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甜蜜生活酒店的評價

3.5 out of 5
甜蜜生活酒店
53 Hang Bo Street, Hanoi

評價

8.4

很好

10 分評分，優異；47 則評價中有 22 則" "
8 分評分，不錯；47 則評價中有 15 則" "
6 分評分，一般；47 則評價中有 7 則" "
4 分評分，欠佳；47 則評價中有 2 則" "
2 分評分，很差；47 則評價中有 1 則" "

8.4/10 

整潔度

8.8/10 

職員與服務

8.0/10 

設施服務

8.0/10 

住宿狀況

8.0/10 

環保程度

評價

8/10 不錯

Timothy

讚好：整潔度和職員與服務
於 2024 年 1 月住了 7 晚

10/10 優異

Suk

讚好：整潔度、職員與服務和住宿狀況
The hotel layout, decor and furniture are oozing with the Vietnamese charm- loved the architecture of inside of the building. The front desk staff were very kind and helpful( both night and day staff). Pho for breakfast was an excellent idea for cultural experience. The location of the hotel was convenient. Only thing that wasn’t excellent was that the bathtub was very old and caulking around the bathtub was crumbling - it looked not clean because it was very old, not because it wasn’t cleaned well. Overall experience was excellent.
於 2023 年 11 月住了 1 晚

10/10 優異

Shera-Lynn

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The staff really make this place extra special. Every single one of them really takes pride in going above and beyond to ensure an unforgettable experience/stay. Rooms are spacious and very clean. Bed is very comfortable. Definitely recommend and will most definitely be back!
於 2023 年 11 月住了 2 晚

8/10 不錯

Yevgeniy (Urbana)

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 10 月住了 1 晚

8/10 不錯

Veronique

於 2023 年 10 月住了 1 晚

10/10 優異

Sophie

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 1 晚

8/10 不錯

Kenny

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 8 月住了 1 晚

10/10 優異

Lim

讚好：整潔度、職員與服務和住宿狀況
여행자거리 호안끼엠 야시장등 편리하게 이동 할수있어요.
於 2023 年 5 月住了 3 晚

10/10 優異

Marcia

於 2023 年 1 月住了 1 晚

10/10 優異

Sheldon

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Right in the heart of Hanoi. Nice breakfast. Fine staff.

10/10 優異

Lyla

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Friendly, helpful staff.

6/10 一般

Philip (Altrincham)

讚好：職員與服務
This hotel felt like it needed a good clean in places (in the bedroom) and some modernising/refreshing. I.e new shower curtains. My room wasn’t particularly soundproof either so a fair bit of noise transferred from around the corridor and lobby a couple of floors below. The hotel staff were really friendly/ helpful though.

6/10 一般

Ivan

不滿：整潔度和住宿狀況
於 2022 年 5 月住了 1 晚

6/10 一般

chibi

多人同遊
讚好：整潔度和職員與服務
台風のため翌日フライトになったので、ホテルへメッセージを2回送りましたが返答がなく、翌日行ってみると昨日チェックインしなかったのでツインの部屋ではなくダブルベット1台の部屋になっていた。メッセージを送ったと『ホテルへメッセージを送る』の画面を見せると、ホテル側には届いていないと言われた。私のメールドメインがホテル側は受け取れないものなので、エクスペディアに確認して欲しいと言われました。 ホテル側の対応が悪かった訳ではありませんが、予約条件の部屋とは違ったり、実際宿泊していない１泊分の返金はないのか、エクスペディアからの回答が欲しいです。
於 2019 年 10 月住了 3 晚
Customer Service 於 2019年10月19日的回應
Dear chibi, I would like to thank for providing the value time to feedback for us. I would like to sincerely apologize for lately responses as well as the different type of room, which make you become unhappy when you stay with us. We wish La Dolce Vita Hotel can have a chance to welcome you back to Hanoi to see the changes in there. Wish you have a good day! Best regards,

10/10 優異

Joseph (Victoria)

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Location alone is a good reason to stay at this hotel, but the staff here are excellent and more than helpful. Anthony, and the rest of the front desk will help you with all your plans and put a smile on your face. The rooms are adequate, and the property is a little dated, but if you can over look that, you will be very happy choosing this hotel. The breakfast is very good, and the neighborhood is safe, but incredibly busy. Much like most of Hanoi, the side walks are difficult to walk on because of motor bikes parked on them. A great hotel in a great location
於 2019 年 9 月住了 2 晚
Customer Service 於 2019年10月10日的回應
Dear Joseph I would like to thank for providing the value time to feedback for us. I wish La Dolce Vita will be the first choice when you come back to Hanoi Wish you have a good day!

