大堂

香港旺角帝盛酒店 (前旺角麗悅酒店)的評價

4 out of 5

評價

8.2

很好

10 分評分,優異;1004 則評價中有 388 則" "
8 分評分,不錯;1004 則評價中有 407 則" "
6 分評分,一般;1004 則評價中有 130 則" "
4 分評分,欠佳;1004 則評價中有 44 則" "
2 分評分,很差;1004 則評價中有 35 則" "

8.6/10 

整潔度

8.6/10 

職員與服務

8.0/10 

設施服務

8.2/10 

住宿狀況

8.4/10 

環保程度

評價

8/10 不錯

Huonan

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
房間雖然細小,但乾淨整齊,附近很多食肆及商店,很方便
於 2024 年 4 月住了 1 晚
Dorsett Mongkok 於 2024年4月16日的回應
親愛的Huonan: 感謝您就近日在旺角帝盛酒店的住宿留下寶貴的評價。我們誠意推薦您下次入住時選擇酒店其他面積高達42平方米的房種﹐以享受更舒適的住宿體驗。未來我們亦會繼續努力為客人帶來更優質的住宿體驗﹐期待客人再次入住旺角帝盛酒店,謝謝。

8/10 不錯

Chia ching

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
除了冷氣不能在調小之外,都滿意。
於 2024 年 4 月住了 3 晚
Dorsett Mongkok 於 2024年4月16日的回應
親愛的客人: 感謝您的意見。我們很高興您於旺角帝盛酒店有個舒適的住宿。客人就房間設施等意見我們亦已記錄下來並反映至相關部門作檢討及改進。未來我們亦會繼續努力為客人帶來更優質的住宿體驗﹐期待客人再次入住旺角帝盛酒店,謝謝。

8/10 不錯

Man Kuen

於 2024 年 1 月住了 1 晚
Dorsett Mongkok 於 2024年1月9日的回應
Dear Man Kuen, Thank you for your rating. We are delighted to know that you enjoyed your stay with us. We look forward to welcome you back to Dorsett Mongkok, Hong Kong in the near future.

10/10 優異

Mimi

於 2023 年 12 月住了 1 晚
Dorsett Mongkok 於 2024年1月3日的回應
Dear Mimi, Thank you for your rating. We are delighted to know that you enjoyed your stay with us. We look forward to welcome you back to Dorsett Mongkok / Wanchai, Hong Kong in the near future.

10/10 優異

LAI

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
距離地鐵站近,附近也有多家餐館,方便安全
於 2023 年 11 月住了 3 晚
Dorsett Mongkok 於 2023年12月8日的回應
親愛的客人: 感謝您的意見。我們很高興您於旺角帝盛酒店有個舒適的住宿。我們期待將來可歡迎您和家人好友再次入住,享受更愜意舒適的酒店住宿體驗。謝謝。

6/10 一般

Siu chuen

於 2023 年 11 月住了 2 晚
Dorsett Mongkok 於 2023年12月27日的回應
Dear Siu Chuen, Thank you for your rating. We are delighted to know that you enjoyed your stay with us. We look forward to welcome you back to Dorsett Mongkok, Hong Kong in the near future.

6/10 一般

IU

商務旅客
讚好:職員與服務
房間整潔程度一般
於 2023 年 11 月住了 12 晚
Dorsett Mongkok 於 2023年11月28日的回應
親愛的客人: 感謝您就近日在旺角帝盛酒店的住宿留下寶貴的評價。客人就房間整潔的意見我們亦已記錄下來並反映至相關部門作檢討及改進。未來,我們會繼續努力,務求為每位客人帶來賓至如歸的體驗。希望有機會歡迎您再次入住旺角帝盛酒店,謝謝。

10/10 優異

Ching Man

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 6 晚
Dorsett Mongkok 於 2023年10月26日的回應
Dear Ching Man, Thank you for your rating. We are delighted to know that you enjoyed your stay with us. We look forward to welcome you back to Dorsett Mongkok, Hong Kong in the near future.

