Hello wing yee, Thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!
10/10 優異
WING LING
商務旅客
2023年12月12日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
WING LING
於 2023 年 12 月住了 2 晚
Leo 於 2023年12月12日的回應
Hello WING LING, Thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!
10/10 優異
HUNGHSIAO
2023年12月11日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
HUNGHSIAO
於 2023 年 12 月住了 2 晚
Leo 於 2023年12月12日的回應
Hello HUNGHSIAO, Thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!
8/10 不錯
KwokKeung
2023年11月29日
KwokKeung
於 2023 年 10 月住了 1 晚
Leo 於 2023年12月12日的回應
Hello KwokKeung, Thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!
10/10 優異
真實旅客
2023年10月27日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
真實旅客
於 2023 年 10 月住了 1 晚
Leo 於 2023年10月28日的回應
Hello Guest, Thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!
8/10 不錯
Litseng
2023年10月16日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Litseng
於 2023 年 10 月住了 1 晚
Leo 於 2023年10月17日的回應
Hello Litseng, thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!
4/10 欠佳
KIN YAN
2023年9月30日
KIN YAN
於 2023 年 9 月住了 1 晚
Leo 於 2023年10月3日的回應
Hello KIN YAN, thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future
Hello Kuo Sheng, thank you very much for your high score rating! We are glad that you had an enjoyable stay with us in general. Meanwhile, we are sorry the service did not live up to your expectation. Rest assured we will look for different possible ways for improvement. Look forward to seeing you again in the future!
8/10 不錯
CHIU HUNG
2023年9月28日
CHIU HUNG
於 2023 年 8 月住了 3 晚
Leo 於 2023年9月30日的回應
Hello CHIU HUNG, thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!
Hello Kar Nong, thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!
10/10 優異
Miosha
2023年8月21日
讚好:整潔度、職員與服務和住宿狀況
Miosha
Leo 於 2023年8月22日的回應
Hello Miosha, thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!
10/10 優異
chau wan s
家人同遊
2023年8月19日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
chau wan s
於 2023 年 8 月住了 6 晚
Leo 於 2023年8月22日的回應
Hello chau wan s, thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!
10/10 優異
Yeung
家人同遊
2023年8月18日
讚好:整潔度、職員與服務、設施服務和住宿狀況
員工服務態度良好,環境整潔!
Yeung
於 2023 年 8 月住了 5 晚
Nick Nam 於 2023年8月20日的回應
Hello Jing, thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!
8/10 不錯
JiangXiong
2023年8月10日
JiangXiong
於 2023 年 8 月住了 2 晚
Nick 於 2023年9月17日的回應
Hello JiangXiong, thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!
6/10 一般
CHAN
2023年8月1日
讚好:整潔度
CHAN
於 2023 年 7 月住了 2 晚
Leo 於 2023年8月22日的回應
Hello CHAN, thank you very much for your stay and comment. We are sorry that we were not able to meet your expectation for your previous stay. We will surely try our very best to stive for improvement. Look forward to seeing you again in the future!
8/10 不錯
Hiuman
2023年7月31日
Hiuman
於 2023 年 7 月住了 1 晚
Leo 於 2023年8月22日的回應
Hello Hiuman, thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!
8/10 不錯
真實旅客
2023年7月28日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
真實旅客
於 2023 年 7 月住了 1 晚
Eric 於 2023年7月28日的回應
Hello Guest, thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!
10/10 優異
真實旅客
家人同遊
2023年7月19日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
真實旅客
於 2023 年 7 月住了 2 晚
Leo 於 2023年7月25日的回應
Hello Guest, thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!
4/10 欠佳
Pak Kin
2023年7月4日
一般
Regret that it did not quite match with the Hyatt Group Brand and little disappointed for the room condition such as TV suddenly disable to watch at mid-night until the techanican to fix the TV box, duvet cover has dirty mark,..
Pak Kin
於 2023 年 6 月住了 2 晚
Nick Nam 於 2023年7月7日的回應
Hi Pak Kin, thank you very much for your comment! We are sorry that we were not able to meet your expectation of room cleaning and TV issue. We glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!