10/10 優異

真實旅客

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
In such a busy place, was the Hotel extremely quiet!
於 2019 年 6 月住了 2 晚
Guest Relation 於 2019年6月27日的回應
Dear Customer, I would like to thank for providing the value time to feedback for us. I would like to share your recommendation to our team who have created some impressions during your short-stay. I wish La Dolce Vita will be the first choice when you come back to Hanoi. Wish you have a good day

10/10 優異

真實旅客

家人同遊
讚好：整潔度和職員與服務
アジアによくある熱いお湯が後半でなくなって、ぬるーい。これもこんなものだと割り切るものとは思いますが、改善されれば更にいいですね
於 2019 年 3 月住了 4 晚
Customer Service 於 2019年3月28日的回應
Dear Customer, I would like to thank for providing the value time to feedback for us. I would like to share your recommendation to our manager as well as maintanance departure to know about this. I wish La Dolce Vita Hotel will have a chance to welcome you back in Hanoi Wish you have a good day Best regards,

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
이름처럼 기분좋은 가성비 값 호텔!
於 2019 年 1 月住了 1 晚
Customer Service 於 2019年1月31日的回應
Dear Customer, I would like to thank for your choice our hotel to become part of your vacation. I would like to share your recommendation to our team who need to improve more and more in quality to bring the best service for other customer and you in the next time when you come back to Hanoi, Wish you have a good day. Best regards,

10/10 優異

jwaho

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
....
최고의 모텔
於 2019 年 1 月住了 2 晚
Customer Service 於 2019年1月10日的回應
친애하는 Jwaho 선생님, 나는 우리에게 피드백에 가치있는 시간을 제공 해준 것에 감사 드린다. 호텔 직원이 귀하의 단기 체류에 대한 인상을 남기기 위해 직원들에게 귀하의 추천을 나누고 싶습니다. 즐거운 하루 되시길 바랍니다. 호텔에서 다시 오신 것을 환영합니다. 친애하는,

8/10 不錯

Susanne

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Udmærket sted
Et udmærket sted. Et forholdsvist stort sted med venligt personale. Restaurant åben også om aftenen. Der er ikke ret mange spisesteder lige i nærheden. De fleste værelser har vindue ud til en skat. Der er begrænset varmt vand, men nok til et bad ad gangen.
於 2018 年 12 月住了 1 晚
Customer Service 於 2019年1月12日的回應
Kære Fru Susanne, Vi vil gerne takke for at give værdien tid til feedback for os. Vi vil gerne dele din anbefaling til vores team, der har skabt noget indtryk i dit korte ophold. Vi ønsker, at du har en god dag, og vi har en mulighed for at byde dig velkommen i vores hotel snart. Med venlig hilsen,

4/10 欠佳

DONGSHIN

不滿：職員與服務
NO STAYING IN THIS HOTEL FROM NEXT TRIP
於 2018 年 11 月住了 2 晚
Customer Service Manager. 於 2018年12月11日的回應
Dear Mr. Dong Shin Shin, We would like to thank for providing the value time to feedback for us. Indeed, we are highly appreciate all of recommendation although it good or not. We would like to aopologize for our troube which you have gotten in short-stay in our hotel. We rarely received the bad recommendation about the room as well as about the description. We wish we have chance to welcome you back in Hanoi to see the changes from us. Wish you have a good day, Best regards,

8/10 不錯

真實旅客

讚好：整潔度、住宿狀況和客房舒適度
The motel is well located in the heart of the old district, clean and comfortable in relation to the expense of the room, which I thought was very reasonable.
於 2018 年 11 月住了 6 晚
Joseph Pham 於 2018年11月29日的回應
Dear customer, I would like to thank for providing the value time to feedback for us. I would like to share your recommendation to our house-keeping team who have done their job perfectly to make you have a best vacation in our hotel. We hope that we have an opportunity to greet you at the next time when you come back to Hanoi. We hope that you have a good day. Best regards,

8/10 不錯

Tess (Melbourne, Australia)

讚好：職員與服務和客房舒適度
Nice hotel, great location, The room was spacious, but had to ask for towels.
於 2018 年 10 月住了 1 晚
Joseph Pham 於 2018年10月29日的回應
Dear Tess, We thank for your feedback as well as providing the value time to say with us how to improve our service. Indeed, we rarely receive the bad feedback when we re-innovate, I would like to share your recommendation to our house keeping to improve their service. We would like to invite you to come back our hotel to see again our improvement. We hope that you have a pleasure day. Best regards,

