內部

金藝術酒店的評價

3.5 out of 5
金藝術酒店
6A Hang But, Hoan Kiem, Hanoi

評價

9.4

完美

10 分評分,優異;536 則評價中有 367 則" "
8 分評分,不錯;536 則評價中有 136 則" "
6 分評分,一般;536 則評價中有 26 則" "
4 分評分,欠佳;536 則評價中有 7 則" "
2 分評分,很差;536 則評價中有 0 則" "

9.4/10 

整潔度

9.8/10 

職員與服務

8.8/10 

設施服務

8.8/10 

住宿狀況

8.8/10 

環保程度

評價

10/10 優異

Ka chun

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
酒店職員非常有禮貌,很好笑容,會很多國語言,非常幫到忙。 酒店位置近於舊街,步行各景點只要10~15分鍾到,非常方便
於 2018 年 11 月住了 5 晚

10/10 優異

Kuang Kai

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Wonderful experience
Location is very convenient,you can walk everywhere you want in Old Quarter.And the most important is service.Miss Ahri who is hotel staff helped me solve everything and offered anything I want,I am very grateful to her。
於 2018 年 10 月住了 1 晚

10/10 優異

bobo

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
helpful staff,lots of local restaurants near the hotel, nice bed
於 2018 年 5 月住了 2 晚

10/10 優異

Sze Ming

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Nice room
於 2018 年 5 月住了 3 晚

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Very helpful and welcoming staffs. They provided a map and introduced the surrounding environment to us which is very useful for travellers. Decent environment, convenient location (in old quarter), excellent breakfast.
於 2018 年 4 月住了 3 晚

6/10 一般

KEN

讚好:整潔度、職員與服務和客房舒適度
不滿:住宿狀況
和照片些許不符
以CP值來說不低,但實際房型和照片中有所差距 其中有一整天飯店停水,櫃檯人員原本允諾的修繕時間延遲了半天

10/10 優異

Christine (hong kong)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
super nice staff!!
Staffs there are really nice with hearts.

8/10 不錯

Ellie (台北)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
床很舒服,飯店服務體貼且設想周到
飯店相當新穎且時尚,大床軟硬適中,但櫃台的基層服務人員的專業知識可以再加強(臨去機場前告知櫃台叫車卻被送到錯誤的地點)

8/10 不錯

David

讚好:整潔度、職員與服務和住宿狀況
Nice and friendly efficient staff
於 2024 年 3 月住了 1 晚

10/10 優異

Jing

讚好:整潔度、職員與服務、設施服務和住宿狀況
中心地带,很方便安静。职员提高很好的帮助
於 2024 年 2 月住了 3 晚
Jasmine 於 2024年3月7日的回應
Dear Coco,Thank you very much for choosing our hotel services.We appreciate your valuable feedback.We look forward to having another chance to host your future stay.Best regards

10/10 優異

Victor (HERRIMAN)

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The staff was exception. I reached out to the hotel on Expedia chat for an airport pickup and they promptly responded thru email and arranged the pickup and drop off for roughly $18 and $13 respectively. The had plently of suggestions for tours and Jasmine regularly checked in with us. She was great. The old quarter is a great place to shop and eat. We'll be going back to stay longer for multi-day tours and explore north and south of Hanoi.
於 2024 年 2 月住了 6 晚
Jasmine 於 2024年2月20日的回應
Dear Victor,Thank you for chooing our hotel services.We appreciate your valuable feedback.We look forward to hosting your future stay soonBest regards

8/10 不錯

Kathryn

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Jasmine 於 2024年1月20日的回應
Dear Kathryn,Thank you very much for having stayed at our hotel.We appreciate your valuable feedback.Look forward to having another chance to host your future stay.Best regards,

