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Schlosshotel Hellenstein

4.5 star property
Luxury Heidenheim an der Brenz hotel connected to the convention centre, 4-minute walk to Hellenstein Castle

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Photo gallery for Schlosshotel Hellenstein

Sauna, steam room
Terrace/patio
View from room
Sauna, steam room
Meeting facility
Nestled near Hellenstein Castle, Schlosshotel Hellenstein offers a tranquil retreat with a garden, playground, and spa. Families can enjoy hiking/biking or relax at the Regional cuisine restaurant while kids indulge in meals designed for them.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Bar
  • Gym
  • Pet-friendly

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Suite

1 bedroom, hypo-allergenic bedding, Select Comfort beds, minibar

Suite

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Fridge
HDTV
Hypo-allergenic bedding
Pillow menu
  • 517 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Balcony

1 bedroom, hypo-allergenic bedding, Select Comfort beds, minibar

Suite, Balcony

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
HDTV
Hypo-allergenic bedding
Pillow menu
  • 517 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room

1 bedroom, hypo-allergenic bedding, Select Comfort beds, minibar

Executive Room

9.4 out of 10
Exceptional
(21 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
HDTV
Hypo-allergenic bedding
Pillow menu
Select Comfort bed
Separate bedroom
  • 280 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, Balcony

1 bedroom, hypo-allergenic bedding, Select Comfort beds, minibar

Executive Room, Balcony

10.0 out of 10
Exceptional
(6 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
HDTV
Hypo-allergenic bedding
Pillow menu
Select Comfort bed
  • 280 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

1 bedroom, hypo-allergenic bedding, Select Comfort beds, minibar

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(17 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
HDTV
Hypo-allergenic bedding
Pillow menu
Select Comfort bed
Separate bedroom
  • 280 sq ft
  • Sleeps 3
  • 1 King Bed
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About the area

Map
Hugo-Rupf-Platz 2, Heidenheim an der Brenz, BW, 89522

What's nearby

  • Congress Centrum Heidenheim - 1 min walk - 0.0 km
  • Hellenstein Castle - 3 min walk - 0.3 km
  • Voith-Arena - 8 min walk - 0.7 km
  • Wildlife Park Eichert - 9 min walk - 0.8 km
  • HellensteinBad Aquarena - 16 min walk - 1.4 km

Getting around

  • Heidenheim Station - 16 min walk
  • Stuttgart (STR) - 79 min drive

Restaurants

  • ‪König Wilhelm - Kneipe-Pub-Bar - ‬12 min walk
  • ‪schlosskeller - ‬10 min walk
  • ‪Gesellschaftsgarten - ‬12 min walk
  • ‪La Strada - ‬12 min walk
  • ‪Schlosshotel Bar - ‬1 min walk

About this property

Schlosshotel Hellenstein

Luxury family-friendly hotel near Hellenstein Castle
Located close to Wildlife Park Eichert, Schlosshotel Hellenstein provides a terrace, a garden and a playground. Active travellers can enjoy hiking/biking trails at this hotel. Take some time to relax at the on-site spa. The on-site Regional cuisine restaurant, Schlossrestaurant, offers lunch, dinner, light fare and children's meals. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), self-parking (surcharge) and an electric car charging station
  • Express check-out, express check-in and a computer station
  • A gift shop, tour/ticket information and 13 meeting rooms
Room features
All 115 rooms have comforts, such as pillow menus and laptop-compatible safes, in addition to thoughtful touches, such as laptop-friendly workspaces and air conditioning.
More amenities include:
  • Hypo-allergenic bedding, Select Comfort beds and cots/infant beds (surcharge)
  • Bathrooms with baths or showers and free toiletries
  • 37-inch HDTVs with cable channels
  • Separate sitting areas, coffee/tea makers and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free offsite parking
  • Parking on site (EUR 8 per night)
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 12.50 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Brasserie
  • Lounge Bar
  • Schlossrestaurant
  • Terrasse und Biergarten

