生態遊

Victory Legend Hotel & Spa的評價

3 out of 5
Victory Legend Hotel & Spa
6- 8b Tho Xuong lane, Au Trieu street, Hanoi

評價

8.8

優異

10 分評分,優異;412 則評價中有 279 則" "
8 分評分,不錯;412 則評價中有 58 則" "
6 分評分,一般;412 則評價中有 35 則" "
4 分評分,欠佳;412 則評價中有 23 則" "
2 分評分,很差;412 則評價中有 17 則" "

8.8/10 

整潔度

9.2/10 

職員與服務

7.2/10 

設施服務

8.6/10 

住宿狀況

7.4/10 

環保程度

評價

8/10 不錯

真實旅客

商務旅客, 多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
小巷安靜/安全/員工服務好
於 2019 年 12 月住了 4 晚

10/10 優異

Jimmy

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
近大教堂地點很好,週邊小吃美食很多,值得入住體驗!
於 2019 年 9 月住了 3 晚
Hanoi Vision Boutique Hotel Team. 於 2019年10月3日的回應
Dear Jimmy, Thank you so much for spending your time on writing feedback for us! It was very kind of you to give us the excellent review. It encourages us to work harder to perfect our service. We wish to have other chances to welcome you back our hotel. We do hope that you would recommend our hotel to your friends and family who love to visit Hanoi. Wish you all the best!

4/10 欠佳

真實旅客

不滿:職員與服務、住宿狀況和客房舒適度
只是較平的酒店!
最後一天住宿離開酒店早上,去到机埸,才發現不見了手机,打去酒店叫他們幫忙查下!他們說找不到,算吧!我肯定手機留在房間 ,不會再入住!
Reception 於 2018年4月19日的回應
你好! 我是教堂视觉酒店的接待员。 你3天前住过的地方。 我是当你说忘记电话时直接接收你的电话的人。 然而,我检查了整个房间,无法找到它。 我说你回去酒店检查。 但你说过你没有回来。 这是我们的错吗? ------------------------------------- Hello! I am a receptionist at the Church vision hotel. The place you stayed 3 days ago. I am the person who directly receives your phone when you say forget the phone. However I checked the whole room and was unable to find it. I say you go back to the hotel to check. But you said you did not come back. Is that our fault? Sorry for that, but, it's your mistake to lose your phone somewhere.

6/10 一般

Yee Lam

普通酒店,但平
只是普通

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2017 年 12 月住了 1 晚

6/10 一般

Ebba (Taiwan)

讚好:職員與服務
不太推
優點:交通方便,旁邊就是知名教堂,附的早餐選擇也滿多的! 缺點:預定兩晚,第一個晚上竟然說沒有房間了,請我和我朋友2人過去隔壁的飯店住一晚 也沒有任何補償方案,並且隔壁住宿沒有電梯,房間老舊又沒有很乾淨,隔音不好被教堂鐘聲吵整晚。
於 2017 年 11 月住了 2 晚

4/10 欠佳

真實旅客

不滿:整潔度、職員與服務和住宿狀況
缺點比優點多
Check in 的時候,酒店職員說酒店在裝修,要求我們搬到另一間酒店入住,我們會住4晚,不想搬來搬去,所以確認了4晚都住在另一間酒店,這酒店的人答應了。可是到了第三天早上,那間酒店說我們要check out 搬回去原來的這一間。這樣突然又叫我們搬走我覺得很不合理,令我們要重新收拾東西又要拉行李走回去。 另外,我們book了local tour,酒店也答應幫我們打電話給營運公司說我們搬去另一間酒店,我們再三確認他們有打電話。可是,在參加local tour 的那天,我們等不到導遊的pick up,走回去原來的這間酒店才發現導遊已經在那等了我們10分鐘了。這間酒店的職員沒有找人過來通知我們/告知導遊我們不在這酒店,真的不負責任。 還有,我們的房間有一大圍螞蟻在桌子爬來爬去,很噁心。我們叫職員來處理一下和要求搬到另一間房間。他們想噴殺蟲水,這樣我們可以再住下去嗎?而他們說酒店只剩一間比我們房間小一倍的房間。唉,結局我們也只好留在原本的那間。 唯一好的地方是酒店提供的早餐還好,有不同種類可以選擇。
於 2017 年 6 月住了 4 晚

