I found blood on my sheets and a roach in my room. I have a video of both. At check in there was no one attending the front desk. When attempting to resolve the issue with the roaches, the manager couldn’t be find for two hours.
Christopher
於 2024 年 1 月住了 1 晚
10/10 優異
Luis
家人同遊
2023年11月13日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great hotel
Luis
於 2023 年 11 月住了 1 晚
4/10 欠佳
Jessica
家人同遊
2023年8月8日
讚好:職員與服務和設施服務
不滿:整潔度和住宿狀況
The staff was very friendly and helpful when needed. The room had roaches pretty bad and the hallway and room smelled bad.
Jessica
2/10 很差
Ken
家人同遊
2023年7月20日
不滿:整潔度、職員與服務和住宿狀況
Roaches in our room. Management would not compensate us for the room.
Ken
於 2023 年 7 月住了 2 晚
4/10 欠佳
Marco (Brownsville)
家人同遊
2023年6月22日
不滿:整潔度和住宿狀況
Bad smell since you arrive, the rooms with terrible carpet no wifi working in rooms, never came to clean room. Really bad expirience
Marco
於 2023 年 6 月住了 5 晚
2/10 很差
Kimberly
家人同遊, 伴侶同遊
2023年6月12日
不滿:整潔度和住宿狀況
The first night we were there the lights went out around 6ish . The lights came back on around 3ish that morning. So we were super Hot until then. Bugs came out in the kitchen area once they sensed the lights were out😡 The elevator smelled like raid Everybody! Nobody could access the pool because something had to be done to it on Monday 😤 and we left that Sunday evening.
The pillows were flat,sheets were stained,It was just pitiful. Its just somewhere to lay your head. The staff was really friendly though. So i didn't take it out on them
Kimberly
於 2023 年 6 月住了 3 晚
10/10 優異
Cynthia
2023年2月25日
讚好:整潔度、職員與服務、設施服務和住宿狀況
My first time riding greyhound, it's been excellent!