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佐治酒店的評價

3.5 out of 5
佐治酒店
B630, NE46 4EW, Hexham, England

評價

7.2

不錯

10 分評分，優異；263 則評價中有 61 則" "
8 分評分，不錯；263 則評價中有 98 則" "
6 分評分，一般；263 則評價中有 57 則" "
4 分評分，欠佳；263 則評價中有 29 則" "
2 分評分，很差；263 則評價中有 18 則" "

7.2/10 

整潔度

7.8/10 

職員與服務

6.4/10 

設施服務

6.2/10 

住宿狀況

7.0/10 

環保程度

評價

8/10 不錯

Edward

於 2024 年 4 月住了 1 晚

8/10 不錯

Stuart (Solihull)

伴侶同遊
讚好：職員與服務和設施服務
不滿：住宿狀況
Property was in a great location on the river with lovely views. Staff were very helpful. The bar and restaurant at the property looked like they had been refurbished. The food was good and the staff were nice although our order did get messed up on one of the nights. On the negative side the room we were given was very old and dated and needed some work. There was no TV remote (we did report this but they didn't have any extra's that worked) and the bathroom had seen better days. The room looked nothing like the pictures on Expedia. We were only there for 2 nights but would have complained if we had booked a longer stay.
於 2024 年 3 月住了 2 晚

10/10 優異

Kev

商務旅客, 多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Was there for work and surrounding area..was a lovely location
於 2024 年 3 月住了 2 晚

8/10 不錯

Kay

家人同遊
讚好：整潔度、職員與服務和設施服務
We had a nice stay, the food was lovely. The leisure facilities could do with an update. We enjoyed using the pool and steam room but it was a pity the sauna was out order.
於 2024 年 3 月住了 1 晚

8/10 不錯

Kevin

讚好：整潔度、職員與服務和住宿狀況
Cosy hotel with lovely view's of the bridge and river.
於 2024 年 2 月住了 1 晚

8/10 不錯

Amanda

於 2024 年 1 月住了 1 晚

8/10 不錯

John

讚好：整潔度、職員與服務和設施服務
It must be 30 years since we last stayed at The George and that was when it was a Swallow Hotel! Last minute booking and very pleased with our stay, gad a room that overlooked the river, the room was clean and comfortable. Breakfast was a buffet and a good variety was available. Staff were friendly and attentivive. They informed us it was soon to be renovated so we'll look forward to what it will become! Our next visit will be a lot sooner than 30 years!
於 2023 年 12 月住了 1 晚

10/10 優異

Dean

於 2023 年 12 月住了 2 晚

10/10 優異

Krzysztof

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 2 晚

6/10 一般

Mark

伴侶同遊
不滿：整潔度、設施服務和住宿狀況
The setting of the George is quite idyllic and, as on previous visits, there is a welcoming atmosphere. The beds and shower facilities were also fine. However, many aspects were poor and represent further overall deterioration. The washbasin in the en suite was severely cracked and had been amateurishly filled. We felt unable to use it and saw it as a health hazard. The bodging of the splashback tiles was even worse. The toilet handle was loose, as was the toilet seat. The main room carpet had not been vacuumed. The radiator paint was peeling off and looked awful. One of the tea/coffee mugs had tea drip stains on the outside. The bar food was decidedly mediocre, though not cheap. I tried a pint of the one draught beer available and it was undrinkable. The barman allowed me a pint of keg beer as a replacement but insisted that there was nothing wrong with the draught beer and that it was the best in the area. He seems a nice man but has no idea of how to look after real ale and what it should look/taste like. As with the problems in the room, the staff response was superficially pleasant but resolutely defensive and in denial. This was our third visit to a potentially great hotel but the experience has got progressively worse and, sadly, we won’t be back.
於 2023 年 12 月住了 1 晚

10/10 優異

Clarence

於 2023 年 11 月住了 1 晚

10/10 優異

MHAIRI

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Property dated and could do with a lick of paint. Staff were extremely helpful. Especially the lady on reception on the evening we arrived. The gentleman in bar was very helpful.
於 2023 年 11 月住了 3 晚
General Manager 於 2023年11月20日的回應
Hello Mhairi,Thank you for taking the time to leave the review, I will pass on your kind words to the staff. Kind RegardsGeneral Hotel Manager

10/10 優異

Sheralee

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Fantastic location
The hotel was situated in a lovely quiet location near to the river. The views from the garden were stunning. The staff were extremely helpful and friendly and the atmosphere was great. The facilities were good everything we needed, restaurant, bar and pool if required. Would definitely recommend. Great value for money.
於 2023 年 11 月住了 1 晚
Hotel General Manager 於 2023年11月20日的回應
Hello Sheralee,Thank you for taking the time to leave the review, we delighted to hear you enjoyed your stay.Kind Regards,Hotel General Manager

