接待處

香港灣仔睿景酒店 的評價

4 out of 5
香港灣仔睿景酒店
軒尼詩道 41-49 號, 灣仔, 香港

評價

8.4

很好

10 分評分,優異;1003 則評價中有 426 則" "
8 分評分,不錯;1003 則評價中有 417 則" "
6 分評分,一般;1003 則評價中有 109 則" "
4 分評分,欠佳;1003 則評價中有 35 則" "
2 分評分,很差;1003 則評價中有 16 則" "

8.6/10 

整潔度

8.8/10 

職員與服務

8.0/10 

設施服務

8.2/10 

住宿狀況

8.0/10 

環保程度

評價

10/10 優異

YI LING

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very good and convenient location
於 2024 年 4 月住了 3 晚

6/10 一般

Chan

多人同遊
沒有VIP 待遇
於 2024 年 3 月住了 1 晚
Assistant Manager 於 2024年3月29日的回應
亲爱的宾客,感谢您选择入住香港湾仔睿景酒店并留下宝贵意见。酒店一直致力于为宾客提供殷勤细致的服务,获悉阁下在近日的入住过程中有不愉快的体验,对此我们深表遗憾。 阁下的留言已及时反馈至相关部门,并引起酒店团队高度重视。 酒店将强化员工的服务意识和提高服务质量,落实服务管理标准。再次感谢您的反馈,这是对酒店的鞭策和促进。 为客人提供优质的住宿体验是我酒店一贯的承诺,期望在不久的将来有机会再次为您提供更舒适的住宿体验。祝安好,客务部助理经理谨启 客务部

8/10 不錯

May

讚好:整潔度、職員與服務和住宿狀況
交通、飲食方便
於 2024 年 2 月住了 3 晚

10/10 優異

Ching Mei

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 1 月住了 2 晚
Assistant Manager 於 2024年1月20日的回應
Dear Valuable guest,Warm greetings from Kew Green Hotel Wan Chai.Thank you very much for giving us comments following your recent stay with us. We would like to express our gratitude for your kind words regarding your recent stay. It is extremely important and great motivation for us to hear that you enjoyed your stay with us. We look forward to be of service to you again soon! Best regards Assistant Manager

8/10 不錯

CHEN-CHI

讚好:職員與服務和住宿狀況
適合平日入住的飯店
為了看跨年煙火12/31入住,價格大概付了9000出頭台幣,沒有提供早餐,有VIP Access,所以提早Check in,隔天也延後到兩點退房,迎賓飲料是青島啤酒或可樂,整體來說入住體驗還不錯,但飯店的設施稍嫌老舊,浴缸是傳統拉簾式的,因為色調以紅黑為主,所以多少住起來有點壓迫感,窗外就是另外一間飯店,沒有什麼風景可言,但離灣仔地鐵站算近,大概走路五分鐘會到,附近也是鬧區,買東西吃東西都很方便,飯店正前方過馬路就有自主洗衣店,飯店服務人員很親切,有提供轉接插頭,寄放行李的服務,如果不考慮節假日價格過高,之後主要是想在港島到處活動而不是整天窩在飯店,還是可能考慮入住。另外要提醒一下飯店,快煮壺可能要定時清潔一下,污垢有點明顯。
於 2023 年 12 月住了 1 晚
客務部助理經理謹啟 於 2024年1月9日的回應
親愛的賓客,感謝選擇入住香港灣仔睿景酒店並分享住宿體驗。為客人提供優質的住宿體驗是我們的使命,我們非常欣喜獲悉您對本次住宿的滿意體驗。閣下的寶貴點評將被分享至酒店團隊,以啟發和激勵員工保持優質的服務水準及持續優化酒店的硬件水平,並繼續為酒店賓客提供超越期待的服務。關於閣下提及房間設施老舊及清潔的問題,我們已及時反饋至酒店相關部門。酒店正在逐步對客房設施進行升級改造,務求給客人煥然一新的舒適入住體驗。感謝閣下選擇入住香港灣仔睿景酒店,期待香港灣仔睿景酒店始終是您出行香港的首選。祝您生活愉快!客務部助理經理謹啟客務部

