Dear Guest, Thank you so much for these kind comments about your stay.It is rewarding to know that you had such a pleasant experience with us and that you found your room equipped with everything you needed.Moreover, thank you for appreciating our team's quality service; this will encourage us to continue with our efforts to deliver an excellent experience to all our guests.We look forward to welcoming you back.Best wishes,Ohad TiktinskyGeneral Manager
10/10 優異
Ran
家人同遊
2024年1月25日
讚好:整潔度、職員與服務、設施服務和住宿狀況
安静。早餐很好。服务人员态度热情。
Ran
於 2024 年 1 月住了 4 晚
10/10 優異
angela
家人同遊
2023年12月27日
讚好:整潔度、住宿狀況和客房舒適度
angela
於 2023 年 12 月住了 7 晚
Ohad Tiktinsky
General Manager 於 2023年12月29日的回應
Dear Guest,Thank you very much for your kind review.We are delighted to know that you had a pleasant stay with us.We look forward to seeing you again on your next stay.Best wishes,Ohad TiktinskyGeneral Manager
8/10 不錯
Ta-Chuan
2023年12月26日
讚好:整潔度、職員與服務和住宿狀況
價格適中,交通便利,房間乾淨!
Ta-Chuan
於 2023 年 12 月住了 3 晚
4/10 欠佳
Wai Chung
2023年12月1日
Wai Chung
於 2023 年 11 月住了 4 晚
Ohad Tiktinsky
General Manager 於 2023年12月13日的回應
Dear Guest,Thank you for taking the time to share your review.Unfortunately it seems that we did not meet all of your expectations. Could you please let us know exactly what you found unsatisfactory? We always welcome our guests' feedback and suggestions for improvement.We hope to have the opportunity to welcome you back in the future for a more enjoyable stay.Kind regards,Ohad TiktinskyGeneral Manager
Dear Guest,Thanks for reviewing your visit.We are glad you had an enjoyable stay, our team members take great pleasure in going that extra mile for our guests to make sure they have a memorable experience with us.We look forward to welcoming you back. Best wishes,Ohad TiktinskyGeneral Manager
8/10 不錯
Wei Jen
2023年11月1日
Wei Jen
於 2023 年 10 月住了 4 晚
General Manager 於 2023年11月6日的回應
Dear Guest, Thank you for taking the time to share your experience at our hotel.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.It would be a pleasure to welcome you back.Best wishes,General Manager
亲爱的宾客您好!感谢您选择我们酒店!我们非常高兴为您的旅途增添愉快的回忆!我们非常感谢您对我们酒店整体服务的好评!为宾客提供优质舒心的居住环境,宾至如归的入住氛围是我们的工作宗旨和不懈的追求!我们将继续秉承温馨、关爱的服务理念,让您在这里感受到家一般的温暖。我们诚挚地期待您再次光临!祝您旅行愉快!Christophe Bataille, General Manager
8/10 不錯
Mag
2023年6月23日
讚好:職員與服務和住宿狀況
good
Mag
於 2023 年 6 月住了 1 晚
Christophe Bataille, General Manager 於 2023年6月26日的回應
Dear Guest,Thank you for positively reviewing your recent stay.It is rewarding to know that you had such a pleasant experience with us. Thank you for appreciating our team's quality service; this will encourage us to continue with our efforts to deliver an excellent experience to all our guests.We all look forward to the pleasure of welcoming you again.Kindest regards,Christophe Bataille, General Manager
10/10 優異
Chin Fung
2023年5月15日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Chin Fung
於 2023 年 5 月住了 1 晚
8/10 不錯
JINQIANG
2023年5月12日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
JINQIANG
於 2023 年 5 月住了 2 晚
Novotel Century Hong Kong 於 2023年5月14日的回應
Dear Guest, Thank you for your review. We all look forward to welcoming you again in the future. Regards Christophe Bataille Complex General Manager
6/10 一般
Rick
2023年4月25日
不滿:設施服務
Rick
於 2023 年 4 月住了 2 晚
EO 於 2023年5月15日的回應
Dear GuestThank you for your feedback.I was delighted to hear that you enjoyed your stay in our hotel.I hope to see you again in the future.RegardsChristophe BatailleGeneral Manager
Dear Guest, Thank you for your review. We all look forward to welcoming you again in the future. Regards Christophe Bataille Complex General Manager
10/10 優異
真實旅客
家人同遊
2023年3月26日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Helpful staff with excellent service
Stayed 13 nights. Staff at the reception desk & concierge are so helpful especially with my room & luggage arrangements. Room was cleaned up tidily every day. Will recommend to anyone
真實旅客
於 2023 年 3 月住了 13 晚
Novotel Century Hong Kong 於 2023年3月26日的回應
Dear Guest Thank you for sharing your comments with us. I was pleased to read that you had an excellent stay in our hotel. It is encouraging for us to learn that our guests are satisfied our services. I look forward to the pleasure of welcoming you back in the near future. RegardsChristophe BatailleComplex General Manager