8/10 不錯

真實旅客

讚好：整潔度、職員與服務和客房舒適度
於 2023 年 10 月住了 2 晚

10/10 優異

Richard

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 5 晚

8/10 不錯

Richard

商務旅客
讚好：整潔度、職員與服務和客房舒適度
於 2023 年 10 月住了 3 晚

10/10 優異

Richard

於 2023 年 10 月住了 4 晚

10/10 優異

Philip

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Lovely room, nice welcome & friendly staff. Wonderful location. Excellent entertainment on Saturday evening, a lovely extra surprise.
於 2023 年 9 月住了 1 晚
Hotel General Manager 於 2023年11月20日的回應
Dear phillip,Thank you for taking the time to leave the review, I am delighted to hear you enjoyed your stay. Kind RegardsHotel General Manager

8/10 不錯

Julia

讚好：整潔度和職員與服務
Beautiful settings easy access for waking
於 2023 年 9 月住了 2 晚
General Manager 於 2023年9月28日的回應
Thank you for your review! Hopefully we can welcome you back again!

8/10 不錯

STEPHAN (Clover)

於 2023 年 9 月住了 1 晚

10/10 優異

Jon

於 2023 年 9 月住了 1 晚
General Manager 於 2023年9月28日的回應
Dear Jon Thank you for your kind review, hope to see you again soon!

4/10 欠佳

Frances

多人同遊
讚好：職員與服務
不滿：整潔度和住宿狀況
Could be lovely
A very dissapointing hotel. Pool was ok but changing rooms were dirty and a very poor shower. Our room had black mould around windows and shower, and toilet and glass shelf were dusty so obviously not been cleaned properly before we arrived. Beds were really comfy till i discovered a very unpleasant mark on my sheet. Which the receptionist had to change!! Stayed a week and in all that time we didnt see any cleaners at all serving any room. Breakfast was ok but very basic. Had to use room towels for pool and then wait at reception to get them replaced. Location was lovely and very central for all we wanted to do, ideal for a walking base. How this is 3 star i will never know. Did have a lovely pizza from the bar menu one night. Staff were friendly enough but seem to be stretched the whole time. This could be a lovely place, but it needs a lot of more attention to detail. Ok if your a walker staying 1 or2 nights but not for a weeks holidays. On the face of it all was good but a very tatty hotel that needs more staff and care. Gardens could be beautiful but there unkempt. Would not be recommending this hotel.
於 2023 年 9 月住了 6 晚
General Manager 於 2023年9月28日的回應
Dear FrancisThank you for your review. All the best

6/10 一般

andrew

家人同遊
讚好：職員與服務
不滿：整潔度和住宿狀況
room with a view
location very good and views over the river amazing ,however hotel is in serious need of redecoration carpets and walls very shabby mold to bathroom wall and windows
於 2023 年 9 月住了 2 晚
General Manager 於 2023年9月28日的回應
Dear Andrew Thank you for your review. We are working hard behind the scenes to get the place to a better standard in some areas of the hotel, hope we can welcome you back to see the improvements we have made.

6/10 一般

Richard

伴侶同遊
讚好：職員與服務
不滿：整潔度
The hotel is nice. Somewhat outdated and needs a bit more attention to detail with regard to room cleaning. Restaurant and staff were great. Excellent breakfast.
於 2023 年 9 月住了 1 晚
General Manager 於 2023年9月28日的回應
Dear RichardI will certainly share your comments with the staff and hope we can welcome you back again!

4/10 欠佳

david

不滿：住宿狀況和客房舒適度
Mr
The hotel is in bad need of redecorating and upgrading requested a double room but was provided with two single beds also don’t thing this was an upgraded room as booked
於 2023 年 9 月住了 2 晚
General Manager 於 2023年9月28日的回應
Hi David Thank you for your review. I checked your booking and you have booked a standard room with 2 single beds which you would have had a confirmation of through Hotels.com. I am happy to help should you provide us with the details you have stated in your review. All the best

8/10 不錯

Chris

伴侶同遊
讚好：職員與服務、設施服務和住宿狀況
No nonsense and unpretentious hotel in superb countryside. Great centre for walking Hadrian’s Wall. Good Breakfast to start the day
於 2023 年 9 月住了 2 晚
General Manager 於 2023年9月28日的回應
Dear Chris Glad you had a lovely stay and hope we can welcome you back again!

