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关于艾斯特拉达酒店及酒馆的点评

3.5 out of 5
艾斯特拉达酒店及酒馆
Calle Arsenal, Granada

点评

9.2

非常棒

10 分 - 超赞。41 条好评，共有 55 条点评" "
8 分 - 还可以。9 条好评，共有 55 条点评" "
6 分 - 一般。2 条好评，共有 55 条点评" "
4 分 - 很差。1 条好评，共有 55 条点评" "
2 分 - 糟糕。2 条好评，共有 55 条点评" "

9.4/10

清洁度

9.6/10

员工和服务

9.6/10

服务设施

9.4/10

住宿条件和设施

9.2/10

环保

点评

8/10 还可以

Jaimie

满意：清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 4 晚
Hotel Estrada 于 2024年04月16日 的回复
Hello Ms. Jamie!We are waiting for you again!Greetings

10/10 超赞

Robin

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Gorgeous colonial building with charming rooms that balance the colonial look with ultramodern bathrooms. Breakfasts were excellent. It was the nicest hotel in its price range I’ve stayed at in Central America.
2024 年 2 月入住 4 晚
Estrada Hotel & Bistro 于 2024年02月14日 的回复
Hello Robin, Thank you so much for your wonderful comments. It is great to hear you enjoyed your stay so much, even compared to all of Central America. Hope to see you again soon! Best regards

10/10 超赞

Jenae

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
This was our second stay at this hotel. Staying last year for a night, we knew this is where we wanted to stay this year when we were in Granda for 4 days. (in fact it was the request of our kids as the spacious room made an impression on them too) It was so convenient ... close to the choc museum, great food options and historical sites. It's a short walk to the busy (and LOUD) walking street. I liked being far enough away to not be bothered late into the night, but we could easily reach these businesses for for and shopping. We walked nearly everywhere, but taxis are easy to access here too. The hotel staff was just as kind and welcoming as our first visit. Breakfast is wonderful - simple and just perfect for the start of a busy day. We also ended up eating at the onsite restaurant 3 times aside from breakfast as the food was excellent and very reasonably priced. Beds are firm with clean and soft linens. HOT water (not always something you get in the area) and a solid AC system that works even while you are out so you arrive back to a cool room. we plan to return yet again on our next visit!
2024 年 1 月入住 3 晚
Estrada Hotel & Bistro 于 2024年01月19日 的回复
Hello Jenae,Thank you so much for your comments. We are glad to hear you had such a great stay again and you were able to do everything in the city so easily with your kids. We'd love to have you again anytime you are back in Granada.Best regards

8/10 还可以

Anabel

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
We liked all except the menu prices
2023 年 12 月入住 1 晚
Estrada Hotel & Bistro 于 2024年02月14日 的回复
Hello Anabel, Thank you for your comments. We are glad you enjoyed everything. Our menu prices are similar to most restaurants in the city of similar quality. Hope to see you again soon! Best regards

2/10 糟糕

Leonardo A G

2023 年 12 月入住 1 晚

10/10 超赞

Herman

2023 年 12 月入住 2 晚
Estrada Hotel & Bistro 于 2024年01月19日 的回复
Hi Herman, Thank you for excellent rating. We hope to see you again in Nicaragua.

8/10 还可以

Stephanie

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice hotel, amazing staff
The hotel itself is quite nice, with a lovely courtyard area. Rooms are modern and clean, though mine was a little musty. Excellent location. The real selling point is the kindness of the staff who went out of their way to help me when I fell ill during my visit. Would stay again.
2023 年 12 月入住 4 晚
Hotel Estrada 于 2023年12月14日 的回复
Hi Stephanie,Thanks for your comments. We are very happy that you had a nice stay at our establishment and glad to see that you are willing to come back. Of course, we are a bit surprised that your excellent comments don’t quite match with the ‘good’ rating score you gave us. We all hope you feel completely recovered by now.Best regards from the whole Estrada Hotel & Bistro team.

10/10 超赞

Darragh

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
What a great little hotel, right in the heart of the city. Skarlet and Christopher were a highlight and so helpful. Rooms are tastefully designed and breakfast was a great start to the day.
Estrada Hotel & Bistro 于 2023年12月11日 的回复
Hi Darragh, Thank you for your comments. It was a pleasure to have you. We hope to see you again soon.

10/10 超赞

Ruth

满意：清洁度、员工和服务、住宿条件和设施
2023 年 12 月入住 1 晚
Hotel Estrada 于 2023年12月14日 的回复
Hi Ruth, Thank you for excellent rating. We hope to see you again in Nicaragua.