10/10 優異

chia-chi

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
很安靜,離鬧區很近

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度

2/10 很差

Erika

不滿:整潔度、職員與服務、設施服務和住宿狀況
The room was dated, old and dirty, old NASTY air contioner,chairs were old musty and tv was old only had scrabbled vietnamese channels......what tipped it over the top is when i found a pubic hair on my pillow, when i went downstairs to see if i could get another room,the guy didnt seem to make a big deal about it, i went downstairs next morning and told girl i was checking out, i showedher pictures a d she shugged her shoulders, i left for a better hotel. I hope i can get a refund for the 4 nights i didnt stay HORRIBLE place
於 2024 年 3 月住了 5 晚

4/10 欠佳

Kenneth

不滿:設施服務
Hard to locate. Property has two names. Seem to be attempting to upgrade but a work in progress. Breakfast was a 3 or 4 minute walk away and was poor at best.
於 2024 年 3 月住了 2 晚

8/10 不錯

van

伴侶同遊
讚好:設施服務
Good hotel and great service
於 2024 年 2 月住了 4 晚

8/10 不錯

Takahisa

讚好:設施服務
日本のホテルと比べてはいけませんが、 数泊する程度なら十分ですね。 受付は英語上手です。 旧市街へのアクセスは抜群です。
於 2023 年 12 月住了 2 晚

10/10 優異

morris

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The location is exellent.
於 2023 年 12 月住了 5 晚

2/10 很差

Gulraj (Jonesboro)

家人同遊
不滿:整潔度、設施服務和住宿狀況
No NO NOOOOO!!!
於 2023 年 12 月住了 2 晚

10/10 優異

Emma Staugård

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 4 晚

2/10 很差

Ryan

於 2023 年 12 月住了 4 晚

8/10 不錯

Gina

多人同遊
讚好:職員與服務
於 2023 年 12 月住了 1 晚

8/10 不錯

HIRONOBU

讚好:整潔度、職員與服務和設施服務
言葉がわからなくてもスマホで翻訳してお話ししてくれるので、困らないです。朝ごはんはホテルから出て近くの飲食店のチケットをくれるのでそこで食べれます。空港から迎えのタクシー頼むとハノイ教会の前まで迎えにきてくれてすぐホテルにつけます。自由に過ごせよかったです。エアコンがガタガタうるさい部屋があります。
於 2023 年 12 月住了 3 晚

8/10 不錯

Lisa

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The location is fantastic, right next to St Joseph’s Cathedral. We were able to walk to all of the Hanoi sights from here. The hotel is amazingly quiet and peaceful inside, considering how close it is to all of the action. We booked the executive room for our family of 4 and it suited us very well. 2 queen size beds seperated by the bathroom in between. Great little balcony too with a fabulous side view of the cathedral. Highly recommend for an affordable hotel right in the thick of it.
於 2023 年 11 月住了 3 晚

10/10 優異

??

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
All staff are so kind.we consulted tour and they recommended us very quickly. It was helpful that they changed the bath towel and put water bottles on it for free every day. The breaker fell off several times when I turned on the dryer, but it got better soon. The place is located on the inside of a crowded place, and it looks suspicious but quiet. Breakfast was also very delicious
於 2023 年 10 月住了 3 晚
Anna - Hotel Manager 於 2023年11月4日的回應
thank you for choosing our hotel to stay, hope you have more happiness on your next jouney!!

2/10 很差

Nataly

多人同遊
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
Stay somewhere else
I have no idea how this hotel came so highly rated, stay away! We stayed three nights, and here is what my impressions were: First off the pictures are deceptive at best. They are of probably the best room in the entire hotel, or highly outdated, because the place does not look like that in real life. Expect dirty walls, doors to hallways that bleed lots of light, barely functioning air conditioning, a grimy entrance and floorboards that are coming up. That was our first night. Also finding the place was hard since the address doesn't match with Google maps so we had to ask around for it. We went to breakfast the next morning, which is in a different hotel (the "Premier"), 2 blocks away. At least the Pho was good, but nothing else really on offer, not that I'd want to eat it anyways since everything was dirty. Even the water glasses. We made a reservation for a tour for the next day at the hotel (after them badgering us every time we passed if we wanted one) and explored Ha Noi. When we got back, the air-con was on its last legs but we made it through the night. They serve breakfast between 7 and 10, but assured us that we could grab some. We arrived at 7am sharp, and they hadn't even started laying it out yet! Our aircon broke that night, and after switching rooms they woke us up at 5.30 am to ask our names, nothing else! Next morning, playing dumb about the wake up, they continued to try sell tours although we had checked out and had another one. Complete disaster.
於 2023 年 10 月住了 3 晚
Anna - Hotel Manager 於 2023年10月28日的回應
We are very sorry for your unsatisfactory experience. We will learn and improve our facilities and services. Thank you so much for choosing our hotel to stay!!!!