8/10 不錯

Choi

讚好：職員與服務和住宿狀況
호텔 직원분들은 친절하고, 아침 조식도 괜찮았습니다. 다만, 침대 매트리스가 완전 망가져서 잘때 허리가 아플 정도였어요. 그리고 청소 상태도 썩 좋진 않았어요. 야시장이나 맥주거리, 호암끼엠 호수, 성요셉성당 등이 가까운 곳에 위치해 있어서 좋았습니다.
於 2018 年 9 月住了 4 晚
Joseph Pham 於 2018年9月19日的回應
402/5000 친애하는 최, 의견을 보내 주셔서 감사합니다. 우리는 귀하가 우리의 서비스에 만족한다는 것을 기쁘게 생각하며 귀하의 의견을 팀과 공유하여 고객의 노력을 인정했음을 알려드립니다. 우리는 항상 고객에게 훌륭한 경험을 제공하려고 노력합니다. 가까운 시일 내에 여러분을 환영 할 것을 기대합니다. 친애하는, 조셉 팜 총재 단장에게 TA

10/10 優異

Frederick

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nice place.
Nice place. Quiet. First class service. Good breakfast.
Mathias, Tran 於 2018年4月28日的回應
Thank you so much for stay with us!

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
The staff was friendly and was actually very normal acting people. Other staff at other hotels have been so friendly that it did not feel natural if you understand what I mean. I really liked this staff and I found them honest and trustworthy! The hotel itself was pretty good. It was clean, pretty big and had a decent breakfast. I would recommend this hotel to friends as a hotell as it was good value for money and good location.
於 2017 年 11 月住了 1 晚

10/10 優異

ETIMETECH

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
컨디션 좋은 숙수였습니다. 하지만 조식에 사람이 몰려서 한참 기다렸다가 먹었어요.
於 2017 年 10 月住了 1 晚

8/10 不錯

Linh

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
It's a nice stay at. Convenient location. Breakfast selections could be improved.

4/10 欠佳

Strob (Deutschland )

不滿：整潔度、職員與服務和住宿狀況
Sehr durchschnittliches Hotel...
Das Hotel befindet sich in einer guten zentralen Lage in der Altstadt von Hanoi. Alle Sehenswürdigkeiten sind gut erreichbar. Leider ist das Hotel bereits sehr abgewohnt und besonders sauber war unser Zimmer auch nicht. (viele Haare / fleckige Bettwäsche / abgerockter Teppich). Die Zimmer mit Fenster zum Innenhof verfügen über keine Frischluftzufuhr. (Fenster befinden sich innerhalb des Hotels) Unser Aufenthalt war von Anfang bis zum Ende eine sehr unglückliche Konstellation wenn man es halbwegs höflich ausdrücken möchte. Bei Abreise wollte man uns noch die bereits über Expedia gezahlten Übernachtungskosten in Rechnung stellen. Ein Mitarbeiter war sehr aufdringlich was das buchen von Ausflügen anging. Der hoteleigene Flughafentransfer hatte leider auch noch 20 Minuten Verspätung weil man uns kurzerhand mit anderen Gästen zusammenlegte (ohne Rücksprache versteht sich zum Preis eines Einzeltransfers) und dann noch den Rezeptionisten deutlich darum bitten musste die chinesischen Mitfahrer zum einsteigen aufzufordern um unseren Flug nicht zu verpassen. Unser Aufenthalt war leider alles andere als Rund und können das Hotel so nicht empfehlen. Auch haben wir das Hotel aufgrund eines Fitnessstudios gebucht. (die Bilder des Hotels deklarieren klar einen Fitnessbereich durch Hanteln) Diesen gibt es seit einiger Zeit auch nicht mehr wie uns an der Rezeption geschildert wurde. Wer nur eine gute Lage und ein Bett zum schlafen braucht der kann sich sicher auch hier wohlfühlen.

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nice hotel in centre of old district
Very good all round hotel, close to most attractions and restaurants
Mathias, Tran 於 2016年12月28日的回應
Thank you so much for your feedback! You are always welcomed to La Dolce Vita.

8/10 不錯

RAYMOND (California)

讚好：整潔度、職員與服務和住宿狀況
Very good small hotel in the middle of old town.
Nice small hotel in the middle of old town. Very good service and helpful staff. Good place to stay if you want to be in the heart of old town.

8/10 不錯

Renee M.

讚好：整潔度、職員與服務和客房舒適度
Couple get away
This hotel was in a perfect location. The staff was friendly. The room was nice. Even though we did try to get a quieter room, the walls are thin so in the morning around 6am it got a little noisy from other guests and staff (not street noise). If you can tolerate this, the hotel is quite fine and I would recommend it to others traveling to Hanoi.

