Dear Guest,Greetings from The Langham, Shanghai, Xintiandi! Thank you very much for staying with us and your continuous support of our property.We have received the Hoels.com Satisfaction Survey of your recent stay, and we feel very happy to be reading your good comments and recognition of our service. Your time spent in letting us know greatly helps in encouraging us to keep it up and do more. Thank you again for your comments. We are glad to be at your service and looking forward to seeing again you very soon. Please feel free to contact me if we can offer any assistance going forward.Sincerely,Jackson ZhangAssistant Director of RoomsThe Langham, Shanghai, Xintiandi

Dear Guest,Greetings from The Langham, Shanghai, Xintiandi! Thank you very much for staying with us and your continuous support of our property.We have received the Hoels.com Satisfaction Survey of your recent stay, and we feel very happy to be reading your good comments and recognition of our service. Your time spent in letting us know greatly helps in encouraging us to keep it up and do more. Thank you again for your comments. We are glad to be at your service and looking forward to seeing again you very soon. Please feel free to contact me if we can offer any assistance going forward.Sincerely,Jackson ZhangAssistant Director of RoomsThe Langham, Shanghai, Xintiandi

Dear Guest,Greetings from The Langham, Shanghai, Xintiandi! Thank you very much for staying with us and your continuous support of our property.We have received the Expedia.com Satisfaction Survey of your recent stay, and we feel very happy to be reading your good comments and recognition of our service. Your time spent in letting us know greatly helps in encouraging us to keep it up and do more. Thank you again for your comments. We are glad to be at your service and looking forward to seeing again you very soon. Please feel free to contact me if we can offer any assistance going forward.Sincerely,Jackson ZhangAssistant Director of RoomsThe Langham, Shanghai, Xintiandi

Dear Guest,Warm greetings from The Langham, Shanghai, Xintiandi!Thank you for staying with us and subsequently taking the time to provide feedback via our Expedia.com satisfaction survey. I am pleased to learn that you were generally satisfied with our property and service.However, we failed to deliver to you an extraordinary hotel experience on corner abrasion. If you have a few additional moments to spare, we would be grateful if you can provide further detail regarding your visit. Many thanks in advance for your time, Mr. Tang, I look forward to hearing from you.We would very much look forward to welcoming you again. Please feel free to contact me if we can offer any assistance going forward.Sincerely,Jackson ZhangAssistant Director of RoomsThe Langham, Shanghai, Xintiandi

Dear Guest,Greetings from The Langham, Shanghai, Xintiandi! Thank you very much for staying with us and your continuous support of our property.We have received the Hoels.com Satisfaction Survey of your recent stay, and we feel very happy to be reading your good comments and recognition of our service. Your time spent in letting us know greatly helps in encouraging us to keep it up and do more. Thank you again for your comments. We are glad to be at your service and looking forward to seeing again you very soon. Please feel free to contact me if we can offer any assistance going forward.Sincerely,Jackson ZhangAssistant Director of RoomsThe Langham, Shanghai, Xintiandi

Dear Guest,Greetings from The Langham, Shanghai, Xintiandi! Thank you very much for staying with us and your continuous support of our property.We have received the Expedia.com Satisfaction Survey of your recent stay, and we feel very happy to be reading your good comments and recognition of our service. Your time spent in letting us know greatly helps in encouraging us to keep it up and do more. Thank you again for your comments. We are glad to be at your service and looking forward to seeing again you very soon. Please feel free to contact me if we can offer any assistance going forward.Sincerely,Jackson ZhangAssistant Director of RoomsThe Langham, Shanghai, Xintiandi

Dear Guest,Greetings from The Langham, Shanghai, Xintiandi! Thank you very much for staying with us and your continuous support of our property.We have received the Hoels.com Satisfaction Survey of your recent stay, and we feel very happy to be reading your good comments and recognition of our service. Your time spent in letting us know greatly helps in encouraging us to keep it up and do more. Thank you again for your comments. We are glad to be at your service and looking forward to seeing again you very soon. Please feel free to contact me if we can offer any assistance going forward.Sincerely,Jackson ZhangAssistant Director of RoomsThe Langham, Shanghai, Xintiandi

