E Family Room (2 double beds) | 房內夾萬、隔音、嬰兒床 (收費)、免費 Wi-Fi

阿特拉羅馬酒店的評價

3 out of 5
阿特拉羅馬酒店
13 Avenue Monclar, Avignon, Vaucluse

評價

7.2

不錯

10 分評分,優異;124 則評價中有 20 則" "
8 分評分,不錯;124 則評價中有 57 則" "
6 分評分,一般;124 則評價中有 26 則" "
4 分評分,欠佳;124 則評價中有 16 則" "
2 分評分,很差;124 則評價中有 5 則" "

8.0/10 

整潔度

8.2/10 

職員與服務

8.8/10 

設施服務

7.2/10 

住宿狀況

8.0/10 

環保程度

評價

6/10 一般

真實旅客

於 2019 年 5 月住了 2 晚
Fred 於 2019年5月25日的回應
Thank you for your review but as it's anonymous and with no comment it does not help much to improve our services... Regards

4/10 欠佳

真實旅客

不滿:職員與服務
就是一個可以睡覺的地方
從車站走到飯店路上的環境有點亂,而且明明有小間空房卻硬是給我大家庭用的房間 晚上樓梯間跟大廳都很暗
於 2018 年 7 月住了 2 晚
Fred / La réception 於 2018年8月3日的回應
感谢您的匿名评论。 然而,仅仅谈论邻里或工程,而不是整个酒店,我们的接待,早餐,免费停车...... 祝你有愉快的一天

8/10 不錯

真實旅客

於 2017 年 7 月住了 2 晚
Fred 於 2017年10月8日的回應
Thank you !

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
General Manager 於 2016年8月7日的回應
Thanks!

8/10 不錯

Ka Chung (Hong Kong)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
It provided very warm services. This small hotel is located very close to SNCF Gare, yet no noise from the trains transmitted to this hotel.
Fred 於 2016年7月18日的回應
Thank you for your kind review!

8/10 不錯

chia-jung

讚好:職員與服務、住宿狀況和客房舒適度
Fred 於 2016年7月18日的回應
Thank you.

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Fred 於 2014年11月1日的回應
Xie Xie !

8/10 不錯

Micky (Taiwan)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Convenient location, but comes with noisy environment, because too close to railroad. Service is great.
Fred 於 2014年10月4日的回應
Thank you for your nice review. We always enjoy to welcome guests from Taiwan ! Kind regards,

8/10 不錯

wesley (taiwan)

讚好:整潔度、職員與服務和住宿狀況
交通位置非常方便
旅館離火車站和共和國大街近,走路3分鐘可抵達,可以省去停車費用。整個建築古色古香、早餐準備道地的法國麵包等歐式餐點很好吃! 唯一小小失望的地方在於房間十分的小,而且無法選擇房間。如果不在意房間的問題,是個很理想的選擇。
Fred 於 2014年10月11日的回應
Xie Xie !

10/10 優異

Johnny (Taiwan)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Good Hotel
Very good hotel no matter location , service or room...All very good and free breakfast. But in our room without hairdryer and shower room is too small.....just a little bit pity.
Fred 於 2014年10月11日的回應
Thank you for you nice words, About the room, and for the next time, try to book a superior. You will get a bigger bathoom, and ensuite hairdryer. Kind regards,

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
位置不错
酒店地理位置还不错,虽然不在城内,但是紧邻城墙,步行几分钟就能走到城里中心区域,20分钟不到就能走到教皇宫。停车位挺少的,所以偶尔会被叫下去挪车。。。不过酒店的服务人员态度都很好,房间也挺干净整洁的。总的来说还不错`~
Fred 於 2014年10月11日的回應
Thank you !

