The environmental hygiene is poor, and the living room is covered in dust, clearly not cleaned
The most outrageous thing is that the staff knocked on the door at 8:30 in the morning and said they wanted to clean the room, even though we were still sleeping
Hiu laam helda
於 2023 年 8 月住了 3 晚
4/10 欠佳
KUAN-CHIEH
家人同遊
2023年4月11日
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
飯店太舊了,不像希爾頓等級的體驗
KUAN-CHIEH
於 2023 年 3 月住了 3 晚
6/10 一般
Wan Lan
商務旅客
2023年1月10日
Wan Lan
於 2023 年 1 月住了 1 晚
6/10 一般
Sue
伴侶同遊
2024年3月28日
讚好:整潔度和住宿狀況
Stay good until fire alarm went off 3 times in the night, went down three times. Set off by customer-we learnt later. The staff were disorganised, did not give clear or audible instructions, customers wandering around not knowing what was happening or what to do. Access stairs to first floor not accessible without going up 5 floors and down again which we had to do 3 times. Staff were not proactive in letting customers know what to do or what was happening. Complaint made in morning and given a free breakfast. Learning needs to happen from this as if it was a real fire lives would be at risk.
Sue
於 2024 年 3 月住了 2 晚
4/10 欠佳
Joseph Alan
親子同遊
2024年3月26日
讚好:職員與服務
不滿:整潔度和住宿狀況
Lots of mould in the bathroom. Also lack of shower gel which was an oversight. totally dissapointing stsy
Joseph Alan
8/10 不錯
Tyson
親子同遊
2024年3月25日
讚好:整潔度、職員與服務和住宿狀況
It was a clean and convenient hotel.
Tyson
於 2024 年 3 月住了 1 晚
10/10 優異
Raúl
家人同遊
2024年3月24日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Location was accesible to subway station. Property was very clean. Great view of London City. Breakfast was very good