評分根據 3,265 篇真實評價而定

4.4 /5
90% 旅客推薦
4.5 客房整潔度
4.6 服務和員工
4.4 客房舒適度
4.3 酒店狀況
Expedia 智遊網 真實評價
4/5
由經認證旅客提供

此旅客只留下評分 張貼日期:2020年1月29日 網站:Hotels
5/5
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張貼日期:2020年1月23日 網站:Expedia
The staffs are so friendly and Max tried his best to help us!
來自酒店經理的回應
Anna (Ms), 酒店經理 於 2020年1月27日回覆
That's great to know how special your stay at our hotel, we hope to see you next time!
5/5
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張貼日期:2019年11月15日 網站:Expedia
so happy to stay at here with Max manager's help :)
來自酒店經理的回應
Anna , 酒店經理 於 2019年12月5日回覆
Dear Our Valued Guest Zoe, Thank you for taking the time to share your thought about Hanoi Royal Palace Hotel 2. It is so happy to hear that our central location, delicious breakfast, excellent staff are exceed your expectation. We look forward to welcoming you back for another flawless experience here. Thanks & best regards Anna (Ms) Sales & Marketing Manager.
5/5
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張貼日期:2019年10月2日 網站:Expedia
Very good service. Friendly staff. Manager Mr. Max was very helpful and polite!
4/5
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張貼日期:2019年9月28日 網站:Hotels
住宿不錯,只是有一天洗澡沒有熱水,非常可惜
5/5
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nice hotel

張貼日期:2019年8月18日 網站:Hotels
hotel is good location and helpful staff, Max is superb
來自酒店經理的回應
Anna (Ms), 酒店經理 於 2019年8月19日回覆
Dear Gigi, We very much appreciate your time taken to review our hotel and write us the wonderful words. I will personally share this with the entire team as a great source of motivation. Thank you again for your supports and we look forward to welcoming you back to the hotel in the near future. Thanks & best regards, Anna (Ms) Sales & Marketing Manager.
2/5
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張貼日期:2019年5月2日 網站:Expedia
酒店设施很脏很旧,卫生程度差,也就位置还可以…住进去的一晚我感觉很不开心,对于房间价格来说,很令人失望。
來自酒店經理的回應
Tung Nguyen, 酒店經理 於 2019年5月7日回覆
Thank you for your review ! Thanks & best regards,
5/5
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張貼日期:2019年4月30日 網站:Hotels
來自酒店經理的回應
Tung Nguyen, 酒店經理 於 2019年5月1日回覆
Dear Hsing Sheng It is our greatest pleasure to have you and your family here with us at Hanoi Royal Palace Hotel 2. Thank you for choosing and recommending our hotel. I very appreciate your time of sharing your unforgettable stay with us and other travelers. I am sure that my team would be very glad to receive your perfect review. That will be our biggest encouragement to continue the great work. We have enjoyed serving you as much as you enjoyed our service. The whole team will maintain our high quality personalized service to welcome you and your family back here one day very soon. Thanks & best regards,
4/5
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張貼日期:2019年2月4日 網站:Expedia
酒店不錯,員工熱情招待,有好的短trip介紹。早餐略為少選擇,房間空氣可更流通。因鄰近馬路旁, 晚上較多車嘈吵。
來自酒店經理的回應
Tung Nguyen, 酒店經理 於 2019年2月8日回覆
Thank you very much for your review. Wish you a nice day! Thanks & best regards,
5/5
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Spectacular hotel

張貼日期:2018年12月28日 網站:Hotels
All staff are very kind and helpful, especially Mr. Duc. We will come back here again
來自酒店經理的回應
Tung Nguyen, 酒店經理 於 2018年12月30日回覆
Dear Valued Guest, We very much appreciate your time taken to review our hotel and write us the wonderful words. I will personally share this with the entire team as a great source of motivation. Thank you again for your supports and we look forward to welcoming you back to the hotel in the near future. Thanks & best regards,