單車

曼谷阿索克希爾頓大酒店的評價

4.5 out of 5
曼谷阿索克希爾頓大酒店
30 Sukhumvit 21 Asoke Road, Klongtoey Nua Wattana, Bangkok, Bangkok

評價

8.6

優異

10 分評分,優異;1004 則評價中有 515 則" "
8 分評分,不錯;1004 則評價中有 324 則" "
6 分評分,一般;1004 則評價中有 85 則" "
4 分評分,欠佳;1004 則評價中有 56 則" "
2 分評分,很差;1004 則評價中有 24 則" "

8.6/10 

整潔度

8.8/10 

職員與服務

8.2/10 

設施服務

8.2/10 

住宿狀況

8.0/10 

環保程度

評價

8/10 不錯

kwan ying

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
位罝方便,但房間比較舊,房內沒有防盗鎖,走廊無冷氣,燈光不夠,洒店房間內燈光都較暗。 充手机电話制式未能跟貼潮流,建議装上tye c 頭在床邊左右,方便客人充电。
於 2024 年 2 月住了 5 晚
Sara 於 2024年3月12日的回應
Dear Valued guest,Thank you for sharing your feedback with us. We appreciate your comments regarding the convenient location. We apologize for any inconvenience caused by the condition of the room and the lack of amenities. Your suggestions for improvements, such as installing a Type C charging head, are valuable to us, and we will certainly consider them for future upgrades. We hope to have the opportunity to welcome you back for a more enjoyable stay.Best regards,Nuchsara SapimaiGuest Experience Manager

10/10 優異

Yuk Chung

讚好:整潔度、職員與服務、設施服務和住宿狀況
酒店雖有點舊,但整潔. 厠所燈只能全開或全關,如能自定會更好
於 2023 年 11 月住了 3 晚
Sara 於 2023年11月28日的回應
Dear Chung,Thank you very much for your feedbackIt is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Best regards,Nuchsara SapimaiGuest Relations Manager

6/10 一般

Wai Hing

於 2023 年 9 月住了 3 晚
Sara 於 2023年9月27日的回應
Dear Wai Hing,Thank you very much for your feedbackTaking your positive review and this feedback will serve as an encouragement to our staff, we will continue to strive towards achieving excellence in service and facility. We are sorry that some experiences did not meet your expectations. The team at Pullman Bangkok strives towards improving by learning from constructive feedback like yours. We look forward to welcoming you again for another memorable hotel experience in the near futureBest regards,Nuchsara SapimaiGuest Relation Manager

10/10 優異

Lee

於 2023 年 9 月住了 1 晚
Sara 於 2023年10月2日的回應
Dear Valued guest,Thank you for taking the time to rate our hotel. While we are pleased to see that you have given us a rating, we would appreciate any additional feedback you may have to help us improve our services and meet your expectations during your stay with us.We hope to have the pleasure of welcoming you back in the future and providing you with an excellent stay that will exceed your expectations.Best regards,Nuchsara SapimaiGuest Experience Manager

10/10 優異

Kentaro

於 2023 年 8 月住了 3 晚
Sara 於 2023年9月3日的回應
Dear Valued guest,Thank you for taking the time to rate our hotel. While we are pleased to see that you have given us a rating, we would appreciate any additional feedback you may have to help us improve our services and meet your expectations during your stay with us.We hope to have the pleasure of welcoming you back in the future and providing you with an excellent stay that will exceed your expectations.Best regards,Nuchsara SapimaiGuest Experience Manager

8/10 不錯

SHIU ON

伴侶同遊
讚好:職員與服務、設施服務和住宿狀況
toilet A bit dirty
於 2023 年 4 月住了 3 晚
Sara 於 2023年4月25日的回應
Dear valued guest,Thank you for taking the time to provide us with your feedback regarding your recent stay with us. We apologize for any inconvenience caused during your stay regarding the cleanliness of the toilet. Our housekeeping team strives to maintain the highest level of cleanliness throughout the hotel, and we are disappointed that we fell short during your visit. We assure you that your feedback has been shared with our team, and we will take the necessary steps to improve our standards in this area.We hope to have the opportunity to welcome you back to our hotel and provide you with a much more enjoyable experience.Sincerely,Nuchsara SapimaiGuest Experience Manager

