餐廳

香港維港凱悅尚萃酒店的評價

5 out of 5
香港維港凱悅尚萃酒店
北角邨里 1 號, 北角, 香港

評價

8.2

很好

10 分評分,優異;1011 則評價中有 449 則" "
8 分評分,不錯;1011 則評價中有 355 則" "
6 分評分,一般;1011 則評價中有 97 則" "
4 分評分,欠佳;1011 則評價中有 64 則" "
2 分評分,很差;1011 則評價中有 46 則" "

8.8/10 

整潔度

8.4/10 

職員與服務

8.6/10 

設施服務

8.6/10 

住宿狀況

8.6/10 

環保程度

評價

10/10 優異

Suk Wai

讚好:整潔度、職員與服務、設施服務和住宿狀況
非常之好!好有安全感。
於 2024 年 3 月住了 1 晚
Leo 於 2024年3月16日的回應
親愛的Suk Wai您好,多謝您提供寶貴的入住心得。感謝您對我們大力讚賞和支持,您的鼓勵絕對是我們一個很好的推動力!我們真切期待您再次光臨,並將努力提供稱心滿意的服務,謝謝!

10/10 優異

YUNCHOI

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 2 晚
Cody 於 2024年3月16日的回應
Thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!

10/10 優異

Wai Cheung

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
房間很美麗、乾淨、整齊, 而且房間內設備齊全, 枕頭和床褥都很舒適, 美麗的維港海景一覽無遺, 使人心情十分舒暢, 酒店鄰近地鐵站, 交通非常方便, 由地鐵站步行至酒店只需大約2分鐘非常方便, 酒店附近亦有很多購物地點, 食肆亦一應俱全, 要購物或用膳都非常方便, 酒店的自助餐很美味, 食物種類繁多,價錢亦不貴, 性價比高, 在酒店大堂排隊登記入住的時候, 有酒店職員主動為我提供協助, 令我倍感窩心, 登記入住和退房手續都很快捷。
於 2024 年 2 月住了 1 晚
Eric 於 2024年2月16日的回應
親愛的Wai Cheung您好,多謝您提供寶貴的入住心得。感謝您對我們大力讚賞和支持,您的鼓勵絕對是我們一個很好的推動力!我們真切期待您再次光臨,並將努力提供稱心滿意的服務,謝謝!

10/10 優異

wing yee

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚
Leo 於 2023年12月16日的回應
Hello wing yee, Thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!

10/10 優異

WING LING

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 2 晚
Leo 於 2023年12月12日的回應
Hello WING LING, Thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!

10/10 優異

HUNGHSIAO

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 2 晚
Leo 於 2023年12月12日的回應
Hello HUNGHSIAO, Thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!

8/10 不錯

KwokKeung

於 2023 年 10 月住了 1 晚
Leo 於 2023年12月12日的回應
Hello KwokKeung, Thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 1 晚
Leo 於 2023年10月28日的回應
Hello Guest, Thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!

8/10 不錯

Litseng

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 1 晚
Leo 於 2023年10月17日的回應
Hello Litseng, thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!

4/10 欠佳

KIN YAN

於 2023 年 9 月住了 1 晚
Leo 於 2023年10月3日的回應
Hello KIN YAN, thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future

8/10 不錯

Kuo Sheng

家人同遊
讚好:整潔度、住宿狀況和客房舒適度
23樓的泳池(東座)及23樓的bar(西座)景觀都極佳,服務人員的態度很好!我們住高層(18F)的海景很美,唯獨ground floor入口處的男服務員沒什麼笑臉。也可惜正門是面對市場,晚上收垃圾的時段味道不佳
於 2023 年 9 月住了 4 晚
Leo 於 2023年9月30日的回應
Hello Kuo Sheng, thank you very much for your high score rating! We are glad that you had an enjoyable stay with us in general. Meanwhile, we are sorry the service did not live up to your expectation. Rest assured we will look for different possible ways for improvement. Look forward to seeing you again in the future!