10/10 超赞

Darin

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Grenada Gem / Amazing Service
We enjoyed Hotel Estrada. The service was amazing, particularly Christopher who served us breakfast in their beautiful courtyard and arranged tours and transportation. It was a lovely hotel and was centrally located.
2023 年 11 月入住 3 晚
Hotel Estrada 于 2023年12月1日 的回复
Thank you so much.It was a pleasure to have you at the Estrada hotel. We are at your service for the next time you come to Nicaragua.Hotel Estrada team

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great room and excellent staff in a very central location. Highly recommended!!
2023 年 10 月入住 2 晚
Hotel Estrada 于 2023年11月24日 的回复
Gracias por su comentario. Esperamos regrese pronto :)

10/10 超赞

Gaëlle

2023 年 8 月入住 2 晚

10/10 超赞

Barbara

与家人出行
Overall wonderful experience staying here. The staff was friendly and helpful. We felt well taken care of and safe. Breakfast was delicious and a plus!
2023 年 6 月入住 1 晚
Hotel Estrada 于 2023年06月22日 的回复
Thank you Barbara for your comments. We are glad you had a wonderful experience at our hotel. Hope to see you again!

10/10 超赞

Curtis

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
The Estrada Hotel was by far the BEST we stayed at in Nicaragua. Clean, comfortable, beautiful hotel and the staff was AMAZING! Every single one of them was friendly and went above and beyond to be helpful. We especially appreciated Skarlet. She was friendly and quick to help with directions, laundry, whatever we needed. The restaurant serves very yummy food and again the staff went above and beyond. The location is fabulous! Close to and walkable to everything. We had to cut our trip to Ometepe short and came back to Granada unexpectedly we tried to book at the Estrada again, but it was full. We booked somewhere else and it definitely did not compare. The Estrada will be our go to for any future trips. Don't hesitate to book with them, you will not be disappointed!
Hotel Estrada 于 2023年06月13日 的回复
Thank you Curtis for taking the time to post your comments. We appreciate it. Of course we look forward to seeing you again on future trips! Best regards from all of the Hotel Estrada team.

10/10 超赞

Alejandra

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful property in walking distance to all attractions in Granada. The included breakfast was delicious and the girls at the front were so sweet and accommodating. Out of the 4 hotels we stayed at in Nicaragua this one was by far the nicest one
2023 年 4 月入住 1 晚
Hotel Estrada 于 2023年04月11日 的回复
Hi Alejandra, Thank you so much for taking the time to share your comments. We are glad you enjoyed your experience in our hotel as well as our beautiful city and country! We hope to see you again soon.

10/10 超赞

Gregory，Jacksonville

与配偶出行, 团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
A block and a half off of the central park. Great location, far enough to be quiet and yet gives walking access to all the restaurants and attractions in the downtown area.
2023 年 4 月入住 2 晚
Hotel Estrada 于 2023年04月10日 的回复
Hi Gregory, Thank you for your comments! We are glad you enjoyed our hotel and the beautiful city of Granada!

8/10 还可以

Kathryn

满意：员工和服务、服务设施、住宿条件和设施
2023 年 3 月入住 4 晚

10/10 超赞

Mel

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Hermoso hotel estilo colonial con jardin, restaurante, cuartos amplios, limpios y cómodos. Aire condicionado, abanico, muy seguro. Cerca del centro y la calzada pero a buena distancia para descansar sin el ruido de la noche. Desayuno delicioso, personal muy amable. Altamente recomendado.
2023 年 3 月入住 4 晚
Hotel Estrada 于 2023年04月3日 的回复
Hola Mel, Gracias por sus comentarios. Nos alegra saber que haya disfrutado su experiencia en nuestro hotel. Esperemos verle de nuevo pronto! Saludos

10/10 超赞

Paul

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
beautiful; great food for dinner and breakfast!
2023 年 2 月入住 1 晚
Hotel Estrada 于 2023年04月3日 的回复
Thank you Paul for your comments. It’s great to hear you enjoyed our hotel. We hope to see you again soon!

10/10 超赞

Carme

2023 年 1 月入住 2 晚

10/10 超赞

stephane

满意：清洁度、员工和服务、服务设施、住宿条件和设施
This hotel is really nice and resonantly priced!
Hotel Estrada 于 2023年04月3日 的回复
Thank you Stephane for your comments. We hope to see you again soon!

10/10 超赞

Jenae

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
We stayed here between destinations and hadn’t intended to make it a destination itself but now we wish we had stayed longer. The hotel staff were friendly, accommodating and welcoming. The facility itself was a gorgeous and balanced update maintaining much of the original feel to this historic building while bringing a modern comfort. Easy to walk to food or enjoy the food onsite. Near a walking street with nightlife, restraints and shopping. Onsite breakfast was tasty and the atmosphere relaxing as we sat in the courtyard surrounded by tropical Plants. Highly recommend this spot and specifically the “loft” room! Worked great for our family of 4.
2022 年 11 月入住 1 晚
Hotel Estrada 于 2023年04月3日 的回复
Thank you Jenae for your wonderful comments. We are so glad to hear you enjoyed your experience at our hotel. We hope to see you again soon!

