尊敬的Wei Ching,非常感謝您給予我們的最高評分，並在最近的入住體驗中分享您的寶貴意見。我們非常高興聽到您認為我們的酒店離大眾運輸非常近，非常便利。我們的服務人員也給予了您親切的服務，室內乾淨整潔。感謝您對房間的大小和提供廚房的讚賞。我們很高興知道您認為我們的酒店性價比很高。我們理解斜坡的位置可能在推行李箱時帶來一些困難。對此我們深表歉意。您的意見對我們非常重要，我們將會納入考慮，努力改進我們的服務和設施。再次感謝您美好的評價。期待再次歡迎您的光臨，為您提供愉快的住宿體驗。最誠摯的問候！ 胡惠然 客務部經理

Dear John, Thank you for choosing to stay with us and for your perfect rating. We are thrilled to hear that our hotel has become your preferred accommodation choice in Hong Kong.It is truly an honor to be your preferred destination, and we are delighted that we have been able to meet and exceed your expectations. We strive to provide exceptional service, comfortable accommodations, and a memorable experience for all our guests.We truly appreciate your kind words and your loyalty to our hotel. We look forward to welcoming you back on your future visits to Hong Kong. Should you have any special requests or require any assistance, please do not hesitate to reach out to our dedicated team. It would be our pleasure to assist you in any way we can.Once again, thank you for your wonderful review, and we can't wait to have you as our valued guest again soon.Best Regards, Ruby WooFront Office Manager

Dear Sai Kit, Thank you for taking the time to rate your recent stay with us. We appreciate your positive score. We strive to provide excellent service and a comfortable experience for all our guests. If you have any specific feedback or suggestions for improvement, please do not hesitate to let us know. We value your feedback and hope to have the opportunity to welcome you back in the future.Best Regards, Ruby WooFront Office Manager

Dear Isabel, We apologize for any inconvenience or disappointment you may have experienced during your stay. Your feedback is valuable to us, and we appreciate you taking the time to share your thoughts. We will take your comments into account as we strive to make the necessary improvements to enhance the overall guest experience. If there is anything specific you would like to discuss or if there is anything we can do to make it right, please don't hesitate to reach out to us directly. We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable stay.Best Regards, Ruby WooFront Office Manager

Dear Mei Sui, Thank you for choosing to stay with us and for taking the time to provide feedback on your recent experience. We appreciate your overall positive rating of 8 out of 10. Your feedback is valuable to us as it helps us identify areas where we can further improve.We would love to hear more about your stay and any specific areas where we can enhance our services to meet or exceed your expectations. Your satisfaction is important to us, and we are committed to continuously improving our guest experience.Please feel free to provide any additional details or suggestions so that we can address them accordingly. We value your feedback and look forward to the opportunity to welcome you back for an even more exceptional stay in the future.Thank you again for choosing Ying'nFlo, Hong Kong, Wan Chai, and we appreciate your valuable input.Best Regards, Ruby WooFront Office Manager

尊敬的客人,非常感謝您選擇入住我們的酒店，並在您的評論中分享您的寶貴意見。我們很高興得知您對酒店的整潔舒適和設備齊全感到滿意。我們一直致力於提供寬敞舒適的客房和完善的生活設施，以確保每位客人都有一個愉快的入住體驗。我們非常重視優質的服務，並感謝您對我們的團隊的稱讚。我們的員工致力於提供親切和快速的服務，以確保您的需求得到及時滿足。再次感謝您的寶貴評論，並對您的支持表示衷心的感謝。如果您有任何其他需求或建議，請隨時告訴我們。我們期待著再次為您提供出色的住宿體驗。最誠摯的問候，胡惠然 客務部經理

