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关于惠灵顿探索酒店的点评

4 out of 5
惠灵顿探索酒店
Quest Wellington 33 Hunter St, Wellington

点评

8.4

很好

10 分 - 超赞。513 条好评，共有 1227 条点评" "
8 分 - 还可以。498 条好评，共有 1227 条点评" "
6 分 - 一般。146 条好评，共有 1227 条点评" "
4 分 - 很差。52 条好评，共有 1227 条点评" "
2 分 - 糟糕。18 条好评，共有 1227 条点评" "

8.8/10

清洁度

8.4/10

员工和服务

8.4/10

服务设施

7.8/10

住宿条件和设施

8.0/10

环保

点评

10/10 超赞

Anand

满意：清洁度、服务设施、住宿条件和设施
Excellent location, room was spaceous, equipped with fully functional utility gadgets, helpful staff at reception.
2024 年 4 月入住 3 晚

8/10 还可以

Deborah

与配偶出行
满意：清洁度、服务设施、住宿条件和设施
Excellent location. Close to shops, resturants, and tourist sights. If getting transport from airport state Qywst Wellington as we got dropped off to Quest Lampton.
2024 年 4 月入住 3 晚

8/10 还可以

Sahil

满意：住宿条件和设施
Very nice and comfy good staff ☺️☺️
2024 年 3 月入住 3 晚

8/10 还可以

Toni

2024 年 3 月入住 4 晚
The Quest Wellington Team 于 2024年03月28日 的回复
Dear Toni,Thank you for choosing to stay at Quest Wellington.We appreciate your positive feedback and hope to have you with us again in the near future.

8/10 还可以

Shane

满意：住宿条件和设施，清洁度
Easy to get to. Nice central location.
2024 年 3 月入住 1 晚
The Quest Wellington Team 于 2024年03月28日 的回复
Dear Shane,Thank you for choosing to stay at Quest Wellington.We appreciate your positive feedback on our location and hope to have you with us again in the near future.

6/10 一般

Kirstin

2024 年 3 月入住 5 晚

6/10 一般

DWAYNE

商务旅客
不满意：住宿条件和设施，清洁度
The location of the property is great. I was a little disappointed in how "dated" the place is though. e.g. the charger beside the bed is for an iPod (not iPhone) which hasn't been produced in 15 years. Not sure if I"ll be able to attache pictures. The place could have done with a cleaning. The fan in the bathroom was almost completly clogged with dust and lint, and room service often hadn't come by the time I got back from the office around 4:30pm. Fine for a place to sleep, but wouldn't want to spend much time there
2024 年 2 月入住 5 晚
Quest Wellington Team 于 2024年03月6日 的回复
Dear Dwayne,Thank you for sharing your thoughts on your recent stay. We apologise for any inconvenience you experienced during your stay. We're addressing the dated amenities and cleanliness issues promptly. Your insights are invaluable, and we look forward to the opportunity to provide you with an improved experience on your next visit.

8/10 还可以

Sarah

商务旅客
满意：清洁度、服务设施、住宿条件和设施
Location, was quiet and friendly staff
2024 年 2 月入住 3 晚
Quest Wellington Team 于 2024年03月7日 的回复
Dear Sarah,Thank you for your review,We appreciate your positive feedback and hope to have you with us again in the near future.

10/10 超赞

Dave

2024 年 2 月入住 1 晚
Quest Wellington Team 于 2024年03月22日 的回复
Dear Dave,Thank you for taking the time to rate us positively. We are pleased you enjoyed your stay and we hope we have an opportunity to welcome you back on your next visit to the capital.

10/10 超赞

Eva

满意：清洁度、服务设施、住宿条件和设施
Ich hab die Unterkunft sehr kurzfristig gebucht, es hast alles sehr gut geklappt. Auch der Preis war sehr gut.
2024 年 2 月入住 1 晚
Quest Wellington Team 于 2024年03月7日 的回复
Dear Eva,Thank you for your review,We appreciate your positive feedback and hope to have you with us again in the near future.