Things to do

  • 24-hour gym
  • Full-service spa
  • Hiking/biking trails
  • Piano
  • Playground
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • 13 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area
  • Terrace

Full-service spa

  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2009
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Hypo-allergenic bedding
  • Pillow menu
  • Select Comfort mattress

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 37-inch HDTV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 16

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 12 per pet, per night
Service animals are welcome, and are exempt from fees
Up to 14 kg per pet
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 30 per day.
Cots (infant beds) are available for EUR 20 per day

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 12.50 per person
  • Self-parking fee: EUR 8 per night
  • Pet fee: EUR 12 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 20 per day
  • Rollaway bed fee: EUR 30 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior, and is displayed on this page as 4.5 stars.

Property is also known as

Schlosshotel Park Consul Heidenheim Hotel
Schlosshotel Park Consul Heidenheim Heidenheim an der Brenz
Schlosshotel Park Consul Heidenheim
Best Western Premier Schlosshotel Park Consul
Schlosshotel Park Consul Hein
Schlosshotel Hellenstein Hotel
Schlosshotel Park Consul Heidenheim
Schlosshotel Hellenstein Heidenheim an der Brenz
Schlosshotel Hellenstein Hotel Heidenheim an der Brenz

Frequently asked questions

Is Schlosshotel Hellenstein pet-friendly?

Yes, this hotel allows pets with a maximum weight of up to 14 kg per pet. There's a fee of EUR 12 per pet, per night. Service animals are exempt from fees.

How much is parking at Schlosshotel Hellenstein?

Self-parking is available for EUR 8 per night. There is free parking nearby.

What time is check-in at Schlosshotel Hellenstein?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at Schlosshotel Hellenstein?

Checkout is at 11 AM. Late checkout is available for a fee (subject to availability).

Where is Schlosshotel Hellenstein located?

This family-friendly Heidenheim an der Brenz hotel is located in the historical district, within a 15-minute walk of Hellenstein Castle and Wildlife Park Eichert. Steiff Museum and Charlotte Cave are also within 9 mi (15 km). Heidenheim Station is 16 minutes by foot and Heidenheim Voithwerk Station is 19 minutes.

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Reviews

Schlosshotel Hellenstein Reviews

9.2

Wonderful

9.4

Cleanliness

9.0

Location

9.2

Staff & service

9.0

Eco-friendliness

9.2

Property conditions & facilities
Rating 10 - Excellent. 325 out of 503 reviews
Rating 8 - Good. 143 out of 503 reviews
Rating 6 - Okay. 30 out of 503 reviews
Rating 4 - Poor. 2 out of 503 reviews
Rating 2 - Terrible. 3 out of 503 reviews

Reviews

10/10 Excellent

Corinne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Princess near the castle!

Amazing, great view, good parking, clean and wonderful breakfast
Stayed 2 nights in Mar 2025

10/10 Excellent

KAMEALYA

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in May 2025

10/10 Excellent

Tomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was, as usual a perfect stop for us with the whole family including dog. Very friendly and professional personnel and great location. Breakfast is a very fulfilling and tasty experience. Highly recommended.
Stayed 1 night in Jul 2023

10/10 Excellent

Olegs

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant stay in a very nice hotel. Only thing you should not forget is to ask to clean your room if you stay longer than 1 night. To Legoland it takes 35-40 minutes drive from the hotel which makes it convenient if you plan to visit Legoland and looking for a nearby place to stay. Breakfast was very good. Overall facilities are quite fresh and nice. There is also a castle nearby to visit. Attached pool was closed in the beginning of August but we were offered to visit public pool which is located few hundred meters from the hotel.
Stayed 3 nights in Aug 2022

8/10 Good

Michael

Liked: Staff & service, amenities, property conditions & facilities
Clean building and property. Good breakfast and nice staff. Some stains on carpets in hallways on 2nd floor. The curtains had a large tear on the left panel. Did not seem to be as high quality as several years ago when it was a Best Western property. Good parking with electric car charging. Poor weather did not allow us to sit outside for the views of the city and Castle.
Stayed 3 nights in Sep 2022

