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Reviews of Hotel Green Park Madama Spa & Wellness

4 out of 5
Hotel Green Park Madama Spa & Wellness
Strada Colle Rosa snc, Castel Madama, RM

Reviews

8.6

Excellent

Rating 10 - Excellent. 19 out of 51 reviews" "
Rating 8 - Good. 26 out of 51 reviews" "
Rating 6 - Okay. 6 out of 51 reviews" "
Rating 4 - Poor. 0 out of 51 reviews" "
Rating 2 - Terrible. 0 out of 51 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2019
Response from Lorenzo - Guest Relations Agent on 2 Aug 2019
Dear Guest, Thank you very much for your review! We hope to see you soon at Green Park Madama.

10/10 Excellent

Elaine, Rochester, NY

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Set in the hills outside Tivoli. Woke to bird song off our tree top patio. Shower and bathroom are excellent. The bed is fine- the room is a little on the small side with a lack of outlets for charging devices.
Stayed 1 night in May 2019
Response from Lorenzo - Guest Relations Agent on 17 Jun 2019
Dear Elaine, Thank you very much for your review! We're glad you enjoyed our position and rooms - we're taking note about your comment about the comfort, to improve our guests' experience. We hope to see you soon.

8/10 Good

Clifford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018
Response from Lorenzo - Guest Relations Agent on 7 Dec 2018
Dear Clifford, Thank you very much for reviewing our hotel. We hope to see you soon! Have a nice day.

10/10 Excellent

Mei Fung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel surrounded by greens
I like the hotel. It is located in a forest but easily accessed.
Stayed 1 night in Jun 2018
Response from Lorenzo on 4 Nov 2018
Dear Guest, Thank you very much for your review about our Hotel. We're glad you enjoyed your stay at Green Park Madama! Comments like yours are the best reward for our effort. We hope to see you soon - All our staff wishes you a nice day. Lorenzo Guest Relation Agent

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place
Excellent service,great location and very good breakfast.
Stayed 1 night in Jun 2018
Response from Lorenzo on 4 Nov 2018
Dear Guest, Thank you very much for your review about our Hotel. We're glad you enjoyed your stay at Green Park Madama! Comments like yours are the best reward for our effort. Thank you also for your kind words about our Staff, our Location and our Breakfast. We hope to see you soon - All our staff wishes you a nice day. Lorenzo Guest Relation Agent

10/10 Excellent

Phil, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic staff, excellent location, will be even better when new spa opens. Only slight downside is poor road up to hotel, otherwise brilliant and fantastic value for money with great breakfast.
Stayed 1 night in May 2018
Response from S.A on 30 May 2018
Dear Guest, thank you very much for your comment. This is the best reward for our daily work. I will forward your appreciation to all our staff. Kind regards Stefano Alessandri Hotel Manager

6/10 Okay

Mark, Glasgow

Liked: Cleanliness, staff & service
Stopover hotel
We used this hotel as an overnight stopover, late flight into Rome and heading to Pescara. Check in was very quick, as was checking out. All done with a smile. We had a beer in the small bar after check in. Not very welcoming bar, so we went upstairs to bed straight after that one. The entrance to the hotel from the main road takes you up a winding track road. The sign for the hotel on the main road is easily missed, I caught it at the side of my eye as we passed (night time) and had to turn around further up the road. Once on the track road there are enough signs to keep you right. The hotel is a fair size, rooms small, most people looked to be doing as we did, stopping over for the night. Breakfast was fresh and plentiful. Don't drink the hotel tap water, I made that mistake and paid for it over the next couple of days. Overall a basic stopover hotel.