10/10 超赞

Fernanda da Silva

商务旅客
满意：清洁度、服务设施、住宿条件和设施
This is a great location if you have meetings in town. The staff are extremely helpful and I love the architectural style of the building. This is one of my favourite spots in Wellington.
2024 年 2 月入住 1 晚
Quest Wellington Team 于 2024年02月28日 的回复
Dear Fernanda,Thank you for your kind words! We're thrilled you find our location convenient and love the architectural style. Our team is always here to help. We hope we have an opportunity to welcome you back on your next visit to the capital.

8/10 还可以

Max

满意：清洁度
2024 年 2 月入住 1 晚
Quest Wellington Team 于 2024年02月23日 的回复
Dear Max,Thank you for taking the time to rate Quest Wellington. We hope we can welcome you back again soon.

8/10 还可以

Huihan

与家人及幼儿出行
满意：清洁度、服务设施、住宿条件和设施
Nice property with good location
2024 年 2 月入住 3 晚
Quest Wellington Team 于 2024年02月5日 的回复
Dear Huihan,Thank you for taking the time to rate us positively and for your feedback. We are pleased you enjoyed your stay and we hope to welcome you back on your next visit to the capital.

6/10 一般

Mike & Karen

与家人出行
满意：服务设施
The apartment was cleaned, but not deep clean. The seals at the bottom of the shower needed replacing and the vent in the bathroom needed cleaning. It didn't feel dirty, they had just missed deep cleaning certain areas. Some of the furniture was in need of refurbishment. Not a big job, but something that had not been addressed. There had obviously been a problem with the heater and there were black marks up the wall which hadn't been cleaned off properly. Otherwise, it had everything we needed, including washing machine and tumble dryer. It looked like the owners were in the process of refurbishing and were working on the infrastructure. The receptionists were polite and helpful. The apartments are right on Lambton Quay, so easy access to shopping, tourist sites and bus routes. The Quest felt secure and safe.
2024 年 1 月入住 2 晚
Quest Wellington Team 于 2024年02月5日 的回复
Dear Mike and Karen,Thank you for your review of Quest Wellington, your feedback and insights are much appreciated and help us to focus on what is important to our guests.Whilst you appreciated our convenient location and helpful staff, we are sorry for the shortfalls you experienced. We will pass this feedback on to our maintenance team who will investigate further.We hope we have an opportunity to welcome you back on your next visit to the capital.

8/10 还可以

Selena

与配偶出行
满意：清洁度、服务设施、住宿条件和设施
Spacious, lovely staff, comfortable bed!
2024 年 2 月入住 2 晚
Quest Wellington team 于 2024年02月5日 的回复
Dear Selena,Thanks for your great comments, it's lovely to hear you enjoyed your time with us and our amazing team ensured a smooth stay! We hope you are able to visit again soon.

8/10 还可以

Reinhart

商务旅客
满意：住宿条件和设施，清洁度
lots of space
2024 年 2 月入住 1 晚
The Quest Wellington Team 于 2024年02月3日 的回复
Dear Reinhart,Thank you for choosing to stay at Quest Wellington. We appreciate your positive feedback and hope to have you with us again in the near future.

10/10 超赞

Isaac

与配偶出行
满意：清洁度、服务设施、住宿条件和设施
Large tidy room for an affordable price. Friendly staff
2024 年 1 月入住 1 晚
The Quest Wellington Team 于 2024年02月3日 的回复
Dear Isaac,Thank you for choosing to stay at Quest Wellington.We appreciate your positive feedback on our service and facilities and hope to have you with us again in the near future.

6/10 一般

Tracy

团体旅客
满意：服务设施，清洁度
The rooms were nice, there was a washer and dryer which was great. Nice location, easy to walk to a lot of places inc!uding the ferry terminal. Unfortunately there is no air conditioning and the street noise is VERY loud.
2024 年 1 月入住 1 晚
Quest Wellington Team 于 2024年01月26日 的回复
Dear Tracy,Thank you for taking the time to rate us and share your feedback. We are pleased you enjoyed our central location and the laundry facilities. We apologise for the shortfalls you experienced and will pass your feedback on to management.

