外觀
查看供應

科菲維爾貝斯特韋斯特普拉斯修爾住宿酒店的評價

2.5 out of 5
科菲維爾貝斯特韋斯特普拉斯修爾住宿酒店
605 Northeast Street, Coffeyville, KS

評價

8.4

很好

10 分評分，優異；268 則評價中有 138 則" "
8 分評分，不錯；268 則評價中有 80 則" "
6 分評分，一般；268 則評價中有 22 則" "
4 分評分，欠佳；268 則評價中有 15 則" "
2 分評分，很差；268 則評價中有 13 則" "

8.6/10 

整潔度

9.0/10 

職員與服務

8.0/10 

設施服務

8.4/10 

住宿狀況

8.0/10 

環保程度

評價

10/10 優異

Heather

讚好：整潔度、職員與服務、設施服務和住宿狀況
Clean and convenient.
於 2024 年 3 月住了 1 晚

10/10 優異

pam

Very nice, staff was courteous and helpful
於 2024 年 4 月住了 1 晚

10/10 優異

Marilyn

家人同遊, 商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Muffins were brick hard. Eggs were over cooked yet cold and rubbery; nasty. Went to McDonalds. The building and room were very nice.
於 2024 年 3 月住了 1 晚

10/10 優異

Tricia Mary

於 2024 年 3 月住了 2 晚

10/10 優異

Benny

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Staff are very professional and really helpful if needed!
於 2024 年 3 月住了 1 晚

10/10 優異

Gilberto

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 3 晚

6/10 一般

Greg

於 2024 年 3 月住了 1 晚

8/10 不錯

Christopher

讚好：職員與服務和住宿狀況
於 2024 年 1 月住了 1 晚

8/10 不錯

Mary

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nice Place
It was a nice, quiet place. I gave 4 stars because the biscuits at breakfast were just so-so. The staff, however, were very pleasant.
於 2023 年 12 月住了 2 晚

6/10 一般

Wendy

讚好：整潔度、職員與服務和住宿狀況
Friendly but understaffed
Very understaffed. Waited a long time for check in. Very little food available for breakfast. Coffee machine out of order. Head board of bed fell off wall. But staff was friendly and tried hard to help.
於 2023 年 12 月住了 1 晚

10/10 優異

Jennifer

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
This was a great place to stay. The breakfast served each day was a plus. The general manager Katrina was great, she gave me a list of places to go for lunch and dinner and her recommendations did not disappoint. All the staff at this hotel were kind, friendly and helpful. I would definitely stay here again.
於 2023 年 12 月住了 6 晚

10/10 優異

Tricia Mary

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice place to stay.
於 2023 年 11 月住了 2 晚

8/10 不錯

Narayanan (Gaithersburg)

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Conveniently off the 169 highway. Clean, friendly staff, complimentary breakfast which is well kept.
於 2023 年 11 月住了 1 晚
General Manager 於 2023年11月21日的回應
Thank you for your review. We appreciate your business and hope you choose to stay with us again.

10/10 優異

Leonor27@gmail.com

讚好：整潔度、職員與服務和住宿狀況
Excelente
於 2023 年 11 月住了 2 晚
General Manager 於 2023年11月13日的回應
Thank you for your review. We are so glad you enjoyed your stay. We hope to see you again in the future.

10/10 優異

Kay

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 1 晚
General Manager 於 2023年10月30日的回應
Thank you for your review! I am glad you enjoyed your stay!

4/10 欠佳

Teressa

伴侶同遊
讚好：職員與服務
不滿：設施服務和住宿狀況
Staff was friendly.
於 2023 年 10 月住了 1 晚
GM 於 2023年10月29日的回應
So sorry for your inconvenience. We will make sure your next visit will be fine

8/10 不錯

Kimberly

家人同遊
讚好：職員與服務
於 2023 年 10 月住了 2 晚
General Manager 於 2023年11月21日的回應
Thank you for your review. We appreciate your business and hope you choose to stay with us again.

