Thank you very much for sharing your travel experience you had with ARK HOSTEL.
It was a shame I could not meet your expectations.
We have been making great effort to improve service quality in order to provide better service.
8/10 不錯
cham kuen
2019年5月9日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
cham kuen
於 2019 年 5 月住了 2 晚
YUKI 於 2019年5月11日的回應
Thank you very much for sharing your travel experience you had with ARK HOSTEL.We hope to see you and welcome you again
10/10 優異
HuiQi
2019年4月7日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
HuiQi
於 2019 年 4 月住了 3 晚
YUKI 於 2019年4月8日的回應
Thank you very much for sharing your travel experience you had with ARK HOSTEL.
How was Osaka? We hope you enjoyed Osaka and we look forward to welcoming you back to ARK!
10/10 優異
TzuTing
2019年2月22日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
TzuTing
於 2019 年 2 月住了 3 晚
YUKI 於 2019年2月25日的回應
Thank you very much for sharing your travel experience you had with ARK HOSTEL.We hope to see you and welcome you again
10/10 優異
ckcahan
2018年12月29日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
veery nice staff with fluency English...
I just book I night...
Near the Motro but a little far from JR.
It's fine, good for backpacker to stay.
ckcahan
於 2018 年 12 月住了 1 晚
MArie 於 2019年1月2日的回應
Thank you for staying at Ark Hostel and we really appreciate your kind comment with details!
It's great to hear that you liked our room and staff!
We'll make further efforts in providing better service.
we hope that you will consider us again for your future visits to Osaka!!
Thank you for choosing to stay at ARK hostel. We hope that you enjoyed your room, our service, dining experience .
Thank you very much and we hope to welcome you back again soon!
Was better than what I expected.
Clean bed and bathroom.
真實旅客
於 2018 年 1 月住了 1 晚
Marie 於 2018年1月8日的回應
Thank you for staying at Ark Hostel and we really appreciate your kind comment !
We hope to see you back in Osaka.
10/10 優異
真實旅客
2018年1月4日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
真實旅客
於 2017 年 12 月住了 1 晚
ARK HOSTEL 於 2018年1月10日的回應
Thank you so much for leaving a review!
We are very glad to hear you enjoyed staying with us.
Really hope to see you again here Osaka.
Thank you so much!
8/10 不錯
真實旅客
2017年12月16日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
bed is large for one person. But the room is really dry when the warmer is on.
真實旅客
於 2017 年 12 月住了 5 晚
Marie 於 2017年12月18日的回應
Thank you for staying at Ark Hostel and we really appreciate your comment .We will try to umprove our service for our guests. We hope you enjoed your Osaka trip!
Clean hostel and convenience location, walking distance to Umeda station
真實旅客
於 2017 年 5 月住了 3 晚
Ark Hostel 於 2017年6月3日的回應
Thank you for staying at Ark Hostel.
We are glad to hear that you were satisfied with our location and facilities.
We hope you enjoyed your trip in Osaka, and looking forward to seeing you again!!
Thank you so much for staying at Ark Hostel and your review.
We're glad that you enjoyed staying with us, and looking forward to seeing you again when you come back to Osaka.
Thank you!!
Thank you for staying at Ark Hostel.
We hope you enjoyed your stay here and hope to see you back in Osaka. We will put more effort in order to provide better service for our guests!
10/10 優異
Ying Chun
2016年11月24日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
GOOD
交通方便
Ying Chun
General Manager 於 2016年11月27日的回應
Thank you for staying at Ark Hostel. We hope you enjoyed your trip in Osaka!
Thank you for staying at Ark Hostel.We hope you enjoyed your stay here and hope to see you back in Osaka.
4/10 欠佳
Yung-Chang
2016年11月1日
讚好:整潔度和客房舒適度
不滿:職員與服務
旅館很新,房間很舒服地點也非常好,但由於是hostel 所以室友品質很重要,也會影響住宿感受。入住當天有許多日本學生可能週末有活動,到了晚上三點還在公共空間喧嘩喝酒聚會,吵到無法睡覺。旅館也沒特別宣導半夜不要喧嘩,所以這點非常不ok。有跟櫃台反應,後續如能宣傳導改善的話,才會再去住。
Even the room is good and the location is great. But the bad thing is that many students in this hotel made much noise and had a party during mid-night. It was such a bad experience of staying here and couldn't sleep well at all. The hostel should put alarm or announcement about being quiet after 23:00pm.
Yung-Chang
General Manager 於 2016年11月8日的回應
Thank you for staying at Ark Hostel and we really appreciate your comment. We apologize for the uncomfortable time during your stay that you had a hard time getting to sleep. We do ask our guests to keep the noise down after 12AM when they check-in. However it was not enough. We will consider a more effective way to ask our guests to follow hostel rules. Thank you again for your comment and we hope to see you back in Osaka.
nice service , hight cp , good location , very good hostel
chihhsuan
General Manager 於 2016年10月15日的回應
Thank you for staying at Ark Hostel and we apprecieate your comment. We hope you liked our place and Osaka. We will try to keep the good service for our guests. Thank you!