10/10 優異

HSIN YU

於 2023 年 12 月住了 2 晚
Assistant Manager 於 2023年12月12日的回應
Dear Valuable guest,Warm greetings from Kew Green Hotel Wan Chai Hong Kong.Thank you very much for giving us comments following your recent stay with us. We would like to express our gratitude for your good ratings regarding your recent stay. It is extremely important and great motivation for us to know that you enjoyed your stay with us. We look forward to be of service to you again soon! Best regards Assistant Manager

10/10 優異

Chinyi

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 3 晚
Assistant Manager 於 2023年12月8日的回應
Dear Valuable guest,Warm greetings from Kew Green Hotel Wan Chai.Thank you very much for giving us comments following your recent stay with us. We would like to express our gratitude for your kind words regarding your recent stay. It is extremely important and great motivation for us to hear that you enjoyed your stay with us. We look forward to be of service to you again soon! Best regards Assistant Manager

6/10 一般

真實旅客

The hotel is a bit outdated and noisy. Cleaner made quite a lot of noise when cleaning the room next to us early in the morning. However, location is good and convenient.
於 2023 年 11 月住了 6 晚
Assistant Manager 於 2023年11月23日的回應
Dear Valuable Guest,Warm greetings from Kew Green Hotel Wanchai Hong Kong!We would like to express our gratitude for your kind words regarding your recent stay. It is extremely important and great motivation for us to hear that you had a pleasant experience. In addition, we are very much sorry to learn that the room did not meet your expectation. We treat your comments with the highest priority; rest assured that measures will be made by concerned parties to areas for further rectification.We look forward to serving for you in the near future and provided the best service to you again! Best regards,Assistant Manager

8/10 不錯

真實旅客

商務旅客
讚好:整潔度、住宿狀況和客房舒適度
地點離灣仔站步行4-5分鐘,位置很方便,附近有超商跟超市。房間空間充足,床組也很舒適。不過晚上發現吹風機風量極小又有焦味,致電服務人員卻一直沒有來換。
於 2023 年 11 月住了 2 晚
Assistant Manager 於 2023年11月15日的回應
親愛的賓客,感謝您選擇入住香港灣仔睿景酒店並留下寶貴意見。酒店一直致力於為賓客提供殷勤細緻的服務,獲悉閣下在近日的入住過程中有不愉快的體驗,對此我們深表遺憾。閣下的留言已及時反饋至相關部門,並引起酒店團隊高度重視。酒店將強化員工的服務意識和提高服務質量,落實服務管理標準。再次感謝您的反饋,這是對酒店的鞭策和促進。為客人提供優質的住宿體驗是我酒店一貫的承諾,期望在不久的將來有機會再次為您提供更舒適的住宿體驗。祝安好,客務部助理經理謹啟 客務部

8/10 不錯

Chan Pong

家人同遊
讚好:整潔度和職員與服務
離地鐵站很近, 交通方便, 房間面積略為小.
於 2023 年 11 月住了 1 晚
Assistant Manager 於 2023年11月5日的回應
親愛的貴賓:你好!感謝 閣下近日光臨香港灣仔睿景酒店,並獲閣下給予意見,實敝店之幸。閣下的回饋對我們飯店來說非常重要,並能幫助我們在未來不斷提高客人的滿意度,本店好感謝 閣下對我們酒店的支持入住。另外, 對於 閣下指出房間細的問題,本店深感抱歉,對此,酒店管理層將對閣下意見作出檢討,以迎合客人對酒店之期望。期待你再次光臨本酒店,並讓我們為你能再次為您服務。祝安好客務部助理經理謹啟客務部

8/10 不錯

Chien chou

於 2023 年 10 月住了 1 晚
Assistant Manager 於 2023年10月14日的回應
Dear Valuable guest,Warm greetings from Kew Green Hotel Wan Chai.Thank you very much for giving us comments following your recent stay with us. We would like to express our gratitude for your kind words regarding your recent stay. It is extremely important and great motivation for us to hear that you enjoyed your stay with us. We look forward to be of service to you again soon! Best regards Assistant Manager