Dear Valuable Guest, Thank you for your feedback. We're glad you found our room with a kitchen and living area comfortable, clean, and quiet, providing a cozy space for your stay. We apologize for the absence of tea bags, but we do offer complimentary coffee & morning refreshment in the lobby. We appreciate your comments about the steep path to the hotel, and we'll consider ways to improve accessibility for our guests. Thank you for choosing to stay with us, and we hope to welcome you back for an even better experience.Best Regards, Ruby WooFront Office Manager

Dear Sin Ying, Thank you for choosing to stay at Ying'nFlo, Hong Kong, Wan Chai and for your outstanding 10 out of 10 rating! We are absolutely thrilled to hear that you had a fantastic experience during your time at our hotel.Your positive feedback means the world to us, and it serves as a great source of motivation for our team. We are delighted that we were able to meet and exceed your expectations, providing you with a memorable stay.We truly appreciate your kind words and recommendation. It was a pleasure having you as our guest, and we look forward to the opportunity to welcome you back for another exceptional stay in the future.Thank you once again for your wonderful review and for choosing our hotel. We are truly grateful for your support.Best Regards, Ruby WooFront Office Manager

Dear Chloe, Thank you for your top score and is our honor that you enjoyed your time with us. We hope to have the opportunity to welcome you back again in the near future! Best Regards, Ruby Woo Front Office Manager

Dear Jicheng, Thank you very much for staying at Ying'nFlo, Hong Kong, Wan Chai. We are delighted that you had an enjoyable stay with us. We truly appreciate your kind support and look forward to welcome you back in the nearest future. Best regards, Ruby Woo, Front Office Manager

尊敬的客人, 谢谢您下榻敝奕凨及抽空撰寫點評，閣下提出的寶貴意見有助提升服務質素。對於是次的入住體驗未能滿足您的期望，我們深感抱歉，並會就不足之處作出檢討及改善。我們期望日後有機會再次為您服務。 最誠摯的問候！胡惠然 客務部經理

Dear Man Chung, Thank you very much for staying at Ying'nFlo and for taking the time to share your generous compliments. We are delighted to read that you had an enjoyable stay with us. We truly appreciate your kind support and look forward to welcome you back soon. Best regards, Ruby Woo - Assistant Front Office Manager

Dear Guest, Thank you for your score and is our honor that you enjoyed your time with us. We hope to have the opportunity to welcome you back again in the near future! Best Regards, Ruby Woo Assistant Front Office Manager

Dear Guest, Thank you for your score and is our honor that you enjoyed your time with us. We hope to have the opportunity to welcome you back again in the near future! Best Regards, Ruby Woo Assistant Front Office Manager

Dear Chi Hang, Thank you for your score and is our honor that you enjoyed your time with us. We hope to have the opportunity to welcome you back again in the near future! Best Regards, Ruby Woo Assistant Front Office Manager

Dear Valuable Guest, Thank you for choosing to stay at Eaton Residences and for sharing your experience with us. We are thrilled to learn that you had a memorable stay. Please come visit us again and we look forward to welcoming you back in the near future. Best Regards, Ruby Woo Assistant Front Office Manager

尊敬的客人, 感謝你百忙中抽空對酒店住宿體驗作評價。很高興閣下喜歡我們酒店的地理位置、 房間設施。期待下次可以再為您提供同樣優質的服務。 最誠摯的問候！胡惠然 助理客務部經理

Dear valuable guest, Thank you for your score. We look forward to welcoming you back to Eaton Residences in the nearest future. Kind Regards, Ruby Woo Assistant Front Office Manager

尊敬的客人, 非常感謝閣下入住逸東軒住寓，並撥冗撰寫相關評價。我們非常重視閣下的寶貴意見，並由衷地感謝您的個人反饋，好讓我們能不斷提升入住體驗的質素。 衷心希望我們能再次歡迎您光臨逸東軒住寓，再次為您提供稱心的住宿體驗。 最誠摯的問候！胡惠然 助理客務部經理