10/10 超赞

Joanne

满意：员工和服务、服务设施、住宿条件和设施
This property exceeded our expectations. The property is tranquil and has the best Colonial Spanish vibe. The staff were kind, welcoming and so helpful and the bistro food was incredible. The airline lost my luggage which left me with the clothes on my back and without my medications. Staff arranged for a doctor to visit me, write a prescription which was then called into the Pharmacy and delivered 30 minutes later. We loved this hotel so much we didn’t want to leave. Truly, if considering a stay in Granada you should make this hotel your first consideration it is relaxed and beautiful and just 3-5 minutes walk to the center of Granada. If I return to Granada I will stay here. The rates are exceptional for room and included breakfast. Also this property deserves more than the rating of 3.5. For all it provided us both in experience and service it truly deserves a 5.
2022 年 10 月入住 4 晚

10/10 超赞

Miguel D

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
El personal muy amable el servicio excelente y las instalaciones agradables,definitivamente volveremos mi hijo lo calificó como su favorito. Scarlet es muy amable y profesional para tratar con público el sr. Fernando muy atento siempre pendiente a lo que necesitamos sin duda se los recomiendo
2022 年 8 月入住 2 晚

10/10 超赞

Kurt

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Optimale Lage und gutes Restaurant
2022 年 2 月入住 1 晚

10/10 超赞

James

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Wonderful romantic hotel
Wonderful hotel with great service and ideal location - the garden and restaurant is very romantic and my wife loved the bathroom with jacuzzi hot tub - we will definitely stay next time in Granada!
2022 年 1 月入住 3 晚

10/10 超赞

Christopher

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Absolutely the right place to stay in Granada!
Oh wow! This place is amazing! We've travelled all over the world and I think this is the nicest place we've stayed so far. The room was ridiculous (in a good way), staff was wonderful, breakfast super tasty, and it's in the heart of Granada, making it easy and fun to discover the city. If you have the chance, we highly recommend you check this glorious hotel out.
2021 年 9 月入住 2 晚

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great lodging in a great location in Granada
Wonderful boutique hotel in a beautifully restored colonial home, located about 1-2 blocks away from the main plaza and the main street for nightlife in Granada...close enough for convenience, but far enough away to be quiet and peaceful. Good service, and delicious food in the on-site bistro, and also within 1 block of other good restaurants. Beautiful interior courtyard for a very relaxing breakfast. The most comfortable beds in Granada. Highly recommended.
2021 年 5 月入住 1 晚
Great... 于 2021年05月24日 的回复
Thank you very much for such a nice comment, we are glad you liked it. We wait for you again!

10/10 超赞

Roberto

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Amazing service,nice and friendly personnel.Great food.Good Location.
2021 年 5 月入住 1 晚
Wonderful 于 2021年05月24日 的回复
We are very glad you liked it. We wait for you again.

10/10 超赞

maria

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
vacaciones
Muy bonito y buen servicio
2020 年 8 月入住 1 晚
Sra. María Aguilar 于 2020年08月20日 的回复
Gracias Sra. Aguilar! Nos alegra mucho que se sintieran a gusto. Los esperamos nuevamente!

10/10 超赞

Michelle，Washington DC

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Wonderful spot near city center
Could not say enough good about this hotel, we really enjoyed our stay. Staff was friendly and made us feel at home. The food was excellent, especially eating lunch or dinner in the bistro. Will definitely stay here again next trip!
2018 年 2 月入住 2 晚

6/10 一般

真实旅客

满意：住宿条件和设施，清洁度
不满意：客房舒适度
You Don't Always Get What You Request
Not sure who is at fault, but my wife and I chose this hotel over other options because a kind sized bed was available. I reserved and paid for a king bed on Expedia. However, when we arrived we waited more than 2 hours to the official check-in time only to discover no room with king beds were available. We were assigned a room with two smaller beds that resulted in a less than comfortable night. Had I known that king beds were not available, I would have chosen a different hotel. In good faith, we could not recommend this hotel to others if guests expect to get what they request.
2018 年 2 月入住 1 晚