4/10 欠佳

Dl (Hk)

不滿:整潔度、職員與服務、住宿狀況和客房舒適度
Almost no services, room not very clean
Almost no services, room not very clean, no lift, aged ' hotel ' in fact it is just a small guesthouse
Fred 於 2013年8月24日的回應
Dear sir, We are not really sure to understant what you mean by "no services". We do provide rooms, studios and appartments, private garden, private and free car park, free wifi, a bottle of wine as a present in a room, air conditionning in every room, transfers or tours with our private shuttle. What did you expect more ? We don't have lift, this is true and never said we had. Aged hotel ? yes; more than 250 years old and refurbished step by step, year by year to finally have a 2nd star in 2009 and a 3rd one in 2012. All bath rooms are new, all rooms are renovated. Thank you anyway for visiting us. Kind regards,

8/10 不錯

Jerry

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Fred 於 2013年7月6日的回應
非常感謝您為您的評論, 很快在阿維尼翁

10/10 優異

Carlo

家人同遊
讚好:整潔度、職員與服務和住宿狀況
We had an excellent overnight stay in Avignon and we loved this small hotel because of the location, charm and excellent breakfast.

10/10 優異

Gerta

於 2022 年 5 月住了 4 晚

8/10 不錯

Renata

讚好:整潔度和職員與服務
於 2022 年 1 月住了 1 晚
Frédéric 於 2022年1月15日的回應
Grazie Renata !

8/10 不錯

Stéphane

商務旅客
讚好:整潔度和職員與服務
Convenable et bien situé
Hotel bien situé à 2 pas du centre ville Un peu vetuste avec un chauffage un peu faible mais c'est convenable dans l'ensemble
於 2021 年 12 月住了 1 晚
Frédéric 於 2022年1月15日的回應
Merci Stéphane de votre retour positif

8/10 不錯

真實旅客

讚好:整潔度
Sans plus
於 2021 年 8 月住了 1 晚

8/10 不錯

Eric

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Hôtel calme. Propriétaire très accueillant et sympathique.
於 2020 年 12 月住了 1 晚
Fred / La réception 於 2020年12月29日的回應
Merci !

8/10 不錯

Alain et Geneviève

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 9 月住了 2 晚

2/10 很差

Daniel

不滿:整潔度、住宿狀況和客房舒適度
ENGAÑO
Reservamos una habitación, y nos dieron un apartamento en un edificio anexo. Un holor insoportable a humedad, falta de limpieza, y el váter no funcionaba, nos quejamos pero no nos dieron solución, ni siquiera tuvieron el detalle de rebajarnos el precio, ojo al reservar, ya que las fotos no corresponden. En cambio el desayuno en el jardin fue agradable.
於 2019 年 8 月住了 1 晚

6/10 一般

真實旅客

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 8 月住了 1 晚
Fred 於 2019年8月13日的回應
Thank you !

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 7 月住了 1 晚
Fred / Manager 於 2019年7月22日的回應
Thank you !

8/10 不錯

aline

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 12 月住了 3 晚
Fred 於 2018年12月28日的回應
Thank you for your great evaluation ! Regards,

6/10 一般

真實旅客

讚好:整潔度和職員與服務
Pretty courtyard in hotel. Convenient to Central Train Station and short walk to old Avignon Center. But not in a great section of town.
於 2018 年 9 月住了 2 晚
Fred / Altera Roma Hotel 於 2018年9月26日的回應
Thank you for your review, Regards

6/10 一般

真實旅客

讚好:整潔度
Discreto
Hotel carino, piccolo e senza ascensore. La nostra camera, seppur ben tenuta, era davvero poco spaziosa. Bagno senza finestra e cappa aspirante. Molto buona la colazione e con ampia scelta, positiva la possibilità di farla anche nel cortile interno.
於 2018 年 8 月住了 2 晚
Fred / Altera Roma Hotel 於 2018年8月18日的回應
Grazie per il avviso ! A presto

