評分根據 1,063 篇真實評價而定

4.7 /5
85% 旅客推薦
4.7 客房整潔度
4.9 服務和員工
4.7 客房舒適度
4.6 酒店狀況
Expedia 智遊網 真實評價
5/5
由經認證旅客提供

張貼日期:2019年8月4日 網站:Expedia
來自酒店經理的回應
Andy Vu, 酒店經理 於 2019年8月5日回覆
Dear Sir/Madam, Thank you for staying with us as well as taking time to write your review about us. We would take the opportunity to welcome you back to our hotel on your next trip in Hanoi. Thanks again for saving your time sharing your experience at our hotel. Best regards, Andy Vu Director of Sales
4/5
由經認證旅客提供

張貼日期:2019年7月18日 網站:Expedia
Good service and friendly staff who would always offer help.
來自酒店經理的回應
Andy Vu, 酒店經理 於 2019年7月18日回覆
Dear Sir, On behalf of the Oriental Hospitality Group, I would like to share our gratitude with you for your recent stay at our hotel. I am very happy when know that you had a pleasant and enjoyable stay at our hotel. Our team always try their best to provide the best service as we can, and this is the points that I was very impressed and proud of them so far. We promise that we will keep up the good work to make sure that at your next visit to our hotel, we will welcome you and deliver the better and better product. Looking forward to meeting you at your return trip to Hanoi. Wish you have a nice day! Kind regards,
5/5
由經認證旅客提供

張貼日期:2019年7月14日 網站:Expedia
住宿大都歐美人士,酒店員工英文流暢,溝通沒問題!但對於部分不會英文的遊客,則略顯不方便!
來自酒店經理的回應
Andy Vu, 酒店經理 於 2019年7月16日回覆
Dear Sir/Madam,   Thank you for staying with us as well as taking the honor to receive your outstanding review about us. Your review would be passed to whole hotel staffs like a reward for their attempt improving better service. We would take the opportunity to welcome you back to our hotel on your next trip in Hanoi. Thanks again for saving your time sharing your experience at our hotel.   Regards Andy Vu
4/5
由經認證旅客提供

張貼日期:2019年6月12日 網站:Expedia
服務親切英文流利,尤其是報到時的飲料水果招待,可舒緩炎熱天氣下的旅途勞累
來自酒店經理的回應
Andy Vu, 酒店經理 於 2019年6月14日回覆
Dear Sir/madam, Thank you for staying with us as well as taking time to write your review about us. We would take the opportunity to welcome you back to our hotel on your next trip in Hanoi. Thanks again for saving your time sharing your experience at our hotel. Best regards, Andy Vu
4/5
由經認證旅客提供

性价比很高的酒店!

張貼日期:2019年5月21日 網站:Hotels
还不错的酒店,位置佳,在河内的老城区,我们定的房型很特别,是两间可以连通的,酒店的前台特别热情,有问必答,早餐是现点现做的,味道不错!退房的时候预约了酒店的车送去机场,价格也很合理!
來自酒店經理的回應
Andy Vu, 酒店經理 於 2019年6月14日回覆
Dear Mr./Ms. Shuyi,   Thank you for staying with us as well as taking the honor to receive your outstanding review about us. Your review would be passed to whole hotel staffs like a reward for their attempt improving better service. We would take the opportunity to welcome you back to our hotel on your next trip in Hanoi. Thanks again for saving your time sharing your experience at our hotel.   Regards Andy Vu
5/5
由經認證旅客提供 來自:Taipei

張貼日期:2019年5月13日 網站:Expedia
員工親切,但一次訂四件房只有一間升等,搞得其他三間有點尷尬
來自酒店經理的回應
Andy Vu, 酒店經理 於 2019年5月15日回覆
Dear Sir/madam,   Thank you very much for choosing our hotel as your accommodation in Hanoi city. We are so delighted to hear your good review about us. We know that nothing is perfect, however, we will always try our best to bring you the most memorable impression in our beautiful city. We hope that our hotel services and staff will be an unforgettable after-taste to welcome you back next time.   Sincerely, Andy Vu
4/5
由經認證旅客提供

張貼日期:2019年5月9日 網站:Hotels
來自酒店經理的回應
Andy Vu, 酒店經理 於 2019年5月10日回覆
Dear Mr/Ms. Yuhui, Thank you for staying with us as well as taking time to write your review about us. We would take the opportunity to welcome you back to our hotel on your next trip in Hanoi. Thanks again for saving your time sharing your experience at our hotel. Best regards, Andy Vu
5/5
由經認證旅客提供

張貼日期:2019年5月3日 網站:Expedia
酒店地点非常方便,观光購物完全可步行到达,免却有机会坐上黑出租車麻烦!酒店員工友善熱情细心,在退房那天早上寄存了行李,在河內炎热天气下作最后血購物后返回,員工自动送上冰水,非常开心!房內唯一缺少是坐椅或沙发!
來自酒店經理的回應
Andy Vu, 酒店經理 於 2019年5月5日回覆
Dear Sir/Madam, Thank you for staying with us as well as taking the honor to receive your outstanding review about us. Your review would be passed to whole hotel staffs like a reward for their attempt improving better service. We would take the opportunity to welcome you back to our hotel on your next trip in Hanoi. Thanks again for saving your time sharing your experience at our hotel. Regards Andy Vu
5/5
由經認證旅客提供

張貼日期:2019年5月2日 網站:Hotels
隔音可再加強
來自酒店經理的回應
Andy Vu, 酒店經理 於 2019年5月18日回覆
Dear Mr/Ms.Yu Yang,   Thank you very much for choosing our hotel as your accommodation in Hanoi city. We are so delighted to hear your good review about us. We know that nothing is perfect, however, we will always try our best to bring you the most memorable impression in our beautiful city. We hope that our hotel services and staff will be an unforgettable after-taste to welcome you back next time.   Sincerely, Andy Vu
5/5
由經認證旅客提供

張貼日期:2019年4月25日 網站:Hotels
來自酒店經理的回應
Andy Vu, 酒店經理 於 2019年4月27日回覆
Dear Sir/Madam, Thank you for staying with us as well as taking the honor to receive your outstanding review about us. Your review would be passed to whole hotel staffs like a reward for their attempt improving better service. We would take the opportunity to welcome you back to our hotel on your next trip in Hanoi. Thanks again for saving your time sharing your experience at our hotel. Regards Andy Vu