8/10 不錯

Jingjing

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
总体不错,环境不错,出行方便,但是在厕所地板发现了上一家人留下的美瞳,清洁不到位。
於 2023 年 10 月住了 2 晚
Assistant Manager 於 2023年10月6日的回應
亲爱的宾客, 感谢您选择入住香港湾仔睿景酒店,酒店一直致力于为宾客提供殷勤细致的服务,获悉阁下在入住过程中有不愉快的体验,对此我们深表遗憾!请接受我们的诚挚歉意,关于阁下提及的问题,我们已及时反馈至酒店相关部门,并引起酒店团队高度重视。香港湾仔睿景酒店位于香港繁华的核心地段,从港岛线湾仔地铁站B1出口步行只需3分钟即可到达,附近有热闹的酒吧街,百年历史的有轨电车【叮叮】和很多不同风格类别的餐厅,希望下次为您带来不同的住宿感受。酒店为客人出行提供优质服务的承诺并未改变,希望您能再次预订本酒店及我们一个机会为您再次服务。期望香港湾仔睿景酒店始终是您出行香港的首选。祝您生活愉快!客务部助理经理谨启 客务部

8/10 不錯

Pui Wen

於 2023 年 9 月住了 1 晚
Assistant Manager 於 2023年10月5日的回應
Dear Valuable guest,Warm greetings from Kew Green Hotel Wan Chai Hong Kong.Thank you very much for giving us feedbacks following your recent stay with us. We would like to express our gratitude for the good ratings you gave regarding your recent stay. It is extremely important and great motivation for us to hear that you enjoyed your stay with us. We look forward to be of service to you again soon! Best regards Assistant Manager

8/10 不錯

YONG-GENG

讚好:職員與服務和客房舒適度
於 2023 年 9 月住了 1 晚
Assistant Manager 於 2023年10月6日的回應
Dear Valuable guest,Warm greetings from Kew Green Hotel Wan Chai.Thank you very much for giving us comments following your recent stay with us. We would like to express our gratitude for your kind words regarding your recent stay. It is extremely important and great motivation for us to hear that you enjoyed your stay with us. We look forward to be of service to you again soon! Best regards

8/10 不錯

Soi Hang

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
出入方便的星级酒店
位置理想,交通方便。
於 2023 年 8 月住了 1 晚
Assistant Manager 於 2023年10月6日的回應
Dear Valuable guest,Warm greetings from Kew Green Hotel Wan Chai.Thank you very much for giving us comments following your recent stay with us. We would like to express our gratitude for your kind words regarding your recent stay. It is extremely important and great motivation for us to hear that you enjoyed your stay with us. We look forward to be of service to you again soon! Best regards

8/10 不錯

真實旅客

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 7 月住了 1 晚
Assistant Manager 於 2023年8月8日的回應
Dear Valuable guest,Warm greetings from Kew Green Hotel Wan Chai Hong Kong.Thank you very much for giving us good rating following your recent stay with us. It is extremely important and great motivation for us to know that you enjoyed your stay with us. We look forward to be of service to you again soon! Best regards Assistant Manager

8/10 不錯

Galen

讚好:整潔度、職員與服務和住宿狀況
Staff is very friendly and helpful.
於 2023 年 7 月住了 7 晚
Assistant Manager 於 2023年8月1日的回應
Dear Valuable guest,Warm greetings from Kew Green Hotel Wan Chai.Thank you very much for giving us comments following your recent stay with us. We would like to express our gratitude for your kind words regarding your recent stay. It is extremely important and great motivation for us to hear that you enjoyed your stay with us. We look forward to be of service to you again soon! Best regards Assistant Manager

8/10 不錯

OI IENG

於 2023 年 7 月住了 1 晚
Assistant Manager 於 2023年8月3日的回應
Dear Valuable guest,Warm greetings from Kew Green Hotel Wan Chai Hong Kong.Thank you very much for giving us ratings following your recent stay with us. We are glad to know you were satisfied with your recent stay. It is extremely important and great motivation for us to hear that you enjoyed your stay with us. We look forward to be of service to you again soon! Best regards Assistant Manager

10/10 優異

CHUNG YAN STEPHEN

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 6 月住了 5 晚
Assistant Manager 於 2023年8月7日的回應
Dear Valuable guest,Warm greetings from Kew Green Hotel Wan Chai.Thank you very much for giving us comments following your recent stay with us. We would like to express our gratitude for your kind words regarding your recent stay. It is extremely important and great motivation for us to hear that you enjoyed your stay with us. We look forward to be of service to you again soon! Best regards Assistant Manager