10/10 優異

Virginie

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Loved our stay at Golden Art Hotel! It is conveniently located in the Old Quarter, near tons of dining and shopping options, and serves a delicious breakfast. But best of all, we were lucky to have Jasmine organize our entire stay in Vietnam! She provided tour options at a lower cost than we were able to find online and everything was perfectly well planned. Our tours included: a cultural city tour of Hanoi with a private driver; a walking street food tour in the Old City which was fantastic; a visit of the caves in Phong Nah national Park; a two day cruise in Halong Bay; and all hotel and airport transfers in between. All highly recommended, we are just sad we ran out of time to visit Sapa! Also, Jasmine's restaurants, tailor, and massage parlor recommendations were spot on. Thank you Jasmine for everything!!!
於 2024 年 1 月住了 1 晚
Jasmine 於 2024年1月20日的回應
Dear Tina,Thank you very much for having stayed at our hotel.We appreciate your valuable feedback.Look forward to having another chance to host your future stay.Best regards,

8/10 不錯

Quy

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
We liked the location & very closed to a few good restaurants.
於 2023 年 12 月住了 2 晚
Jasmine 於 2024年1月7日的回應
Dear Mr. Quy,Thank you very much for your valuable feedback.We hope to have another chance to host your future stay.Best regards

8/10 不錯

kinya

讚好:職員與服務和住宿狀況
良かった点 スタッフのホスピタリティが最高でした。親身になって話しかけてくれますし、困ったことは何でも相談できます。日本でもここまで親身ではないと思います。その点で安心して泊まれると思います。そして朝食がレストラン並に美味しいです。特に炒飯は絶品でした。朝食はサンドイッチもフレンチトーストもとても美味しいです。この価格であれば十分なコストパフォーマンスだと思います。街中にも近く、コンビニや飲食店もすぐの場所にあります。 気になった点。最初に案内された部屋は排水口の匂いがひどく部屋を交換してもらいました。テレビも接触が悪いのか最初付かず、部屋の金庫も使えない状態でした。また、タオルは何度も洗っているタオルのため汚くはないですが古さを感じます。ここら辺は日本ではないので許容範囲だと思いますが、清潔感第一の方は気にするかもしれません。
於 2023 年 12 月住了 4 晚
Jasmine 於 2024年1月2日的回應
Dear Kinya San,Thank you for having stayed with us.We appreciate your valuable feedback.Look forward to having another opportunity to host your future stay.Best regards,

10/10 優異

chris

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 2 晚
Jasmine 於 2024年1月2日的回應
Dear Chris,Thank you for having stayed with us.We appreciate your valuable feedback.Look forward to having another opportunity to host your future stay.Best regards,

10/10 優異

Paula

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 2 晚
Jasmine 於 2023年12月23日的回應
Dear Mrs. Paula,Thank you for having stayed with us.We appreciate your valuable feeback.We wish you a great time in Halong bay and look forward to seeing you again tomorrow.Best regards

10/10 優異

Edward

讚好:整潔度、職員與服務、設施服務和住宿狀況
The staff was excellent, very helpful and knowledgeable about good places to go and ear.
Jasmine 於 2024年2月14日的回應
Dear Mr. Edward,Thank you for choosing our hotel services.We appreciate your valuable feedback.We do hope to have another chance to host your future stay.Best regards

6/10 一般

Tetsuji

讚好:職員與服務
於 2023 年 11 月住了 3 晚
Jasmine 於 2023年12月23日的回應
Dear Tetsuji San,Thank you for your feedback.We look forward to having another opportunity to host your future stay.

8/10 不錯

Rebecca

讚好:整潔度和職員與服務
Very basic accommodation. It is expensive for what I paid for and not value for money, however the property is clean but very budget basic and its rating should be reflecting this. It is not a 3 star hotel. The staff are wonderful and I cannot thank Jasmine and her girls enough for everything they did for me while I stayed with them.
於 2023 年 11 月住了 12 晚
Jasmine 於 2023年11月24日的回應
Dear Rebecca,Thank you for choosing our hotel service.We appreciate your feedback.We do hope to have another opportunity to host your future stay.Best wishes

10/10 優異

Elena (North Vancouver)