6/10 一般

真實旅客

讚好:職員與服務
於 2023 年 9 月住了 1 晚
Dorsett Mongkok 於 2023年10月19日的回應
Dear Mei Lee, Thank you for your rating. You are welcome to share more of your opinion with us regarding your stay this time for our continuous improvement. In the future we will definitely seek for continuous improvement to ensure everyone a great staying experience with us. Thank you for visiting Dorsett Mongkok, Hong Kong.

8/10 不錯

Kin man

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 1 晚
Dorsett Mongkok 於 2023年10月16日的回應
Dear Kin Man, Thank you for your rating. We are delighted to know that you enjoyed your stay with us. We look forward to welcome you back to Dorsett Mongkok, Hong Kong in the near future.

10/10 優異

Chih Chieh

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
服務態度親切,服務周到
於 2023 年 9 月住了 1 晚
Dorsett Mongkok 於 2023年10月4日的回應
親愛的Chih Chieh: 感謝您的意見。我們很高興您於旺角帝盛酒店有個舒適的住宿。我們期待將來可歡迎您和家人好友再次入住,享受更愜意舒適的酒店住宿體驗。謝謝。

6/10 一般

Kin wai

商務旅客
不滿:整潔度和客房舒適度
於 2023 年 9 月住了 1 晚
Dorsett Mongkok 於 2023年9月25日的回應
Dear Kin Wai, Thank you for your rating. We are glad to know that overall you enjoyed your recent stay with us. You are welcome to share more of your opinion with us regarding your stay this time for our continuous improvement. Thank you for staying at Dorsett Mongkok, Hong Kong. We look forward to welcome you back to our hotel in the future.

6/10 一般

Ching Ki

於 2023 年 9 月住了 1 晚
Dorsett Mongkok 於 2023年10月16日的回應
Dear Ching Ki, Thank you for your rating. We are glad to know that overall you enjoyed your stay with us. We look forward to welcome you back to Dorsett Mongkok, Hong Kong in the near future.

10/10 優異

Chun Fung

於 2023 年 9 月住了 1 晚
Dorsett Mongkok 於 2023年9月11日的回應
Dear Chun Fung, Thank you for your rating. We are delighted to know that you enjoyed your stay with us. We look forward to welcome you back to Dorsett Mongkok, Hong Kong in the near future.

4/10 欠佳

Kin Man

商務旅客
讚好:職員與服務
不滿:整潔度和住宿狀況
Air con is uncontrollable. Very cold even shut down
於 2023 年 8 月住了 2 晚
Dorsett Mongkok 於 2023年9月4日的回應
Dear Kin Man, We regret to hear that your stay did not meet your expectation this time. Your comment on in-room facility has been well noted and reflected to the concerned department for continuous improvement. Thank you for staying at Dorsett Mongkok, Hong Kong. In the future we will definitely seek for continuous improvement to ensure everyone a great staying experience with us.

8/10 不錯

Andy

於 2023 年 8 月住了 4 晚
Dorsett Mongkok 於 2023年8月28日的回應
Dear Andy, Thank you for your rating. We are delighted to know that you enjoyed your stay with us. We look forward to welcome you back to Dorsett Mongkok, Hong Kong in the near future.

8/10 不錯

Wai Ling

於 2023 年 8 月住了 1 晚
Dorsett Mongkok 於 2023年8月14日的回應
Dear Wai Ling, Thank you for your rating. We are delighted to know that you enjoyed your stay with us. We look forward to welcome you back to Dorsett Mongkok, Hong Kong in the near future.

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Pleasant stay in Dorsett Mongkok
Efficient, friendly and helpful hotel staffs. Good and convenient location . Thank you for making my visit to Kowloon , Hong Kong an enjoyable trip .
於 2023 年 7 月住了 6 晚
Dorsett Mongkok 於 2023年7月12日的回應
Dear Valued Guest, Thank you for your comments. We are glad to know that you enjoyed your recent stay with us. We will keep up the good services and endeavor to deliver all our guests a wonderful stay experience. Once again, thank you for staying at Dorsett Mongkok, Hong Kong. We look forward to welcome you back to our hotel in the near future.

