location of the hotel and the guest services are excellent
真實旅客
於 2023 年 12 月住了 4 晚
Amy Yu General Manager 於 2023年12月27日的回應
Dear guest ,Thank you sincerely for choosing to stay at Palais de Chine Hotel and for your generous compliments.We appreciate your support and it would be our pleasure to welcome you back in the future for another delightful experience.Best regards from Taipei.
The hotel is at a very convenient location and easy access to train and subway station. The hotel staff are nice and helpful.
CHE WANG
於 2023 年 12 月住了 3 晚
Amy Yu General Manager 於 2023年12月22日的回應
Dear CHE WANG, Thank you very much for staying at Palais de Chine Hotel.Your kind words and encouraging comments about our service are very motivating to us! Thank you for taking the time to share the experience. Your smiles and words have definitely made our jobs more meaningful. Please come back and visit us! We look forward to welcoming you again for another wonderful stay.Greetings from Taipei.
according chech in time is 3pm..i arrived early and leave the luggage.
the staff told me will help me pick up the luggage to the room and when i babk the room will be ready.
in fact, i use experdia and i book with my friend. but this hotel need to seperate check in and not all three not stay next to other.
the incrediable is when i back at 4pm....the room is not available.
and we need to change up and go to next restaurant that we already book.
no room no luggage...3 out of 1 room ready....and we wait the luggage pick up to room and the staff kerp holding my time also luggage......until i shout...why my luggage i need to pick by myself and the staff start to move the luggage into my room.
and 3 of the room same price? one is not same standard with other.
when we back to take rest and find the TV ,hairdryer ,bed light out of service.
i really no idea so expensive but provide so poor facilities and i forth and back to counter check in and check in.and the staff keep told me u already check in and i need to explain and explained the hotel no room so i keep chech in and check in. the counter only 2 ppl..why not mark a noted to let the team know so that the customer will ferl better snd save the time?
will nor recommend this hotel to others.
ka yee
於 2023 年 12 月住了 2 晚
Amy Yu General Manager 於 2023年12月27日的回應
Dear ka yee, Thank you very much for staying at Palais de Chine Hotel and thank you for your comments and feedback.We apologize for the inconvenience you experienced during the stay. Your comments have already been delivered to the relevant departments for further discussion. Thank you once again for your feedback and we hope to have a chance to welcome you back again!
Dear WeiChi , Thank you very much for staying at Palais de Chine Hotel and for your kind words of encouragements.Please come back and visit us! We look forward to welcoming you again for another wonderful stay.Greetings from Taipei.
10/10 優異
HUI JU
2023年12月3日
HUI JU
於 2023 年 11 月住了 2 晚
Amy Yu General Manager 於 2023年12月7日的回應
Dear HUI JU,Thank you sincerely for choosing to stay at Palais de Chine Hotel and for your generous compliments.We appreciate your support and it would be our pleasure to welcome you back in the future for another delightful experience.Best regards from Taipei.
The staff are very nice and helpful. The room is spacious, quiet and comfortable. I really like the bedding. The AI Bluetooth speaker is so fun and functional. I had a really good time there.
WAI
於 2023 年 11 月住了 2 晚
Amy Yu General Manager 於 2023年11月30日的回應
Dear WAI ,Thank you sincerely for choosing to stay at Palais de Chine Hotel and for your generous compliments.We appreciate your support and it would be our pleasure to welcome you back in the future for another delightful experience.Best regards from Taipei.
10/10 優異
chi shing
家人同遊
2023年11月25日
讚好:整潔度、職員與服務、設施服務和住宿狀況
完美
chi shing
於 2023 年 11 月住了 3 晚
Amy Yu General Manager 於 2023年11月28日的回應
Dear chi shing, Thank you very much for staying at Palais de Chine Hotel and for your kind words of encouragements.Please come back and visit us! We look forward to welcoming you again for another wonderful stay.Greetings from Taipei.
10/10 優異
Yun-fang
2023年11月21日
Yun-fang
於 2023 年 11 月住了 1 晚
Amy Yu General Manager 於 2023年11月28日的回應
Dear Yun-fang, Thank you very much for staying at Palais de Chine Hotel and for your kind words of encouragements.Please come back and visit us! We look forward to welcoming you again for another wonderful stay.Greetings from Taipei.
Dear Rachel, Thank you very much for staying at Palais de Chine Hotel and thank you for your comments and feedback.We apologize for the inconvenience you experienced during the stay. Your comments have already been delivered to the relevant departments for further discussion. Thank you once again for your feedback and we hope to have a chance to welcome you back again!
親愛的Mei Mei May 貴賓您好,謝謝您選擇蒞臨下榻君品酒店,並撥冗與我們分享入住體驗。如住宿期間有任何令您感受到不適之處備感抱歉,也謝謝您給予我們的回饋,讓君品酒店有機會做得更好,期望為來能有機會再為您服務。敬祝您一切順心!
10/10 優異
Wing Sze
伴侶同遊
2023年9月30日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Staff was really friendly, great location (right next to the train station) to travel to anywhere
Wing Sze
於 2023 年 9 月住了 1 晚
Amy Yu General Manager 於 2023年10月2日的回應
Dear Wing Sze , Thank you very much for staying at Palais de Chine Hotel.Your kind words and encouraging comments about our location and service are very motivating to us! Thank you for taking the time to share the experience. Your smiles and words have definitely made our jobs more meaningful. Please come back and visit us! We look forward to welcoming you again for another wonderful stay.Greetings from Taipei.
Dear HO YIN ,Thank you sincerely for choosing to stay at Palais de Chine Hotel and for your generous compliments.We appreciate your support and it would be our pleasure to welcome you back in the future for another delightful experience.Best regards from Taipei.
Location of the hotel & staff’s service are really good.
Wai Cheung
於 2023 年 9 月住了 3 晚
Amy Yu General Manager 於 2023年9月25日的回應
Dear Wai Cheung, Thank you very much for staying at Palais de Chine Hotel.Your kind words and encouraging comments about our location and service are very motivating to us! Thank you for taking the time to share the experience. Your smiles and words have definitely made our jobs more meaningful. Please come back and visit us! We look forward to welcoming you again for another wonderful stay.Greetings from Taipei.
The host is very friendly and helpful make my day so lovely. Have really good language liability. The only problem is the light in the room is too dark for if you need to work in the room is not comfortable. Meal is nice and worth it.
Min yu
於 2023 年 9 月住了 1 晚
Amy Yu General Manager 於 2023年9月23日的回應
Dear Min yu , Thank you very much for staying at Palais de Chine Hotel and thank you for your comments and feedback.We apologize for the inconvenience you experienced during the stay. Additional lighting can be provided at your disposal, please do let us know during your stay next time and we will be glad to assist you. Thank you once again for your feedback and we hope to welcome you again in the near future.