8/10 不錯

Jane

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great location and very friendly snd helpful staff Great are to explore Hanoi very close to the cathedral 😊
Anna - Hotel Manager 於 2023年10月26日的回應
Thank you so much for choosing our hotel to stay, hope you have more hapiness on your jouney!! :)))))

8/10 不錯

yuki

讚好:整潔度、職員與服務、設施服務和住宿狀況
スタッフの愛想もよく、設備もそこそこしっかりしていました。 お湯の出が少し悪いのが気になりましたが、全体的に満足できるホテルでした。 ただ、場所がかなり分かりにくかったです。2つのカフェの間の細い道を抜けた先にありました。 教会のすぐそばなので早朝からかなり大きな鐘の音が聞こえます。ゆっくり寝たい人にはあまりおすすめできません。 ホアンキエム湖も徒歩で行ける範囲内なので観光には便利でした。
於 2023 年 10 月住了 3 晚
Anna - Hotel Manager 於 2023年10月19日的回應
Thank you for choosing our hotel to stay, sorry if there are any convenience we will improve it day by day. hope you have more happiness on your journey!

6/10 一般

Emi

多人同遊
讚好:職員與服務
不滿:整潔度和住宿狀況
しばらく使うとお湯が出なくなった。 リネン類はバスタオルしかなく、 せめてハンドタオルをつけてほしい。 アメニティは必要指定限しかないので、自分で持って行った方がいい。 ところどころ汚いが、安い宿なので仕方ないでしょう。 立地はとてもいい。 大聖堂のすぐ近くでわかりやすい。 旧市街にを観光するにも、ご飯屋さんに行くにも徒歩10分圏内に色々ある。 スタッフもとても感じがよかった。
於 2023 年 7 月住了 4 晚
Anna - Hotel Manager 於 2023年7月20日的回應
Sorry for your unsatisfied experience!We will recep and improve the quality, thank you for booking with our hotel!

10/10 優異

Libby

於 2023 年 7 月住了 2 晚
Anna - Hotel Manager 於 2023年7月14日的回應
Thank you for your feedback about my hotel. hope you more happiness on your joerney!

10/10 優異

Viktor

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 6 月住了 1 晚
Anna - Hotel Manager 於 2023年7月7日的回應
Thank you for your feedback about my hotel, if you have any dissatisfaction about my hotel, please contact to me, your comments will help us improve our service and quality. better than in the future. Thank & Best regard

6/10 一般

MICHIKO

多人同遊
場所が分かりにくい。
於 2023 年 5 月住了 2 晚
Anna - Hotel Manager 於 2023年7月7日的回應
もし私のホテルの位置がわかりにくいと感じたら、私のホテルにお越しの際はお電話して、タクシーの停留所の位置についてご相談ください。受付係がお迎えに上がります。thank your feeback

8/10 不錯

Sebastian

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great spot with decent rooms and service in a fantastic location - old quarter, hoan kiem easily accessible on foot. It's certainly not luxury but for the price is excellent value for money. Mattresses were a bit uncomfortable/old but otherwise cannot fault.
於 2023 年 4 月住了 4 晚

6/10 一般

Akihiro

讚好:職員與服務
不滿:整潔度和住宿狀況
系列の別のホテル(徒歩で5分、離れた場所)に変更させられた。理由を聞いても答えてくれない。。 ただ、移動先のホテルのスタッフの対応は良かった。
於 2023 年 4 月住了 3 晚

8/10 不錯

William

讚好:職員與服務
於 2023 年 3 月住了 2 晚

6/10 一般

Mehdi

於 2023 年 3 月住了 3 晚

8/10 不錯

Ming Wei Tan

於 2023 年 3 月住了 4 晚

6/10 一般

Akiie

伴侶同遊
讚好:職員與服務
The location is excellent to access to sightseeing and shopping as well as restaurants. Lily was experienced staff for information about Hanoi.
於 2023 年 2 月住了 4 晚

10/10 優異

Ai

讚好:整潔度、職員與服務、設施服務和住宿狀況
The location was really wonderful and the room was so comfortable. But the most wonderful things in this hotel is a staff. Lily helps me very well and her support was super great. Actually, during my stays, I have many thing I needed to ask her help. She was always willing to help me in English, and can you believe?, actually she borrowed me her phone when I was in trouble with not sim free phone:( Thanks to her my stays in Hanoi becomes much better than I guessed. and understand my situations.
於 2023 年 2 月住了 1 晚

8/10 不錯

Francois O

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 1 月住了 4 晚

4/10 欠佳

Diana

多人同遊
讚好:職員與服務
不滿:整潔度、設施服務和住宿狀況
Staff was super helpful and nice. Property on the other hand was outdated. Our room was not clean, bathroom was gross and just not it. We only stayed one night then left to another hotel. Location is good.