10/10 優異

Yi Wen

家人同遊
讚好:整潔度、職員與服務和住宿狀況
櫃檯人員的態度親切,房間乾淨,熱水供應充足,步行到地鐵約五分鐘,走到周邊景點大概也只要十分鐘,門口就有巴士站牌,搭車便利,如有機會會想要再入住!
於 2023 年 6 月住了 4 晚
Dorsett Mongkok 於 2023年6月28日的回應
親愛的Yi Wen: 感謝您的意見。我們很高興您於旺角帝盛酒店有個舒適的住宿。我們期待將來可歡迎您和家人好友再次入住,享受更愜意舒適的酒店住宿體驗。謝謝。

8/10 不錯

Ka Ho

於 2023 年 6 月住了 1 晚
Dorsett Mongkok 於 2023年6月12日的回應
Dear Ka Ho, Thank you for your rating. We are delighted to know that you enjoyed your stay with us. We look forward to welcome you back to Dorsett Mongkok, Hong Kong in the near future.

8/10 不錯

SHU TINH

於 2023 年 5 月住了 3 晚
Dorsett Mongkok 於 2023年6月20日的回應
Dear Shu Tinh, Thank you for your rating. We are delighted to know that you enjoyed your stay with us. We look forward to welcome you back to Dorsett Mongkok, Hong Kong in the near future.

6/10 一般

Jimmy

多人同遊
讚好:整潔度和住宿狀況
The location and the sanitation is good and i like it. However, service needs to be improved. When the customer took the luggage outside the door, the front desk staff of hotel stood there motionless, the door was next to it, he didn't open the door for the guest, which was very impolite.
於 2023 年 5 月住了 4 晚
Dorsett Mongkok 於 2023年5月30日的回應
Dear Jimmy, Thank you for your comments. We are glad to learn that overall you enjoyed your recent stay with us. Please be assured that the service you encountered was definitely not reflecting the standard of services we always strive to offer. With that said, training will be reinforced to all front line staff to prevent any similar incidents from happening again. Thank you for staying at Dorsett Mongkok, Hong Kong. In the future we will definitely seek for continuous improvement on that to ensure everyone a great staying experience with us.

10/10 優異

Harry

於 2023 年 5 月住了 6 晚
Dorsett Mongkok 於 2023年6月6日的回應
Dear Harry, Thank you for your rating. We are delighted to know that you enjoyed your stay with us. We look forward to welcome you back to Dorsett Mongkok, Hong Kong in the near future.

10/10 優異

Enoch

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
Good location
於 2023 年 5 月住了 1 晚
Dorsett Mongkok 於 2023年5月15日的回應
Dear Enoch, Thank you for your comments. We are glad to learn that you enjoyed your recent stay with us. We will keep up the good services and endeavor to deliver all our guests a wonderful stay experience. Once again, thank you for staying at Dorsett Mongkok, Hong Kong. We look forward to welcome you back to our hotel in the near future.

6/10 一般

Mario

讚好:整潔度和職員與服務
房間太小
於 2023 年 4 月住了 1 晚
Dorsett Mongkok 於 2023年5月5日的回應
親愛的客人,感謝您寶貴的評價。就是次閣下入住體驗未如理想,我們深感抱歉。我們誠意推薦您下次入住時選擇酒店其他面積高達42平方米的房種﹐以享受更舒適、奢華的住宿體驗。未來,我們會繼續努力,務求為每位客人帶來賓至如歸的體驗。希望有機會歡迎您再次入住旺角帝盛酒店,謝謝。

2/10 很差

Wing Shing

於 2023 年 4 月住了 1 晚
Dorsett Mongkok 於 2023年4月25日的回應
Dear Wing Shing, Thank you for your rating. We regret to hear that your stay did not meet your expectation this time. You are welcome to share more of your opinion with us regarding your stay this time for our continuous improvement. Once again, thank you for staying at Dorsett Mongkok, Hong Kong. We will definitely continue to improve and strive our best to deliver our guests a more delightful stay in the future.