讚好:整潔度、職員與服務和住宿狀況
Wonderful staff. Professional, friendly, helpful service and good English. Decent breakfast. Quiet street, but walking distance from everything. Renovated some years ago and starting to show its age. It would be great to have nicer/newer bath towels and some open shelves/hooks in the room. Recommended
於 2023 年 11 月住了 1 晚
Jasmine 於 2023年11月21日的回應
Dear Elene,Thank you very much for having stayed at our hotel. We appreciate your valuable feedback.Looking forward to having another opportunity to host your future stay.Best regards,

8/10 不錯

Elena (North Vancouver)

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 11 月住了 2 晚
Jasmine 於 2023年11月21日的回應
Dear Elene,Thank you very much for having stayed at our hotel. We appreciate your valuable feedback.Looking forward to having another opportunity to host your future stay.Best regards,

10/10 優異

Marilyn

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Personalized service
於 2023 年 11 月住了 3 晚
Jasmine 於 2023年11月21日的回應
Dear Marilyn,Thank you very much for having stayed at our hotel. We appreciate your valuable feedback.Looking forward to having another opportunity to host your future stay.Best regards,

10/10 優異

Daisuke (Mizuho-ku, Nagoya-shi)

讚好:整潔度、職員與服務、設施服務和住宿狀況
部屋は清潔で、スタッフは親切でした。
於 2023 年 11 月住了 2 晚
Jasmine 於 2023年11月13日的回應
Dear Saisuke San,Thank you very much for having stayed at our hotel.We appriciate your valuable feedback and look forward to having another chance to host your future stay.Best regards,

10/10 優異

mikiko

讚好:整潔度、職員與服務、設施服務和住宿狀況
The hotel is conveniently located in the old quarter & easily walkable to the markets & many cafes & food spots. Also, easy to walk to most tourist attractions. The staff is so welcoming & helpful! Convenient store just across the street made it easy to stock up on cold water to stay hydrated.
於 2023 年 10 月住了 6 晚
Jasmine 於 2023年11月12日的回應
Dear Mikiko,Thank you so much for having stayed at our hotel.We appreciate your valuable feedback.Looking forward to having another chance to host your future stay!Best regards

10/10 優異

Bryan

讚好:整潔度、職員與服務和住宿狀況
The main host was amazingly helpful in getting us recommendations, tours booked, and arranging an airport pickup
於 2023 年 11 月住了 3 晚
Jasmine 於 2023年11月12日的回應
Dear Bryan,Thank you so much for having stayed at our hotel.We appreciate your valuable feedback.Looking forward to seeing you again.Best regards

10/10 優異

Paula Ann

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 5 晚
Jasmine 於 2023年11月12日的回應
Dear Paula Ann,Thank you so much for having stayed at our hotel.We appreciate your valuable feedback.Looking forward to having another chance to host your future stay!Best regards

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 1 晚
Jasmine 於 2023年11月4日的回應
Dear Sir/Madam,Thank you for having stayed with us.We appreciate your feedback.We hope to have another opportunity to host your future stay.

8/10 不錯

DEEPAK KUMAR

讚好:整潔度、職員與服務、設施服務和住宿狀況
Good for family
於 2023 年 9 月住了 3 晚
Jasmine 於 2023年9月28日的回應
Dear Mr. Deepak Kumar,Thank you very much for having stayed at our hotel.We appreciate your feedback.We look forward to having another chance to host your future stay.Best wishes

10/10 優異

YOUNGIN

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
the staff wws very nice and kind. the room was clean and cozy. also the breakfast was good. If I go to Hanoi again I will stay here.
於 2023 年 9 月住了 2 晚
Jasmine 於 2023年9月28日的回應
Dear Mrs. Youngin,Thank you very much for having stayed at our hotel.We appreciate your feedback.We look forward to having another chance to host your future stay.Best wishes

10/10 優異

Beatrice

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Excellent staff and service
於 2023 年 8 月住了 3 晚
Jasmine 於 2023年8月21日的回應
Dear Beatrice,Thank you for having stayed with us.We appreciate your valuable feedback.Look forward to having another chance to host your future stay.Best regards