8/10 不錯

CHIU HUNG

於 2023 年 8 月住了 3 晚
Leo 於 2023年9月30日的回應
Hello CHIU HUNG, thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!

2/10 很差

Leon

家人同遊
不滿:整潔度、職員與服務、設施服務和住宿狀況
不好
於 2023 年 9 月住了 2 晚
Leo 於 2023年10月28日的回應
尊敬的Leon您好:非常感謝您近日入住香港維港凱悅尚萃酒店,並在百忙中給予我們寶貴的意見。非常抱歉是次入住未能達到您的期望。非常感謝您坦率的意見,並感謝您對我們集團的支持。我們期待在您下次入住時能再有機會接待您,並承諾屆時會竭力為您提供更佳的體驗。 誠意恭候您的再次下榻,享受更優越的入住體驗,謝謝。香港維港凱悅尚萃酒店 謹啟

8/10 不錯

Kar Nong

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 8 月住了 1 晚
Leo 於 2023年8月27日的回應
Hello Kar Nong, thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!

10/10 優異

Miosha

讚好:整潔度、職員與服務和住宿狀況
Leo 於 2023年8月22日的回應
Hello Miosha, thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!

10/10 優異

chau wan s

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 8 月住了 6 晚
Leo 於 2023年8月22日的回應
Hello chau wan s, thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!

10/10 優異

Yeung

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
員工服務態度良好,環境整潔!
於 2023 年 8 月住了 5 晚
Nick Nam 於 2023年8月20日的回應
Hello Jing, thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!

8/10 不錯

JiangXiong

於 2023 年 8 月住了 2 晚
Nick 於 2023年9月17日的回應
Hello JiangXiong, thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!

6/10 一般

CHAN

讚好:整潔度
於 2023 年 7 月住了 2 晚
Leo 於 2023年8月22日的回應
Hello CHAN, thank you very much for your stay and comment. We are sorry that we were not able to meet your expectation for your previous stay. We will surely try our very best to stive for improvement. Look forward to seeing you again in the future!

8/10 不錯

Hiuman

於 2023 年 7 月住了 1 晚
Leo 於 2023年8月22日的回應
Hello Hiuman, thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 7 月住了 1 晚
Eric 於 2023年7月28日的回應
Hello Guest, thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!

10/10 優異

真實旅客

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 7 月住了 2 晚
Leo 於 2023年7月25日的回應
Hello Guest, thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!

4/10 欠佳

Pak Kin

一般
Regret that it did not quite match with the Hyatt Group Brand and little disappointed for the room condition such as TV suddenly disable to watch at mid-night until the techanican to fix the TV box, duvet cover has dirty mark,..
於 2023 年 6 月住了 2 晚
Nick Nam 於 2023年7月7日的回應
Hi Pak Kin, thank you very much for your comment! We are sorry that we were not able to meet your expectation of room cleaning and TV issue. We glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!

10/10 優異

Min ni

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
服務真的很棒 飯店窗外風景也好漂亮
於 2023 年 6 月住了 3 晚
Leo 於 2023年7月3日的回應
Hello Min ni, thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!

10/10 優異

真實旅客

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
值得再住的酒店!
滿意的住宿。房間清潔,舒適,景觀開揚。購物,餐食便利。Farmhouse自助餐午餐和早餐都好好味,豐富新鮮。 櫃檯服務週到。
於 2023 年 5 月住了 2 晚
Nick 於 2023年5月29日的回應
Hello Anonymous, thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!

6/10 一般

Tak Kin Ricky

不滿:整潔度、職員與服務和客房舒適度
衛生狀況差
浴缸有陰毛,地下有塵。
於 2023 年 5 月住了 1 晚
Nick 於 2023年5月28日的回應
Hi Ricky, thank you very much for your comment! We are sorry that we were not able to meet your expectation of room cleaning. We glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!

10/10 優異

Chor Wing

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Warm hospitality
於 2023 年 5 月住了 1 晚
Eric 於 2023年5月25日的回應
Hello Chor Wing, thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!