8/10 不錯

suk ling eva

於 2023 年 6 月住了 1 晚
Assistant Manager 於 2023年8月7日的回應
Dear Valuable guest,Warm greetings from Kew Green Hotel Wan Chai.Thank you very much for giving us comments following your recent stay with us. We would like to express our gratitude for your kind words regarding your recent stay. It is extremely important and great motivation for us to hear that you enjoyed your stay with us. We look forward to be of service to you again soon! Best regards Assistant Manager

10/10 優異

xiaobing (Rancho cucamonga)

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
服务不错
於 2023 年 6 月住了 1 晚
大堂副經理 於 2023年6月8日的回應
親愛的賓客,感謝選擇入住香港灣仔睿景酒店並分享住宿體驗。為客人提供優質的住宿體驗是我們的使命,我們非常欣喜獲悉您對本次住宿的滿意體驗。閣下的寶貴點評將被分享至酒店團隊,以啟發和激勵員工保持優質的服務水準,並繼續為酒店賓客提供超越期待的服務。感謝閣下選擇入住香港灣仔睿景酒店,期待香港灣仔睿景酒店始終是您出行香港的首選。祝安好,大堂副經理謹啟客務部

10/10 優異

rheine

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 5 月住了 1 晚
Assistant Manager 於 2023年6月8日的回應
Dear Valuable guest,Warm greetings from Kew Green Hotel Wan Chai.Thank you very much for giving us comments following your recent stay with us. We would like to express our gratitude for your kind words regarding your recent stay. It is extremely important and great motivation for us to hear that you enjoyed your stay with us. We look forward to be of service to you again soon! Best regards Assistant Manager

8/10 不錯

Yuen On

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
我們訂了家庭房兩晚,雙人床在廳,有單和雙位疏化。兩張單人床和洗手間在房內,還有茶水櫃和有鏡書枱,設備一應俱全,間隔分明。 接待處員工很熱誠和有耐性,我們住了兩晚去澳門三晚,大行李寄存在酒店不收費。 回程我們再住五晚,酒店奉行環保政策,四天才清理房間更新茶水廁紙等等,其間你有需要便要聯絡前台。 位置十分好,行兩個街口是地鐵站,馬路對面有洗衣店,超級市場,中西食肆一應俱全。 酒店沒有豪華大堂,燈光較暗,要上幾級樓梯才到電梯位置,但員工樂意幫助你。
於 2023 年 4 月住了 5 晚
Assistant Manager 於 2023年5月2日的回應
Dear Valuable guest,Warm greetings from Kew Green Hotel Wan Chai.Thank you very much for giving us comments following your recent stay with us. We would like to express our gratitude for your kind words regarding your recent stay. It is extremely important and great motivation for us to hear that you enjoyed your stay with us. We look forward to be of service to you again soon! Best regards Assistant Manager

10/10 優異

Yuen On

於 2023 年 4 月住了 2 晚
Assistant Manager 於 2023年5月2日的回應
Dear Valuable guest,Warm greetings from Kew Green Hotel Wan Chai.Thank you very much for giving us comments following your recent stay with us. We would like to express our gratitude for your kind words regarding your recent stay. It is extremely important and great motivation for us to hear that you enjoyed your stay with us. We look forward to be of service to you again soon! Best regards Assistant Manager

8/10 不錯

真實旅客

商務旅客
讚好:職員與服務、住宿狀況和客房舒適度
於 2023 年 3 月住了 2 晚
Assistant Manager 於 2023年5月2日的回應
Dear Valuable guest,Warm greetings from Kew Green Hotel Wan Chai.Thank you very much for giving us comments following your recent stay with us. We would like to express our gratitude for your kind words regarding your recent stay. It is extremely important and great motivation for us to hear that you enjoyed your stay with us. We look forward to be of service to you again soon! Best regards Assistant Manager

10/10 優異

Terence

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 1 月住了 2 晚

8/10 不錯

Pin Wen

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 1 月住了 2 晚

8/10 不錯

Koon For

親子同遊
讚好:整潔度、職員與服務和設施服務
everyhing fine but air conditioner and purifer too much noise
於 2023 年 1 月住了 1 晚