8/10 不錯

Anna

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
Albergo situato in ottima posizione nel quartiere vecchio, comodo per raggiungere a piedi la maggior parte delle attrazioni e per il prelievo di eventuali tour. Il personale è stato estremamente gentile e disponibile (ci hanno persino dato l’opportunità di lasciare lì le valigie per 3 giorni mentre eravamo a fare l’escursione ad Ha Long Bay). Stanza grande e carina, unica pecca la prima sera abbiamo visto un piccolo scarafaggio girare per la stanza/letto.. ma spruzzando un prodotto contro gli scarafaggi il problema si è risolto. Consigliato!
於 2023 年 8 月住了 3 晚
Jasmine 於 2023年8月13日的回應
Dear Anna,Thank you very much for having stayed at our hotel.We appreciate your valuable feedback.We are looking forward to having another chance to host your future stay.Best regards,Jasmine

10/10 優異

GI WOONG

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 7 月住了 4 晚
Jasmine 於 2023年7月26日的回應
Dear Mr. Gi Woong Kim,Thank you very much for having stayed at our hotel.We appreciate your valuable feedback.We are looking forward to have another opportunity to host your future stay.Best wishes,

10/10 優異

Lisa

讚好:整潔度、職員與服務和住宿狀況
Jasmine 於 2023年7月3日的回應
Dear Mrs. Lisa Barnes,Thank you very much for having stayed at our hotel.We appreciate your valuable feedback.We look forward to having another opportunity to host your future stay.Best wishes

8/10 不錯

SHUHEI

讚好:整潔度和職員與服務
good
於 2023 年 6 月住了 2 晚
Jasmine 於 2023年6月19日的回應
Dear Shuhei San,Thank you very much for having stayed at our hotel.We appreciate your feedback.We look forward to have another opportunity to host your future stay.Best wishes

8/10 不錯

Satoru

讚好:職員與服務
於 2023 年 6 月住了 4 晚
Jasmine 於 2023年6月20日的回應
Dear Mr. Satoru,Thank you very much for having stayed at our hotel.We appreciate your feedback.We look forward to having another chance to host your future stay.Best regards

8/10 不錯

changhee

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 5 月住了 5 晚
Jasmine 於 2023年6月1日的回應
Dear Mr. ChangHee,Thank you for having stayed at our hotel.We appreciate your feedback.We look forward to having another opportunity to host your future stay.Best regards,

10/10 優異

Sean

讚好:整潔度、職員與服務和住宿狀況
This was my 2nd time staying here at Golden Art and it is a great place in the heart of the Old City. Unlike so many hotels in the Old City this location is void of traffic and construction noise, but yet perfectly located. The staff are very professional and helpful. Jasmine was so helpful, she recognized me from my last stay in 2019 and made me feel so welcomed. Breakfast has a wide selection of ala carte selections. Again, a great place to stay and is my 'go-to' hotel on my future trips to Hanoi, Big thank you to the staff, Sean
於 2023 年 5 月住了 2 晚
Jasmine 於 2023年6月1日的回應
Dear Mr. Sean,Thank you for having stayed at our hotel.We appreciate your feedback.We look forward to welcoming you back soon.Best regards,

8/10 不錯

kathleen

家人同遊, 多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Hotel in Old Town area, very convenient for shopping, dining, or visiting any most interest places in Hanoi. What I like the most here is the excellent Staff, friendly & polite and the area is quiet. We stay there few nights, 1st night, room was a little small so we were offered to change to a bigger room, very comfortable. Thank you staff, especially Jasmine, for very professional customer service. Will come back if visiting Ha Noi again.
於 2023 年 5 月住了 2 晚
Jasmine 於 2023年6月1日的回應
Dear Mrs. Kathleen,Thank you for having stayed at our hotel.We appreciate your feedback.We look forward to having another opportunity to host your future stay.Best regards,

4/10 欠佳

Yuki

家人同遊
不滿:整潔度和住宿狀況
施設は古く清掃は不十分
於 2023 年 5 月住了 1 晚
Jasmine 於 2023年5月13日的回應
Dear Yuki San,Thank you for your feedback.We will improve our service and hopefully we have another opportunity to host your future stay.Best regards

