2/10 很差
真實旅客
2015年5月28日
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
Terrible owner
The manner of this hotel onwer is terrible!
We booked 2 Rooms with private bathroom with full payment via hotels.com, but on arrival, we were asked to add B600 for private bathroom, she said what we booked is just share-bathroom room, even we showed her our confirmation email.
When we want to carify the booking details, the owner shouted to us either PAY or LEAVE IMMEDIATELY.
The hotel manager explained to us the unstable bad temper of the owner is due to her pegnancy, but we think it is not a reason to scream and shout on customers.