10/10 優異

Janet

於 2023 年 9 月住了 1 晚
General Manager 於 2023年9月28日的回應
Dear Janet Thank you for your 5 star review, hope to see you again soon! :)

10/10 優異

Eileen

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Beautiful location, pool & Gym
Great location & good for sunset drink outside, on riverside. Loved the Pool and gym and enjoyed good food at the restaurant . Comfy lounges for meeting fellow guests. Highly recommend staying here.
View from lawn
Public room
2nd public room of three plus there is a bar
於 2023 年 9 月住了 1 晚
General Manager 於 2023年9月28日的回應
Dear Eileen Thank you for your kind review, glad you had a lovely stay! Hope to welcome you back again soon. All the best

10/10 優異

Val

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We enjoyed the style and location of this hotel.
於 2023 年 9 月住了 2 晚
General Manager 於 2023年9月28日的回應
Dear Val Thank you for your 5 star review, glad you had a nice stay and hoping that we can welcome you back again. All the best

6/10 一般

Suzanne

多人同遊
讚好：職員與服務
Quite location, nice village nearby with local pub good food, staff friendly rooms comfortable.
於 2023 年 8 月住了 2 晚
manager 於 2023年9月28日的回應
Dear Suzanne, I am so pleased that you enjoyed your stay at George. We are always trying to improve and your feedback is therefore very valuable to us and much appreciated. I will discuss your comments with my team and we hope to welcome you back to George so that you can see what we have done!Best wishes, General Manager

8/10 不錯

Charlotte

於 2023 年 8 月住了 1 晚
General Manager 於 2023年9月28日的回應
Thank you Charlotte!

8/10 不錯

Peter

讚好：整潔度、設施服務和住宿狀況
Leisure facilities.
於 2023 年 8 月住了 1 晚
manager 於 2023年9月28日的回應
Dear Peter, I am so pleased that you enjoyed your stay at George. We are always trying to improve and your feedback is therefore very valuable to us and much appreciated. I will discuss your comments with my team and we hope to welcome you back to George so that you can see what we have done!Best wishes, General Manager

6/10 一般

Jose Juan

家人同遊
讚好：整潔度和職員與服務
於 2023 年 8 月住了 1 晚
General Manager 於 2023年9月28日的回應
Thank you for your review. All the best

10/10 優異

Sharon

於 2023 年 8 月住了 1 晚
General Manager 於 2023年9月28日的回應
Thank you for your 10/10 Sharon!

8/10 不錯

Mark (Burnley)

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Pleasant quiet location.
於 2023 年 8 月住了 1 晚
General Manager 於 2023年8月13日的回應
Dear Mark,Many thanks for your wonderful feedback, which means a lot to myself and our staff. We are so pleased that you enjoyed your stay and look forward to welcoming you back to George very soon!Best wishes, General Manager

8/10 不錯

R

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
England in minature
curious place, partially lost its way, but still welcoming & comfortable. Looking for its USP and who its customers will be. A wide range of England on holiday !
於 2023 年 8 月住了 1 晚
General Manager 於 2023年8月13日的回應
Dear R,Thank you for your kind review and I am so glad you enjoyed your stay at George. We are thrilled to be welcome guests back and hope to see you again soon!Best wishes, General Manager

10/10 優異

Debra

於 2023 年 8 月住了 1 晚
General Manager 於 2023年9月28日的回應
Thank you for your 5* review Debra!

8/10 不錯

Margaret

讚好：整潔度、職員與服務和客房舒適度
Fantastic staff. Couldn’t have been more helpful. Bed was comfortable but pillows need replacing.
於 2023 年 8 月住了 2 晚
General Manager 於 2023年8月13日的回應
Dear Margaret,Thank you for your kind review and I am so glad you enjoyed your stay at George. We are thrilled to be welcome guests back and hope to see you again soon!Best wishes, General Manager

10/10 優異

Lee

讚好：整潔度、職員與服務和住宿狀況
On arrival the George hotel is situated on the path for Hadrian’s wall and located on the river Tyne north with outstanding views looking over the river the garden is beautiful with plenty of sitting areas to enjoy the views, staff throughout where excellent very pleasant and made you feel welcome the room was very clean especially the shower room the beds where very comfortable to sleep in with options to have more pillows should you require the evening meal was very nice my only concern was I wish we was spread out more within the dining room as we was early to arrive for dinner the room was still empty with lots of tables to choose from but we was placed right next to a couple which made privacy a little difficult, but overall my stay was excellent and credit to staff who work very hard to make sure our stay was pleasant, and the pool and leisure facilities where ample enough for us and met are requirements, we shall be returning again in the future.
於 2023 年 8 月住了 1 晚
General Manager 於 2023年8月13日的回應
Dear Lee,Thank you for your kind review and I am so glad you enjoyed your stay at George. We are thrilled to be welcome guests back and hope to see you again soon!Best wishes, General Manager

