice points of our Hanoi Emerald Waters Hotel & Spa. We are pleased to hear that you enjoyed your stay with us. Providing a special hospitality experience and personal attention to each of our guests is a part of the heart and soul of our hotel and we feel so touched as our effort was recognized. Once again, thank you for all the compliments. I rather hope this won’t be your last visit and I look forward to welcoming you back to your new Hanoi home in the near future.Sincerely yours,Zoey Tong (Ms.)Front Office Manager

Dear Seo Young Moon,Thank you for your very nice review of our Hanoi Emerald Waters Hotel & Spa. We are pleased to hear that you enjoyed your stay with us. Providing a special hospitality experience and personal attention to each of our guests is a part of the heart and soul of our hotel and we feel so touched as our effort was recognized. Once again, thank you for all the compliments. I rather hope this won’t be your last visit and I look forward to welcoming you back to your new Hanoi home in the near future.Sincerely yours,Zoey Tong (Ms.)Front Office Manager

Dear Donghyun,Thank you for your very nice review of our Hanoi Emerald Waters Hotel & Spa. We are pleased to hear that you enjoyed your stay with us. Providing a special hospitality experience and personal attention to each of our guests is a part of the heart and soul of our hotel and we feel so touched as our effort was recognized. Once again, thank you for all the compliments. I rather hope this won’t be your last visit and I look forward to welcoming you back to your new Hanoi home in the near future.Sincerely yours,Zoey Tong (Ms.)Front Office Manager

Thank you so much for your recent stay with us and also thank you for your valuable moments of writing such great comments for us on this famous website.With your kind thoughts as above for us, we promise to always keep working hard to make sure all of your guests and your 2nd visit will also most memorable ones.Looking forward to seeing you soon!Best regardsZoey (Ms.)Customer Service Department