6/10 一般

Greg

与配偶出行
满意：服务设施，清洁度
The shop across the road from our apartment had four workers replacing the store front and using a metal grinder until after 1am. We had to call noise control who only came by 2am when we were able to sleep. We had to get up at 6am to catch our train. The staff member should check for noise when they leave the hotel at 8pm each night. The workers were seen leaving the shop as we exited at the hotel at 6.45am. Please lay a complaint with Wellington council as this would be a breach of by-laws. It was the shop adjacent to RYIOS adidas shop.
2024 年 1 月入住 1 晚
Quest Wellington Team 于 2024年01月26日 的回复
Dear Greg,Thank you for taking the time to rate us and share your feedback. We apologise for the shortfalls you experienced and will pass this feedback on to management.

8/10 还可以

david

No air con, furniture looking tired
2024 年 1 月入住 1 晚
The Quest Wellington Team 于 2024年01月25日 的回复
Dear David,Thank you for your review of Quest Wellington, your feedback and insights are much appreciated and help us to focus on what is important to our guests. We hope we have an opportunity to welcome you back on your next visit to the capital.

8/10 还可以

Donna

满意：住宿条件和设施，清洁度
2024 年 1 月入住 2 晚
Quest Wellington Team 于 2024年01月17日 的回复
Dear Donna,Thank you for choosing to stay at Quest Wellington. We appreciate your positive feedback and hope to have you with us again in the near future.

4/10 很差

Haraish Kumar

与配偶出行
满意：服务设施
不满意：住宿条件和设施
We arrived at the property just after midnight and when we arrived, it was hard to check in as no one was answering the phone for 10 minutes. Then there was no water on arrival but we found a note that there was a leak outside on the street, which was getting repaired , which is understandable but in the morning to our surprise there was no hot water so we ended up with the cold shower. beside that all the furniture was looking very tired and well overdue for replacement. So the Quest needs a good refurbishment.
2024 年 1 月入住 1 晚
Quest Wellington Team 于 2024年01月15日 的回复
Dear Haraish, Thank you for sharing your recent experience. We sincerely apologize for the inconvenience during check-in and the unexpected water supply issues, which were beyond our control. We appreciate your understanding. We value your input and hope for the opportunity to welcome you back for an improved stay in the future.

10/10 超赞

Rosie

满意：清洁度、服务设施、住宿条件和设施
2024 年 1 月入住 2 晚
Quest Wellington 于 2024年01月15日 的回复
Dear Rosie,Thank you for your kind review,We appreciate your positive feedback and hope to have you with us again in the near future.

10/10 超赞

Haraish Kumar

与配偶出行
满意：清洁度、服务设施、住宿条件和设施
Very conveniently located, neat and tidy and I am staying there again tomorrow night. Thanks,
2024 年 1 月入住 1 晚
Quest Wellington Team 于 2024年01月13日 的回复
Dear Haraish,Thanks for your great comments, it's lovely to hear you enjoyed your time with us. We hope you are able to visit again soon

10/10 超赞

Peter

与家人出行
满意：住宿条件和设施，清洁度
Staff were excellent. Nothing was too much trouble.
2024 年 1 月入住 2 晚
Quest Wellington Team 于 2024年01月13日 的回复
Dear Peter,Thanks for your great comments, it's lovely to hear you enjoyed your time with us and our amazing team ensured a smooth stay!. We hope you are able to visit again soon

10/10 超赞

Robert

满意：住宿条件和设施，清洁度
2024 年 1 月入住 1 晚
Quest Wellington Team 于 2024年01月13日 的回复
Dear Robert.Thank you for taking the time to rate us positively. We hope we have an opportunity to welcome you back on your next visit to the capital.

10/10 超赞

Kayne

满意：住宿条件和设施，清洁度
2024 年 1 月入住 2 晚
Quest Wellington Team 于 2024年01月13日 的回复
Dear Kayne,Thank you for taking the time to rate us positively. We hope we have an opportunity to welcome you back on your next visit to the capital.

8/10 还可以

James

满意：住宿条件和设施，清洁度
2024 年 1 月入住 3 晚
Quest Wellington Team 于 2024年01月13日 的回复
Dear James,Thank you for taking the time to rate us positively. We hope we have an opportunity to welcome you back on your next visit to the capital.

10/10 超赞

Ise

满意：住宿条件和设施，清洁度
2024 年 1 月入住 1 晚
Quest Wellington Team 于 2024年01月13日 的回复
Dear Ise,Thank you for taking the time to rate us positively. We hope we have an opportunity to welcome you back on your next visit to the capital.