10/10 優異

Anthony

伴侶同遊
讚好：整潔度、職員與服務和設施服務
In lovely surroundings by the riverbank. Convenient for access to Hadrians Wall sites. Good restaurant for dinner and breakfast. Pleasant and helpful staff.
於 2023 年 7 月住了 4 晚
General Manager 於 2023年7月31日的回應
Dear Anthony,I am so glad that you enjoyed your stay at George and we really appreciate your kind feedback. Please visit us again as we would love to welcome you back for another 5* stay!!Best wishes, General Manager

8/10 不錯

David

於 2023 年 7 月住了 1 晚

8/10 不錯

Henriette

家人同遊
讚好：整潔度和職員與服務
Wir hatten hier einen sehr angenehmen Aufenthalt. Alle, die in diesem Hotel arbeiten, sind sehr freundlich und hilfsbereit. Die Umgebung und Landschaft ist wunderschön.
於 2023 年 7 月住了 3 晚
General Manager 於 2023年7月31日的回應
I am so glad that you enjoyed your stay at George and we really appreciate your kind feedback. Please visit us again as we would love to welcome you back for another 5* stay!! Best wishes, General Manager

6/10 一般

Nicola

家人同遊
讚好：職員與服務
不滿：設施服務和住宿狀況
We stayed in a superior room, but this is a deceptive description. The bed head a Grange around it that was so high it was impossible to get in or out of it without having the thick bar painfully sticking in your legs. We stayed 2 nights and did not have our room cleaned on the second day. When we complained reception said we should have been told that we needed to put the sign on the door (which we were not told) and the cleaners had now gone home. They did deliver clean towels. Considering the room had recently been redecorated the TV aerial also did not work, and it seemed nobody had actually tested the room. The pool and spa area are very old and tired, looking grubby and crusty around the drains and jacuzzi switches. The george is a very average hotel and not worth the cost of the rooms. We would not stay again
於 2023 年 7 月住了 2 晚
General Manager 於 2023年8月18日的回應
Dear Nicola,I was most disappointed to read that you did not enjoy your stay with us. We are continuing to refresh the bedrooms at George following its closure and unfortunately it seems you were put in a room that is yet to be updated. Rest assured that we take such feedback extremely seriously and will work hard to ensure all future guests have a better experience. Best wishes,General Manager

8/10 不錯

Pam

家人同遊
讚好：整潔度和職員與服務
Lovely old 17 century by the river
於 2023 年 7 月住了 1 晚
General Manager 於 2023年8月18日的回應
Dear Pam,I am so glad that you enjoyed your stay at George and we really appreciate your kind feedback.Best wishes, General Manager

10/10 優異

James

於 2023 年 7 月住了 1 晚

8/10 不錯

Peter

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 7 月住了 2 晚

10/10 優異

Jean

伴侶同遊
Had a lovely stay gym needs updating and parts of hotel but was clean and staff were great
於 2023 年 7 月住了 2 晚
General Manager 於 2023年8月18日的回應
Dear Jean,Thank you for your kind review and I am so glad you enjoyed your stay at George. We just redecorated the pool and will review the gym. Hope to welcome you back on your next visit at Chollerford. Best wishes, General Manager

10/10 優異

James

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Present for Daughter. Thank you little Heather went way above and beyond to make stay in enjoyable. Can’t fault them x
於 2023 年 7 月住了 1 晚

8/10 不錯

Shirley

伴侶同遊
讚好：整潔度和職員與服務
The property is nicely situated by the river with well maintained gardens backing onto the river. Lots of tables and seats outside to enjoy drinks or a meals outside if the weather is good. The bar menu is extensive and what we ordered arrived quickly and was very nice. The hotel is kept very clean, the staff and service were excellent. The only thing letting this hotel down was our room (maybe the others are better). It was clean but basic and very much needed refurbished especially the bathroom. So I thought it was well overpriced at £140 for a double room B&B. I would stop in again for a meal or drinks but not stay overnight again. If you are walking the Hadrian's Wall Long Distance Path it is very convenient and well placed for a one night stay. If you have access to a vehicle and are away for a romantic break, this is not the place.
於 2023 年 7 月住了 1 晚
General Manager 於 2023年8月18日的回應
Dear Shirley,Many thanks for your wonderful feedback, which means a lot to myself and our staff. We are so pleased that you enjoyed your stay and look forward to welcoming you back to George very soon!Best wishes, General Manager

8/10 不錯

Jeffrey

家人同遊
讚好：職員與服務和客房舒適度
不滿：住宿狀況
於 2023 年 7 月住了 1 晚