8/10 Good

Ian, Naples, FL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
En Route Surprise.
The room was a little small and sparsely furnished but was clean and modern. Bathroom looked new. Previously a monastery! Was an easy on off the east west highway and about an 45 mins from Fiumicino Airport at 10pm. We wanted somewhere en route to clear Rome on arrival and miss morning city traffic. This was perfec. Breakfast was usual continental of cheese, meats, cereal, fruit and coffee. Naples

8/10 Good

David, Dublin

Liked: Cleanliness, staff & service, property conditions & facilities
Mountain hideout
Really nice hotel but incredibly hard to find, more sign posts would be a help to travelers not familiar with the area. Very helpful staff, clean & good value

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Sonja, NYC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern hotel close to Villa d'Este.
This is a modern, small hotel located in the hills outside of Tivoli. The staff is extremely friendly! The room was great - modern, clean and comfortable. Good WiFi. There is a coffee shop/bar and restaurant on site but unfortunately they were closed during our stay. The large breakfast room has a nice balcony to enjoy the beautiful view. The breakfast was very disappointing. Maybe because it was low season and there were only few guests the selection was minimal - empty bowls on the buffet table, some bread, jam, one cake, a few whole pieces of fruit. The waitress asked us if we wanted cheese and ham and came back with chunks of canned disgusting ham and plastic like slices of cheese (rather disappointing in Italy). So aside from the food this is a nice place to stay if you want to stay close to Tivoli.

6/10 Okay

C C, Adelaide, South Australia

Liked: Cleanliness, staff & service, room comfort
Good stop over hotel
Good stop over hotel. We found it convenient as it was outside of major city of Rome and easy for us to continue our car journey.

8/10 Good

Douglas, Phila & Vero Beach

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stopped there to visit Tivioi
Stayed one night for a quick re-vist to Tivoli on the way to Rome. Hotel was fine, modern, large, staff great. We had a problem with the kitchen that the staff quickly resolved to our total satisfaction. Hard to find if you miss the sign. Exit A25, turn right, go about 2 kilometers and there is a sign on the right for Green Park, with a couple other signs. Turn AT THE SIGN onto a poorly maintained, small road, even by Italian standards. Go 1 kilo, cross the A25 on a bridge, follow signs and end up in a lovely parklike setting, quiet, safe and scenic.

8/10 Good

Kenneth, Cheshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stopover Hotel
Good value hotel in a nice setting. Dinner in the restaurant was a little disorganised but a good choice available at breakfast

8/10 Good

Ionica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buona
Una bella esperienza
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Struttura nuova e ben tenuta
Immersa nella natura la struttura si presenta nuova e tenuta in ottimo stato. Servizi molto buoni, colazione ottima e ristorante interno all'altezza. Molto silenzio intorno, si riposa bene
Stayed 1 night in Feb 2020

10/10 Excellent

marie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super with dogs
Stayed 1 night in Jan 2020
Response from Lorenzo - Guest Relations Agent on 24 Jan 2020
Dear Marie, We are really really happy you've enjoyed your stay! Meeting your dog was nice for us too. We hope to see you soon. Have a nice day!

10/10 Excellent

pier giorgio

Stayed 1 night in Nov 2019

8/10 Good

Gian Carlo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottimo hotel a Castel Madama
Hotel immerso nel verde, tranquillo e silenzioso. Personale cordiale e professionale. Ottima camera pulita e confortevoli. Molto soddisfatto di tutto. Consigliato, ottimo rapporto qualità/prezzo.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super hôtel pour visiter Tivoli
Super hôtel avec un personnel adorable, très bon restaurant, campagne aux alentours magique ! Nous recommandons vivement.
Stayed 1 night in Oct 2019
Response from Lorenzo - Guest Relations Agent on 6 Nov 2019
Dear Guest, Thank you very much for you beautiful review! We are very happy you've enjoyed your stay, restaurant, and location! We hope to see you soon.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Sehr hilfsbereites und freundliches Personal Schöner Pool und Terrasse
Stayed 1 night in Jul 2019
Response from Lorenzo - Guest Relations Agent on 2 Aug 2019
Dear Guest, Thank you very much for your review! We are happy you appreciated our staff and Spa facilities. Thank you very much and have a nice day.

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

8/10 Good

STEFANO

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

10/10 Excellent

Salvatore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019
Response from Lorenzo on 16 Apr 2019
Gentile Salvatore, Grazie per il voto riguardante la nostra struttura! Siamo davvero contenti di essere da '10' e la aspettiamo al più presto.