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 12 月住了 1 晚

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 1 月住了 2 晚

8/10 不錯

Ting Chak Jason

6/10 一般

WAI TAK

讚好:整潔度和住宿狀況
於 2022 年 10 月住了 1 晚

8/10 不錯

YEE YIB

伴侶同遊
環境安靜.尚算滿意.
於 2022 年 10 月住了 1 晚
大堂副經理 於 2022年10月8日的回應
親愛的賓客, 感謝您選擇入住香港灣仔睿景酒店並留下寶貴點評。 為客人提供優質的住宿體驗是我們的使命,我們非常欣喜獲悉您對本次住宿的滿意體驗酒店提供不同類型的房型,寬敞舒適客房-設計充滿現代感,設施一應俱全,讓您於忙碌的一天過後,放鬆心情,盡享片刻閒適。另外, 香港灣仔睿景酒店位於香港繁華的核心地段,從港島線灣仔地鐵站B1出口步行只需3分鐘即可到達,附近有熱鬧的酒吧街,百年歷史的特色有軌【叮叮】電車和很多不同的餐廳,並且鄰近香港有名的金紫荊廣場,維多利亞港,大型購物中心,香港藝術中心和香港會議展覽中心等。 灣仔集傳統、藝術與商業於一身,是喜歡購物、藝術文化、夜生活、或夜景的人不能錯過的地段。 再次感謝閣下選擇入住香港灣仔睿景酒店,期待香港灣仔睿景酒店始終是您出行香港的首選。祝安好, 大堂副經理謹啟 客務部

6/10 一般

Man San

伴侶同遊
讚好:整潔度和職員與服務
不滿:住宿狀況
客房較舊,冷氣不足 但床褥舒適,附近亦多嘢食
於 2022 年 9 月住了 1 晚
大堂副經理 於 2022年10月8日的回應
親愛的賓客,感謝您選擇入住香港灣仔睿景酒店並留下寶貴意見。關於閣下提及的問題,我們已及時反饋至酒店相關部門。酒店正在逐步對客房設施進行升級改造,務求給客人煥然一新的舒適入住體驗。另外酒店一直致力於為賓客提供殷勤細緻的服務,務求讓客人感受溫暖貼心的待客之道,期望香港灣仔睿景酒店始終是您出行香港的首選。祝安好,大堂副經理謹啟客務部

6/10 一般

Wai Ming

家人同遊
讚好:整潔度
於 2022 年 8 月住了 1 晚
Assistant Manager 於 2022年10月4日的回應
Dear Valuable Guest, Thank you very much for giving us comments following your recent stay with us. We would like to express our gratitude for your kind words regarding your recent stay. It is an extremely important and great motivation for us to hear that you had a pleasant experience. In addition, we are very glad to hear that you liked the hotel facilities, hotel room and good service. This encourages our belief in striving for excellence and exceeding guest expectations, in which we will continue to ensure maintaining quality service with certainty for our guest to have the experience of home away from home. We look forward to being of service to you in the near future! Best regards, Assistant Manager

6/10 一般

Winnie

於 2022 年 8 月住了 4 晚

8/10 不錯

Norman man kin

於 2022 年 8 月住了 1 晚
Assistant Manager 於 2022年8月26日的回應
Dear Wai Chon, Warm greetings from Kew Green Hotel Wanchai Hong Kong. Thank you very much for giving us comments following your recent stay with us. It is an extremely important and great motivation for us to hear that you had a pleasant experience. In addition, we are very glad to hear that you liked the hotel facilities, good service, also your compliments about room clean and tidy. This encourages our belief in striving for excellence and exceeding guest expectations, in which we will continue to ensure maintaining quality service with certainty for our guest to have the experience of home away from home. We look forward to being of service to you in the near future! Best regards, Assistant Manager

10/10 優異

wai chon

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 7 月住了 2 晚
Assistant Manager 於 2022年8月26日的回應
Dear Wai Chon, Warm greetings from Kew Green Hotel Wanchai Hong Kong. Thank you very much for giving us comments following your recent stay with us. It is an extremely important and great motivation for us to hear that you had a pleasant experience. In addition, we are very glad to hear that you liked the hotel facilities, good service, also your compliments about room clean and tidy. This encourages our belief in striving for excellence and exceeding guest expectations, in which we will continue to ensure maintaining quality service with certainty for our guest to have the experience of home away from home. We look forward to being of service to you in the near future! Best regards, Assistant Manager