10/10 優異

CHING HUA

讚好:職員與服務
於 2023 年 4 月住了 1 晚
Dorsett Mongkok 於 2023年4月25日的回應
Dear Ching Hua, Thank you for your rating. We are delighted to know that you enjoyed your stay with us. We look forward to welcome you back to Dorsett Mongkok, Hong Kong in the near future.

2/10 很差

真實旅客

家人同遊
讚好:職員與服務
不滿:住宿狀況和客房舒適度
Friendly Staff, but Room Needs Improvement
The staff were friendly, but unfortunately, the room and its hardware left something to be desired. One major issue was the odour and moist smell in the room, which can be uncomfortable and unpleasant. The venting system was poorly designed so the moist air after bath was hard to get rid of. Additionally, the mirror was covered in mould, which is disgusting and also a concerning health hazard. The room size was also too small for a family, which made it difficult to move around and made the space feel cramped. While it's good that the room was designed to be accessible, this seems to have come at the expense of overall usability. The TV being located in the middle of the room was a major inconvenience, blocking the area and reducing the already small room size. Further, the room size were occuplied with a large window sill resulting in even smaller room space. The bed also seemed to be poorly designed, with a mattress that was uncomfortable and super super super bouncy, and the bed itself unable to support the weight of two people sitting on one side and will fall. Overall, while the staff were friendly, it seems that there were too many issues with the room itself to make for a comfortable and enjoyable stay. I definitely would NOT recommend this hotel in view of such poor usability
於 2023 年 4 月住了 14 晚
Dorsett Mongkok 於 2023年4月26日的回應
Dear Valued Guest, Thank you for your comments. We regret to hear that your stay did not meet your expectation this time. We appreciate your feedback on our in-room facilities, and we have already shared your comments with our maintenance team for continuous improvement. We are committed to providing our guests with the best possible experience, and your feedback will help us to achieve this goal. Thank you for staying at Dorsett Mongkok, Hong Kong. In the future we will continue to review and improve our facilities and services to ensure all of our guests a comfortable and delightful stay.

8/10 不錯

Frederick P

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Hotel in an interesting area
The hotel is very nice. The rooms are small but ok for one person. The hotel is well run.
於 2023 年 4 月住了 5 晚
Dorsett Mongkok 於 2023年4月25日的回應
Dear Frederick, Thank you for your comments. We are glad to learn that you enjoyed your recent stay with us. On your next visit, we wish you would consider our Suite Premier / Family Quad measuring up to 42sq.m. for a more spacious and comfortable stay. Once again, thank you for staying at Dorsett Mongkok, Hong Kong. We look forward to welcome you back to our hotel in the near future.

10/10 優異

CHING HUA

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
附近生活機能佳
老牌的香港飯店,離旺角不遠走路約15分鐘,奧運站10分鐘內。 附近吃的東西多,也有超商藥局:)
於 2023 年 4 月住了 2 晚
Dorsett Mongkok 於 2023年11月7日的回應
親愛的Ching Hua: 感謝您的意見。我們很高興您於旺角帝盛酒店有個舒適的住宿。我們期待將來可歡迎您和家人好友再次入住,享受更愜意舒適的酒店住宿體驗。謝謝。

8/10 不錯

Frankie

讚好:整潔度和職員與服務
於 2023 年 3 月住了 1 晚
Dorsett Mongkok 於 2023年4月25日的回應
Dear Frankie, Thank you for your rating. We are delighted to know that you enjoyed your stay with us. We look forward to welcome you back to Dorsett Mongkok, Hong Kong in the near future.

8/10 不錯

Ming Chuan

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 2 月住了 2 晚
Dorsett Mongkok 於 2023年2月22日的回應
Dear Ming Chuan, Thank you for your rating. We are delighted to know that you enjoyed your stay with us and look forward to welcome you back to our hotel in the near future.

10/10 優異

Kam Teng

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 2 月住了 2 晚
Dorsett Mongkok 於 2023年2月20日的回應
Dear Kam Teng, Thank you for your rating. We are delighted to know that you enjoyed your stay with us. We look forward to welcome you back to Dorsett Mongkok, Hong Kong in the future.