10/10 Excellent

Diane

Liked: Cleanliness, amenities, property conditions & facilities
Sehr freundliches Personal, wunderbares Zimmer. Ein herrlicher Aufenthalt.
Stayed 1 night in Oct 2025

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr freundliches Personal und alles sehr großzügig im Hotel
Stayed 1 night in Sep 2025

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, property conditions & facilities
>Alles bestens, danke
Stayed 1 night in Sep 2025

8/10 Good

Leonardo

Liked: Amenities, property conditions & facilities
Alles 👍
Stayed 1 night in Aug 2025

6/10 Okay

Waseem Shafi

Disliked: Amenities
Good
Stayed 6 nights in Aug 2025

6/10 Okay

Matthias

Liked: Cleanliness
Disliked: Staff & service
Check in unfreundlich und lustlos. Frühstück mittelmäßig, Aufbackbrötchen, Spiegeleier vor gebraten auf großem Tablett, keine Eierbecher.
Stayed 1 night in Aug 2025

10/10 Excellent

Harold

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fijn hotel met zeer vriendelijk en behulpzaam personeel
Stayed 2 nights in Aug 2025

8/10 Good

Kirsten

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die Zustellbetten waren zu hart und unbequem
Stayed 1 night in Aug 2025

8/10 Good

Doris

Liked: Cleanliness, staff & service, amenities
Schöne Lage, Tiefgarage könnte im Preis inbegriffen sein
Stayed 1 night in Aug 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful, luxury property conveniently located in Heidenheim
Stayed 3 nights in Aug 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Great property
Stayed 1 night in Jul 2025

8/10 Good

Irina

Liked: Cleanliness, staff & service, property conditions & facilities
Vielen Dank, wir kommen wieder.
Stayed 1 night in Jul 2025

10/10 Excellent

Dieter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles bestens
Stayed 1 night in Jul 2025

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fin beliggenhed

Godt sted til overnatning på turen sydpå. Smuk udsigt og god restaurant. God parkering (tilkøb). Ikke muligt at bruge ladeautomat i den lukkede parkeringskælder, da der ikke er mobiladgang, og man derfor ikke kan oprette sig som my bruger eller scanne QR koden. Forhåndsinfo om ladeoperatør vil gøre det muligt, at oprette sin profil på forhånd.
Stayed 1 night in Jul 2025

10/10 Excellent

Tomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vi älskar att bo här - ligger perfekt, bra pris för ett mycket bra hotell bara en kort skön promenad ner till stadskärnan. Bra frukost och trevlig personal.
Stayed 1 night in Jun 2025

10/10 Excellent

Jörg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lediglich am Restaurantservice gab es etwas auszusetzen, weil das Computerprogramm nicht lief wurden die Gäste nur sehr schleppend mit Getränken und Speisen versorgt. Das Hotel war erstklassig!
Stayed 3 nights in Jun 2025

10/10 Excellent

Dorsaf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mycket bra hotell😊
Stayed 1 night in Jun 2025

10/10 Excellent

Thorsten

Liked: Cleanliness, amenities, property conditions & facilities
Gute Zimmerausstattung, Frühstück war sehr gut. Die Bar ist einladend. In wenigen Fahrminuten ist das Steiff-Museum, was schön war zu besuchen. Insbesondere für Kinder ein Muss.
Stayed 1 night in May 2025

10/10 Excellent

Bettina

Liked: Cleanliness, amenities, property conditions & facilities
Personal an der Rezeption war sehr nett.Das Hotel liegt sehr gut für verschiedene Aktivitäten.
Stayed 1 night in May 2025

10/10 Excellent

Munis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wie bei den vorherigen Aufenthalten war alles perfekt!
Stayed 1 night in May 2025