8/10 不錯

Lisa

讚好:整潔度、職員與服務和客房舒適度
well located good hotel
Nice hotel, could do with an update to bathroom but otherwise good. Nice staff & breakfast to order. Well located in the old quarter. Good value
於 2023 年 4 月住了 5 晚
Jasmine 於 2023年5月4日的回應
Dear Mrs. Lisa Smith,Thank you for having stayed at our hotel. We appreciate your feedback.We look forward to have another opportunity to host your future stay.Best wishes

8/10 不錯

RYOJI

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
スタッフの対応が非常に良かった。
於 2023 年 4 月住了 4 晚
Jasmine 於 2023年4月18日的回應
Dear Ryoji San,Thank you very much for having stayed at our hotel.We appreciate your valuable feedback.We look forward to having another chance to host your future stay.Best regards

10/10 優異

Troy

讚好:整潔度、職員與服務、設施服務和住宿狀況
Very friendly staff. Clean hotel that is close enough to walk to anywhere in old quarter rooms were clean
於 2023 年 3 月住了 2 晚
Jasmine 於 2023年4月3日的回應
Dear Mr. Troy,Thank you for having stayed at our hotel.We appreciate your valuable feedback.Look forward to having another chance to host your future stay.Best regards

10/10 優異

Milagros

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 3 月住了 5 晚
Jasmine 於 2023年3月31日的回應
Dear Mrs. MilagrosThank you very much for having stayed at our hotel. We appreciate your valuable feedback.Look forward to having another chance to host your future stay.

10/10 優異

Christoffer

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great central location, friendly staff
Great location, friendly staff & room had everything necessary for the stay. Only downside was that breakfast was a bit slow to be served as it was served by staff but that is fine when not in a hurry.
於 2023 年 3 月住了 2 晚
Jasmine 於 2023年3月31日的回應
Dear Mr. Christoffer,Thank you very much for having stayed at our hotel. We appreciate your valuable feedback.Look forward to having another chance to host your future stay.

10/10 優異

annie

多人同遊
讚好:整潔度、職員與服務和住宿狀況
Bien situé, bon déjeuner. Personnel très accueillant.
於 2023 年 3 月住了 2 晚
Jasmine 於 2023年3月22日的回應
Chère Madame Annie,Merci beaucoup d'avoir séjourné dans notre hôtel. Nous apprécions vos précieux commentaires.Au plaisir d'avoir une autre chance d'accueillir votre futur séjour.Nous vous souhaitons le meilleur.

10/10 優異

Cam (vancouver)

讚好:整潔度、職員與服務和住宿狀況
Best location. Staffs are friendly and helpful.
於 2023 年 3 月住了 2 晚
Jasmine 於 2023年3月14日的回應
Dear Mr. Cam,We would like to thank you for having stayed at our hotel as well as your valuable feedback.Look forward to having another chance to host your future stay.Best regards

10/10 優異

Kai

多人同遊
讚好:整潔度、職員與服務和設施服務
受付の方がとても親切でした。 周辺の観光名所やおすすめのレストランなどを紹介していただきハノイをより楽しむことができました。
Jasmine 於 2023年3月10日的回應
Dear Mr. Kai,We appreciate your feedbackThank you very much for having stayed at our hotel.We look forward to having another chance to host your future stay.Best regards

10/10 優異

annie

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Le personnel super accueillant et les déjeuners sont excellents. Tout est à proximité.
於 2023 年 3 月住了 3 晚
Jasmine 於 2023年3月7日的回應
Dear Mrs Annie,Thank you very much for your valuable feedback.We wish you a great trip and look forward to welcoming you back.

10/10 優異

Brent

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Amazing Service
Jasmine the hotel manager was an amazing help in getting the most out of our trip in Vietnam. She gave us excellent recommendations on things to see and places to eat. Also the staff arranged 2 tour
於 2023 年 2 月住了 4 晚
Jasmine 於 2023年3月7日的回應
Dear Mr. Brent,Thank you very much for your great compliment.We look forward to having another chance to host your future stay.