10/10 優異

MO YIN

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
非常好,友善,又清潔
於 2023 年 4 月住了 9 晚
Sara 於 2023年4月25日的回應
Dear Valued guest,Thank you for taking the time to share your positive feedback with us. We are thrilled to hear that you had a nice stay with us.At our hotel, we strive to provide our guests with a comfortable and enjoyable experience, and we are pleased to hear that our efforts were successful. We appreciate your kind words and we hope to have the pleasure of welcoming you back in the future for another great stay.Thank you for choosing to stay with us.Warm Regards,Nuchsara SapimaiGuest Experience Manager

4/10 欠佳

Ming

家人同遊
讚好:職員與服務
不滿:整潔度、設施服務和住宿狀況
除酒店殘舊外,房內有異味、設施破損、用品有污跡、燈光昏暗...
於 2023 年 4 月住了 3 晚

10/10 優異

真實旅客

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 4 月住了 6 晚
Sara 於 2023年4月25日的回應
Dear Valued guest,Thank you for taking the time to share your positive feedback with us. We are thrilled to hear that you had a nice stay with us.At our hotel, we strive to provide our guests with a comfortable and enjoyable experience, and we are pleased to hear that our efforts were successful. We appreciate your kind words and we hope to have the pleasure of welcoming you back in the future for another great stay.Thank you for choosing to stay with us.Warm Regards,Nuchsara SapimaiGuest Experience Manager

10/10 優異

WONG

於 2023 年 4 月住了 3 晚
Sara 於 2023年4月25日的回應
Dear Valued guest,Thank you for taking the time to share your positive feedback with us. We are thrilled to hear that you had a nice stay with us.At our hotel, we strive to provide our guests with a comfortable and enjoyable experience, and we are pleased to hear that our efforts were successful. We appreciate your kind words and we hope to have the pleasure of welcoming you back in the future for another great stay.Thank you for choosing to stay with us.Warm Regards,Nuchsara SapimaiGuest Experience Manager

10/10 優異

Kin Wai

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The living experience was awesome. Hotel location is good, right next to the big shopping mall Terminal 21, with plenty of options for shopping and meal. Close to MRT and BTS, easy to travel to other parts of the city, excellent for tourists. Room was clean. Breakfast buffet tasted good. Other facilities - gym, pool, bar, sauna were all good. Overall a very enjoyable living experience except that the room key card always didn't work - did not work in elevator and room door. It happened again and nearly daily even after the front desk tried to fix the issue for a few times. We had a great stay.
Sara 於 2023年1月5日的回應
Dear Kin Wai,We very much appreciate your comments regarding your stay at the Pullman Bangkok Grande Sukhumvit. It is always a pleasure to receive your feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff. Thank you again for sharing your experience, and we are looking forward to welcoming you again in the near future.Best regards,Nuchsara SapimaiGuest Experience Manager

2/10 很差

Ho Ming Ricky

不滿:整潔度、職員與服務、住宿狀況和客房舒適度
極差
這酒店居然無人清潔房間,所有物品均無更換,例如:毛巾、水及清潔用品。致電酒店總機,居然10分鐘都無人接聽,5星酒店得到這些服務質素,真無話可說,真心免費都不會再入住
於 2022 年 11 月住了 1 晚

8/10 不錯

Wai Hung

於 2022 年 11 月住了 2 晚

6/10 一般

真實旅客

不滿:整潔度、職員與服務、住宿狀況和客房舒適度
So so
房間大小適中,距離bts大概10至15分鐘路程,整體房間同埋酒店設施有少少舊,浴室清潔欠理想。早餐選擇一般,餐廳服務員幾好。但係入住嘅時候check-in嘅服務員就麻麻地,本身應該兩點鐘有房但係佢要去到三點先有房。 Overall, the room and facilities are quite old. Ok breakfast, but the experience re check in is not so good, delay plus not very good manner.
於 2022 年 11 月住了 1 晚

10/10 優異

Chung Kin

讚好:整潔度、職員與服務、設施服務和住宿狀況
酒店中沒有國際及USB插頭,好像有點跟不上國際腳步。 環境位置都很好🙏
於 2022 年 10 月住了 4 晚

4/10 欠佳

Chun Yu

讚好:整潔度和設施服務
於 2022 年 10 月住了 4 晚

10/10 優異

shinrung

於 2022 年 8 月住了 3 晚
Sara 於 2022年8月23日的回應
Dear Shinrun,Thank you very much for staying with us. Please do not hesitate to contact me next time you plan to visit the amazing City of Bangkok. Email: gem@pullmanbangkokgrandesukhumvit.comKind regardsSara