親愛的Lok Hei, 衷心感謝您下榻逸東軒住寓及與我們分享您的寶貴意見！我們會繼續努力求進，期望於不久的將來能再次為您服務。 最誠摯的問候！ 胡惠然 助理客務部經理

親愛的Eric，謝謝您下榻敝逸東軒住寓及抽空撰寫點評，閣下提出的寶貴意見有助本住寓提升服務質素。我們將不斷完善和提升，為您提供最優質的入住體驗。 感謝你對本住寓的支持，我們期望日後有機會再次為您服務。 最誠摯的問候！張嘉濠 助理客務部經理

Dear Ho Long Marvin, Thank you very much for staying at Eaton Residences and for taking the time to share your generous compliments on Hotel.com. We are delighted to read that you had an enjoyable and relaxing stay with us and appreciated our service. We truly appreciate your kind support and look forward to the immense pleasure of welcoming you back soon. Best regards, Derek Cheung - Assistant Front Office Manager

親愛的Shuk，謝謝您下榻敝逸東軒住寓及抽空撰寫點評，閣下提出的寶貴意見有助本住寓提升服務質素。對於是次某些部份的入住體驗未能滿足您的期望，我們深感抱歉。同時，我們非常重視您所提供的反饋，酒店相關部門定會及時進行調整。此外, 我們備有洗潔精提供給客人，如有需要，可向客戶服務團隊查詢。我們將不斷完善和提升，為您提供最優質的入住體驗。 感謝你對本住寓的支持，我們期望日後有機會再次為您服務。 最誠摯的問候！張嘉濠 助理客務部經理

尊敬的客人, 非常感謝閣下入住逸東軒住寓，並撥冗撰寫相關評價。我們非常重視閣下的寶貴意見，並由衷地感謝您的個人反饋，好讓我們能不斷提升入住體驗的質素。 衷心希望我們能再次歡迎您光臨逸東軒住寓，再次為您提供稱心的住宿體驗。 最誠摯的問候！張嘉濠 助理客務部經理

Dear valued guest, Thank you very much for staying at Eaton Residences and for taking the time to share your generous compliments on Expedia. We are delighted to read that you had an enjoyable and relaxing stay with us and appreciated our service. We truly appreciate your kind support and look forward to the immense pleasure of welcoming you back soon. Best regards, Derek Cheung - Assistant Front Office Manager

Dear valued guest, Thank you for your score. We look forward to welcoming you back to Eaton Residences in the nearest future. Kind Regards, Derek Cheung Assistant Front Office Manager

Dear Laiping, Thank you for your score. We look forward to welcoming you back to Eaton Residences in the nearest future. Kind Regards, Derek Cheung Assistant Front Office Manager

衷心感謝您下榻逸東軒住寓及與我們分享您的寶貴意見！我們會繼續努力求進，期望於不久的將來能再次為您服務。 最誠摯的問候！ 張嘉濠 助理客務部經理

Dear Kwan Yi Ian, Thank you for your score. We look forward to welcoming you back to Eaton Residences in the nearest future. Kind Regards, Derek Cheung Assistant Front Office Manager

衷心感謝您下榻逸東軒住寓及與我們分享您的寶貴意見！我們會繼續努力求進，期望於不久的將來能再次為您服務。 最誠摯的問候！ 張嘉濠 助理客務部經理

Dear valued guest, Thank you for your score. We look forward to welcoming you back to Eaton Residences in the nearest future. Kind Regards, Derek Cheung Assistant Front Office Manager

Dear Sin Ping Candy, Thank you for your score. We look forward to welcoming you back to Eaton Residences in the nearest future. Kind Regards, Derek Cheung Assistant Front Office Manager

衷心感謝您下榻逸東軒住寓及與我們分享您的寶貴意見！我們會繼續努力求進，期望於不久的將來能再次為您服務。 最誠摯的問候！ 張嘉濠 助理客務部經理

Dear Siu Long Myron, Thank you for your scoring in Hotels.com. If you have a moment, we would like to invite you to share your valuable experience in Tripadvisor too. We look forward to welcoming you back to Eaton Residences in the nearest future. Kind Regards, Derek Cheung Assistant Front Office Manager