8/10 不錯

laikuen

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 5 月住了 5 晚
Eric 於 2023年5月25日的回應
Hello Laikuen, thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!

6/10 一般

CHUAN PIN

商務旅客
讚好:整潔度、住宿狀況和客房舒適度
不滿:職員與服務
Big improvement room for Check in & check out time
Nice hotel, good location, good service, but, no idea why it's always take very long time no matter check in (almost 60 min.) or check out (arround 30 min.), same as 3 years ago.
於 2023 年 5 月住了 1 晚
Nick 於 2023年5月20日的回應
Hello Chuan Pin, thank you very much for your comment! We are sorry that we were not able to meet your expectation about check in and check out. We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!

6/10 一般

Ting Him

讚好:整潔度和客房舒適度
不滿:職員與服務
於 2023 年 4 月住了 2 晚
Eric 於 2023年4月16日的回應
Dear Ting Him, Thank you for staying with us recently and taking time to write a review. We regret to know that we did not provide you a seamless stay. Your satisfaction is always our first priority, and we promise to do our utmost best to make your stay a memorable one. We look forward to having you again for another journey!

2/10 很差

Ting Him

於 2023 年 4 月住了 1 晚
Leo 於 2023年4月15日的回應
Dear Ting Him, Thank you for staying with us recently and taking time to write a review. We regret to know that we did not provide you a seamless stay. Your satisfaction is always our first priority, and we promise to do our utmost best to make your stay a memorable one. We look forward to having you again for another journey!

8/10 不錯

Yun Foong

於 2023 年 4 月住了 1 晚
Leo 於 2023年4月13日的回應
Hello Yun Foong, thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!

8/10 不錯

Keith

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
方便, 近地鐵站,景觀好
於 2023 年 4 月住了 1 晚
Leo 於 2023年4月9日的回應
尊敬的Keith, 非常感謝您近日入住凱悅尚萃酒店並給予我們很好的評價。很高興得知您對我們的整體表現都感到滿意,您的鼓勵絕對是我們一個很好的推動力!讓每位客人獲得滿意的入住環境與服務是我們的第一要旨,我們也致力提供整潔及安全的住房環境,未來我們也將會持續調整、進步,務求有更舒適的住宿體驗給每位客人。再一次感謝你對我們集團的支持。我們期待在你下次入住時能再接待你,並承諾屆時會竭力為你提供更佳的體驗。 誠意恭候你的再次下榻,享受更優越的入住體驗,謝謝。香港維港凱悅尚萃酒店 謹啟

8/10 不錯

Winne (Tseung Kwan O , NT)

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very clean and comfortable place to live. Well done! :)
於 2023 年 3 月住了 12 晚
Leo 於 2023年3月19日的回應
Hello Winne, thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!

2/10 很差

Ka Ho

於 2023 年 3 月住了 1 晚
Leo 於 2023年4月9日的回應
Dear Ka Ho, Thank you for staying with us recently and taking time to write a review. We regret to know that we did not provide you a seamless stay. Your satisfaction is always our first priority, and we promise to do our utmost best to make your stay a memorable one. We look forward to having you again for another journey!

6/10 一般

Wing Sze Monica

於 2023 年 3 月住了 1 晚
Leo 於 2023年3月10日的回應
Dear Wing Sze Monica, Thank you for staying with us recently and taking time to write a review. We regret to know that we did not provide you with a seamless stay. Your satisfaction is always our first priority, and we promise to do our utmost best to make your stay a memorable one. We look forward to having you again for another journey!

8/10 不錯

Yuen Fan

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Good!
Great location & comfortable room
於 2023 年 2 月住了 1 晚
Leo 於 2023年3月1日的回應
Hello Yuen Fan, thank you very much for staying with us! We are glad that you had an enjoyable stay with us in general. Thank you for your feedback to the restaurant team. Look forward to seeing you again in the future!

10/10 優異

Kei

於 2023 年 2 月住了 1 晚
Allie 於 2023年2月18日的回應
Hello Kei, thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!