8/10 不錯

Kin Fung (KOWLOON)

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
位置好,房不算大,潮濕雖有抽濕機但床頭有少少霉。乾淨度算不錯,價錢合理
於 2022 年 6 月住了 28 晚
大堂副經理 於 2022年7月10日的回應
親愛的賓客, 感謝您選擇入住香港灣仔睿景酒店並留下寶貴點評。 為客人提供優質的住宿體驗是我們的使命,我們非常欣喜獲悉您對本次住宿的滿意體驗酒店提供不同類型的房型, 另外, 香港灣仔睿景酒店位於香港繁華的核心地段,從港島線灣仔地鐵站B1出口步行只需3分鐘即可到達,附近有熱鬧的酒吧街,百年歷史的特色有軌【叮叮】電車和很多不同的餐廳,並且鄰近香港有名的金紫荊廣場,維多利亞港,大型購物中心,香港藝術中心和香港會議展覽中心等。 灣仔集傳統、藝術與商業於一身,是喜歡購物、藝術文化、夜生活、或夜景的人不能錯過的地段。 再次感謝閣下選擇入住香港灣仔睿景酒店,期待香港灣仔睿景酒店始終是您出行香港的首選。 祝安好, 大堂副經理謹啟 客務部

8/10 不錯

Siu Chun

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 6 月住了 1 晚
Assistant Manager 於 2022年7月2日的回應
Dear Valuable guest, Warm greetings from Kew Green Hotel Wan Chai. Thank you very much for giving us comments following your recent stay with us. We would like to express our gratitude for your kind words regarding your recent stay. It is extremely important and great motivation for us to hear that you enjoyed your stay with us. We look forward to be of service to you again soon! Best regards Assistant Manager

2/10 很差

Hong

於 2022 年 6 月住了 1 晚
Assistant Manager 於 2022年7月2日的回應
Dear Valuable guest, Warm greetings from Kew Green Hotel Wanchai Hong Kong! We would like to express our gratitude for your kind words regarding your recent stay. It is extremely important and great motivation for us to hear that you had a pleasant experience. In addition, we treat your comments with the highest priority; rest assured that measures will be made by concerned parties to areas for further rectification. We look forward to serving for you in the near future and provided the best service to you again! Best regards, Assistant Manager

4/10 欠佳

YUK KWONG

不滿:整潔度、職員與服務和住宿狀況
poor
前枱小姐發夢,好不專業,room 內電視有問題,之後要換room。silver 會員送既drink, 原來係可口可樂。無下次,整體極失望。
於 2022 年 5 月住了 1 晚
大堂副經理 於 2022年7月2日的回應
親愛的賓客, 感謝您選擇入住香港灣仔睿景酒店並留下寶貴意見。 酒店一直致力於為賓客提供殷勤細緻的服務,獲悉閣下在近日的入住過程中有不愉快的體驗,對此我們深表遺憾。閣下的留言已及時反饋至相關部門,並引起酒店團隊高度重視。酒店將強化員工的服務意識和提高服務質量,落實服務管理標準。 再次感謝您的反饋,這是對酒店的鞭策和促進。為客人提供優質的住宿體驗是我酒店一貫的承諾,期望在不久的將來有機會再次為您提供更舒適的住宿體驗。 祝安好, 大堂副經理謹啟 客務部

2/10 很差

Hoo

於 2022 年 4 月住了 1 晚
Assistant Manage 於 2022年5月13日的回應
Dear Valuable guest, Warm greetings from Kew Green Hotel Wan Chai. Thank you very much for giving us comments following your recent stay with us. We would like to express our gratitude for your kind words regarding your recent stay. It is extremely important and great motivation for us to hear that you enjoyed your stay with us. We look forward to be of service to you again soon! Best regards Assistant Manager