8/10 不錯

Paul

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Pequeño hotel en bonita casa antigua. Tuvimos habitaciones en la segunda (y última) planta -sin ascensor- eran pequeñas pero funcionales. Muy buen colchón y había aire acondicionado. Plazas de parking en patio interior. Espacio limitado, mejor reservarlo al mismo tiempo que las habitaciones. Está cerca de la estación central de trenes pero no es realmente molesto. Queriamos algo extra-muros, para evitar entrar en la ciudad vieja con el coche y el accesso fue fácil tanto para entrar como salir de la ciudad. Personal agradable y simpatico.
於 2018 年 8 月住了 1 晚
Frederic / Altera Roma Hotel 於 2018年8月8日的回應
Muchas Gracias Paul ! Hasta pronto,

8/10 不錯

MICHELE

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Nous y reviendrons
Passé 1 nuit fin juillet dans le cadre du festival Off Avantages : parking gratuit, situé juste en face d'une porte d'entrée dans la ville, beau jardin pour le petit déjeuner, très bon accueil et bons conseils, petits déjeuner copieux Petits bémols : situé près de la gare donc attention aux personnes sensibles au bruits la nuit bien que cela ne nous ai pas dérangé, salle de bain petite avec WC et douche ensemble, donc attention si personne un peu forte et moins agréable que si WC séparé En ce qui nous concerne, nous y reviendrons.
於 2018 年 7 月住了 1 晚
Frédéric / La réception 於 2018年8月3日的回應
Merci de votre très gentil commentaire. Nous espérons avoir le plaisir de vous revoir prochainement à Avignon. Bon été !

2/10 很差

真實旅客

讚好:職員與服務
不滿:整潔度、住宿狀況和客房舒適度
Terrible train passing by all night
Do not stay there if you want to sleep, you are sleeping few meters from the railroad, sound is awful and you will not be able to sleep.
於 2018 年 7 月住了 1 晚
Fred 於 2018年7月30日的回應
Dear Anonymous, would you have anything to comment which is related to the hotel and not to the station ? because we are not envolved in the noise caused by the station but because of that, you just gave us 1/5 ... ? This is not fair....

6/10 一般

christophe

讚好:整潔度、職員與服務和住宿狀況
sans plus
Les + : bon accueil, petit déjeuner correct, hôtel bien placé pour visiter les remparts Les - : chambre mansardée sympathique mais chaude à mon arrivée la clim n'avait pas été mise. On entend les trains car la gare n'est pas loin
於 2018 年 6 月住了 1 晚
Fred / Altera Roma Hotel 於 2018年7月1日的回應
Merci Christophe de votre commentaire. Merci également pour les "plus" attribués". Concernant les "moins" sachez que nous ne mettons que rarement la climatisation en chambre avant l'arrivée des clients car cela en incommode certains.

4/10 欠佳

HOKWON

讚好:職員與服務
不滿:住宿狀況
친절함 그러나 일부시설 노후.
The shower hose was leaking and no shower cottons so that it was difficult to shower. And there were some mosquitos in the room. It made my children annoyed and irritated. But the kindness was very nice. The breakfast was so so.
Fred / Altera Roma Hotel 於 2018年5月13日的回應
Dear HOKWON, We are sorry for the inconvenient you had during your stay. Unfortunately, and because you did not mention anything, we could not fix the problem of shower. For mosquitoes, we have plugs on request as explained on the guest directory. Kind regards

6/10 一般

marvin (buenos aires )

讚好:職員與服務
不滿:住宿狀況
Hotel regular. Las instalaciones son antiguas y no muy bien mantenidas. El baño es incómodo y pequeño. La ubicación, si bien es cerca de los lugares a visitar, no es la ideal. De todas maneras, es una buena opción para los que llegan en auto, ya que tiene parking. Para el previo, está bien
於 2018 年 3 月住了 1 晚
Fred / Recepcion 於 2018年4月5日的回應
Gracias por el comentario. Saludos !