Dear Guest,Greetings from The Langham, Shanghai, Xintiandi! Thank you very much for staying with us and your continuous support of our property.We have received the Expedia.com Satisfaction Survey of your recent stay, and we feel very happy to be reading your good comments and recognition of our service. Your time spent in letting us know greatly helps in encouraging us to keep it up and do more. Thank you again for your comments. We are glad to be at your service and looking forward to seeing again you very soon. Please feel free to contact me if we can offer any assistance going forward.Sincerely,Jackson ZhangAssistant Director of RoomsThe Langham, Shanghai, Xintiandi

Dear Guest,Greetings from The Langham, Shanghai, Xintiandi! Thank you very much for staying with us and your continuous support of our property.We have received the Hoels.com Satisfaction Survey of your recent stay, and we feel very happy to be reading your good comments and recognition of our service. Your time spent in letting us know greatly helps in encouraging us to keep it up and do more. Thank you again for your comments. We are glad to be at your service and looking forward to seeing again you very soon. Please feel free to contact me if we can offer any assistance going forward.Sincerely,Jackson ZhangAssistant Director of RoomsThe Langham, Shanghai, Xintiandi

Dear Guest,Greetings from The Langham, Shanghai, Xintiandi! Thank you very much for staying with us and your continuous support of our property.We have received the Hotels.com Satisfaction Survey of your recent stay, and we feel very happy to be reading your good comments and recognition of our service. Your time spent in letting us know greatly helps in encouraging us to keep it up and do more. Thank you again for your comments. We are glad to be at your service and looking forward to seeing again you very soon. Please feel free to contact me if we can offer any assistance going forward.Sincerely,Jackson ZhangAssistant Director of RoomsThe Langham, Shanghai, Xintiandi

Dear Guest,Greetings from The Langham, Shanghai, Xintiandi! Thank you very much for staying with us and your continuous support of our property.We have received the Hotels.com Satisfaction Survey of your recent stay, and we feel very happy to be reading your good comments and recognition of our service. Your time spent in letting us know greatly helps in encouraging us to keep it up and do more. Thank you again for your comments. We are glad to be at your service and looking forward to seeing again you very soon. Please feel free to contact me if we can offer any assistance going forward.Sincerely,Jackson ZhangAssistant Director of RoomsThe Langham, Shanghai, Xintiandi

Dear Guest,Greetings from The Langham, Shanghai, Xintiandi! Thank you very much for staying with us and your continuous support of our property.We have received the Expedia.com Satisfaction Survey of your recent stay, and we feel very happy to be reading your good comments and recognition of our service. Your time spent in letting us know greatly helps in encouraging us to keep it up and do more. Thank you again for your comments. We are glad to be at your service and looking forward to seeing again you very soon. Please feel free to contact me if we can offer any assistance going forward.Sincerely,Jackson ZhangAssistant Director of RoomsThe Langham, Shanghai, Xintiandi

Dear Guest,Greetings from The Langham, Shanghai, Xintiandi! Thank you very much for staying with us and your continuous support of our property.We have received the Hotels.com Satisfaction Survey of your recent stay, and we feel very happy to be reading your good comments and recognition of our service. Your time spent in letting us know greatly helps in encouraging us to keep it up and do more. Thank you again for your comments. We are glad to be at your service and looking forward to seeing again you very soon. Please feel free to contact me if we can offer any assistance going forward.Sincerely,Jackson ZhangAssistant Director of RoomsThe Langham, Shanghai, Xintiandi

Dear Guest,Greetings from The Langham, Shanghai, Xintiandi! Thank you very much for staying with us and your continuous support of our property.We have received the Hotels.com Satisfaction Survey of your recent stay, and we feel very happy to be reading your good comments and recognition of our service. Your time spent in letting us know greatly helps in encouraging us to keep it up and do more. Thank you again for your comments. We are glad to be at your service and looking forward to seeing again you very soon. Please feel free to contact me if we can offer any assistance going forward.Sincerely,Jackson ZhangAssistant Director of RoomsThe Langham, Shanghai, Xintiandi