8/10 不錯

CHI HANG

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
值得推薦,房間舒適寬敞,服務員態度表現很好,有機會入住
於 2022 年 1 月住了 1 晚
大堂副經理 於 2022年2月1日的回應
親愛的賓客, 感謝選擇入住香港灣仔睿景酒店並分享住宿體驗。 為客人提供優質的住宿體驗是我們的使命,我們非常欣喜獲悉您對本次住宿的滿意體驗。閣下的寶貴點評將被分享至酒店團隊,以啟發和激勵員工保持優質的服務水準,並繼續為酒店賓客提供超越期待的服務。 感謝閣下選擇入住香港灣仔睿景酒店,期待香港灣仔睿景酒店始終是您出行香港的首選。 祝您生活愉快! 大堂副經理謹啟 客務部

8/10 不錯

真實旅客

讚好:職員與服務和住宿狀況
服務比設備好
職員服務很好,因為系統問題房卡不能開門,每次都麻煩職員開門。裝修比較舊但算乾淨,入住時升級行政房,晚上隔離房開party太嘈吵,亦願意再安排家庭房給我們入住。
於 2021 年 12 月住了 1 晚
大堂副經理 於 2022年1月6日的回應
親愛的賓客, 感謝選擇入住香港灣仔睿景酒店並分享住宿體驗。 為客人提供優質的住宿體驗是我們的使命,我們非常欣喜獲悉您對本次住宿的滿意體驗。閣下的寶貴點評將被分享至酒店團隊,以啟發和激勵員工保持優質的服務水準,並繼續為酒店賓客提供超越期待的服務。 關於閣下提及的問題,我們已及時反饋至酒店相關部門。 另外酒店一直致力於為賓客提供殷勤細緻的服務,務求讓客人感受溫暖貼心的待客之道,期望香港灣仔睿景酒店始終是您出行香港的首選。 祝安好, 大堂副經理謹啟 客務部

8/10 不錯

siuli

於 2021 年 12 月住了 3 晚

4/10 欠佳

Wai heung

不滿:整潔度和客房舒適度
於 2021 年 12 月住了 1 晚
Assistant Manager 於 2022年1月6日的回應
Dear Valuable guest, Warm greetings from Kew Green Hotel Wan Chai. Thank you very much for giving us comments following your recent stay with us. We would like to express our gratitude for your kind words regarding your recent stay. It is extremely important and great motivation for us to hear that you enjoyed your stay with us. We look forward to be of service to you again soon! Best regards Assistant Manager

8/10 不錯

kwan

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
位置方便,房間整潔,不過燈先較暗,電視喺床對面,想坐喺度睇好難。
於 2021 年 11 月住了 1 晚
大堂副經理 於 2021年11月29日的回應
親愛的賓客: 你好!感謝 閣下近日光臨香港灣仔睿景酒店,並獲閣下賜予意見,實敝店之幸。 閣下的反饋對於我們酒店來說非常重要,並能幫助我們在未來不斷提高客人的滿意度。我們好高興聽到你喜歡酒店優越的地理位置和酒店房間。但是對於燈光及電視位置之問題未達閣下要求,深感抱歉,我們酒店管理層將作出檢討和改善,以迎合客人對房間之期望。若您下次至此,希望能再次预订本酒店及我们一个机会為您再次服務。期待再次光临! 祝安好, 大堂副經理謹啟 客務部

10/10 優異

man hon gary

於 2021 年 11 月住了 1 晚
Assistant Manager 於 2021年11月12日的回應
Dear Valuable guest, Warm greetings from Kew Green Hotel Wan Chai. Thank you very much for giving us comments following your recent stay with us. We would like to express our gratitude for your kind words regarding your recent stay. It is extremely important and great motivation for us to hear that you enjoyed your stay with us. We look forward to be of service to you again soon! Best regards Assistant Manager

8/10 不錯

hiuyan

讚好:整潔度、職員與服務、設施服務和住宿狀況
價格便宜,物超所值、沒有不滿意、因為我不能又要便宜又要別人付出五星級酒店的服務品質
於 2021 年 10 月住了 2 晚
大堂副經理 於 2021年11月4日的回應
親愛的會員: 你好!感謝 閣下近日光臨香港灣仔睿景酒店,並獲閣下賜予意見,實敝店之幸。 閣下的反饋對於我們酒店來說非常重要,並能幫助我們在未來不斷提高客人的滿意度。 本店好高興你享受你本次的住宿體驗。 期待你再度光臨本酒店,並讓我們為你能再次為您服務。 祝安好, 大堂副經理謹啟 客務部