8/10 还可以

Wendy

与配偶出行
Very spacious apartment right in the centre of town, and very affordable. Appeared to be inaccessible for wheelchair.
2024 年 1 月入住 3 晚
Quest Wellington team 于 2024年01月13日 的回复
Dear Wendy,Thank you for taking the time to rate us and share your feedback. We're really pleased to see that you liked our location. We hope we have an opportunity to welcome you back on your next visit to the capital.

4/10 很差

Sybille

与配偶出行
满意：服务设施
Late check in didn’t work. We were lucky that another guest arrived shortly after and he met us in.
2023 年 12 月入住 1 晚
Quest Wellington Team 于 2024年01月17日 的回复
Dear Sybille,We sincerely apologize for the inconvenience you experienced with the late check-in. Your feedback is valuable, and we'll be reviewing our procedures to prevent such issues in the future. Thank you for bringing it to our attention, and we appreciate your understanding.

10/10 超赞

Kerry

满意：客房舒适度，清洁度
2023 年 12 月入住 3 晚
Quest Wellington Team 于 2024年01月8日 的回复
Dear Kerry,Thank you for choosing to stay at Quest Wellington.We appreciate your positive feedback and hope to have you with us again in the near future.

8/10 还可以

Elspeth

与配偶出行
满意：服务设施，清洁度
Excellent value when we booked. Dated property but clean and superb cbd location.
2023 年 12 月入住 1 晚
Quest Wellington Team 于 2024年01月8日 的回复
Dear Elspeth,Thank you for taking the time to rate us positively and for your feedback. We appreciate your positive feedback and hope to have you with us again in the near future.

10/10 超赞

Fiona

与配偶出行
满意：住宿条件和设施，清洁度
Spacious and clean and central
2023 年 12 月入住 1 晚
Quest Wellington Team 于 2023年12月21日 的回复
Dear Fiona,Thank you for your kind review,We appreciate your positive feedback on our cleanliness and location and hope to have you with us again in the near future.

8/10 还可以

jacques

2023 年 10 月入住 1 晚
Quest Wellington team 于 2023年12月13日 的回复
Dear Jacques,Thank you for taking the time to rate us. We hope we have an opportunity to welcome you back on your next visit to the capital.

10/10 超赞

Nishaka

2023 年 12 月入住 1 晚
Quest Wellington team 于 2023年12月13日 的回复
Dear Nishaka,Thank you for taking the time to rate us positively. We hope we have an opportunity to welcome you back on your next visit to the capital.

10/10 超赞

Peter

满意：清洁度、服务设施、住宿条件和设施
2023 年 12 月入住 1 晚
Quest Wellington team 于 2023年12月13日 的回复
Dear Peter,Thank you for taking the time to rate us positively. We hope we have an opportunity to welcome you back on your next visit to the capital.

10/10 超赞

Dara

2023 年 11 月入住 2 晚
Quest Wellington team 于 2023年12月13日 的回复
Dear Dara,Thank you for taking the time to rate us positively. We hope we have an opportunity to welcome you back on your next visit to the capital.

6/10 一般

Amaria

与配偶出行
Property is old and a bit run down. Noisey street. Not double glazed. Uncomfortable couch, old TV, no chrome cast option. Like that it had washer & dryer, good size closet. Bathroom cupboards swelled up grom moisture, heated towel rail not wired in. Shower really noisey and not flowing well, heavy doors slam and noisey. Extractor fan needs cleaning. Close to transport, csfes, supermarket, shops, office building
2023 年 11 月入住 2 晚
Quest Wellington team 于 2023年12月13日 的回复
Dear Amaria,Thank you for taking the time to review Quest Wellington. We are sorry to hear about these shortfalls you experienced during your stay. We will be passing this feedback along to our maintenance team so that these issues can be addressed. We appreciate your feedback

6/10 一般

Douglas

与配偶出行
Housekeeping below par. You would expect to have your room attended to prior to 3.30/4.30pm daily. Rationed to 4 satchels of coffee per day.
2023 年 11 月入住 6 晚
Quest Wellington team 于 2023年12月13日 的回复
Dear Douglas,Thank you for taking the time to review Quest Wellington. We are sorry to hear about these shortfalls you experienced during your stay. We will be passing this feedback along to our housekeeping team so that these issues can be addressed. We appreciate your feedback