8/10 Good

Gianfranco

Liked: Staff & service, property conditions & facilities, room comfort
Esperienza positiva un po' troppo affollata la spe
Stayed 2 nights in Feb 2019
Response from Lorenzo - Guest Relations Agent on 23 Feb 2019
Gentile Cliente, La ringraziamo per il suo commento riguardante la nostra struttura. Siamo felici che abbia dato un punteggio di 8 su 10 alla nostra struttura! Ci dispiace se ha trovato la nostra Spa affollata: ci teniamo a dirle, però, che operiamo a numero chiuso, per non rendere l'esperienza benessere troppo caotica. Pertanto potrebbe aver utilizzato il centro benessere in un'orario purtroppo critico e di transizione, tra le partenze e gli arrivi. Speriamo che in un suo prossimo eventuale soggiorno potrà essere di nuovo ospite del nostro centro benessere. Grazie e buona giornata.

10/10 Excellent

flavio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would be back anytime
The staff is extremely friendly (above any average), I really felt welcome here. Good breakfast, very quiet.
Stayed 1 night in Dec 2018
Response from Lorenzo - Guest Relations Agent on 25 Jan 2019
Dear Flavio, Thank you very, very much for your comment about our Hotel! We're really glad about your kind words about our Staff and our breakfast! We hope to see you soon.

8/10 Good

Roberta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel molto comodo perchè vicino all'autostrada e con ampio parcheggio. Personale gentile e camere accoglienti, confortevoli e pulite
Stayed 1 night in Dec 2018
Response from Lorenzo - Guest Relations Agent on 27 Jan 2019
Gentile Roberta, La ringraziamo per il suo commento! Siamo davvero contenti che abbia apprezzato il nostro personale e le nostre camere! Speriamo di poterla ospitare nuovamente nel nostro hotel, magari utilizzando la nostra nuova spa!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Albergo elegante in zona tranquilla - personale molto professionale - ottimo ristorante interno
Stayed 1 night in Nov 2018
Response from Lorenzo - Guest Relations Agent on 29 Nov 2018
Gentile Cliente, Grazie mille per l'ottimo commento dedicato al Green Park Madama! Il nostro staff si impegna ogni giorno per fornire un servizio professionale e attento e queste parole sono la nostra più grande ricompensa. Nel ringraziarla auguriamo una buona giornata!

8/10 Good

Alfredo, Foligno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Immerso nel verde
E' un albergo che è immerso nel verde, silenzioso. Ci sono stato solo una notte di passaggio, ma potrebbe essere utile a chi vuole rilassarsi per qualche giorno
Stayed 1 night in Sep 2018
Response from Lorenzo on 6 Nov 2018
Gentile Cliente, La ringraziamo molto per il tempo dedicato a recensirci. Siamo molto contenti che abbia apprezzato il nostro Staff e la posizione del Green Park Madama! Questa è la miglior ricompensa per il nostro lavoro. Ci spiace che non abbia trovato la vasca di suo gradimento - La informiamo che stiamo cambiando i sanitari di tutte le camere. La informiamo inoltre che abbiamo aperto un Centro Benessere e una nuova sala ristorante: sarebbe un piacere riceverla di nuovo in virtù dei nostri nuovi servizi. Cordiali Saluti da tutto lo staff, Lorenzo Guest Relation Agent

6/10 Okay

Knud Erik

Disliked: Property conditions & facilities
Nothing special
This hotel is nothing special. Although the staff tried their best to be serviceminded this could not make up for a not very exhiting hotel experience.
Stayed 1 night in Jul 2018
Response from Lorenzo on 4 Nov 2018
Dear Guest, Thank you for your time reviewing our hotel. Our staff is glad you found our service pleasing. Regarding your comment, we would like to inform you that we recently opened a Spa & Wellness Center and a new Restaurant area as well - that could be a reason to give us another chance. Thank you and have a nice day. Kind Regards, Lorenzo Guest Relation Agent

8/10 Good

GABRIEL, Bordeaux

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Late arrival
Late arrival but I was pleased to find somebody at the reception
Stayed 1 night in May 2018
Response from S.A on 30 May 2018
Dear Guest, thank you very much for your comment. We are glad you enjoyed your stay at Green Park Madama. Kind regards Stefano Alessandri Hotel Manager

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
très bon rapport qualité/prix... le restaurant était fermé ce jour là pour transformations... donc pas de jugement possible... le petit déjeuner était très bien.... accès routier un peu compliqué...quasi impossible sans GPS
Response from S.A on 30 May 2018
Dear Guest, thank you very much for your comment. We are glad you enjoyed your stay at Green Park Madama. Stefano Alessandri Hotel Manager