4/10 很差

cyndi，vancouver

不满意：住宿条件和设施
Modern designed hotel in the core of granada
We arrived at the hotel and we're given a room that did not have any windows that opened, which included a patio door which was advertised in the listing. We started to notice a odour within the first hour or so, it smelled like paint or varnish. Furthermore, the bathroom had no door or drapes. We could also hear the occupants upstairs moving there chairs around and walking which was quite loud. Hotel staff tried to open the patio door but could not then we asked for another room as the smell was strong and we had no way of airing the room out. When I asked the staff if she could smell anything she said no. We we moved to a room next door which was nicer, it had a bathroom door, and was two levels, bedroom upstairs and living room downstairs. There was no smell in the room and we could access the patio. The first night was fine but on our second and third night we were woken up to the squeaking of a mouse. We complained the second night and staff said that it was due to us opening the patio door as they never had this issue before. Also, on the third night it rained and I had water leaking on me on the bed, thankfully the rain didn't last as I was so tired from not being able to sleep due to the mouse. Due to the mouse I was ver disappointed with this hotel as I felt that I was not taken seriously and that they could have done more. We stayed at three other hotels in Nicaragua and paid less money none of them had mice. One positive aspect of the hotel was there bistro.
2018 年 2 月入住 3 晚

8/10 还可以

真实旅客

满意：清洁度、员工和服务、客房舒适度
Would return for a great room!
Great place with big and comfortable rooms. Great staff too. It was a shame the WiFi wasn’t working when we arrived. Took s day to get the router reset but what can you expect in a third world country? We made do. I would recommend the hotel try to keep maintenance workers and construction updates to periods of time without guests or after 9am. The bathroom was also big with a great rain shower. Give this place a try. You won’t regret it.
2017 年 10 月入住 3 晚

2/10 糟糕

真实旅客

不满意：清洁度、员工和服务、客房舒适度
Disappointed
It's not safe to park the car outside the hotel. Room was smelly and bed uncomfortable
2017 年 8 月入住 1 晚

10/10 超赞

Rami

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Highly recommended
Very nice hotel. Super clean. Authentic. Great location. Very friendly staff.

10/10 超赞

Adam，San Francisco, CA

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great place with friendly, helpful staff
Had a great time here--place has a nice courtyard to hang out, facilities were quiet and clean. Staff was very helpful in setting up transportation from Managua, and providing recommendations for nearby places. Good variety of breakfast choices were included, which was a great start to our day.

10/10 超赞

Melissa，Oklahoma

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Beautiful hotel with perfect location
This is a beautiful property. The rooms are great. The grounds are beautiful. It's located within walking distance of everything. Great food. Great staff.

10/10 超赞

OLIVIER，paris

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
best place in Granada center
Nous sommes ravis d'avoir séjourné 4 nuits dans cet hôtel.Nous avons pris directement un taxi de l'aéroport de Managua pour aller à cet hôtel ce que nous conseillons aux touristes concernés.

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施
Nice hotel near center of city.
It is an excellent safe place for tourist. The only thing I would improve is on the parking area which is five blocks away.

8/10 还可以

Sven，Hong Kong

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Gute Lage und Service
Ich war nur eine Nacht in Granada und dieses Hotel ist sehr zu empfehlen. Perfekt gelegen und der Service ist sehr zuvorkommend. Das Essen im Bistro ist auch empfehlenswert.

8/10 还可以

Chris，Vancouver, BC

满意：清洁度、员工和服务、客房舒适度
Colonial boutique hotel near Central Park
This is a nice hotel in the the centre of Granada. Unfortunately, in Granada they've torn up multiple streets at the same time for new sewer works and during our stay this meant a large dirt pile blocking the street just up from the hotel. Overall, the room was comfortable and attractively decorated. Only minus was the shower, which had a rain shower head that leaked and was mounted so high that it resulted in the bathroom floor getting wet every time we used it.. The included a la carte breakfasts were very good.

10/10 超赞

Wilson，Colombia

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Hotel Estrada
I really like Hotel Estrada. It was very nice. The rooms were amazing, specially the suit. The staff was very professional and helpful. The breakfasts and the restaurant were very good. The location was perfect. The hotel was near everything but at the same time, it was away from the noise and the crowds.the hotel was very well kept and it was very clean. I really liked this hotel.

10/10 超赞

mark，cumberland, maryland

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
great boutique hotel
beautiful little boutique hotel a few blocks from the cathedral with a great restaurant. we stayed in 2 different rooms both of which were spacious and tastefully done. the staff was great, very personable and attentive.

10/10 超赞

Ellen，phila., pa

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Lovely boutique hotel-well located, friendly staff
The location is a bit off the central square and, therefore, quieter. The staff are delightful-friendly and helpful at all times without being obtrusive or obsequious. Breakfast is varied, plentiful and delicious and you can't beat the garden setting for a lovely, peaceful way to start the day. Our bed was spotless, firm, and comfortable. We enjoyed our dinners here as well-what a treat to step out of your room and enjoy well prepared, sophisticated cuisine. We especially enjoyed the red snapper and the lamb chops. This hotel is a real find!

8/10 还可以

michele

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

10/10 超赞

Botts，Costa Rica

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Don't look anywhere else
Had never been to Granada before and I wanted to book via Expedia. Everything was top notch- room super comfortable and roomy, nice breakfast, once dinner - very nice bar, and the staff could not have been friendlier and more helpful.