6/10 一般

Gerard (Genève)

讚好：整潔度
Il a fallu insister
Petit problème en arrivant, l'hôtel était en surbooking et on nous a envoyé dans un hôtel proche en nous indiquant que c'était juste pour une nuit. Le lendemain matin, on nous a dit que c'était permanent; devant mon for mécontentement, on nous a finalement trouvé une chambre à "La Dolce Vita", la chambre était calme et spacieuse.Le reste du séjour s'est bien passé, l'hôtel est bien situé et plutôt confortable.

8/10 不錯

Liz (Australia)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great experience
I'd done a lot of research into Old Quarter hotels and this one kept tickin all the boxes. We weren't disappointed when we got there either. The staff were so friendly and helpful, our room was comfortable and larger than I'd expected, and the location can't be beaten. It was out calm haven in the middle of the hustle and bustle of Hanoi. We ordered room service on our first night there and unfortunatley the food wasn't fantastic, but breakfasts were ok. Would happily recommend his hotel to any of my friends and family.

10/10 優異

TICTAC

讚好：整潔度、職員與服務和客房舒適度
この価格でこの快適さは次回も必ず使う
場所はホアンキエム湖周辺の旧市街地、治安には注意の必要な所だが、旅行会社も多く、食事、買い物にも便利で都合の良い所。まだ新しい建物で、４星にランキングされた清潔で設備も整ったホテル。朝食のバフェットも洋式、ベトナム式とバラエティに富み充実している。日本語を話せるスタッフもいて、苦労することはないお勧めのホテル。

10/10 優異

Traveling expats

讚好：整潔度、職員與服務和客房舒適度
Great place to stay
This hotel was ideal for our travel needs. If you are looking for a pool etc. this is not the place for you. But if you want a place in a great location with a great staff,clean rooms, and an excellent breakfast then you will love this place. We would go back in a heartbeat!

8/10 不錯

Traveling expats

讚好：整潔度、職員與服務和客房舒適度
Would definitely go back
This was the perfect hotel for our stay in the old quarter of Hanoi. The staff were wonderful and helpful from wake up calls, to arranging for a taxi, to directions and providing maps to locations in the quarter. They even helped us arrange for a massage at a wonderful spa and advised us on what we should pay for taxis etc. rooms were clean,breakfast which is included was a great mix of western and Asian cuisine. Not a single complaint.

10/10 優異

Jenny Sheehan

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
We were very impressed by the Dolce Vita. We initially stayed there before leaving for Halong Bay for three days. We were upgraded to a fantastic room which was spacious with a large bathroom plus balcony. Upon our return to Hanoi we stayed there a further two nights and once again were upgraded. The staff were very friendly and we would have no hesitation in recommending this hotel and would definitely stay there again ourselves.

8/10 不錯

Jens (Denmark)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Ok 3-star hotel In the midle of everything.
Ok 3-star hotel, ekcellent breakfast. The internet functions well at least in the lobby. The hotel is in the midle of the most exiting quarter of the city; however the street in front of the hotel is so buzy with motorbikes that it should be considered, especially by elderly people.

10/10 優異

Maryève (Lausanne)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
recommandons cet hôtel de Hanoi
Très bel hôtel, bien situé dans le vieux quartier de Hanoi, chambre très propre, style sobre, tranquille ( on entend pas les motos de la rue), lit plus grand qu'un queen! eau chaude un peu limité... personnel accueillant, chaleureux, serviable, buffet petit-déjeuner très bien.

6/10 一般

Stéphanie (France)

讚好：職員與服務和客房舒適度
Dolce Vita à Hanoi : chambre humide mais bonne situation
Hotel pour touriste bien situé, mais pour ma part j'ai eu une chambre très humide qui sentait mauvais. Du coup le rapport qualité prix me semble très moyen. Bon petit déjeuner. Accueil correct.

10/10 優異

Dawn

讚好：整潔度和職員與服務
Good location clean rooms staff
Good location clean rooms staff very helpful and friendly.Ended up extending our stay here from 1night to 4nights.Overall would recommend it to anyone.

10/10 優異

arnaud (Toulouse, france)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
super hotel
l hotel est en plein centre du centre historique de Hanoi, les chambres sont tres propres, comme neuves, bien entretenues. L hotel est en plein coeur des animations mais est tres tres calmes, a l interieur. Le petit dejeuner est copieux. N'hesiter pas a y faire un sejour.

2/10 很差

Cher (Adelaide Australia)

不滿：整潔度、職員與服務、住宿狀況和客房舒適度

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度