8/10 Good

CARLOS E FARIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lugar agradavel e otimo custo benefício
Lugar muito bonito, em um área verde muito grande, com vista muito agradável . Recepção eficiente.
Response from S.A on 30 May 2018
Dear Guest, thank you very much for your comment. We are pleased that you enjoyed your stay in our hotel. Kind regards Stefano Alessandri Hotel Manager

6/10 Okay

Patrizia, Roma

Liked: Cleanliness, staff & service, property conditions & facilities
Personale di reception eccellente, gentilissimo, rapido, disponibile. Buona la colazione, camera moderna, grande, con vista bellissima. Unica pecca letto e cuscino troppo duri per la mia schiena, ma io ho due ernie del disco, quindi rientro nei casi patologici.
Stayed 1 night in Apr 2018
Response from S.A on 1 Jun 2018
Gentile Ospite, la ringrazio molto per il tempo che ci ha dedicato nel recensire il suo soggiorno al Green Park Madama. Siamo felici che abbia apprezzato la nostra ospitalità. Condividerò con utto lo staff le sue belle parole. Cordialmente Stefano Alessandri Hotel Manager

10/10 Excellent

antonino

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Posizione ottima
Ottimo hotel, camere ampie e pulite. Parcheggio ampio. Personale ok
Stayed 1 night in Jan 2018
Response from Lorenzo on 12 Nov 2018
Gentile Cliente, Grazie mille per il suo bel voto e i commenti positivi riguardanti il Green Park Madama! Siamo felici che abbia apprezzato le camere e il personale. Speriamo di rivederla al più presto! Un saluto da tutto lo staff. Lorenzo Guest Relations Agent

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2017

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017

8/10 Good

filippo

Liked: Cleanliness, staff & service

8/10 Good

Loredana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel vicino alla città immerso nella natura.
Scelto per strutture ristrutturato egregiamente da soli tre anni. Silenzioso , con servizio ristorantino di buon livello qualità prezzo . Parcheggio gratuito, internet wf gratuito, colazione mediterranea standard. .

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Als Zwischenstop o.k.
Das Hotel liegt abseits - sehr ruhig. Für einen Zwischenstop o.k.. Das Familienzimmer hatte zwei Räume und ein Bad. Die Innenausstattung im gesamten Hotel ist sehr steril und erinnert eher an Krankenhausatmosphäre. Das Personal war sehr nett und hilfsbereit. Das Frühstück ist o.k..

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
자연속 휴식
가격대비 매우 훌륭합니다. 산과 정원으로 둘러싸인 대저택의 분위기. 그러나 반드시 자동차가 있어야 할 위치입니다.

8/10 Good

YOUNG SUN, korea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
티볼리 인근 쉬어갈 숙소
외곽의 외진 곳이라 차가 없으면 불편한 것 같긴 한데, 공기와 전망은 매우 좋습니다. 객실 시설이 매우 좋습니다.

10/10 Excellent

MONICA MARIA ALEJANDRA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Ok per una notte o due
tutto ok per il rapporto qualità-prezzo camera pulita, wi-fi ok, tranquillità, zona comoda menu ristorante monotono colazione abbastanza scadente

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Soggiorno molto piacevole e rilassante, immerso nel verde.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities

10/10 Excellent

Daniele, Firenze

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relax!
Io e mia moglie abbiamo soggiornato 3 giorni in questo hotel totalmente immerso in un parco bellissimo, adatto a chi vuole passare qualche giorno di piacevole relax, ed e' comunque in buona posizione per chi vuole visitare Tivoli e le sue belle ville lontano dal caos. Il personale e' veramente eccezionale sia alla reception che al ristorante, infatti durante il nostro soggiorno a causa di una numerosa comitiva, hanno gestito professionalmente e con cortesia le situazioni caotiche che si venivano a creare... La nostra camera era spaziosa, con tutti i comfort e una terrazza dalla quale si vedeva uno splendido panorama.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Zona tranquilla vicino autostrada
Una notte per poi andare a Fiumicino ma ok anche per soggiorni di più notti