10/10 優異
Min ni
多人同遊
2023年7月3日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
服務真的很棒
飯店窗外風景也好漂亮
Min ni
於 2023 年 6 月住了 3 晚
Leo 於 2023年7月3日的回應
Hello Min ni, thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!
Hello Anonymous, thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!
6/10 一般
Tak Kin Ricky
2023年5月27日
不滿:整潔度、職員與服務和客房舒適度
衛生狀況差
浴缸有陰毛,地下有塵。
Tak Kin Ricky
於 2023 年 5 月住了 1 晚
Nick 於 2023年5月28日的回應
Hi Ricky, thank you very much for your comment! We are sorry that we were not able to meet your expectation of room cleaning. We glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!
10/10 優異
Chor Wing
2023年5月25日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Warm hospitality
Chor Wing
於 2023 年 5 月住了 1 晚
Eric 於 2023年5月25日的回應
Hello Chor Wing, thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!
8/10 不錯
laikuen
多人同遊
2023年5月24日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
laikuen
於 2023 年 5 月住了 5 晚
Eric 於 2023年5月25日的回應
Hello Laikuen, thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!
6/10 一般
CHUAN PIN
商務旅客
2023年5月11日
讚好:整潔度、住宿狀況和客房舒適度
不滿:職員與服務
Big improvement room for Check in & check out time
Nice hotel, good location, good service, but, no idea why it's always take very long time no matter check in (almost 60 min.) or check out (arround 30 min.), same as 3 years ago.
CHUAN PIN
於 2023 年 5 月住了 1 晚
Nick 於 2023年5月20日的回應
Hello Chuan Pin, thank you very much for your comment! We are sorry that we were not able to meet your expectation about check in and check out. We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!
6/10 一般
Ting Him
2023年4月15日
讚好:整潔度和客房舒適度
不滿:職員與服務
Ting Him
於 2023 年 4 月住了 2 晚
Eric 於 2023年4月16日的回應
Dear Ting Him, Thank you for staying with us recently and taking time to write a review. We regret to know that we did not provide you a seamless stay. Your satisfaction is always our first priority, and we promise to do our utmost best to make your stay a memorable one. We look forward to having you again for another journey!
2/10 很差
Ting Him
2023年4月14日
Ting Him
於 2023 年 4 月住了 1 晚
Leo 於 2023年4月15日的回應
Dear Ting Him, Thank you for staying with us recently and taking time to write a review. We regret to know that we did not provide you a seamless stay. Your satisfaction is always our first priority, and we promise to do our utmost best to make your stay a memorable one. We look forward to having you again for another journey!
8/10 不錯
Yun Foong
2023年4月12日
Yun Foong
於 2023 年 4 月住了 1 晚
Leo 於 2023年4月13日的回應
Hello Yun Foong, thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!
Very clean and comfortable place to live. Well done! :)
Winne
於 2023 年 3 月住了 12 晚
Leo 於 2023年3月19日的回應
Hello Winne, thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!
2/10 很差
Ka Ho
2023年3月10日
Ka Ho
於 2023 年 3 月住了 1 晚
Leo 於 2023年4月9日的回應
Dear Ka Ho, Thank you for staying with us recently and taking time to write a review. We regret to know that we did not provide you a seamless stay. Your satisfaction is always our first priority, and we promise to do our utmost best to make your stay a memorable one. We look forward to having you again for another journey!
6/10 一般
Wing Sze Monica
2023年3月7日
Wing Sze Monica
於 2023 年 3 月住了 1 晚
Leo 於 2023年3月10日的回應
Dear Wing Sze Monica, Thank you for staying with us recently and taking time to write a review. We regret to know that we did not provide you with a seamless stay. Your satisfaction is always our first priority, and we promise to do our utmost best to make your stay a memorable one. We look forward to having you again for another journey!
8/10 不錯
Yuen Fan
2023年3月1日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Good!