Dear Guest, Thank you very much for taking the time to share your feedback. We were thrilled to read your comments describing your experience. Thank you for your support, and we hope to have another occasion to welcome you back soon.Regards,Christophe BatailleComplex General Manager
8/10 不錯
Paul
2023年3月18日
Paul
於 2023 年 2 月住了 26 晚
EO 於 2023年4月14日的回應
Dear GuestThank you so much for taking the time to share a review.We are delighted to see that overall you had a lovely stay with us.We all look forward to the pleasure of welcoming you again soon.RegardsChristophe BatailleGeneral Manager
8/10 不錯
LI FONG
商務旅客
2023年3月13日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
LI FONG
於 2023 年 3 月住了 1 晚
EO 於 2023年4月14日的回應
Dear GuestThank you for your review.We care a great deal about ensuring that our guests feel welcome and important and we are glad that your experience reflected this. We have shared your comments with our service team who were thrilled to hear your feedback.We look forward to welcoming you again very soon.RegardsChristophe BatailleGeneral Manager
Dear Guest, Thank you for your review. We all look forward to welcoming you again in the future. Regards Christophe Bataille Complex General Manager
10/10 優異
Ka Wing Jimmy
家人同遊
2023年2月23日
讚好:整潔度、住宿狀況和客房舒適度
Ka Wing Jimmy
於 2023 年 2 月住了 7 晚
EO 於 2023年2月24日的回應
Dear GuestThank you for your review.We care a great deal about ensuring that our guests feel welcome and important and we are glad that your experience reflected this. We have shared your comments with our service team who were thrilled to hear your feedback.We look forward to welcoming you again very soon.RegardsChristophe BatailleGeneral Manager
10/10 優異
Eric
2023年2月23日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Good hotel
Eric
於 2023 年 2 月住了 5 晚
EO 於 2023年2月24日的回應
Dear GuestThank you for your review.We were delighted to hear that you had a good time with us.We look forward to the pleasure of welcoming you back in the future.RegardsChristophe BatailleGeneral Manager
8/10 不錯
wai biu
家人同遊
2023年2月17日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
wai biu
於 2023 年 2 月住了 13 晚
EO 於 2023年2月24日的回應
Dear GuestThank you for your feedback.I was delighted to hear that you had an excellent stay in our hotel.I hope to see you again soon.RegardsChristophe BatailleGeneral Manager
Dear GuestThank you for your feedback.I was delighted to learn that you had a great stay with us.I hope to see you again soonRegardsChristophe BatailleGeneral Manager
8/10 不錯
Ying Fung
2022年12月24日
Ying Fung
於 2022 年 12 月住了 1 晚
EO 於 2022年12月30日的回應
Dear GuestThank you for your comments.I was glad to learn that you enjoyed your stay in our hotel.I hope to welcoming you again in the future.RegardsChristophe BatailleGeneral Manager
8/10 不錯
Suet Fan Malina
家人同遊
2022年12月23日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Suet Fan Malina
於 2022 年 12 月住了 1 晚
EO 於 2022年12月30日的回應
Dear GuestThank you so much for taking the time to share a review.We are delighted to see that overall you had a lovely stay with us.We all look forward to the pleasure of welcoming you again soon.RegardsChristophe BatailleGeneral Manager
10/10 優異
Wing Shan
2022年12月22日
Wing Shan
於 2022 年 12 月住了 1 晚
EO 於 2022年12月30日的回應
Dear GuestThank you for taking the time to review your recent experience at Novotel Century.I am pleased that you enjoyed your overall stay with us. Your feedback is greatly appreciated and will inspire our staff to continue to strive towards outstanding customer service. We look forward to welcoming you back to our hotel in the near future. RegardsChristophe BatailleGeneral Manager
Novotel is a reliable hotel with standard service and facility.
SUT IENG
於 2022 年 11 月住了 1 晚
EO 於 2022年11月16日的回應
Dear GuestThank you for sharing your comments with us.I was pleased to read that you had an excellent stay in our hotel. It is encouraging for us to learn that our guests are satisfied our services.I look forward to the pleasure of welcoming you back in the near future.RegardsChristophe BatailleGeneral Manager