8/10 不錯

Yiu Ming

於 2022 年 7 月住了 11 晚

10/10 優異

cheng (香港)

家人同遊
讚好:整潔度、職員與服務和住宿狀況
地點方便,員工友善,房間整潔,早餐不錯多選擇,酒店樓下有MTB和BTS,又有多間便利商店,街上多食市選擇。
於 2020 年 1 月住了 2 晚
Valentine 於 2020年1月31日的回應
Dear cheng, thank you very much for your review!

10/10 優異

Winnie (香港)

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The room is clean and tidy. The staffs are very friendly and helpful. Nice breakfast. Highly recommended!
於 2020 年 1 月住了 2 晚
Valentine 於 2020年1月31日的回應
Dear Winnie, thank you so much for your amazing review!

10/10 優異

真實旅客

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 12 月住了 2 晚
Valentine 於 2020年1月7日的回應
Dear Valued Guest, thank you so much for your 5* score!

8/10 不錯

Kelly

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The room gets enough space for 2 adults and 2 kids (under 7). And service and facilities are very nice, also many varieties for you to choose for their buffet breakfast. My parents are very fine with it. Will come again.
於 2019 年 12 月住了 4 晚
Valentine 於 2019年12月31日的回應
Dear Kelly, thank you for sharing your recent experience with us! We are glad to hear your family stay went well and we hope to welcome you back here soon!

10/10 優異

Chung Yin Toby

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 12 月住了 4 晚
Memee 於 2020年1月28日的回應
Dear Chung Yin Toby, thank you very much for your great score!

8/10 不錯

真實旅客

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
very nice and helpful staff, buffet is good! location is good, 5 mins walk to T21
於 2019 年 12 月住了 3 晚
Valentine 於 2019年12月31日的回應
Dear Valued Guest, thank you for sharing your feedback with us!

10/10 優異

真實旅客

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 12 月住了 3 晚
Valentine 於 2019年12月23日的回應
Dear Valued Guest, thank you very much for your great review!

10/10 優異

Kong hoi

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
好方便, 值得住
於 2019 年 12 月住了 3 晚
Valentine 於 2019年12月19日的回應
Dear Kong hoi, thank you so much for your great score!

8/10 不錯

真實旅客

於 2019 年 12 月住了 5 晚
Valentine 於 2019年12月18日的回應
Dear Valued Guest, thank you for your review! We hope to have the chance to welcome you back soon!

8/10 不錯

Kim Fung Sara

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 11 月住了 4 晚
Memee 於 2019年11月26日的回應
Thank you for your feedback!

10/10 優異

真實旅客

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
clean, warm and nice
於 2019 年 9 月住了 4 晚
Valentine 於 2019年9月24日的回應
Dear Valued Guest, thank you very much for your feedback!

10/10 優異

真實旅客

於 2019 年 9 月住了 2 晚
Valentine 於 2019年9月23日的回應
Dear Valued Guest, thank you very much for your 5* score!

10/10 優異

Mosquito

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
酒店的位置方便,位於Terminal 21的後方,距離BTS Asok約5分鐘路程。酒店的早餐好吃,本人入住了4天,惟款式變化不多,建議可轉換款式,為客人帶來新鮮感。
於 2019 年 9 月住了 4 晚
Valentine 於 2019年9月23日的回應
Dear Valued Guest, thank you very much for sharing your thoughts with us!

10/10 優異

真實旅客

於 2019 年 8 月住了 1 晚
Valentine 於 2019年9月9日的回應
Dear Valued Guest, thank you very much for your amazing score!

8/10 不錯

YICK KO RINGO

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
4.5 Stars Hotel
The location of the hotel is near Terminal 21 shopping mall with 6 to 8 minutes walk. However, the condition of the pavement between the hotel to the shopping mall is not that good. The staff at the front desk are hospitable. They are warm and helpful. The rooms have enough space to have an additional bed. The quality of the breakfast is just above average. In fact, all facilities in the hotel are a bit old; but having maintenance. Overall, I will rank the hotel as 4.5 Stars.
於 2019 年 8 月住了 3 晚
Valentine 於 2019年9月3日的回應
Dear YICK KO RINGO, thank you for sharing your positive and constructive feedback with us. We hope to have the chance welcoming you back to the property in the future.