8/10 不錯

Chi Hang

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 12 月住了 2 晚
Dorsett Mongkok 於 2022年12月30日的回應
Dear Chi Hang, Thank you for your rating. We are delighted to know that you enjoyed your stay with us. We look forward to welcome you back for another great stay in the near future. Thank you!

8/10 不錯

MAN CHING CHITTY

讚好:整潔度、職員與服務、設施服務和住宿狀況
房間很整潔 價格合理
Dorsett Mongkok 於 2022年12月13日的回應
親愛的Man Ching Chitty, 感謝您的留言。我們很高興知道您在旺角帝盛酒店有一個愉快舒適的入住體驗。未來我們會繼續努力,為每位客人帶來舒適愜意的住宿體驗﹐期待您再次入住,謝謝。

10/10 優異

Man Fai

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
This was the first time that my wife and I stayed in this hotel. It was set in a convenient location. The room was nice and clean. All the supplies were well set and sufficient. The staff crew was very pleasant and friendly. Especially the front desk staff, who were very attentive, helpful, and thoughtful. We were glad to stay in this hotel and were impressed with the staff's hospitality. It made my trip very enjoyable.
Dorsett Mongkok 於 2022年11月8日的回應
Dear Man Fai, Thank you for your comments. We are glad to learn that you and your wife enjoyed staying with us. Your compliments is definitely a great motivation for all of us, and your kind words will be delivered to our front desk staff to keep them motivated. In the future we will continue to deliver the best services to all our guests in Dorsett Mongkok, Hong Kong. We hope to welcome you and your wife back to our hotel soon.

8/10 不錯

Kirsten Ann

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
附近方便買食物,但地鐵站都要走一段路,房間小但乾淨,設備齊全
於 2019 年 4 月住了 3 晚
Dorsett Mongkok 於 2021年9月23日的回應
親愛的Kirsten﹐﹐感謝您寶貴的意見。很開心閣下滿意本次在旺角帝盛酒店的住宿體驗。我們提供一系列不同房型供不同需要的客人入住,希望客人下一次入住時,可考慮我們其他面積高達42平方米的房型,以享受更舒適的住宿體驗。另外﹐旺角帝盛酒店位於大角咀及旺角區鬧市之間,與最近的奧運港鐵站只有7分鐘的步程,方便住客享受周邊玩樂及餐飲設施。未來我們也將為客人提供最優秀的服務及住宿體驗,期待您再次入住旺角帝盛酒店。

8/10 不錯

shuk fong

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
整體來講,滿意
於 2020 年 12 月住了 1 晚
Dorsett Mongkok 於 2020年12月23日的回應
Dear Shuk Fong, thank you for taking the time to review our property. We are delighted to know that you enjoyed your stay with us. Look forward to welcoming you back to Dorsett Mongkok, Hong Kong in the near future.

10/10 優異

KAYIU

家人同遊, 商務旅客, 多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 12 月住了 1 晚
Dorsett Mongkok 於 2020年12月16日的回應
Dear Kayiu, thank you for taking the time to review our property. We are delighted to know that you enjoyed your stay with us. Look forward to welcoming you back to Dorsett Mongkok, Hong Kong in the near future.

10/10 優異

Tak Wa

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 11 月住了 1 晚
Dorsett Mongkok 於 2020年11月30日的回應
Dear Tak Wa, thank you for taking the time to review our property. We are delighted to know that you enjoyed your stay with us. Look forward to welcoming you back to Dorsett Mongkok, Hong Kong in the near future.

10/10 優異

Ying Kit

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 11 月住了 1 晚
Dorsett Mongkok 於 2020年11月24日的回應
Dear Ying Kit, thank you for taking the time to review our property. We are delighted to know that you enjoyed your stay with us. Look forward to welcoming you back to Dorsett Mongkok, Hong Kong in the near future.