2/10 很差

Matt

家人同遊
不滿：整潔度、職員與服務和住宿狀況
Bugs in the towels and room didn’t get cleaned. No food at breakfast. Pool out of order. Don’t waste your money here
於 2023 年 10 月住了 2 晚
gm 於 2023年10月29日的回應
Thank you for staying with us , we so sorry for your inconvenient , we hope your next visit will fine . thank you

10/10 優異

Rodney

讚好：整潔度、職員與服務和住宿狀況
The people were courteous and helpful.
於 2023 年 10 月住了 1 晚
General Manager 於 2023年10月23日的回應
Thank you for your review. We are so glad you enjoyed your stay with us. We hope to see you in the future.

10/10 優異

Valerie

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 4 晚
GM 於 2023年10月15日的回應
Thank you for staying with us . and we hope see you again in future

8/10 不錯

Jerry

家人同遊, 商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 3 晚
GM 於 2023年10月13日的回應
Thank you for staying with us . we hope see you again in future

10/10 優異

Charlie

讚好：整潔度、職員與服務、設施服務和住宿狀況
Selected this property solely based on location on the trip I was on. It was a very clean hotel, the staff was friendly and efficient, and the room was immaculate. Would stay there again. Also, the breakfast was great
於 2023 年 10 月住了 1 晚
GM 於 2023年10月9日的回應
Thank you so much for staying with us and we hope see you again in future . Than you

6/10 一般

真實旅客

家人同遊
讚好：整潔度
不滿：住宿狀況和客房舒適度
Ninety degrees with a poorly functioning air conditioning system.
於 2023 年 9 月住了 1 晚
GM 於 2023年10月9日的回應
Thank you for styling with us and we hope see again in future

10/10 優異

DAVID (Paola)

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
this hotel is right off 169 on the north side of coffeyville. well lighted and friendly staff. property is well kept.
於 2023 年 9 月住了 1 晚
GM 於 2023年9月29日的回應
Thank you so much for straying with us and we hope see you again in future , thank you

6/10 一般

Mary

讚好：整潔度和職員與服務
No juice at breakfast. No water in vending machine
於 2023 年 9 月住了 2 晚
GM 於 2023年9月28日的回應
Thank you for staying with us and we hope see you again in future

8/10 不錯

Alexandria

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Walls were thin, i could hear everything going on in the room next to me
於 2023 年 9 月住了 3 晚
GM 於 2023年9月13日的回應
Thank you for staying with us , we hope see you again in future

2/10 很差

Flora

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Dirty and bed bugs
於 2023 年 8 月住了 3 晚
GM 於 2023年9月13日的回應
Thank you for staying with us , we hope see you again in future

2/10 很差

Brenda (Leavenworth)

家人同遊
不滿：整潔度、設施服務和住宿狀況
The bathroom in my room was filthy. The tub was black. It had old soap stuck to it. There was trash and hair all over the floor. Would not recommend this hotel.
GM 於 2023年9月4日的回應
Thank you for staying with us and we will make sure your next visit will be fine

8/10 不錯

Julian

於 2023 年 8 月住了 5 晚
GM 於 2023年9月4日的回應
Thank you for staying with us and we will nake sure your next visit will be fine

4/10 欠佳

Magon

家人同遊
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 8 月住了 5 晚
General Manager 於 2023年9月4日的回應
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 620-251-3700.Sincerely,54124 PropertyGeneral ManagerSureStay Plus by Best Western Coffeyville

10/10 優異

Edgar

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 8 月住了 3 晚
GM 於 2023年9月13日的回應
Thank you for staying with us we hope see you again in future

8/10 不錯

mary j (Bothell)

讚好：職員與服務和住宿狀況
於 2023 年 8 月住了 1 晚
GM 於 2023年8月7日的回應
Thank you for staying with us , we hope see yo again in future .

