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曼谷香格里拉大酒店的評價

5 out of 5
曼谷香格里拉大酒店

評價

9.0

卓越

10 分評分，優異；1001 則評價中有 658 則" "
8 分評分，不錯；1001 則評價中有 215 則" "
6 分評分，一般；1001 則評價中有 69 則" "
4 分評分，欠佳；1001 則評價中有 38 則" "
2 分評分，很差；1001 則評價中有 21 則" "

9.2/10 

整潔度

9.2/10 

職員與服務

9.0/10 

設施服務

8.8/10 

住宿狀況

8.8/10 

環保程度

評價

10/10 優異

Chien-Cheng

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Location of our room was outstanding, but the interior fixtures require a refresh, staff were very friendly and helpful.
於 2024 年 2 月住了 3 晚

8/10 不錯

Yuen Mei

於 2024 年 1 月住了 2 晚

10/10 優異

Lai Sui

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very convenient
於 2023 年 12 月住了 1 晚

10/10 優異

lipin

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 5 晚

10/10 優異

ChengYuan

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Excellent
於 2023 年 11 月住了 3 晚

2/10 很差

Jon

家人同遊
不滿：職員與服務、設施服務和住宿狀況
Broken water pipe at corridor; water splashing to guests. Brownish water from tap in guest room
於 2023 年 11 月住了 3 晚

6/10 一般

ZIYUAN

商務旅客
讚好：整潔度
不滿：職員與服務
I recently stayed at the hotel as part of my business trip and I must say that I was quite disappointed with my experience. Firstly, the room facilities were pretty outdated. My shower had a leakage issue, dripping cold water on my head all the way through my shower. In addition to the room issues, as I was traveling between cities, I had to check-in and check-out of the hotel three times during this trip. A lady in a green gown named Noriko helped me with my check-in this time. Actually she was the only one that was actually helpful and showed great hospitality of all the encounters I made with their receptionists. As for the rest of the reception staff, I have to say, they are extremely unhelpful and lacking any kind of hospitality. One could even roll their eyes towards me when I asked for some information politely. Their attitude was far below what one would expect of a Thai or Shangri-La hotel. The reception staff showed no willingness to assist and their lack of smiles and warmth was quite off-putting.
於 2023 年 11 月住了 1 晚

8/10 不錯

ZIYUAN

於 2023 年 11 月住了 1 晚

6/10 一般

Lik Hang

多人同遊
A little bit old for the room.
於 2023 年 10 月住了 2 晚
KS 於 2023年10月16日的回應
Hello Lik,Thank you for your feedback.We appreciate your input and will continue to make improvements to enhance our guest experience.

8/10 不錯

Jessica

商務旅客
讚好：整潔度、職員與服務和客房舒適度
Excellent Service but it is time to renovate :)
service is excellent but the facilities are dated! The toilet bowl in my room has flushing issue....
於 2023 年 9 月住了 2 晚
KS 於 2023年10月16日的回應
Hello Jessica,Thank you for your feedback.We are pleased to hear that you enjoyed our excellent service. Your comments about the facilities are valuable, and we are continually working to enhance our guest experience.

6/10 一般

WAI YU

讚好：整潔度和住宿狀況
於 2023 年 8 月住了 3 晚

10/10 優異

Chung Mo

伴侶同遊
讚好：整潔度、職員與服務和設施服務
Very nice hotel with excellent services
於 2023 年 8 月住了 2 晚

8/10 不錯

Tsie Cheong

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Anticipating an Excellent Stay the Next Time
A very nice stay for my birthday trip. The Hotel provided a birthday cake on our arrival and upgraded us to have Lounge Access. Our rooms in the Shangrila Wing are spacious and comfortable and have good views of the Choa Praya. The rooms are value for money. The only reason that only 4 star is given for the overall experience is that facilities are yet to be in full operation when more tourists returning.
於 2023 年 7 月住了 4 晚

6/10 一般

Chi Wai

家人同遊
讚好：住宿狀況和客房舒適度
不滿：職員與服務
位置很好，設施殘舊
Check in 時職員不太有笑容，令我感受不到熱情的招待 我被告知行李會送到房間裏，但在我回到房間時並沒有，電話沒人接聽，需要走到大堂找職員查詢才把我的行李送到房間 房間浴室裏有遺下的指甲 在 krungthep tower 走去 shangri-la wing tower 途中的電梯大堂有蟑螂 河邊景色很美麗，位置很好 整體酒店令人覺得沒有生氣和動力 設施殘舊
於 2023 年 6 月住了 2 晚

8/10 不錯

manwa

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 5 月住了 3 晚

8/10 不錯

Chiu wing

家人同遊
讚好：職員與服務、住宿狀況和客房舒適度
其他可以
厠所有異味
於 2023 年 4 月住了 5 晚

10/10 優異

chi kuen kenny

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
酒店整體服務非常好，但有一樣嘢可以值得改善，就係前往Icon Siam渡輪每半小時往來一班，可以更加靈活，方便旅客購物及飲食
於 2023 年 4 月住了 4 晚

10/10 優異

Shui Ho Carmen

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
房大泳池好。非常靚景。酒店有免費船去 iconsiam. 早餐超豪華。保安好好
於 2023 年 4 月住了 2 晚

