The room size is decent , location is great, next to JR and restaurants and grocery shops nearby. The room is very clean and overall service is excellent
Lung yan
於 2023 年 2 月住了 3 晚
10/10 優異
真實旅客
家人同遊
2023年1月28日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
真實旅客
於 2023 年 1 月住了 2 晚
10/10 優異
真實旅客
商務旅客
2019年12月28日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
真實旅客
於 2019 年 12 月住了 2 晚
Keita Mizukami 於 2020年1月6日的回應
Thank you for posting the positive feedback.
We are glad to know that you have a pleasant stay with us.
10/10 優異
真實旅客
2019年11月14日
讚好:整潔度、職員與服務、設施服務和住宿狀況
真實旅客
於 2019 年 7 月住了 1 晚
Keita Mizukami 於 2019年12月9日的回應
Thank you very much for your stay with us and taking the time to post review.
The front desk is just superb. The staff would greet you with a big smile every time when we got out of the lift. They have also helped us handling different kinds of questions and issues e.g. booking of restaurants outside of the hotel, travel advices, late check-out.
Our room has some strong smell and the front desk also offered us to change the room even we did not ask for it.
Parkson
於 2019 年 10 月住了 2 晚
Keita Mizukami 於 2019年10月15日的回應
Thank you very much at staying at Sheraton Hiroshima and happy to hear that you had pleasant stay.
This means a lot to us.
Again, thank you for staying with us.
10/10 優異
Man Fai
2019年10月3日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Nice experience
Professional and caring services are provided. Room is clean and tidy, but the city view may be block by buildings nearby for low floors
Man Fai
於 2019 年 9 月住了 1 晚
Keita Mizukami 於 2019年10月4日的回應
Thank you very much for staying with us and posting a great comments.
We are happy to hear that you had an enjoyable stay at with us at Hiroshima.
We are looking forward to serving you again sometime soon. Thank you very much.
8/10 不錯
hioe
2019年8月9日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
hioe
於 2019 年 8 月住了 2 晚
Keita Mizukami 於 2019年8月17日的回應
Thank your for staying at Sheraton Grand Hiroshima Hotel.
We appreciate your review. compliment.
Looking forward to serve you again.
10/10 優異
Naomi
家人同遊
2019年8月2日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The fee to use the swimming pool is too high. I recommended to lower the price .
Naomi
於 2019 年 7 月住了 2 晚
Keita Mizukami 於 2019年8月2日的回應
Thank your for staying at Sheraton Grand Hiroshima Hotel.
We very much appreciate your feedback.
Looking forward to serve you again.
10/10 優異
真實旅客
2019年7月22日
讚好:整潔度、職員與服務、設施服務和住宿狀況
房間寬敞舒適,員工態度良好
真實旅客
於 2019 年 7 月住了 2 晚
Keita Mizukami 於 2019年8月2日的回應
Thank your for staying at Sheraton Grand Hiroshima Hotel.
We very much appreciate your feedback.
Looking forward to serve you again.
8/10 不錯
MIU LING MIU
2019年7月17日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
價格咁高,但游泳池仍需另外收費,早餐選擇不多,勝在交通,購物及飲食十分方便。
MIU LING MIU
於 2019 年 7 月住了 5 晚
Keita Mizukami 於 2019年8月2日的回應
Thank your for staying at Sheraton Grand Hiroshima Hotel.
We very much appreciate your feedback.
Looking forward to serve you again.
10/10 優異
真實旅客
2019年7月15日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
真實旅客
於 2019 年 7 月住了 3 晚
Keita Mizukami 於 2019年8月2日的回應
Thank your for staying at Sheraton Grand Hiroshima Hotel.
We very much appreciate your feedback.
Looking forward to serve you again.
10/10 優異
真實旅客
2019年6月18日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
真實旅客
於 2019 年 6 月住了 1 晚
Keita Mizukami 於 2019年6月19日的回應
Thank your for staying at Sheraton Grand Hiroshima Hotel. We very much appreciate your feedback.
Looking forward to serve you again.
Check in was smooth and the staff was very friendly yet professional. They responded efficiently to my request of higher floor if possible (my room was on the top floor, excellent view). The room was very comfy and has everything one needs. Breakfast was pleasant flawless. But the best has to go to the location, with a bridge linked to the JR station, I don't think any hotel can beat this. With the price given I'd definitely visit the same hotel when I go to Hiroshima again.
Tammy
於 2018 年 7 月住了 1 晚
4/10 欠佳
Chiahui
2018年7月3日
不滿:職員與服務
Never met any hotel without free access to swimming pool ever.