6/10 一般

真實旅客

家人同遊
不滿：整潔度
Okay
There was a front desk man that was a little rude. There was a lot of hair on the bathroom floor and tub. Got bit by a spider that has been in the bes
於 2023 年 7 月住了 2 晚
GM 於 2023年8月7日的回應
Thank you very much for staying with us .and we make sure your next visit will be fine .

8/10 不錯

Michele

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
I’d stay here again
Check in was fast & easy. Bed was comfortable. Not sure how I feel about the clerk going into the room before me and turning on lights and the tv, but it was fine. 1 on the lamps had a broken knob so it didn’t turn on, but I didn’t need it.
於 2023 年 7 月住了 1 晚
gm 於 2023年7月21日的回應
Thank you for staying with us , we hope we see you again in future

8/10 不錯

Michael

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 7 月住了 1 晚
gm 於 2023年7月21日的回應
Thank you for staying with us. we hope see you again future

8/10 不錯

Orlo

商務旅客
讚好：整潔度、職員與服務和住宿狀況
Very nice , well taken care of Hotel . Nice sheets and bedding
於 2023 年 6 月住了 1 晚
GM 於 2023年7月5日的回應
Thank you so much for staying with us .we hope see you again in future

8/10 不錯

Andrea

於 2023 年 6 月住了 1 晚
gm 於 2023年7月21日的回應
Thank you for staying with us , we hope see you again in future

8/10 不錯

Stan

於 2023 年 6 月住了 2 晚
GM 於 2023年6月27日的回應
Thank you for staying with us , we hope see you again in future ,

10/10 優異

Darren

商務旅客
讚好：整潔度、職員與服務和住宿狀況
it was very good for its price range
於 2023 年 6 月住了 4 晚
GM 於 2023年6月22日的回應
Thank you so much for staying with us .we hope see you again in future

4/10 欠佳

Jeremy

商務旅客
不滿：住宿狀況
Ive been staying here for 3 weeks so far. It's one of the cheaper hotels in coffeyville so I understand that some things fall under "you get what you paid for." The rooms are nice enough, but the problem comes in with the quality of bed sheets and blankets. They are old. The fitted sheet is so worn out that it doesnt stay fitted to the mattress. Some sheets are torn, and some have been in circulation for so long you can see the fibers starting to tear, which is gross. In the 3 weeks I've stayed there I've only had 1 room where the A/C kept up. The other rooms were 78 on a 90 degree day. Asking for batteries to replace the dead ones in the thermostat, seemed like I was asking for the impossible. Overall the work required to make this hotel worth its price is little. Just proper maintenance schedules, new bed sheet inventory.
GM 於 2023年6月5日的回應
Thank you for staying with us a d so sorry for your inconvenience. We will make sure your next visit will be fine . We hope see you again in future .

10/10 優異

Katrina D'Amour

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Perfect for our needs
For just a quick overnight it was nice. The desk clerks both in the evening and morning were very nice. Did not wake up in time to enjoy the breakfast since we didn’t get into the room until after 10 pm. Was clean and accessible as requested
於 2023 年 5 月住了 1 晚
GM 於 2023年6月5日的回應
Thank you for staying with us and we have see you again in future

4/10 欠佳

Branden

於 2023 年 5 月住了 4 晚
GM 於 2023年6月22日的回應
Thank you much for staying with us ,we hope see you again in future

10/10 優異

Jimmie

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 5 月住了 7 晚
GM 於 2023年6月5日的回應
Thank you for staying with us and we hope see you again in future.