Dear valued guest, Thank you for your scoring in Hotels.com. If you have a moment, we would like to invite you to share your valuable experience in Tripadvisor too. We look forward to welcoming you back to Eaton Residences in the nearest future. Kind Regards, Derek Cheung Assistant Front Office Manager

Dear valued guest, Thank you for your scoring. We look forward to welcoming you back to Eaton Residences in the nearest future. Kind Regards, Derek Cheung Assistant Front Office Manager

Dear valued guest, Thank you for your scoring in Expedia. If you have a moment, we would like to invite you to share your valuable experience in Tripadvisor too. We look forward to welcoming you back to Eaton Residences in the nearest future. Kind Regards, Derek Cheung Assistant Front Office Manager

Dear Amy, Thank you for your scoring and comments. We look forward to welcoming you back to Eaton Residences in the nearest future. Kind Regards, Derek Cheung Assistant Front Office Manager

衷心感謝您下榻逸東軒住寓及與我們分享您的寶貴意見！我們會繼續努力求進，期望於不久的將來能再次為您服務。 最誠摯的問候！ 張嘉濠 助理客務部經理

親愛的 Mavis, 謝謝您下榻敝逸東軒住寓及抽空撰寫點評，閣下提出的寶貴意見有助本住寓提升服務質素。對於是次的入住體驗未能滿足您的期望，我們深感抱歉，並會就不足之處作出檢討及改善。 感謝你對本住寓的支持，我們期望日後有機會再次為您服務。 最誠摯的問候！ 張嘉濠 助理客務部經理

Dear valued guest, Thank you for your scoring in Hotels.com. If you have a moment, we would like to invite you to share your valuable experience in Tripadvisor too. We look forward to welcoming you back to Eaton Residences in the nearest future. Kind Regards, Derek Cheung Assistant Front Office Manager

Dear Hiu Yi, Thank you for your scoring. We look forward to welcoming you back to Eaton Residences in the nearest future. Kind Regards, Derek Cheung Assistant Front Office Manager

Dear valued guest, Thank you for your scoring in Hotels.com. We look forward to welcoming you back to Eaton Residences in the nearest future. Kind Regards, Derek Cheung Assistant Front Office Manager

Dear valued guest, Thank you for sharing your experience in Expedia. We are sorry to read that the said issue did not reach your expectations. Please rest assured that we are looking into your concerns and we appreciate you bringing this issue to our attention and therefore giving us an opportunity to improve. We hope you will give us another chance to welcome you back again. Yours sincerely, Derek Cheung Assistant Front Office Manager

Dear valued guest, Thank you for your scoring in Hotels.com. If you have a moment, we would like to invite you to share your valuable experience in Tripadvisor too. We look forward to welcoming you back to Eaton Residences in the nearest future. Kind Regards, Derek Cheung Assistant Front Office Manager

Dear valued guest, Thank you for your scoring in Hotels.com. If you have a moment, we would like to invite you to share your valuable experience in Tripadvisor too. We look forward to welcoming you back to Eaton Residences in the nearest future. Kind Regards, Derek Cheung Assistant Front Office Manager

衷心感謝您下榻逸東軒住寓及與我們分享您的寶貴意見！我們會繼續努力求進，期望於不久的將來能再次為您服務。 最誠摯的問候！ 張嘉濠 助理客務部經理

Dear valued guest, Thank you for your scoring in Expedia. We look forward to welcoming you back to Eaton Residences in the nearest future. Kind Regards, Derek Cheung - Assistant Front Office Manager

Dear Ka Man, Thank you for your scoring in Hotels.com. We look forward to welcoming you back to Eaton Residences in the nearest future. Kind Regards, Derek Cheung - Assistant Front Office Manager