6/10 一般

Jodie

於 2022 年 12 月住了 3 晚

10/10 優異

Kim

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
4.9
It’s value for your money. The staff nice, helpful and friendly. Hotel is in good location. I would like to come back again.
於 2022 年 11 月住了 25 晚

6/10 一般

Meagan

讚好:職員與服務

6/10 一般

Virginija

A budget hotel - small, a bit outdated - in the center of the Old quarter. The location is very convenient and safe, but my bathroom was quite cramped, the water pressure - a bit low, and the room had an extremely old loud air conditioning unit.
於 2022 年 11 月住了 1 晚

10/10 優異

wayne

讚好:整潔度、職員與服務和住宿狀況
Excellent location but it was the staff that nade it so special. Ling and Hao in particular, went out of their way to help me and make stay more enjoyable.
於 2022 年 11 月住了 4 晚

4/10 欠佳

Mark

伴侶同遊
不滿:整潔度、職員與服務、設施服務和住宿狀況
This hotel is on a relatively small quiet street and it is in a greet location. We had some very quiet sleeps. The owners are struggling to maintain the hotel.
於 2022 年 11 月住了 6 晚

10/10 優異

Shannon

讚好:整潔度、職員與服務、設施服務和住宿狀況
Wonderful hotel In the old quarter and within walking distance to all the sights. Check in was easy and the room was lovely. Basic, but everything you need. The front desk can also arrange tours and airport transfers. Definitely recommend:)
於 2022 年 10 月住了 3 晚
Anna - Hotel Manager 於 2022年11月14日的回應
Dear Shannon Thank you so much for your great reviewThis is a biggest gift for us after Covid 19 Epidemic. Your good comment help us re start our business better and better. Hope you have a great trip in Vietnam !

10/10 優異

Kunyao

讚好:職員與服務、設施服務和住宿狀況
The staff was really kind and courteous, definitely go out of their way to take care of you. Expedia had a booking error so no rooms were available when I showed up, but they were very efficient in addressing the issue-- transporting me to another hotel nearby and upgrading me to a deluxe room the next night. Very centrally located, convenient for exploring Old Quarter on foot.
於 2022 年 10 月住了 2 晚

6/10 一般

ishiyama

讚好:整潔度
於 2022 年 9 月住了 1 晚

10/10 優異

REINA

商務旅客, 多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Infinity pool and rooftop bar are nice, and the staff is very kind!!!!
於 2022 年 9 月住了 1 晚

2/10 很差

David

家人同遊
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
Do not recommend
Horrible place, smelly and old
於 2022 年 4 月住了 1 晚

6/10 一般

真實旅客

家人同遊, 親子同遊, 伴侶同遊
讚好:職員與服務
不滿:設施服務和住宿狀況
If it wasn’t for the hotel from desk clerk Daisy, I would have all mad faces. Good: Daisy’s customer service. She helped us with EVERYTHING. Our entire party of 6 AND family members who came to see us. She helped with everything we asked for. Thank goodness she knew English. The pho in the morning is good. Everything thing else in the morning is okay. Lots of fruit options. Right in the middle of Old Town Hanoi. If you are looking to stay in old town (I wouldn’t again). Bad: Don’t let the photos fool you. If it were America, it would be a 2-3/4 star hotel. This may have changed but when I booked the hotel 12/2019, this hotel had a 4 star rating. The rooms are not nice. Stains on the wall. No good views. The shower is the most annoying thing in the rooms. LEAKS. I had three rooms. All leaked puddles. Dirty wet floor is just gross. Beds not comfortable. MICE running around. Buffet of breakfast food is TINY and the seating area is TINY. The night crew....they shouldn't even get paid. The location is an inconvenience when you’re trying to get dropped off and picked up with all your luggage. Vehicles do not fit on the street. So you have to get dropped off a block away. I would not stay here again.
於 2019 年 12 月住了 5 晚