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Awesome stay
Owner was super nice. Had great time not only about my vacation there but the stay and breakfast too!
於 2017 年 10 月住了 3 晚
Fred 於 2017年11月5日的回應
Thank you ! Hope to welcome you for your next visit in Avignon. Kind regards, Fred

8/10 不錯

真實旅客

讚好:整潔度、職員與服務和住宿狀況
Excellent location, walking distance to walled cit
Our room was very, very small.... pictures on website deceiving, was told at the hotel that was a standard room(??).... traveled several times in France and never had stayed in such a small room... my husband 6.1 tall became an instant contortionist hahaha.... other than that very nice staff, wonderful area for breakfast with good food and excellent hotel location with parking for guests, free of charge!!!! Will recommend.
於 2017 年 7 月住了 2 晚
Fred / Desk 於 2017年7月8日的回應
Thank you for your nice comment and positive review. About the room size, please know that we do offer superior rooms, studios and appartments til 45mq for your best comfort. For your next stop in Avignon, we will be glad to receive you in one of those. Kind regards and thank you again !

10/10 優異

Jonas

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2017 年 6 月住了 1 晚
Fred 於 2017年6月23日的回應
Thank you Jonas !

6/10 一般

真實旅客

讚好:職員與服務
不滿:客房舒適度
Molto vicino alla stazione . Comodo al centro
Positiva per un breve soggiorno. Città molto bella.
Fabrizio / Front desk 於 2017年5月27日的回應
Grazie per il avviso A presto !

8/10 不錯

真實旅客

讚好:整潔度、住宿狀況和客房舒適度
magnifique, mais bruyant.
une nuit passé pour le travail. petit ilot de verdure et de calme au cœur de la ville jusqu'à.... l'arrivée d'un train de marchandise a environ 10 mètres de la chambre. a réserver aux malentendants, amoureux des trains, ou a ceux qui tolèrent de dormir avec des bouchons antibruit.
Fred 於 2017年4月27日的回應
Merci de vos bons mots, En effet, les trains de marchandises peuvent occasionner quelques nuisances mais la présence du double vitrage et leur absence de passage la nuit peut toutefois vous assurer un séjour des plus agréables. Au plaisir de vous recevoir lors d'une prochaine étape, Bien à vous, Marianyela / La direction

8/10 不錯

Lars

讚好:整潔度、職員與服務和住宿狀況
Trevlig personal
Dörr till WC ur funktion.
General Manager 於 2016年12月10日的回應
Thank you for your stay Kind regards,

8/10 不錯

真實旅客

讚好:整潔度和職員與服務
Es war wunderschön in Avignon, das Wetter war gut, das Essen auch und wir sind glücklich gewesen.
Fred / Desk 於 2016年10月5日的回應
Vielen Dank!

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Sweet hotel, warm hosts, close to tourist sites.
This is a hotel with character, the building was lovely and the host and staff were very friendly and helpful. The rooms are clean and spacious. The breakfast was wonderful with something for every one, and lovely seating inside and out. Private and locked parking and easy access to main streets. A great find.
David / AHM 於 2016年8月28日的回應
Thank you so much for your feedback. Sometimes reading comments like this, can change your day. Thank you for having appreciated our service :) We sincerely hope to have the chance to host you again during your next trip in Provence.

8/10 不錯

Filip

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
General Manager 於 2016年8月28日的回應
Thank you for your feedback. We hope to have the chance to welcome you again in the next future :) David / AHM

8/10 不錯

Pui Yan (Hong Kong)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
The Hotel location is near train station , Just 10 mins walk . And staff is nice , lovely garden enjoy the breakfast . We had a glad day stay here .
Fred 於 2016年7月10日的回應
Thank you very much. We're glad to read your feedback and hope to welcome you once again soon!

10/10 優異

James (Auckland)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Hidden gem handy to old town
Stayed for 3 nights in one of the studios (not in the main building). Free parking and kitchenette was great, as was the location - a short walk from the old town. Service was very friendly and helpful. Breakfast was very nice with a decent range, and you can even enjoy it outside in the nice courtyard. Some downsides were that the wifi was pretty much inaccessible from our room (much better in the main building and courtyard) and we had to be very careful with the shower curtain otherwise the water would go everywhere. Overall though a great little place.
Fred 於 2016年7月10日的回應
Thank you very much for your kind review. We hope to welcome you again soon!

