A good experience for staying here if one interested in explore of the old city. It is walkable to most landmarks.
There is a small dining room but only provide breakfast, if one arrives late at night & not familiar the neighborhood, it would not be a good experience. Hotel should open the restaurant for dinner, not a long menu but simple one to meet the demand.
Staffs speak enough English to communicate but need further study of the language.
There is an airport bus not far from the hotel, 5 minutes walk & it is right by the lake, it cost USD 2 one way & run every 15 minutes.
We had a good time in Ha Noi.