8/10 不錯

Ho Yin

於 2023 年 2 月住了 1 晚
Leo 於 2023年2月14日的回應
Hello Ho Yin, thank you very much for staying with us! We are glad that you had an enjoyable stay with us in general. Thank you for your feedback to the restaurant team. Look forward to seeing you again in the future!

8/10 不錯

MEILING

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
交通便利、房間乾淨、人員服務態度好,下次訪港會再入住!
於 2023 年 2 月住了 2 晚
Leo 於 2023年2月12日的回應
尊敬的MEILING, 非常感謝您近日入住凱悅尚萃酒店並給予我們很好的評價。很高興得知您對我們的整體表現都感到滿意,您的鼓勵絕對是我們一個很好的推動力!讓每位客人獲得滿意的入住環境與服務是我們的第一要旨,我們也致力提供整潔及安全的住房環境,未來我們也將會持續調整、進步,務求有更舒適的住宿體驗給每位客人。再一次感謝你對我們集團的支持。我們期待在你下次入住時能再接待你,並承諾屆時會竭力為你提供更佳的體驗。 誠意恭候你的再次下榻,享受更優越的入住體驗,謝謝。香港維港凱悅尚萃酒店 謹啟

8/10 不錯

Yuen Fan

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Good location
Good location, just next to the North Point Metro. Room services was good and fast; food were delicious. Overall the stay is value for money.
於 2023 年 2 月住了 1 晚
Leo 於 2023年2月6日的回應
Hello Yuen Fan, thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!

8/10 不錯

Ka ming (Hk)

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
So far ok, food in farm house is not really good
於 2023 年 1 月住了 3 晚
Leo 於 2023年2月6日的回應
Hello Ka ming, thank you very much for staying with us! We are glad that you had an enjoyable stay with us in general. Thank you for your feedback to the restaurant team. Look forward to seeing you again in the future!

4/10 欠佳

WING HIM

讚好:整潔度
不滿:職員與服務
於 2023 年 1 月住了 1 晚
Eric 於 2023年3月7日的回應
Dear Wing Him, Thank you for staying with us recently and taking time to write a review. We regret to know that we did not provide you a seamless stay. Your satisfaction is always our first priority, and we promise to do our utmost best to make your stay a memorable one. We look forward to having you again for another journey!

10/10 優異

Yu Yam

Leo 於 2023年11月6日的回應
Hello Yu Yam, thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!

6/10 一般

YauWing

於 2023 年 1 月住了 1 晚
Allie 於 2023年1月16日的回應
Dear YauWing, Thank you for staying with us recently and taking time to write a review. We regret to know that we did not provide you a seamless stay. Your satisfaction is always our first priority, and we promise to do our utmost best to make your stay a memorable one. We look forward to having you again for another journey!

8/10 不錯

Cheung

Leo 於 2023年11月6日的回應
Hello Cheung, thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!

8/10 不錯

Sin Chun

於 2023 年 1 月住了 1 晚
Allie 於 2023年1月9日的回應
Dear Sin Chun, thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!

6/10 一般

QIAOYAN

於 2023 年 1 月住了 1 晚
Allie 於 2023年1月9日的回應
Dear Qiaoyan, thank you very much for your time to complete the survey! We are glad that you had an enjoyable stay with us in general. Look forward to seeing you again in the future!

10/10 優異

Mei Yi

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 1 月住了 3 晚
Eric 於 2023年1月6日的回應
Dear Mei Yi, thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!

8/10 不錯

Hoi Yu Doris

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 1 月住了 1 晚
Assistant Manager 於 2023年1月7日的回應
Dear Hoi Yu Doris,Thank you for staying with us and we are so glad to know that you enjoyed your stay! To provide an exceptional service is one of our priorities and we are delighted to hear that we have met your expectations! I am sure your kind words will be their motivation to keep improving.Thanks again for your time to write us this valuable review and we will see you again soon in the summer!Best Regards,