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
This was a great little find. The street front looks questionable, but the hotel was perfect for what I was looking for. Walking distance to the city center, parking for the car was on-site and included in the rate. The staff was very helpful and make great recommendations. Great for someone with a car. Only drawback was the rooms were very small, but traveling alone it was fine.
Fred 於 2016年7月10日的回應
Thank you for your precious feedback. We're always available to help our guests organizing their own tour around the region and we're pleased to make our best to let you enjoy your stay in our hotel. Thanks again!

8/10 不錯

LAURENT

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Super !
Très bien accueilli, conseillé, les gérants sont vraiment au service du client et au petit soin, ils sont ouvert et discutent volontiers avec les clients. Délicate attention également avec une bonne bouteille de vin rouge offerte dans la chambre
Fred 於 2016年7月10日的回應
Merci beaucoup! Les commentaires/feedbacks des nos clients sont vraiment importants! Nous espérons de vous revoir chez nous dans un futur prochaine!

8/10 不錯

Gerry (Kent)

讚好:整潔度和職員與服務
Nice hotel, well located
This hotel was in an excellent location , easy to walk to all the main sights. It had the benefit of free car parking. The hotel itself is an old building full of character, however this meant that our room was very small, and the bathroom tiny. The staff were very helpful, friendly and efficient. Breakfast was OK, although the cereals were all sugary (no plain cornflakes!).
avignonhotelmonclar@gmail.com 於 2016年7月10日的回應
Thank you so much for your feedback. People don't usually understand the real value of a feedback; for us, feedbacks are absolutely essential. We are doing our best to offer a variegated and healty breakfast - including some addtional features dedicated to our more glutton guests ;) - and we're happy to take on consideration your suggestions! Thank you again!

10/10 優異

Efren (Switzerland)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
A little jewel in Avignon
A little jewel tucked away from the Avignon city walls but still only a couple of blocks from all what the city has to offer. Since we are a family of 4, we got one of the apartments. Very clean, really outstanding service! Also, the parking and the included breakfast are nice pluses. The owners really make you feel part of the family. we will surely return on our next visit to the city.
Fred 於 2016年7月18日的回應
Thank you very much, it will be a pleasure to have you again as our guests on your next trip to Avignon!

10/10 優異

Gustav (Schweiz)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Bestens empfehlenswert.
Sehr zentral gelegen und hilfsbereite Mitarbeiter.
Fred 於 2016年7月11日的回應
Danke vielmal! Feedbacks, vor allem auf Deutsch, sind für uns unglaublich nützlich! Wir freuen uns sehr für Ihre Kommentar und hoffen Ihnen bald bei uns in Avignon wiederzusehen! Danke

6/10 一般

Sarah (Chilmark)

讚好:整潔度、職員與服務和住宿狀況
somewhat crowded
I only spent one night there. The owner and his son were very cordial but the room was small and crowded. I felt it was a bit expensive for what I got. And why don't he French provide face cloths?? Sadly I had to et up very early so missed breakfast.
Fred 於 2016年7月27日的回應
Thank you, Sarah, for your precious feedback! We are happy that you appreciated your short stay with us. Concerning the dimensions of the room, let me underline that we have different sizes and types of room to rent; starting from the single rooms; double rooms; superior double room and above all, for people looking for a bigger accomodation, we also rent Studio and Appartments. All these information are well described in our official website, in the section RESERVATION->rooms/studio/apartments. Thank you again for your review!

2/10 很差

真實旅客

不滿:整潔度、職員與服務、住宿狀況和客房舒適度
wc in de douche
Fred 於 2016年7月18日的回應
Well, all our rooms are equipped with toilet service and shower/bathtube. I'm sorry to not understand the aim nor the meaning of your 1-star comment. We do give a great importance to all feedbacks though, therefore thank you anyway.