2/10 很差

Christopher (Brewster)

商務旅客
不滿：整潔度、職員與服務和住宿狀況
Arrived at midnight with a large group, exhausted after a long trip and a full day of work. Most rooms were not ready, staff didn't know which rooms had been cleaned because apparently the computer system was down. Desk clerk was put in a bad position, but could have been more communicative and helpful. She and the cleaning staff began going around to the rooms to see if they had been cleaned. Some had been cleaned, but had no bedding. Apparently, the commercial washer was also broken, so they had to take pillowcases to another hotel to wash and dry. It was nearly 2am before everyone was able to get into their rooms, and some still had no pillows. Two members got into their rooms which had clearly not been cleaned, and one had to switch rooms twice. Our group sat in the lobby exhausted, waiting to go to bed for over 90 minutes, and some closer to 2 hours. One member of the cleaning staff asked three separate members of our group to kill a huge spider. Again, I am sympathetic to people who are put in a bad position, but the lack of professionalism here was like nothing I've ever experienced. I booked this hotel because it had an 8.6 rating, and I have never left a negative review on Expedia, but people should know of our experience. When I spoke to the owner and requested a partial refund, he said he was sorry, aware of the issues that caused this, and that he would offer us a discount on our next stay. There's no chance we'll be staying there again.
於 2023 年 5 月住了 1 晚
GM 於 2023年5月23日的回應
Thank you so much for staying with us . we had server down the day you were . so sorry for that . your next stay will be fine and see you in future , Thank you

2/10 很差

Ronald

家人同遊
不滿：整潔度和職員與服務
When we arrived at about 12:00 in the evening they were not sure the room was ready. When we got the room it was terrible. Urine on the rim of the toilet, budweiser bottle in the garbage, beds were ‘made’ but we noticed the pillows had been used on the second bed. When I pulled the covers back it was obvious the sheets had not been changed as well as the pillow cases. The floor needed vacuuming. When I went to breakfast it was as bad as the room. Food, what there was, was terrible. Pancakes had not been made up. No jam or peanut butter - you get the idea. This is a best western property which caught us by surprise. I was told by the person on duty they had not had any condiments for months as they were losing money.
於 2023 年 5 月住了 1 晚
Nicole 於 2023年5月19日的回應
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

6/10 一般

真實旅客

商務旅客
An okay place...
Neither bad nor noteworthy. Probably above average for the lower end of mid-range hotels. The mouse running across the breakfast room floor was a special treat. Still I'd stay here again.
於 2023 年 5 月住了 1 晚
GM 於 2023年5月23日的回應
Thank you for staying with us , we hope see you again in future

2/10 很差

Erica

於 2023 年 3 月住了 10 晚
GM 於 2023年4月6日的回應
Thank you for staying with us , and so sorry for your inconvenience , we hope your next visit will be fine , and see you again in future.

4/10 欠佳

Frances

不滿：職員與服務和住宿狀況
Waited at front desk for 15 min. until someone came to help me check in. There was a mistake in my reservation. I thought I was getting 2 nights, only had one. Man walked into my room without knocking. Wanted to see my drivers license. The hair dryer was broken, actually fell off the wall. The coffee pot was atop a cabinet 2 feet taller than I am. I climbed up and moved it to the bathroom. Need more??
於 2023 年 3 月住了 1 晚
gm 於 2023年3月11日的回應
we are so sorry for that . you next visit will be fine . thank you and see you again in future .

2/10 很差

Adam

家人同遊
於 2023 年 3 月住了 1 晚
gm 於 2023年3月11日的回應
Thank you for staying with us , we hope see in again in future , Thank you

10/10 優異

Tracy

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Looked closed outside but truly excellent inside!
One side of the parking lot was being worked on and there were no cars in view (middle of the week daytime) so it looked closed but I was surprised and excited to see how nice the inside was. Extremely clean and well kept. Every worker I encountered from the cleaning staff on was friendly and easy going. Clyde and Andre especially stood out as exceptional. They were respectful and quick to help, whether we needed more towels or had a general question. It's a simple thing, but the complimentary water from the front desk was really nice. Thanks, guys! This is the second time I've stayed here but it had been years. I was not disappointed.
於 2022 年 12 月住了 6 晚
gm 於 2023年3月11日的回應
Thank you so much for staying with us , we hope see again in future , Thank you