Dear Guest,Greetings from The Langham, Shanghai, Xintiandi! Thank you very much for staying with us and your continuous support of our property.We have received the Hotels.com Satisfaction Survey of your recent stay, and we feel very happy to be reading your good comments and recognition of our service. Your time spent in letting us know greatly helps in encouraging us to keep it up and do more. Thank you again for your comments. We are glad to be at your service and looking forward to seeing again you very soon. Please feel free to contact me if we can offer any assistance going forward.Sincerely,Jackson ZhangAssistant Director of RoomsThe Langham, Shanghai, Xintiandi

Dear Guest,Greetings from The Langham, Shanghai, Xintiandi! Thank you very much for staying with us and your continuous support of our property.We have received the Hotels.com Satisfaction Survey of your recent stay, and we feel very happy to be reading your good comments and recognition of our service. Your time spent in letting us know greatly helps in encouraging us to keep it up and do more. Thank you again for your comments. We are glad to be at your service and looking forward to seeing again you very soon. Please feel free to contact me if we can offer any assistance going forward.Sincerely,Jackson ZhangAssistant Director of RoomsThe Langham, Shanghai, Xintiandi

Dear Guest,Greetings from The Langham, Shanghai, Xintiandi! Thank you very much for staying with us and your continuous support of our property.We have received the Hotels.com Satisfaction Survey of your recent stay, and we feel very happy to be reading your good comments and recognition of our service. Your time spent in letting us know greatly helps in encouraging us to keep it up and do more. Thank you again for your comments. We are glad to be at your service and looking forward to seeing again you very soon. Please feel free to contact me if we can offer any assistance going forward.Sincerely,Jackson ZhangAssistant Director of RoomsThe Langham, Shanghai, Xintiandi

Dear Guest,Greetings from The Langham, Shanghai, Xintiandi! Thank you very much for staying with us and your continuous support of our property.We have received the Hotels.com Satisfaction Survey of your recent stay, and we feel very happy to be reading your good comments and recognition of our service. Your time spent in letting us know greatly helps in encouraging us to keep it up and do more. Thank you again for your comments. We are glad to be at your service and looking forward to seeing again you very soon. Please feel free to contact me if we can offer any assistance going forward.Sincerely,Jackson ZhangAssistant Director of RoomsThe Langham, Shanghai, Xintiandi

Dear Guest,Greetings from The Langham, Shanghai, Xintiandi! Thank you very much for staying with us and your continuous support of our property.We have received the Hotels.com Satisfaction Survey of your recent stay, and we feel very happy to be reading your good comments and recognition of our service. Your time spent in letting us know greatly helps in encouraging us to keep it up and do more. Thank you again for your comments. We are glad to be at your service and looking forward to seeing again you very soon. Please feel free to contact me if we can offer any assistance going forward.Sincerely,Jackson ZhangAssistant Director of RoomsThe Langham, Shanghai, Xintiandi

尊敬的顾客， 首先万分感谢您在百忙之中抽空填写了Expedia.com的调查问卷，我们非常高兴得知您对我们酒店服务的认可！我们真诚地希望通过不断的完善和进一步的加强，让我们全体成员能继续在您下次入住时为您提供一个更加舒适的入住体验。在您的闲暇之余，如果您有进一步的意见或建议，能帮助我们更好地为您服务，欢迎您可以随时写邮件给我们。 再一次感谢您对我们酒店的长期支持，我们期待能在不久的将来有机会再次为您服务。 顺颂时祺 章烨韡房务部副总监上海新天地朗廷酒店

您好！首先万分感谢您在百忙之中抽空填写了 Hotels.com的调查问卷，您邮件中所提到check-in 和check-out等待时间长久的问题我们已经全部收到进行相关调查，并为因此而给您所带来的不愉快体验我们深感抱歉。上海新天地朗廷酒店一向以提供优质的服务来对待每一位客人,我们酒店也非常感谢您能对我们提出意见,再一次感谢您对我们酒店的长期支持，我们期待在不久的将来能有机会再次为您服务。章烨韡房务部副总监上海新天地朗廷酒店