10/10 優異

Calvin (Hong Kong)

親子同遊
讚好:整潔度、職員與服務和住宿狀況
Location is nice. Good service. Breakfast buffet is very good.
於 2019 年 8 月住了 4 晚
Valentine 於 2019年8月22日的回應
Dear Calvin, thank you very much for your review. We are looking forward to your next visit!

8/10 不錯

Chi Yick Michael

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 8 月住了 2 晚
Valentine 於 2019年8月12日的回應
Dear Chi Yick Michael, thank you for your review!

10/10 優異

Haze

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
好!
於 2019 年 7 月住了 4 晚
Valentine 於 2019年8月2日的回應
Dear Haze, thank you so much for your review!

8/10 不錯

Fei-Yang

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
地點超值
地點好,對面就是T21百貨,旁邊不遠也有7-11很方便,下次來曼谷還會住這
於 2019 年 7 月住了 3 晚
Valentine 於 2019年7月31日的回應
Dear Fei-Yang, thank you for sharing your thoughts with us. We hope to have the chance to welcoming you back here soon!

8/10 不錯

真實旅客

讚好:職員與服務
於 2019 年 7 月住了 2 晚
Valentine 於 2019年7月30日的回應
Dear Valued Guest, thank you for rating us!

6/10 一般

真實旅客

於 2019 年 7 月住了 3 晚

2/10 很差

真實旅客

不滿:整潔度、職員與服務、住宿狀況和客房舒適度
房間煙味很重、泰國朋友寄放禮物至櫃檯、向櫃檯詢問、態度很差、東西還半丟式過來 朋友三人房間、給一張雙人床、加床服務沒有事前備妥、還在房間乾等、櫃檯人員還詢問還是要兩張單人床、三個人睡兩張單人床?怎麼不去睡給我看?
於 2019 年 7 月住了 1 晚

10/10 優異

真實旅客

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 7 月住了 4 晚
Valentine 於 2019年7月22日的回應
Dear Valued Guest, thank you very much for your great score!

8/10 不錯

真實旅客

讚好:整潔度、職員與服務和住宿狀況
於 2019 年 7 月住了 3 晚
Valentine 於 2019年7月19日的回應
Dear Valued Guest, thank you for sharing your feedback!

8/10 不錯

yan yan

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Good hotel and nice staffs
all staffs are friendly and professional.
於 2019 年 6 月住了 4 晚
Valentine 於 2019年7月9日的回應
Dear yan yan, thank you for your comments!

10/10 優異

真實旅客

讚好:整潔度、職員與服務、設施服務和住宿狀況
房間很乾淨 很大 沒有使用過設施及游泳池所以無法評論
於 2019 年 7 月住了 3 晚
Valentine 於 2019年7月9日的回應
Dear Valued Guest, thank you very much for your comments! We hope to see you again soon!

8/10 不錯

真實旅客

讚好:整潔度、職員與服務和住宿狀況
於 2019 年 6 月住了 2 晚
Valentine 於 2019年7月7日的回應
Dear Valued Guest, thank you for your review.

10/10 優異

Yuki

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 6 月住了 4 晚
Valentine 於 2019年7月1日的回應
Dear Yuki, thank you very much for your great score!

10/10 優異

真實旅客

於 2019 年 6 月住了 1 晚
Valentine 於 2019年6月14日的回應
Dear Valued Guest, thank you very much for the great score!

10/10 優異

CHIU MING

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 5 月住了 2 晚
Valentine 於 2019年5月31日的回應
Dear CHIU MING, thank you for your amazing score!

10/10 優異

真實旅客

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 5 月住了 4 晚
Valentine 於 2019年5月21日的回應
Dear Valued Guest, thank you for your 5* score!

8/10 不錯

Ling

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
酒店位置佳,房間夠寬敞, 早餐多元化,每位服務員都有親切笑容.我和先生都覺得很滿意. 離開酒店去到機場方知道先生遺留背包在酒店,服務員都很熱心及樂意替我找回,還替我送到機場,在此十分感謝每一位服務員.
於 2019 年 5 月住了 3 晚
Valentine 於 2019年5月22日的回應
Dear Ling, thank you very much for your comments!