8/10 还可以

Pattie

满意：服务设施，清洁度
不满意：住宿条件和设施
Centrally located Quest on Hunter. Spacious, quiet rooms. Aspects of kitchen cabinetry and bathroom tiling tired/in need of refurbishment but good to have affordable, centrally located hotel rooms available midweek. Fantastic front office staff. I would definitely stay again
2023 年 11 月入住 2 晚
Quest Wellington Team 于 2023年11月28日 的回复
Dear Pattie,Thank you for taking the time to rate us and share your feedback.It's really nice to see that we met all the needs for your stay. Great to read that you liked our central location, and that our team were helpful.We look forward to welcoming you back for your next stay.

10/10 超赞

Stephane

满意：清洁度、服务设施、住宿条件和设施
Great value!
2023 年 11 月入住 1 晚
Quest Wellington team 于 2023年11月28日 的回复
Dear Stephane, Thank you for your kind review,We appreciate your positive feedback and hope to have you with us again in the near future.

8/10 还可以

Rudolf van

与配偶出行
Room was ok but getting a bit tired. The chair and sofa are well past their use by date. Some wall and ceiling repairs were rather not professionally done. Otherwise things were fine.
2023 年 11 月入住 3 晚
Quest Wellington Team 于 2023年11月27日 的回复
Dear Rudolf,Thank you for your review of Quest Wellington, your feedback and insights are much appreciated and help us to focus on what is important to our guests.We are taking steps to address the points you have brought up.We hope we have an opportunity to welcome you back on your next visit to the capital.Regards

10/10 超赞

John

满意：清洁度、服务设施、住宿条件和设施
Very well managed great service by all the staff
2023 年 11 月入住 1 晚
Quest Wellington Team 于 2023年11月27日 的回复
Dear John, Thank you for your kind review. We appreciate your positive feedback on our service and hope to have you with us again in the near future.Regards

8/10 还可以

James

商务旅客
满意：清洁度、服务设施、住宿条件和设施
Friendly staff, great location, roomy
2023 年 11 月入住 1 晚
Quest Wellington Team 于 2023年11月22日 的回复
Dear James,Thanks for your great comments, it's lovely to hear you enjoyed your time with us and our amazing team ensured a smooth stay! We hope you are able to visit again soon. Best wishes

10/10 超赞

Robert

与配偶出行
满意：清洁度、服务设施、住宿条件和设施
Amazing space. Great staff. Clean with options for both cooking in suite and eating out. Great shower pressure.
2023 年 11 月入住 3 晚
Quest Wellington Team 于 2023年11月22日 的回复
Dear Robert,Thanks for your great comments, it's lovely to hear you enjoyed your time with us and our amazing team ensured a smooth stay! We hope you are able to visit again soon. Best wishes

8/10 还可以

Andrew

与配偶出行
满意：清洁度、服务设施、住宿条件和设施
Great location close to Willis Lane food court. Like the hertitage feel of the room and building. Im probably not the only lazy person who would prefer the tv to be viewable from the bed...
2023 年 11 月入住 1 晚
Quest Wellington Team 于 2023年11月17日 的回复
Dear Andrew,Thank you for taking the time to review Quest Wellington. We are so pleased that you enjoyed our central location and we hope to welcome you back on your next trip to the capital.

10/10 超赞

PATRICIA

商务旅客
满意：客房舒适度，清洁度
2023 年 11 月入住 2 晚
Quest Wellington 于 2023年11月13日 的回复
Dear Patricia,Thank you for your great rating. We hope we can welcome you back on your next trip to Wellington.

8/10 还可以

Helen

满意：住宿条件和设施，清洁度
2023 年 11 月入住 1 晚
Quest Wellington 于 2023年11月13日 的回复
Dear Helen,Thank you for taking the time to rate Quest Wellington. We hope we can welcome you back on your next trip to Wellington.

10/10 超赞

Natasha

2023 年 11 月入住 1 晚
Quest Wellington Team 于 2023年12月5日 的回复
Dear Natasha,Thank you for your kind review.We appreciate your positive feedback and hope to have you with us again in the near future.