10/10 優異

Cheuk Kin

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 11 月住了 1 晚
Dorsett Mongkok 於 2020年11月16日的回應
Dear Cheuk Kin, thank you for taking the time to review our property. We are delighted to know that you enjoyed your stay with us. Look forward to welcoming you back to Dorsett Mongkok, Hong Kong in the near future.

8/10 不錯

Shung ching

商務旅客
讚好:住宿狀況和客房舒適度
於 2020 年 10 月住了 13 晚
Dorsett Mongkok 於 2020年11月16日的回應
Dear Shung Ching, thank you for taking the time to review our property. We are delighted to know that you enjoyed your stay with us. Look forward to welcoming you back to Dorsett Mongkok, Hong Kong in the near future.

10/10 優異

Hoi Yan

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 11 月住了 1 晚
Dorsett Mongkok 於 2020年11月5日的回應
Dear Hoi Yan, thank you for taking the time to review our property. We are delighted to know that you enjoyed your stay with us. Look forward to welcoming you back to Dorsett Mongkok, Hong Kong in the near future.

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 10 月住了 1 晚
Dorsett Mongkok 於 2020年11月4日的回應
Dear Valued Guest, thank you for taking the time to review our property. We are delighted to know that you enjoyed your stay with us. Look forward to welcoming you back to Dorsett Mongkok, Hong Kong in the near future.

6/10 一般

Y M Belinda

讚好:整潔度
房間,廁所浴室有點小。 熱水不夠,零晨時份無熱水
於 2020 年 10 月住了 1 晚
Dorsett Mongkok 於 2020年11月4日的回應
親愛的Belinda,感謝您寶貴的評價。就是次閣下入住體驗未如理想,我們深感抱歉。為求達到更舒適、奢華的入住體驗,我們誠意推薦您下次入住時選擇酒店其他面積高達42平方米的房種﹐以享受更舒適的住宿體驗。未來我們也會為您帶來最優秀的服務和住宿體驗,期待您再次來訪。

8/10 不錯

真實旅客

讚好:職員與服務
隔音差 服務人員經過都聽到 性價比不高
於 2020 年 10 月住了 1 晚
Dorsett Mongkok 於 2020年11月4日的回應
親愛的客人,感謝您寶貴的評價。就是次閣下入住體驗未如理想,我們深感抱歉。閣下就隔音的意見我們亦已記錄下來作檢討與改進。未來我們也會為您帶來最優秀的服務和住宿體驗,期待您再次來訪。

8/10 不錯

KA CHIU

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 10 月住了 1 晚
Dorsett Mongkok 於 2020年11月2日的回應
Dear Ka Chiu, thank you for taking the time to review our property. We are delighted to know that you enjoyed your stay with us. Look forward to welcoming you back to Dorsett Mongkok, Hong Kong in the near future.

10/10 優異

hiway (香港)

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
全部都好好!環境非常清幽!
於 2020 年 10 月住了 2 晚
Dorsett Mongkok 於 2020年10月20日的回應
親愛的Hiway,謝謝您寶貴的意見。我們高興得悉您十分滿意本次的入住體驗。期待您再次入住旺角帝盛酒店,未來我們也將提供最優秀的住宿體驗和服務,謝謝。

8/10 不錯

tsz ming

讚好:整潔度、住宿狀況和客房舒適度
只是感覺
入住這酒店,本是不錯的選擇,但是缺乏了些親切感,已入住過多次,但每次都要做網上填寫資料,覺得很無謂,令人感到不妥及浪費時間,什麼資料都已有存底,每次攞房時都不能即時可提供房間給客戶,而是要再過半小時或一個半小時才回來取房間,因為我看到APP提到說可提前兩小時check in,我才這樣說…………
於 2020 年 10 月住了 1 晚
Dorsett Mongkok 於 2020年10月14日的回應
親愛的Tsz Ming,感謝您寶貴的評價。就是次閣下入住體驗未如理想,我們深感抱歉。閣下有關辦理入住的意見我們亦已記錄下來作檢討與改進。未來我們也會為您帶來最優秀的服務和住宿體驗,期待您再次來訪。