10/10 優異

Chi Man

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
good
於 2023 年 4 月住了 2 晚

4/10 欠佳

Wai Tak

於 2023 年 3 月住了 4 晚

10/10 優異

Fung Kuen

於 2023 年 3 月住了 4 晚

8/10 不錯

Leung

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 1 月住了 4 晚

10/10 優異

TSZ KOK

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
One of the best in Bangkok
It’s old but well maintained. The tradition and vintage make it professional too. A very enjoyable stay with great staff great view great ambience and great food Convenient if you want to go to iconsiam or asiatique
於 2022 年 12 月住了 1 晚

8/10 不錯

Hui Liang

家人同遊
讚好：整潔度和客房舒適度
I can understand covid time is difficult for everybody. So the service and foods variety much lesser compare before. Before we have fresh fruits complimentary every day in each room. We have nothing this time, also we have to check in in lobby even we are gold circle member. Carpet not too clean as I got dust allergy which gave me a rash.
於 2022 年 12 月住了 3 晚

4/10 欠佳

Hing ching

於 2022 年 11 月住了 2 晚

10/10 優異

Fang Sheng

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 10 月住了 5 晚

8/10 不錯

Tsung-Huan

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 8 月住了 2 晚

10/10 優異

真實旅客

於 2020 年 2 月住了 3 晚

10/10 優異

Kwok Fai

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Overall is great resort hotel
於 2020 年 2 月住了 6 晚

8/10 不錯

Hung-Min

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Simple but Luxury, quiet, good food, good staff and service. A wonderful experience, love it.
於 2020 年 1 月住了 3 晚

10/10 優異

真實旅客

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
地點非常好, 無論乘搭高架火車還是渡輪交通船都非常方便,員工熱情助人, 泰國餐廳Salathip非常好.
於 2020 年 1 月住了 6 晚

10/10 優異

YU TSEN

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 1 月住了 1 晚

10/10 優異

KAN YAN

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 1 月住了 1 晚

10/10 優異

KaYin (HK)

讚好：整潔度、職員與服務、設施服務和住宿狀況
Enjoy a wonderful and amazing night with the firework ! The staffs are very nice and helpful!
於 2019 年 12 月住了 1 晚

8/10 不錯

Stephanie (Hong Kong)

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
River view bedroom Is nice but the king size bed is so small. Swimming pool is good, restaurant is good, Food is good, staffs are nice and helpful. The BTS station is near new wing. We living in old wing is quite far away from BTS station. A small shopping mall nearby.
於 2019 年 12 月住了 4 晚

8/10 不錯

chi Kwan

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 12 月住了 3 晚

8/10 不錯

PEGGY

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 12 月住了 2 晚

8/10 不錯

MIN YU

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 11 月住了 1 晚

8/10 不錯

HON WAN VICTOR

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 12 月住了 2 晚

8/10 不錯

Hung-Tao

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Good, horizon club very comfortable
於 2019 年 12 月住了 2 晚

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 12 月住了 2 晚

6/10 一般

Dr. (香港)

伴侶同遊
讚好：職員與服務
地點方便其它並無特別，地點方便其它並無特別，地點方便其它並無特別，地點方便其它並無特別，地點方便其它並無特別，地點方便其它並無特別，
於 2019 年 11 月住了 3 晚

8/10 不錯

Ashley

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Extremely beautiful location. Breakfast buffet is unreal with a ton of options. Great views of the river
於 2024 年 4 月住了 1 晚

8/10 不錯

SHINYA

親子同遊
讚好：整潔度和職員與服務
Great support from the employees.
於 2024 年 4 月住了 2 晚

4/10 欠佳

Katherine

Not anywhere close to the calibre of most other sangria hotels
於 2024 年 4 月住了 2 晚

10/10 優異

Joy H.S.

讚好：整潔度和職員與服務
於 2024 年 4 月住了 3 晚

10/10 優異

John

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Excellent hotel and services.
於 2024 年 4 月住了 2 晚

4/10 欠佳

Andrew

多人同遊
讚好：職員與服務
不滿：住宿狀況
OK, we though a great weekend away and enjoy the Shangrila experience...What a letdown!! We arrived and were told we are staying in the Krugthep Wing - it might well have been another hotel. 900m walk to and from the hotel, thru crappy old function room areas. NO ATMOSPHERE, no enjoying the ambience. What a waste. So disappointing. The hotel is OLD and rundown, whilst the staff we wonderful, with so many other great hotels to stay - SHAME on you Shangrila. Look around for better options and ALWAY check that they arent dumping you at the Krugthep Wing.its like staying in a cast empty nothing hotel.
於 2024 年 4 月住了 3 晚

8/10 不錯

Kathy

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 8 晚

10/10 優異

Silvia

伴侶同遊
讚好：住宿狀況
Not only is the hotel, a beautiful property, but it’s staff is friendly and very professional. The restaurants are awesome and I mean all of them, including the overlooked Tuscan restaurant, boasting incredible meat and pasta, specialties paired with a great selection of wines.
於 2024 年 3 月住了 9 晚