Great location & comfortable room
Yuen Fan
於 2023 年 2 月住了 1 晚
Leo 於 2023年3月1日的回應
Hello Yuen Fan, thank you very much for staying with us! We are glad that you had an enjoyable stay with us in general. Thank you for your feedback to the restaurant team. Look forward to seeing you again in the future!
10/10 優異
Kei
2023年2月14日
Kei
於 2023 年 2 月住了 1 晚
Allie 於 2023年2月18日的回應
Hello Kei, thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!
8/10 不錯
Ho Yin
2023年2月13日
Ho Yin
於 2023 年 2 月住了 1 晚
Leo 於 2023年2月14日的回應
Hello Ho Yin, thank you very much for staying with us! We are glad that you had an enjoyable stay with us in general. Thank you for your feedback to the restaurant team. Look forward to seeing you again in the future!
Good location, just next to the North Point Metro. Room services was good and fast; food were delicious. Overall the stay is value for money.
Yuen Fan
於 2023 年 2 月住了 1 晚
Leo 於 2023年2月6日的回應
Hello Yuen Fan, thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!
8/10 不錯
Ka ming (Hk)
伴侶同遊
2023年2月3日
讚好:整潔度、職員與服務、設施服務和住宿狀況
So far ok, food in farm house is not really good
Ka ming
於 2023 年 1 月住了 3 晚
Leo 於 2023年2月6日的回應
Hello Ka ming, thank you very much for staying with us! We are glad that you had an enjoyable stay with us in general. Thank you for your feedback to the restaurant team. Look forward to seeing you again in the future!
4/10 欠佳
WING HIM
2023年1月20日
讚好:整潔度
不滿:職員與服務
WING HIM
於 2023 年 1 月住了 1 晚
Eric 於 2023年3月7日的回應
Dear Wing Him, Thank you for staying with us recently and taking time to write a review. We regret to know that we did not provide you a seamless stay. Your satisfaction is always our first priority, and we promise to do our utmost best to make your stay a memorable one. We look forward to having you again for another journey!
10/10 優異
Yu Yam
2023年1月18日
Yu Yam
Leo 於 2023年11月6日的回應
Hello Yu Yam, thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!
6/10 一般
YauWing
2023年1月15日
YauWing
於 2023 年 1 月住了 1 晚
Allie 於 2023年1月16日的回應
Dear YauWing, Thank you for staying with us recently and taking time to write a review. We regret to know that we did not provide you a seamless stay. Your satisfaction is always our first priority, and we promise to do our utmost best to make your stay a memorable one. We look forward to having you again for another journey!
8/10 不錯
Cheung
2023年1月11日
Cheung
Leo 於 2023年11月6日的回應
Hello Cheung, thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!
8/10 不錯
Sin Chun
2023年1月8日
Sin Chun
於 2023 年 1 月住了 1 晚
Allie 於 2023年1月9日的回應
Dear Sin Chun, thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!
6/10 一般
QIAOYAN
2023年1月7日
QIAOYAN
於 2023 年 1 月住了 1 晚
Allie 於 2023年1月9日的回應
Dear Qiaoyan, thank you very much for your time to complete the survey! We are glad that you had an enjoyable stay with us in general. Look forward to seeing you again in the future!
10/10 優異
Mei Yi
家人同遊
2023年1月6日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Mei Yi
於 2023 年 1 月住了 3 晚
Eric 於 2023年1月6日的回應
Dear Mei Yi, thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!
8/10 不錯
Hoi Yu Doris
2023年1月5日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Hoi Yu Doris
於 2023 年 1 月住了 1 晚
Assistant Manager 於 2023年1月7日的回應
Dear Hoi Yu Doris,Thank you for staying with us and we are so glad to know that you enjoyed your stay! To provide an exceptional service is one of our priorities and we are delighted to hear that we have met your expectations! I am sure your kind words will be their motivation to keep improving.Thanks again for your time to write us this valuable review and we will see you again soon in the summer!Best Regards,