Great location, spacious room, super friendly staff, perfect place to stay in Hanoi. My room was also very quiet at night. The breakfast buffet is a nice + (lots of fruits and healthy options)
Adrien
於 2024 年 1 月住了 1 晚
8/10 不錯
Hiroaki
2024年1月7日
讚好:職員與服務
Hiroaki
於 2024 年 1 月住了 5 晚
2/10 很差
真實旅客
2024年1月7日
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
My 1st room was too small to open my suitcase even on the floor. I had one request; a room with a window. Second room had a sealed window with metal bars. They said that all their rooms except the suites with balconies have sealed-off windows with metal bars. There is one very narrow stairs, maybe about 2 to 2.5 feet wide. A death trap in an emergency. Also their “hallways” are extremely narrow and room doors are close to one another. You can hear voices from next room or the hallway like they are in your own room. My mattress was worn out and collepsed, felt metal on my back, maybe they keep mattresses for an eternity (see pic).Sheets were dirty and bugs in the room. Inop Safe box with dead battery and other inop stuff. Shower water did not drain. Too many issues to list all. A never of them to charge a penalty to move out, but had to move out. Employees, even the liar frontdesk jerk, seemingly nice, but turned out to be just outwardly. Don’t know how they have good reviews. I hope they post even bad reviews like this.